Architecting & Designing for Accessibility Misty McLaughlin Information Architecture & Design I October 19, 2004 Accessibility • Why and What • Types of disabilities • Assistive / adaptive technology • Legislation, policy, standards • Design techniques • Testing, simulation and repair tools • Opportunities to practice Why? • 20 million: Americans with disabilities that seriously affect their use of the Web • 50%: Americans over 65 with disabilities • 500-750 million: People with disabilities internationally • $690 million: Annual cost to make federal websites accessible From “Who Are the Disabled?” and Maximum Accessibility What is Accessibility? Some Accessible Design Philosophy Point of Cohesion • Same information, same tasks • Does not depend on a single sense or ability Points of Contention • Accessibility v. usability • Is accessibility a patch or a fundamental design consideration? Formal Disabilities • • • • Cognitive / learning Auditory Motor / physical Speech • Visual - legal blindness - impaired vision - color blindness Quasi-disabilities… a.k.a. “Access Barriers” • Slow internet connection • Old browser • Missing plug-ins • No speakers • Small display (old monitors, handheld devices) • No mouse • • • • • Age Language issues Noisy environment Eyes or hands busy Photosensitive epilepsy Assistive / Adaptive Technology As defined by the Assistive Technology Act of 1998: “…any item, piece of equipment, or product system, whether acquired commercially, modified, or customized, that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities.” “…mediates and decodes the technology for users with disabilities.” “…make information devices more accessible.” Assistive / Adaptive Technology Auditory Closed captioning Visual Screen readers & magnifiers, refreshable Braille display Alternative keyboard layout & mouse system Slow-mo software Special voice recognition software ??? Motor / physical Speech Cognitive / learning Accessibility Legislation National • Americans With Disabilities Act (ADA) – 1990 • Section 508 of the Vocational Rehabilitation Act – 1973 - Requires that electronic and information technology developed, procured, maintained, or used by the Federal government be accessible to people with disabilities. Statewide • Chapter 206 of the Texas Administrative Code, the “Access to Information” Law - 2002 Policy – In-house Rules • UT Austin’s Web Accessibility Policy - Section 508 compliant - Accessibility policy link required - Responsibility - Testing & Documentation Standards Checklists, guidelines, & practical info • W3C’s WCAG (Web Content Accessibility Guidelines) – Over 60 checkpoints – International acceptance (EU, Canada, Australia) • Section 508 Guidelines - Applies only to federal agencies, legally - 16 checkpoints - based on WCAG’s most critical points - objective & measurable From Maximum Accessibility Design Considerations Some rules • “The ultimate error that any developer of accessible applications can commit is to modify the user’s environment.” --John Paul Mueller, Accessibility for Everybody • Graceful transformation, understandability, navigability --Web Content Accessibility Guidelines, W3C Visual Style Color • Don’t use color to convey primary meaning • High contrast Font •Sans-serif •Relative font size Images & Multimedia • Provide a textequivalent to visual or audio information (alttext or captions) • If video, captions / alttext should be synchronized • Avoid flickering “The Living Room Candidate,” American Museum of the Moving Image Simulation exercise for the non-disabled: 1) Turn your speakers off and watch. 2) Turn your monitor off and listen. Markup • Correct, structural rather than fixed markup • Use CSS to control page elements (but don’t convey critical info through CSS) • Elastic, relative units Avoid: • Font tags, fixed pixel sizes Quality Content • • • • Plain, readable language Quality descriptions and link text Clear referents Avoid jargon and specialized language unless your audience is insider-only Can Use If You Do It Carefully Image Maps Data tables Don’t Do It If You Can Help It Images that blink or flicker Decontextualized pop-ups Graphs and charts Scripts Frames Applets and plugins Forms From Maximum Accessibility Tips • 1-pixel accessibility info at the top of your page •“Skip navigation” or “skip to main content” •Offer alternative stylesheet option Testing, Simulation & Repair • W3C’s Web Accessibility Initiative (WAI) - comprehensive list • * Accessibility Toolbar (for IE) * • Evaluating Web Site Accessibility (checklists, tips, and more) Simulation of www.utexas.edu appearance for users with diabetic retinothopy Best Testing Tool User testing with groups of users who have mixed disabilities Local Accessibility Opportunities • Accessibility Internet Rally - AIR-Texas - AIR-University • UT’s Accessibility Institute - Free training - Accessibility research - Site evaluation and user testing • Knowbility Accessible Technology - Community training programs - Annual accessibility conference (free to UT students, faculty & staff) • Jim Thatcher, Accessibility Consultant - Free training - Site evaluation References Clark, Joe. Building Accessible Websites. New Riders, 2002. Slatin, John and Rush, Sharron. Maximum Accessibility: Making Your Web Site More Usable for Everyone. Boston: AddisonWesley, 2003. Mueller, John Paul. Accessibility for Everybody: Understanding the Section 508 Accessibility Requirements. Berkeley: Apress, 2003. Thatcher, Jim. Constructing Accessible Websites. San Francisco: Apress, 2003. Van Duyne, Douglas and Landay, James and Hong, Jason. The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience. Boston: Addison-Wesley. 2002. Accessibility Resources Online Glossary Toolbar Resource Center Course / tutorial Questions? Contact m.mclaughlin@mail.utexas.edu.