Meridith Wells with Computing Services

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Booth Computing Services
2010
Agenda
•Who’s in CS?
•What We Do…
•Resources
•Labs and Study Rooms
•Portal
•Accounts
•Responsibilities
•What Do I Do First?
•How To Contact Us
Who’s in CS?
Ligia Moreno
Executive Director
Steve Mullin
Senior Associate Dir,
Helpdesk, Desktop
Management and AV
What We Do…
•Support academic and administrative users.
•Support approximately 425 staff, 180 faculty and
3500 students.
•Maintains computing labs and group study rooms
at Harper Center, Gleacher Center, Singapore and
London locations.
•Provides Help Desk support for student computing
services.
•Broadcasts critical alerts, warning messages and
updates to the entire Booth community.
Computing Resources Available
Computer Labs
Open the same hours as the building. The
labs are staffed for certain periods of time.
A phone located in the lab directly
connects users to the Help Desk.
Booth Website
http://www.ChicagoBooth.edu
Booth Portal
http://BoothPortal.ChicagoBooth.edu
Computing Services Website
Portal - Chicago Booth Computing
Services
Help Desk
HelpDesk@ChicagoBooth.edu or
773.702.7414. Open 8:00 AM – 6:15 PM.
Emergency phone available from 6:30 PM – 10:00
PM and S-S 8:00 AM – 10:00 PM.
Labs and Study Rooms
Locations
Harper Center
5807 South Woodlawn
Ave.
Hours
Sunday – Saturday
6:00 AM – 1:00 AM
Resources
Main Lab – C50
–50 PCs, 2 Local printers, 5 Network printers, 1 scanner
terminal
–4 Research terminals: Bloomberg, DataStream and IFS
Career Research Center has 6 PCs, 2 network printers
and 1 research terminal
31 Group Study rooms, 2 Media Carts in Study Rooms
C46 and C47
8 Email Stations
Gleacher Center
450 N. City Front
Monday – Friday
6:00 AM – Midnight
Saturday – Sunday
7:00 AM – Midnight
Lab – Room 110
–30 PCs, 2 Local printers, 3 Network printers,1 scanner
terminal
–4 Research terminals: Bloomberg, DataStream and IFS
 3 Fisher Library PCs
28 Group Study rooms
Labs and Study Rooms
Locations
London
Hours
Monday – Friday
Resources
14 Group Study Rooms
Resource Center
2 student Photo Copiers
Singapore
Monday – Friday
7:00 AM – 7:00pm
(non - Class week)
15 Group Study Rooms
Sunday – Saturday
7:00 AM – Midnight
(Class week)
Reading Room –
Business Center –
–2 PCs, 1 network printer, 1 scanner terminal
–2 PCs, 1 network printer
Career Research Center –
–2 Research terminals
Portal
Booth Portal - One stop for all your Booth resources
 Public Home Page
 Traffic Light – system status
 Community, Faculty and Course Directories
 Public Calendar
 Student Home Page
 Projects – simple collaboration tool including;
document sharing, bulletin board postings, threaded
discussions and more
 My Courses list
Accounts
CNetID Account
Booth Accounts
Labs
E-mail – Quota 1 GB
Portal
P Drive –
Quota: 1 GB
Accellion File Sharing Service
Research Grid

Running large empirical/statistical and computational jobs

Accessing software packages such as STATA, SAS,
MATLAB, etc.
Passwords

Self Service password resetting on the portal
Printing

No quota for XP students.
Email Alias

Self claim an email alias
Wireless Networking N-Radio Compliant only
VPN
Personal Web Page –
10 megs
Home.uchicago.edu
Chalk
Passwords
•
•
•
•
http://cnet.uchicago.edu.
Self Service Password reset.
Click on the Change your Cnet password, even if
you’ve forgotten it link.
Information Technology Services (ITS) can be
reached
by
calling
773.834.TECH
or
1.773.834.8324
Connecting to Resources
Connectivity software is already on your computer
 Visit the Computing Services website via the Portal for more
information on Help Guides for :
 Access to the VPN.
 How to use and access the Research Grid.
 Set up a connection to the Wireless network.
 How to set up Wireless printing.
ITS Connectivity package
 A connectivity package with free Antivirus and Firewall is available
online at http://security.uchicago.edu/.
Responsibilities
Students
Computing Services
Reliable provider of services and
facilities
• Respect and adhere to Booth’s
technology abuse policies*
Timely communication on important
issues
• Use shared resources with
consideration
Support through advice and instruction
• Report problems to the Help Desk
• Security
- Keep your computer secure
- Update antivirus software
- Update with current patches
* Please review the university technology abuse policies as well!
What Do I Do First?
•
Reset Your Password
•
Set up Your Security Questions and Answers
•
Claim your CNet ID
•
Connect to the Wireless Network
•
Connect Your Handheld Device
•
Set up Your Outlook / Entourage
•
Claim an Email Alias
•
Connect to Your P Drive
How to Contact Us
Monday – Friday 8:00am – 6:30pm
Phone: 773.702.7414
Email: helpdesk@ChicagoBooth.edu
Walk-up: Harper Center Suite 205
Any questions?
Thank you and Welcome to Chicago Booth!
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