1) Organization Charts and Position Descriptions fall into one of three types of charts. Which of the following is not
one of them?
a. Hierarchical
b. Matrix
c. Text-Oriented
d. Flat-Line
2. Networking is the formal and informal interaction with others in an organization, industry, or professional
environment. This is beneficial for all the following but which?
a. Understanding political and interpersonal factors
b. Human resource management benefits
c. Spreading rumors of fellow workers
d. Improving knowledge of and access to human resource assets
3. Develop project team is the process of improving competencies, team member interaction, and overall team
environment to enhance what?
a. Work moral
b. Production Efficiencies
c. Team Spirit
d. All the above
4. Interpersonal skill(s) that a project manager uses most often include:
a. Leadership
b. Influencing
c. Effective Decision Making
d. All the above
5. Project documents that may indirectly be updated include:
a. Issue Log, Role Description, Project Staff Assignments
b. Issue Log, Role Description, Project Staff Assessments
c. Issue Loge, Role Playing, Project Staff Assignments
d. Issue Lego, Role Playing, Project Staff Assessments
1. Which is not a step in the basic communication model?
a. Encode
b. Decode
c. Transfer Information
d. Acknowledge
2. The correct order of the standard anatomy of communication is:
a. Encode, Decode, Feedback, Decode
b. Decode, Encode, Feedback, Decode
c. Encode, Feedback, Decode, Encode
d. Decode, Feedback, Decode, Encode
3. The stakeholder register contains the following information:
a. Stakeholder name, group, current buy-in level, buy-in incentive and desire levels
b. Stakeholder name, group, responsibilities, goals, expectations, and concerns
c. Stakeholder name, responsibilities, current buy-in level, expectations, concerns
d. Stakeholder name, group, responsibilities, buy-in incentive and desire levels, goals, expectations, and
concerns.
4. The four types of communication methods include:
a. Informal verbal, formal verbal, hard copy info, and electronic documents
b. Hard copy, electronic, written documents, and verbal info
c. Formal written, informal written, formal verbal, and informal verbal
d. Formal written, informal written, hard copy, and electronic
5. The 3 kinds of intrapersonal communication include:
a. Verbal, eye contact, and body language
b. Nonverbal, verbal, and mental
c. Nonverbal, paralingual, and verbal
d. Nonverbal, paralingual, and feedback
1. A high level RAM can. (P.262)
a. Define what a project team group or unit is responsible for in the WBS
b. Developed at various levels.
c. Actively lover the management plan.
d. Jump down if startled.
2. Lenard is developing a human resource management plan; he may use his expert judgment to do all of the
fallowing except.
a. Identify risks related with staff acquisition.
b. List the preceding necessities for the obligatory skills.
c. Provide guidelines on lead time required for staffing.
d. Endorse programs for obeying with pertinent government contracts
3. When addressing Roles and Responsibilities you need the following .
a. Authority, Responsibility, Competency, Swagger
b. Responsibility, Role, Authority, Management
c. Relationship, Role, Competence, Responsibility
d. Role, Authority, Responsibility, Competence.
4. When a project requires large travel expenses due to geographical reasoning the project manager may
implement.
a. A gas stipend to allow travel for project members
b. A Virtual team strategy
c. A carpool system for traveling
d. More over time hours
5. The human resourse management plan incorporates.
a. Roles and responsibilities, project management, staffing organization
b. Responsibilities and roles, staffing management, project organization
c. Staffing responsibilities, project roles, organization management
d. Management staffing, project responsibilities, role staffing
1. Factors the can affect the choice of communication technology.
a. Urgency of the need for information
b. Environment of the project
c. Confidentiality and sensitivity of information
d. Weather
2. Project documents may be updated as a result of
a. Forecasts, performance reports, issue log
b. Issue log, management reports, performance
c. Performance management, log reports, forecasting
d. Forecasting, management log, performance issues
3. Project information is managed and distributed using a variety of tools except.
a. Letters, 8-tracs, disks, vinyl (music is information that can be managed)
b. Letters, Email, Fax, telegraph.
c. Web interface, Email, video
d. Conferencing, web-marks (Web-marks was made up)
4. Organizational process assets include the fallowing except.
a. Report templates,
b. Security requirements
c. Specific communication technologies.
d. Memos on Excel
5. All of the following except what fall into Control Communications
a. Project Management Plan
b. Project Communications
c. Organizational Process Assets
d. Work Performance Data
1. The_______________ provides information regarding the way in which people, teams, and organizational units
behave.
