Field Instruction: Models of Supervision to Enhancing Student Learning UCF School of Social Work 16 Hr. Field Instructor Training Shellene Mazany, LCSW Introduction University of Central Florida (UCF) School of Social Work Counseling Center Private non-profit Field Instruction throughout career UCF School of Social Work BSW MSW (Generalist & Advanced Standing) Jan. 16, 2015 2 Key Points 1. Overview of Roles within Field 2. Perceived Benefits & Challenges of Being a Field Instructor 3. Supervisory Style 4. Supervision Models and Intern Stages 5. Tools for Successful Supervision of a Student Intern Jan. 16, 2015 3 Overview of Growth in Field Education - UCF Number of BSW Students Entering Field 2009 - 2015 160 134 140 144 130 135 120 100 88 80 60 68 54 40 20 0 2009 Jan. 16, 2015 2010 2011 2012 2013 2014 2015 4 Overview of Growth in Field Education - UCF Number of MSW Students Entering Field 2009 - 2014 300 263 247 250 222 218 200 172 161 150 100 50 0 2009 Jan. 16, 2015 2010 2011 2012 2013 2014 5 Field Placement Sites – BSW & MSW PRACTICE AREA Jan. 16, 2015 BSW MSW Aging 13 82 Substance Abuse 9 28 Child Welfare 17 16 Healthcare 11 58 Mental Health 5 51 Public Assistance 26 15 Schools 7 34 Military/VA N/A 9 Corrections 3 Domestic Violence/Crisis 11 Family Services 26 6 Ponder… Social Work student First internship/first agency supervisor Memorable traits/qualities? Jan. 16, 2015 7 Relevance Today Being agency Field Instructor = based on personal experience as a student Perceived Benefits Add to professional role Learn from students; improve professional development View as mentor to students Gratifying – help a student develop and build self-confidence Contribution to the social work profession; impact community at large; improve services Critical link between student achievement and success in field Jan. 16, 2015 8 Relevance Today Perceived Challenges Student Professionalism/Work Ethic Lack of commitment to (attendance issues, signs of “burn-out” at start up) Entitlement; bad attitude Social media; absence of boundaries Field readiness Jan. 16, 2015 9 Relevance Today Perceived Challenges for Agencies High turnover of MSWs at field sites Reduction in number of students agency can to take Flooding market with students Increased competition (other mental health counseling programs) Diminishing resources; agency constraints Agency Field Instructors unable to attend trainings/orientation Jan. 16, 2015 10 Supervisor Styles Self Reflection: What do you enjoy about supervising interns? Not enjoy? How would you describe your supervision style? What special gifts do you bring to interns? What were your first supervisory experiences like? Think about personalizing your sessions… Jan. 16, 2015 11 Supervisor Styles Jan. 16, 2015 12 Supervision Models 1. Didactic 2. Experiential 3. Collaborative 4. Solution-Focused 5. Cognitive Behavioral 6. Eclectic 7. Task Oriented Jan. 16, 2015 13 Supervision Models Didactic Provides information a. b. c. d. Agency policies/procedures Books & articles to read Information about community resources Suggest trainings Can provide a framework for practice “Structured” supervision a. b. Limits student participation Limits facilitation of student responsibility for learning Jan. 16, 2015 14 Supervision Models Experiential Role Play Direct Observation (of student or supervisor) Video or Audio tape Interactive activities Examples: a) Shadowing b) Co-facilitator team meetings c) Student self-critique Jan. 16, 2015 15 Supervision Models Collaborative Conversational interaction Models logical analysis of issues/concerns Models exploration skills (i.e., asking student to explore why a particular skill or intervention was used) Links theory and practice Identifies strengths and areas of improvement Solution-Focused Change oriented-action oriented Future oriented – where change is created & negotiated Emphasis on what works for intern Interns have strengths, resources and solutions (unaware) Supervisor is facilitator of change process Jan. 16, 2015 16 Supervision Models Cognitive/Behavioral Focus on intern cognitions, self-talk and belief systems Challenges misconceptions to aid in mastering skills and techniques Supervisor considered “expert” Gives little attention to emotional expressions Supervisory Styles that hinder this model: “How do you feel?” Supervisor (“Feelings are more important than conceptualizations.”) “Mister Rogers” Supervisor (“It’s bad when someone’s feelings get hurt.”) “Attila the Hun” Supervisor (“Don’t argue, I’m always right.”) Jan. 16, 2015 17 Supervision Models Eclectic Incorporates multiple approaches Wide array of choices from which to pursue Intern can match intervention strategies with own individual personality Allows intern to learn many different models of therapy