Lauri Ross Erenstoft͕ AM.APMP lross1958@gmail.com | 678‐232‐8044 Accomplishments ROI revenue of over $900M for Fortune 100/500 organizations through successful proposal and project management leadership APMP member and Program Co‐Chair for the GA Chattahoochee APMP Chapter Recipient of Award for “exceeding expectations” in RFP/Proposal Management and Project Management PMBOK – project management skilled Tech writer on instructional/product manuals, client/specs documentation, teaching aids, reports, etc. CRM administrator and trainer; customization/implementation for multiple organizations Marketing Award for successful contribution in market visibility Led teams of 20+ on major proposal efforts for various high profile companies Instituted process for innovative internet awareness that generated visibility and increased marketing realization Designed/implemented successful email campaigns that increased click-through and open rates by 50% Webmaster and web content development; designed user-friendly navigation saving users valuable time Editor, writer and copywriter for internal/external documents, marketing materials, and company newsletters Trade Show/Events coordination Experience RelayHealth (Alpharetta, GA) 2011 – Present Serve as the Proposal Manager for RelayHealth’s Marketing Communications group with primary focus on the Revenue Cycle Solutions business unit (with secondary focus on Pharmacy, Payer and Clinical BUs). Responsible for all aspects of proposal management including, capture management, storyboarding, creating/developing win themes, writing, editing, coordination, and production, database creation and maintenance; interfacing with parent company and collaboration on enterprise-wide proposal efforts. L. Ross Consulting (Dacula, GA) 2010 – 2011 Independent contractor for various industries and organizations, providing all aspects of proposal management including: capture management, storyboarding, creating/developing win themes, writing, editing, coordination, and production Recently served as Proposal Manager on a $40M state‐wide government initiative Past projects in 2010 and 2011 include: Technical Writer, Proposal Coordinator, Editor, Capture Management and Production Total System Services (Kennesaw, GA) (2008 – 2010) Lead Sales Analyst/Project Manager Development of partnership and client proposals, presentations, RFPs and RFIs; marketing and sales materials: case studies, project summaries, fact sheets, competitive analyses, presentations; developed reports and updates for sales and team members on new functionality and offerings Served as Researcher, Technical Writer, Editor, Proposal Specialist and Production Specialist for all business development proposal opportunities for data analytics Project manager for all client/internal R&D development projects Administrator and trainer for enterprise‐wide CRM system Liaison to other departments to develop combined sales strategies QC Data Inc. (Atlanta, GA) (2005 – 2007) Marketing/Sales Ops N. America Development of presentations/proposals for telecom and utilities; RFPs and RFIs and opportunity based proposals (included state and local gov.); client opportunity assessments; tender and pre‐qual documents; marketing materials: sales collateral; case studies, project summaries, fact sheets Served as Proposal Manager, Coordinator, Technical Writer, Editor and Production Specialist on all business development proposal opportunities Created document management system for BD in support of proposals Page | 1 Lauri Ross Erenstoft Maintained editorial calendar and produced monthly and quarterly sales reports for C‐level management Authored company press releases; articles for publication, company newsletter (internal/external distribution) Intellinet Corporation (Atlanta, GA) (2003 – 2004) Sales Information Manager Project manager for all client/internal R&D development projects Served as writer/editor of proposals for various industries requiring advanced IT services, including: Legal, Healthcare, Financial Services, Bio‐Tech, Consumer Markets, and more Implementation and customization of company CRM system; designed and produced reports for management Recipient of Marketing Award Coordination and development of company website; authored content and implemented easier navigation and directed graphic design; developed Share Point portal for companywide knowledge sharing Compiled and reported client satisfaction surveys and worked closely with PR firms on placing press releases and advertisements; editor and publisher of company newsletter (external distribution) The Home Depot (Atlanta, GA) (2000 – 2003) Internet Marketing Project Coordinator Project manager for Kitchen and Bath online interactive design tool and partner sites Wrote and published over 100 "how to” buying guides and "learn about" editorials for web; redesigned registration Responsible for acquiring BBB certification for homedepot.com Founding editor and author of the homedepot.com newsletter KPMG (Atlanta, GA) (1996 – 2000) Proposal Manager / Business Development Recipient of KPMG Company Award for exceeding expectations in Project Management and RFP/Proposal Management As Proposal Manager, I coordinated and managed large teams for multiple RFP/proposal projects in several areas including Government (state and Local), Consumer Markets, Information, Communication & Entertainment, and Healthcare – $M wins Also served in the following roles as required: Proposal Specialist, Capture Manager, Technical Writer, Editor, Document Specialist, and Production Specialist Trained sr. managers/partners on effective presentation skills which aided in capturing new clients Created internal reports and managed proposal database; trained new hires on company processes and methodology APRO (Deerfield Beach, FL) (1992 – 1996) Business Development/Marketing Developed content and marketing collateral for national promotions and shows Worked with parent company to coordinate and host trade shows and events (International M&O Seminars) Editor and designer of company newsletter Assisted with preparation of annual budget and financial reporting Skills AM.APMP Certified and BoD Member (GA Assoc. of Proposal Management Professionals); PMBOK PMP skilled; Microsoft Office Full Suite; HTML; Knowledge of data architectures, SQL, Application processes; Adobe Acrobat (full package); Adobe InDesign. Education College – SUNY Morrisville; PMBOK project management skilled; Certifications: AM.APMP; AMA Project Management, Managing Multiple Projects and Deadlines, Effective Business Writing, Effective Proposal Writing, LIFE Leadership Management and Interpersonal Skills, Effective Communications and Presentations – Decker Communications, Inc. References Upon Request – http://www.linkedin.com/in/laurierenstoft Page | 2 Lauri Ross Erenstoft