a)
b)
c)
d)
Networking
Expert Judgement
Acquire Project Team
Organizational Theory
2. Items that are considered in the staffing management plan include all of the following except:
a)
b)
c)
d)
Resource Calendars
Staff acquisition
Training needs
Negotiation
3. This is the process of identifying and documenting project roles, responsibilities, required skills, reporting
relationships, and creating a staffing management plan.
a)
b)
c)
d)
Project Management Plan
Plan Human Resources Management
Organizational Process Assets
Enterprise environmental Factors
4. What are the five team building activities?
a)
b)
c)
d)
Performing, Storming, brainstorming, taking notes, adjourning
Performing, Storming, Norming, Forming, Adjourning
Norming, Brainstorming, Performing, Conclusion
none of the above
5. Which one of these tools and techniques is referred to as “light matrix”?
a)
b)
c)
d)
Training
Ground Rules
Colocation
Recognition and rewards
1. This is the process of monitoring and controlling communications throughout the entire project life cycle to ensure
the information needs of the project stakeholders are met.
a)
b)
c)
d)
Control Communications
Project Communications
Information Management Systems
Project Risk Management
2.Project communications may include all the following EXCEPT:
a)
b)
c)
d)
Feedback from stakeholders
Deliverable Status
Schedule Progress
Costs incurred
3. Inadequate communications planning may lead to problems such as?
a)
b)
c)
d)
Delay in message delivery and miscommunication
Communications of information to the wrong audience
Insufficient communication to the stakeholder
All of the above
4. What is the total number of potential communications channels?
a)
b)
c)
d)
10
44
45
12
5. There are five steps in the basic communication model , which is NOT apart of the basic communication model?
a)
b)
c)
d)
Encode
Feedback/Response
Text Messaging
Acknowledge
1) Human resource management major processes include all of the following except?
a. Organizational Planning
b. Staff Acquisition
c. Reprimanding Errant Staff
d. Team Development
2) Which of the following is a Staff Acquisition Input?
a. WBS
b. Rolling Wave Diagram
c. Staffing Management plan
d. Your Dog
3) Project Interfaces generally fall into one of three categories, which option lists all three?
a. Organizational, Technical, Optional
b. Organizational, Technical, Interpersonal
c. Organizational, Affordable, Interpersonal
d. Affordable, Optional, Ignorable
4) Which of the following is not a tool or technique for Organizational Planning
a. Templates
b. Human resource practices
c. Stakeholder Analysis
d. Your Dog
5) Staff Acquisition Tools and Techniques include all of the following except?
a. Negotiations
b. Pre-Assignment
c. Procurement
d. WBS
6) Communication major processes include all of the following except?
a. Communication Planning
b. Information Distribution
c. Performance Reporting
d. Organizational Planning
7) General Management communication skills include all of the following except?
a. Writing Style
b. Presentation Techniques
c. Choice of Media
d. Pleasant Smell
8) Communication Planning inputs include all of the following except?
a. Communications requirements
b. Constraints
c. Assumptions
d. Anti-Arthritic Keyboards
9) What is the output of Information Distribution?
a. Project Records
b. Work Results
c. Project Plan
d. Data
10) Outputs from administrative closure include all of the following except?
a.
b.
c.
d.
Project archives
Formal Acceptance
Lessons Learned
Higher Staffing costs
What is NOT a factor of the Staffing Management Plan?
A.
B.
C.
D.
Staff Acquisition
Recognition and Rewards
Training Needs
Responsibility
Which of the following is NOT an Output of the Acquire Project Team process?
A.
B.
C.
D.
Expert Judgment
Project Staff Assignments
Resource Calendars
Project Management Plan Updates
Team-Building Activities are all of the following EXCEPT
A.
B.
C.
D.
Forming
Storming
Polling
Norming
Which of the following of the Organization Process Assets DOES NOT influence the Manage Team Process?
A.
B.
C.
D.
Certificate of Appreciation
Newsletters
Corporate Apparel
Stakeholder Registry
All of the following are examples of interpersonal skill EXCEPT
A. Leadership
B. Change Request
C. Effective Decision Making
D. Influencing
Which of the following is an output of the Plan Communications Management process?
A.
B.
C.
D.
Communications
Project Document Updates
Stakeholder Registry
Both A & B are correct
How many potential communication lines are there between 12 Stakeholders?
