Booth Computing Services 2010 Agenda •Who’s in CS? •What We Do… •Resources •Labs and Study Rooms •Portal •Accounts •Responsibilities •What Do I Do First? •How To Contact Us Who’s in CS? Ligia Moreno Executive Director Steve Mullin Senior Associate Dir, Helpdesk, Desktop Management and AV What We Do… •Support academic and administrative users. •Support approximately 425 staff, 180 faculty and 3500 students. •Maintains computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations. •Provides Help Desk support for student computing services. •Broadcasts critical alerts, warning messages and updates to the entire Booth community. Computing Resources Available Computer Labs Open the same hours as the building. The labs are staffed for certain periods of time. A phone located in the lab directly connects users to the Help Desk. Booth Website http://www.ChicagoBooth.edu Booth Portal http://BoothPortal.ChicagoBooth.edu Computing Services Website Portal - Chicago Booth Computing Services Help Desk HelpDesk@ChicagoBooth.edu or 773.702.7414. Open 8:00 AM – 6:15 PM. Emergency phone available from 6:30 PM – 10:00 PM and S-S 8:00 AM – 10:00 PM. Labs and Study Rooms Locations Harper Center 5807 South Woodlawn Ave. Hours Sunday – Saturday 6:00 AM – 1:00 AM Resources Main Lab – C50 –50 PCs, 2 Local printers, 5 Network printers, 1 scanner terminal –4 Research terminals: Bloomberg, DataStream and IFS Career Research Center has 6 PCs, 2 network printers and 1 research terminal 31 Group Study rooms, 2 Media Carts in Study Rooms C46 and C47 8 Email Stations Gleacher Center 450 N. City Front Monday – Friday 6:00 AM – Midnight Saturday – Sunday 7:00 AM – Midnight Lab – Room 110 –30 PCs, 2 Local printers, 3 Network printers,1 scanner terminal –4 Research terminals: Bloomberg, DataStream and IFS 3 Fisher Library PCs 28 Group Study rooms Labs and Study Rooms Locations London Hours Monday – Friday Resources 14 Group Study Rooms Resource Center 2 student Photo Copiers Singapore Monday – Friday 7:00 AM – 7:00pm (non - Class week) 15 Group Study Rooms Sunday – Saturday 7:00 AM – Midnight (Class week) Reading Room – Business Center – –2 PCs, 1 network printer, 1 scanner terminal –2 PCs, 1 network printer Career Research Center – –2 Research terminals Portal Booth Portal - One stop for all your Booth resources Public Home Page Traffic Light – system status Community, Faculty and Course Directories Public Calendar Student Home Page Projects – simple collaboration tool including; document sharing, bulletin board postings, threaded discussions and more My Courses list Accounts CNetID Account Booth Accounts Labs E-mail – Quota 1 GB Portal P Drive – Quota: 1 GB Accellion File Sharing Service Research Grid Running large empirical/statistical and computational jobs Accessing software packages such as STATA, SAS, MATLAB, etc. Passwords Self Service password resetting on the portal Printing No quota for XP students. Email Alias Self claim an email alias Wireless Networking N-Radio Compliant only VPN Personal Web Page – 10 megs Home.uchicago.edu Chalk Passwords • • • • http://cnet.uchicago.edu. Self Service Password reset. Click on the Change your Cnet password, even if you’ve forgotten it link. Information Technology Services (ITS) can be reached by calling 773.834.TECH or 1.773.834.8324 Connecting to Resources Connectivity software is already on your computer Visit the Computing Services website via the Portal for more information on Help Guides for : Access to the VPN. How to use and access the Research Grid. Set up a connection to the Wireless network. How to set up Wireless printing. ITS Connectivity package A connectivity package with free Antivirus and Firewall is available online at http://security.uchicago.edu/. Responsibilities Students Computing Services Reliable provider of services and facilities • Respect and adhere to Booth’s technology abuse policies* Timely communication on important issues • Use shared resources with consideration Support through advice and instruction • Report problems to the Help Desk • Security - Keep your computer secure - Update antivirus software - Update with current patches * Please review the university technology abuse policies as well! What Do I Do First? • Reset Your Password • Set up Your Security Questions and Answers • Claim your CNet ID • Connect to the Wireless Network • Connect Your Handheld Device • Set up Your Outlook / Entourage • Claim an Email Alias • Connect to Your P Drive How to Contact Us Monday – Friday 8:00am – 6:30pm Phone: 773.702.7414 Email: helpdesk@ChicagoBooth.edu Walk-up: Harper Center Suite 205 Any questions? Thank you and Welcome to Chicago Booth!