Student Borrowing, Credit Card Use, & Financial Literacy Dr. Angela Lyons University of Illinois Preview of Coming Attractions… Research Best Practices Creating a Financial Education Action Plan Where Do We Go From Here? Anecdotal Evidence from Students Financial Trends on College Campuses Rising college costs Dramatic growth in student loan amounts Financial aid has not kept pace with rising costs Increase in financially independent students Fewer parents are helping to cover cost Significant increase in private loan amounts Growth in credit card usage Trends in College Students’ Credit Usage Over 80% have at least one card. Majority obtain card prior to college or during freshman year. 10-15% have 4 or more cards. More than 50% repay balances in full. 16% have balances > $1000. 5% report balances > $5000. Part 1: Research University of Illinois (UIUC) online study Focus groups with Illinois community college students Focus groups with state and national experts Online study with Midwest college students (10 campuses – almost 30,000 responses) Financial socialization of students – new study! The Sample Data was collected on 10 Midwest campuses (February 2003) About 168,000 students invited to participate (18% response rate) 26,896 valid responses The Survey Current Credit Usage Credit cards Financial aid Other debt Financial Education Needs Preferences for receiving info Importance of financial education Level of financial knowledge Demographic Information Year, age, gender, ethnicity, GPA, credit hours, etc. Info on parents Consequences of credit The Findings The majority of students appear to be using credit responsibly and are not accumulating large amounts of debt. However, there are identifiable groups that are more “at risk” than others for misusing and mismanaging credit. Defining “Financially At Risk” Four characteristics: Credit card balance of $1000 or more Delinquent on payments by 2 months or more Reached limit on credit cards Does not pay balance in full each month Who is Financially At Risk? Students having difficulty managing their credit cards are having financial difficulties in general. At-risk students are more likely to receive need-based financial aid, hold other types of debt, and be financially independent. At-risk students are more likely to have lower grade point averages, to be working more hours, and to report higher earnings. How students acquire their cards has a significant impact on credit management (aggressive marketing practices by credit card companies have likely contributed to rise in credit card debt). Groups who have traditionally had difficulty obtaining credit may be at greater risk (i.e. women, minorities, and low-income). Students are less likely to be at risk if they have taken a personal finance course. Other groups to consider… First-year and transfer students First generation college students Graduating seniors Students who have hold on their financial aid refunds Students who apply for emergency loans because they have spent their financial aid Students who have been dropped for nonpayment of tuition and fees The Consequences: More than just students’ pocket books… Academic performance Degree completion GPA Reduced number of credit hours Dropped out for a semester Health Mental health (ability to concentrate) Physical health (losing sleep or physical discomfort) Does “financial strain” affect degree completion? Large credit card balances significantly increase the likelihood of poor academic performance. 1 in 3 students report that financial situation is “likely” or “somewhat likely” to affect ability to complete degree. 16% reduced number of credit hours because of their financial situation. 6% dropped out for a semester. Of those financially at-risk, 27% reduced number of credit hours 12% dropped out for a semester Does “financial strain” contribute to poor health? As a result of financial situation…. 1 in 3 students have difficulty concentrating on their studies. 1 in 4 have lost sleep or experienced physical discomfort. About 50% of “financially strained” students report health problems. Preliminary Two-Stage Probit Models Measures of academic performance, degree completion, and health: GPA below 3.0 Reduced credit hours Dropped out for a semester Mental health (ability to concentrate) Physical health (losing sleep or physical discomfort) Three measures of financial strain (instrumented): Credit card balance of $1000 or more Delinquent on payments by 2 months or more Reached limit on credit cards Results Large credit card balances significantly increase the likelihood of poor academic performance and poor health and decrease the likelihood of degree completion. The magnitude of the effect is largest for academic performance. Findings are robust across all 3 measures of “financial strain.” Findings are robust for total sample and students who have credit cards. IMPLICATION: Consequences go beyond students’ finances NEW RESEARCH! Financial Socialization of Students Process of “financial socialization” and the role parents play Motivation: Financial trends on college campuses Focusing too much on financially at-risk students Research on consumer socialization Ongoing study: data from UIUC…and UGA, LSU, UIC Online Financial Fitness Quiz and Focus Groups Data Survey 3,061 student invited to participate (20% response rate) 580 valid responses from UIUC (2,745 all campuses) Financial Fitness Quiz (10 financial behaviors) For each behavior, scale from 1 to 5 (1=always and 5=never) Financially at risk if Financial Fitness Score 3 (10% of sample) Demographics: academic year, ethnicity, gender, parents’ marital status, school funding sources, most significant influence about money Focus Groups 7 focus groups; 4 at-risk and 3 not