A. 12
B. 24
C. 66
D. 45
Which of the following is NOT a factor that can affect Communication Technology?
A. Stakeholder Registry
B. Availability of Technology
C. Project Environment
D. Sensitivity and Confidentiality of information.
This type of communication is used for very large volumes of information and allows freedom of access to the recipients
of the information? Examples are intranet sites, e-learning sites, and Lessons Learned Databases.
A. Interactive Communication
B. Push Communication
C The Bat Signal
D. Pull Communication
Which of the following is NOT an Input of the Control Communications Process?
A.
B.
C.
D.
Project Communications
Work Performance Data
Expert Judgment
Issue Log
According to the PMBOK, the process of identifying and documenting project roles, responsibilities, required skills,
reporting relationships, and creating a staffing management plan is:
a.
b.
c.
d.
Acquire Project Team
Plan Human Resource Management
Develop Project Team
Manage Project Team
Which of the following is NOT one of the Project Human Resource Management processes?
a. Plan Human Resource Management
b. Define Activities
c. Acquire Project Team
d. Develop Project Team
Which organizational chart is the most traditional type of organization chart structure used to display positions
and relationships in a top-down format?
a. Matrix-based chart
b. Hierarchical-type charts
c. Text-oriented formats
d. WBS
What is generally included in a human resource management plan?
a.
b.
c.
d.
Role and responsibilities, WBS, staffing management plan
Role and responsibilities, project organizational charts, staffing management plan
Role and responsibilities, CPI, staffing management plan
Role and responsibilities, Project team, staffing management plan
Skills that are used in the workplace to communicate, resolve conflicts, negotiate, influence others, and work
effectively is referred as?
a. Training skills
b. Soft skills
c. Communication skills
d. None of the above
According to the PMBOK, the process of developing an appropriate approach and plan for project
communications based on stakeholder’s information needs and requirements, and available organizational
assets?
a. Manage Communications
b. Plan Communications Management
c. Control Communications
d. All of the Above
Which of the following is NOT one of the Project Communications Management processes?
a. Plan Communications Management
b. Develop Project Team
c. Manage Communications
d. Control Communications
How many potential communications channels are there if there is 12 stakeholders?
a. 45
b. 66
c. 85
d. 50
Which of the following is one of the factors that can affect the choice of communication technology that
considers whether stakeholders have access to communication?
a. Urgency of the need for information
b. Availability of technology
c. Project environment
d. Sensitivity and confidentiality of the information
Who is responsible for making sure that the information is fully received, understood correctly, and is
acknowledged or responded to appropriately?
a. Project Manager
b. Receiver
c. Sender
d. Transmitter
e. There is a potential of 36 communication channels that the project manager must consider when
there is a total of how many stakeholders?
a. 3
b. 9
c. 6
d. 12
f. An approved plan for the project to which the project execution is compared, and deviations are
measured for management control is?
a. Project Management Plan (PMP)
b. Project Supervision Tool (PST)
c. Performance Evaluation System (PES)
d. Performance Measure Baseline (PMB)
g. This is used to document and monitor the resolution of issues.
a. Work Performance Data
b. Information Management System
c. Issue Log
d. Change Request
h. The process of confirming human resource availability and obtaining the team necessary to
complete the project activities?
a. Develop Project Team
b. Acquire Project Team
c. Manage Project Team
d.
i. Project Human Resources is composed of these specifics:
a. Plan HR Management, Accept Project Team, Develop Project Team, Manage Project Team
b. Inputs, Tools & Management, Outputs
c. Accept & Develop Project Teams, Tools & Techniques
d. Plan HR Management, Input, Outputs, staff acquisition
j. Which of these is not an enterprise environmental factor that can influence the Plan HR
management process?
a. Existing human resource
b. Marketplace conditions
c. Personnel administration policies
d. Lessons learned
k. The objective of Organizational Charts and Positions Descriptions are to ensure that each work
package has a _______owner and the all team members have a clear understanding of their
_________.
a. Ambiguous, Departments
b. Unambiguous, Policies
c. Ambiguous, Detailed Responsibilities
d. Unambiguous, Roles & Responsibilities
l. This is an effective way to enhance project management professional development during the
project and after the project ends.
a. Networking
b. Competency Activities
c. Recognition and Rewards
d. Work Performance Reports
m. Some examples of selection criteria that can be used to score team members are?
