Job Description
Details
Job Title:
Directorate:
Department:
Grade/Band:
Complementary Therapy Coordinator
Patient Care
Day Services
Band 5 Equivalent
Working Hours
Location:
15
St Peters Hospice, Brentry and any other outreach venues
as identified by St. Peter’s Hospice
Accountable to: Day Services Manager
Responsible to: Complementary Therapy Team Leader
Services: Job Summary and Main purpose:
The Complementary Therapy coordinator assists in the development of complementary therapies and has a pivotal role in delivering the provision of complementary therapies to inpatients, outpatients and day hospice patients. The Complementary Therapy Coordinator will support the
Complementary Therapy Team Leader in maintaining a safe and effective CT Service for St Peter’s
Hospice patients providing high quality, personalised holistic treatment programmes in accordance with the policies and procedures of St Peter’s Hospice.
Key Working Relationships Complementary Therapy Team Leader
Day Services Manager
Director of Patient Care
Clinical Services and Quality Manager
Day Services Nursing and Administration Team
Day Services Medical Lead
Nursing, Medical and Allied Health Care Professionals within
SPH, and externally.
Fundraising and Marketing and Education Teams, SPH.

Volunteer and volunteer resources.
Principal Duties and Responsibilities:
Clinical
1.
Ensure the efficient and effective system for referral is maintained and developed.
2.
To assess referral forms and recommend appropriate use of techniques/ treatment in relation to patients’ needs and recommend appropriate complementary therapy intervention. Liaise with Complementary Therapy Team Leader regarding any contraindications or concerns about treatment.
3.
Support patients with manual handling needs and adapt working styles in order to deliver treatments in a safe manner.
4.
Evaluate outcome of treatment and document accurately and comprehensively the assessment and treatment given. Enter treatment notes onto Electronic Patient Record.
5.
Communicate and work closely with all staff groups, particularly in the In Patient Unit and
Day Hospice.
6.
To relay all messages to the appropriate team members, identifying those of immediate concern.
7.
Act as a resource in all areas of the complementary therapy service delivery.
Management
8.
Use time and resources effectively
9.
Organise and facilitate, in liaison with the Complementary Therapist Team Leader, complementary therapy support meetings.
10.
Attend CT support meetings and Steering Group
11.
Deputise for Complementary Team Leader when required .
12.
Assist in prioritising and co-ordinating workload of the complementary therapy volunteer team according to the needs of patients’ and skills of therapists.
13.
Assist the Complementary Therapist Team Leader with the recruiting, managing, developing and support of all qualified complementary therapy volunteers.
Quality
14.
Assist in the development of policies and procedures for complementary therapy and participate in the development of the service.

15.
Provide supervision for any member of the volunteer complementary therapy team if requested and maintain accurate and up to date records of volunteers’ professional membership and professional indemnity insurance status.
16.
Ensure the efficient control, supply and storage of complementary therapy resources, e.g. oils, CDs, equipment, reading material.
17.
Comply with the requirements of Professional Code of Conduct and practice.
Staff development, research and education
18.
Ensure practice in complementary therapy is evidenced based.
19.
Engage in supervision and individual performance review in accordance with hospice policy.
20.
Attend reflective practice / supervision group.
21.
To take responsibility for own professional development and education needs and identify training needs with the complementary Therapy Team Leader.
General – The post holder will
1.
Ensure the welfare and safety of patients, carers, staff and volunteers within the hospice.
2.
The hospice expects staff to demonstrate a commitment to their development, to take advantage of education and training opportunities and develop their professional competence.
3.
All employees are required to respect confidentiality applying to all Hospice areas.
Health & Safety
Under the provisions of the Health & Safety at Work Act 1974, it is the duty of every employee i) ii) to take reasonable care of themselves and others at work
To co-operate with the hospice as far as is necessary to enable them to carry out their legal duty. iii) Not to intentionally or recklessly interfere with anything provided including personal protective equipment for health and safety or welfare at work.
Rehabilitation of Offenders
The hospice promotes equality of opportunity for all individuals with the right mix of talent, skills and potential and welcomes applications from a wide range of candidates, including those with criminal records.
We undertake not to discriminate unfairly against anyone who has previous criminal convictions and having a criminal record will not necessarily be a bar to employment with the hospice.
Due to the nature of the work involved, this role is exempt from the ROA and all job-holders are required to undergo a Disclosure and Barring Service Check.

Scope of Job Description
This job description reflects the immediate requirements and objectives of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantive changes will be carried out in consultation with the post holder.
This is an outline Job description and may be subject to change, according to the needs of the service, in consultation with the post holder.
Signed (employer)
Date
Signed (employee)
Date

Job Title
Person Specification Template
Directorate
Grade
Factor
Qualifications
Experience to date
Knowledge
Staff Nurse: Day Services
Directorate of Patient Care
5
Essential
Job Number
Location
Hours
Desirable
Minimum Level 3 qualification in
2 or more of the following
Massage
Reflexology
Aromatherapy
Or
Minimum Level 3 qualification in
Massage, Reflexology or
Aromatherapy, plus
Practitioners Certificate and
Insurance for M Technique.
Membership of relevant
Professional body. Evidence of up to date continued professional development in line with requirements of
Professional Body Membership.
Demonstrate experience of working as a complementary therapist with clients either in a paid capacity, self employed or volunteer for at least 2 years post qualification (Level 3).
Record keeping.
Knowledge of other therapies and appropriate sign posting to other services.
/certificates in working with people with life limiting illness.
Experience of working with people with a life limiting illness.
Supervisory experience either paid or volunteer staff.
Use of IT systems for record keeping or information management
Good organisational and administration skills including good computer literacy with knowledge of
Windows and Excel based applications.
St .Peter’s
Hospice and Out- reach venues
15
Measured by:
A= Application
I= Interview
A
A
A
A
A and I

Have the ability to recognise the physical, psychological and emotional needs of patients with a life limiting illness.
Excellent Communication Skills- verbal and non verbal.
Communication skills
Personal
Attributes
Current driving licence and access to a vehicle for work purposes.
Ability and willingness to travel to other sites if necessary.
Ability to use time, resources effectively.
High level of motivation.
Appreciates diversity, non judgemental in approach.
Good sense of humour;
Enjoys working with a team.
A and I
A and I
A
A and I