Task Oriented Goal oriented; realistic and measurable Focus on skill development Client focused Motivated for growth and change Supervisor Set supervision goals; develop supervision plan Focus on assessment/intervention skills Observe/monitor intern’s work; evaluate progress Jan. 16, 2015 18 Stages of Student Intern Interns move through series of stages that are qualitatively different from each other To optimize intern satisfaction and growth, each stage requires a different supervisory environment Jan. 16, 2015 19 Intern Stages of Development Jan. 16, 2015 20 Stage 1: Dependent Supervisor Role – Affective focus Provide “grounding” for intern Direct/Instruct Tight Structure Teach conceptual and intervention skills; empower intern to use skills already learned Greatest level of dependency; intern benefits from structure and instruction Need for support significant; confrontation will be minimal Jan. 16, 2015 21 Stage 2: Skill Development Supervisor Role – Cognitive Focus & Skill Development Provides “holding” but loosening stance Stimulates expansion of awareness and ideas Supportive guide-facilitator role; encourage more independent thought and action Stage 2 - Less reliance on supervisor; lessened need for structure, direction and instruction in supervision Confrontation may be mildly to moderately used Jan. 16, 2015 22 Stage 3: Independent & Insightful Supervisor – Dependency Role Supportive guide-collegial role Increased focus on personal-professional issues Direct focus on transference/countertransference, parallel process issues Attainment of greater independence; focus on specific problem areas Support is present; confrontation can be frequent and useful Jan. 16, 2015 23 Stage 4: Collegial Supervisor – Support and Confrontation Collaborative collegial consultant role Challenges intern in theoretical issues and practice style Offers alternative perspectives regarding specific cases Challenges interns conceptual-intervention plans Expect independent functioning; collegial-supportive relationship Confrontation is “easy” Jan. 16, 2015 24 Distinctive Issues in Supervision Confidentiality in supervision Disclosure to clients Professional standards and conduct Appropriate self-disclosure Organizational changes Multicultural sensitivity Generational differences Jan. 16, 2015 25 Generational Differences 26 Generational Differences Jan. 16, 2015 27 Dorms/Residence Halls Jan. 16, 2015 28 Dorms/Residence Halls Jan. 16, 2015 29 Classrooms Jan. 16, 2015 30 Classrooms Jan. 16, 2015 31 Health & Wellness Jan. 16, 2015 32 Health & Wellness Jan. 16, 2015 33 Health & Wellness Jan. 16, 2015 34 Health & Wellness Jan. 16, 2015 35 Tools for Successful Supervision Personalize your model Recognize and appreciate differences – look for common ground Maintain self-awareness; withhold negative judgment Develop working alliance – hold sacred the time allotted for intern Establish of roles and responsibilities/boundaries Discuss expectations of student and of supervision Find teachable moments Initiate dialogue with student about client interactions *Take things a step further (what would you like to do differently?) Jan. 16, 2015 36 Tools for Successful Supervision Provide feedback on performance Clarify purpose of assignments Encourage intern problem-solving Make requests of interns to critique their own work Make connections to classroom work Provide variety of learning opportunities Availability outside of designated supervision time Early opportunities for client contact Treat students like professionals; offer assistance and support Jan. 16, 2015 37 Tools for Successful Supervision Support provided by university On campus orientations and trainings Networking opportunities during trainings → Establishment of mentoring relationships – more experienced agency Field Instructors with newer agency Field Instructors On-site agency orientations Agency site visits Electronic distribution to and access of field documents (Modules specific to student learning and core competencies) Jan. 16, 2015 38 Tools for Successful Supervision UCF School of Social Work Field Education Office Website information: Agency Resources All Field Documents Qualified Supervisor Listing Upcoming Events/Employment Opportunities News and updates of department www.cohpa.ucf.edu Jan. 16, 2015 39 Field Instruction: Models of Supervision to Enhance Student Learning Questions? Jan. 16, 2015 40 Discussion topics Myths and Benefits of Having a Student 1. What are some of the myths regarding having a social work student to supervise? 2. What are the benefits of having a social work student to supervise? 3. What do you look forward to when you have a student to supervise? 4. What concerns do you have about supervising a social work student? Jan. 16, 2015 41