a. Experience, Expert Judgment, Personal Work Styles
b. Availability, Cost, Experience, Ability
c. Cost, Feedback, Teamwork, Ability
d. Skills, Collaboration, Availability, Attendance
n. A document to log and monitor the resolution of issues?
a. Issue Log
b. Matrix Chart
c. Performance Report
d. Historical Database
1.) The Manage Project Team process does not include:
a) Tracking Team Member Performance
b) Resolving Issues
c) Providing Feedback
d) Improving Competencies
2.) Effective human resource planning should __________ and _________ for the availability of or competition for
scarce resources.
a) Consider, Plan
b) Consider, Organize
c) Organize, Plan
d) Consider, Wait
3.) Which of the following is not a format used to document team member roles and responsibilities?
a) Hierarchical-Type Charts
b) Data-Based Formats
c) Matrix-Based Charts
d) Text-Oriented Formats
4.) True or False: If project team members lack the necessary management or technical skills, such skills can be
developed as part of the project work.
a) True
b) False
5.) Which of the following is an output to the Manage Project Team process?
a) Human Resource Management Plan
b) Issue Log
c) Project Management Plan Updates
d) Interpersonal Skills
6.) Which of the following is NOT a communication model?
a) Encode
b) Transmit Message
c) Meeting
d) Acknowledge
7.) Which type of communication is sent to specific recipients who need to receive the information?
a) Pull Communication
b) Push Communication
c) Interactive Communication
d) Twist Communication
8.) Which of the following is NOT a part of the communications management plan?
a) Person or groups who will receive the information
b) Resources allocated for communication activities
c) Stakeholder communication requirements
d) Strategic communication techniques
9.) The document that is used to monitor the resolution of issues is called the _______?
a) Issue Log
b) Problem Log
c) Work Performance Log
d) Change request Log
10.) Which of the following is NOT an organizational process asset that may influence the Control Communications
process?
a) Report templates
b) Security Requirements
c) Record outstanding assets
d) Record retention polices
1. The following would be considered an input to organizational planning
a. Project interfaces
b. Staffing requirements
c. Constraints
d. All of these
2. Which involves placing all, or almost all, of the most active project team members in the same physical
location
a. Collocation
b. General management skills
c. Reward and recognition system
d. Soft skills
3. Which provides feedback to the project team about performance against the project plan
a. Performance report
b. WBS
c. Project charter
d. External feedback
4. This includes all activities designed to enhance the competencies of the project team
a. Team building
b. Collocation
c. Procurement
d. Training
5. Factors that limit the team’s options are?
a. Templates
b. Organization chart
c. Constraints
d. Supporting detail
1. The organizational process assets report formats and lessons learned documentation may become part of the
historical database for a project and performing organization that may include:
a.
b.
c.
d.
benchmarking
control charts
reasons behind the corrective action chosen
documentation of unknown constraints
2. As a result of the Control Communications process, project documents that may be updated, except for which:
a.
b.
c.
d.
Scope
Dialog
Control charter
Issue log
3. One of the sequence of steps in a basic communication model that is NOT to be used:
a.
b.
c.
d.
Encode
Transmit Message
Repeater
Decode
4. All of these are communication methods used to share information among project stakeholders, except:
a.
b.
c.
d.
Interactive communication
Push communication
Proactive communication
Pull communication
5. One of these is NOT a project information management system which uses a variety of tools for management
and distribution:
a. Hard-copy document management
b. Electronic performance data
c. Electronic communications management
d. Electronic project management tools
1. Which of the following processes matches this definition: identifying and documenting project roles,
responsibilities, required skills, reporting relationships, and creating a staffing management plan.
a. Plan human resource management
b. Develop project team
c. Project Charter
d. Professional and ethical behavior
2. Which of the following is an enterprise environmental factor?
a. Existing human resources
b. Marketplace conditions
c. Geographical dispersion of team members
d. All of the above
3. Pick the answer that best describes a use of expert judgment when developing a human resource management
plan.
a.
b.
c.
d.
Identify and recommend programs for complying with applicable government and union contracts.
Determine who should work which positions based purely on attractiveness and social status.
There is no need for expert judgment when developing a human resources management plan.
Request progress on reports coming from the workers.