at-risk 47 students total from UIUC (108 from all campuses) Challenges recruiting “at-risk” students Key Findings Not-at-risk students used more caution and had an aversion to credit cards Lack of personal responsibility for those at risk (avoiding and postponing) Differences in family structure Family income didn’t matter for those not at risk Financial socialization occurred at very early age for those not at risk Emphasis on saving and setting financial goals Purchasing behavior and “needs” tests Responsible for finances and managing money at an early age Saving vs. accumulating debt (saving established in childhood) Parents “bailing out” their children Not-at-risk students understood the value of money and worried more about money Needs vs. wants (Delayed gratification vs. instant gratification; tracking and budgeting vs. impulse shopping) Verbal vs. non-verbal communication with parents (not-at-risk had vivid, positive memories; at risk had few, if any, memories and these memories were usually parents unhappy about finances) Not at-risk students had more constructive financial discussions with parents while growing up; viewed as educational and not intrusive Contradictory financial behaviors from parents of at-risk students A Word of Caution… Read media stories carefully. Look at the student samples being used. Avoid focusing only on students who are financially at-risk. Think beyond students’ finances. Part 2: Best Practices Rationale for Financial Education on College Campuses Without a support system, students may perform poorly, drop out, or delay graduation to cope with financial problems. Some students may be positioning themselves for financial failure prior to graduation. Students with high debts and delinquent payment history may have difficulty getting good jobs because employers are checking credit reports. Effective Financial Education Programs for Students Students learn best when they are “financially engaged” (i.e. practical, real world experience). Programs must be interactive. Information must have personal relevance. Need to find “teachable moments” for college students. Students need to see “the bigger picture” and the value of being financially responsible. Examples of Successful Programs Texas Tech University Red to Black www.orgs.ttu.edu/r2b/ University of Georgia Peer Financial Counseling www.uga.edu/osfa/pfc/ Montana State University Student Advocates for Financial Education www.familyfinance.montana.edu/financePrograms.html Iowa State University Financial Counseling Center www.fcs.iastate.edu/financial Utah State University Family Life Center www.usu.edu/flc/ Brigham Young University (Financial Path to Graduation) What can you do to provide financial education given your resource constraints? If resources were not a constraint, what would your ideal financial education program look like? Key Questions to Ask: What challenges do you face in providing financial education? How can you overcome these challenges? Who are your potential partners? What financial and non-financial resources are available to you and your partners? Challenges Facing Campus Administrators Marketing to students. Organizing a program with limited time, resources, and expertise. Staffing, training, and scope of services. Identifying financial and non-financial resources. Recognizing potential partners. Program evaluation. (What’s working and what isn’t?) Marketing to Students Students are listening to the radio station WIIFM. Jobs!!! Jobs!!! Jobs!!! Use stories, testimonials, recent news headlines. Get students involved in the process so they have “buy in” to the program. Connect with student organizations. Use the Web effectively! Delivery Methods New student orientation (students AND parents) Life skills course Workshops and seminars Student organizations High schools and community groups The Internet Emerging issues: workshops vs. formal courses prevention vs. intervention peers vs. financial professionals evaluation (what’s working?) Potential Partners Campus partners Office of student affairs Student health services Career center Student business services Residence life Student organizations Athletic organizations Parent associations Alumni associations Cooperative Extension Consumer Credit Counseling Agencies Partnering with other campuses to offer training sessions Community colleges Financial institutions such as credit unions, banks, credit card companies (a word of caution though…) Where to look for resources? Cooperative Extension National Council for Economic Education (NCEE) State government (Governor’s Office of Consumer Affairs, Office of Banks and Real Estate, State Student Finance Commission) Campus resources (business schools, alumni) Investor Protection Trust and State Securities Regulators www.investorprotection.org Where Do We Go From Here? (Open Discussion) A Financial Education Toolkit Time Value of Money The earlier you save, the more $$’s you will have. Cool Million calculator: www.myfico.com/CreditEducation/ Calculators/Millionaire.aspx Other Calculators: Mortgage Auto Loan Debit and Credit Cards Saving Personal Finance Investment Retirement www.bankrate.com Track rates Find the best card Paying the minimum Paying off balances FICO Credit Score Estimator: www.myfico.com/ficocreditscoreestimator FICO Score Simulator: Pay Bills on Time Pay Down Balances on Credit Cards Pay Down Delinquent Balances First Seek New Credit Transfer Credit Card Balances Miss Payments Max Out Credit Cards **Exercises 13.1 and 13.2** Reading a Credit Report www.annualcreditreport.com Sample Credit Report: http://experian.com/credit_report_basics/pdf/ samplecreditreport1.pdf Federal Trade Commission Identity Theft Hotline 1-877-IDTHEFT (438-4338) www.consumer.gov/idtheft