4. What is the correct definition of (RAM)?
a. Random access memory
b. Responsibility assignment matrix
c. Reasonable accumulation matrix
d. None of the above
5. Which of the following is not a tool or technique used when developing a project team?
a. Training
b. Team-building activities
c. Ground rules
d. Coagulation
1. Which of the following is a factor that can affect the choice of communication technology?
a. Availability of technology
b. Push communication
c. The Internets
d. Pull communication
2. Which is not a tool or technique for managing communication?
a. Communication Models
b. Communication Methods
c. Information management systems
d. Direct communication
3. Information that presents the status dashboards for the scope, schedule, cost, and quality is usually contained in
which document?
a. The magna carta
b. A Simple status report
c. Project charter
d. Risk assessment plan
1. Plan Human Resource Management includes acquire project team, develop project team and _________.
a. Organize project team
b. Follow project team
c. Manage project team
d. Condense project team
2. Networking is the formal and __________interaction with others in an organization.
a. Relaxing
b. 4 way
c. Interpersonal
d. Informal
3. The project management team will hold __________meetings.
a. Quarter
b. Bi-weekly
c. Planning
d. Annual
4. The process of confirming human resource availability and obtaining the team necessary to complete project
activities.
a. Acquire Project Team
b. Access Project Team
c. Confirm Project Team
d. Process Project Team
5. __________includes all activities designed to enhance the competencies of the project team members.
a. Training
b. Meetings
c. Report Logging
d. Activity variance
1. Project records may include correspondence, memos, meeting minutes and other __________describing the
project.
a. Activities
b. Documents
c. Rules
d. Papers
2. A resolution of an issue is documented in a _____ ___.
a. Book
b. Minutes
c. Issue log
d. Change report
3. How the project will be executed, monitored, controlled and closed is called______ ______ _______.
a. Project Management Plan
b. Charter Plan
c. Team Management Plan
d. Communications Plan
4. Raw observations identified during communication activities.
a. Work Performance Data
b. Observation Data
c. Work Data
d. Change reports
5.
A need for an adjustment, action, and intervention requires a _______ _______.
a. Need analysis
b. Need variance
c. Change request
d. Action request
e. Plan Human Resource Management is the process of identifying and documenting the following except:
a. Project roles
b. Responsibilities
c. Payroll agreement
d. Required skills
f. Which is not an enterprise environmental factor that influences the Plan Human Resource Management
process?
a. Existing human resources
b. Templates for organizational charts and positions descriptions
c. Marketplace conditions
d. Personnel administrative policies
g. Which is the traditional organization chart structure that can be used to show positions and relationships in
a graphical, top-down format?
a. Hierarchical-type charts
b. Responsibility charts
c. Role Description Charts
d. High-level charts
h. Which is not a given example of human resource networking activities?
a. Luncheon meetings
b. Trade conferences
c. Instagram photo uploads
d. Informal conversations
i. Virtual team models make it possible to do the following, except:
a. Form teams of people who work different shifts, hours, or days
b. Move forward with projects that would have been ignored due to travel expenses
c. Play a challenging game of online chess
d. Include people with mobility limitations or disabilities
j. Which is an output in Plan Communications Management
a. Project documents updates
b. Meetings
c. Expert judging
d. Performance reporting
k. Inadequate communications planning may lead to problems excluding:
a. Insufficient communication to the stakeholders
b. Communication of information to the wrong audience
c. Not enough likes on a facebook photo
d. Delay in message delivery
l. If a project has 10 stakeholders, how many communication channels are there?
a. 45
b. 16
c. 10
d. 2
m. Using the information from the previous question, which equation was used to find the answer?
a. n(n+2)/2=
b. n(n-1)/2=
c. n/2=
d. n(n+n)^3
n. Pull communication is used for:
a. Very large volumes of information
b. Managers only
c. Stalk holders only
d. Little detail and small volumes of information
The process of confirming human resource availability and obtaining the team necessary to complete project activities is
defined as?
a)
b)
c)
d)
Manage Project Team
Develop Project Team
Acquire Project Team
Plan Human Resources Management
2) Which one of these inputs are not included in the Develop Project Team process?
a) Project Charter
b) Human Resource Management Plan
c) Project Staff Assignments
d) Resource Calendars
3) What is Plan Human Resource Management?
a) the process of identifying and documenting roles and responsibilities
b) the place where they deal with hiring and papework
c) the process of managing paperwork
d) the process of hiring and firing personal
4) All are enterprise environment factors EXCEPT:
a) organization culture and structure
b) existing human resources
c) marketplace conditions
d) educational graduate rate
5) which answer is not Expert Judgment used in the human resource management plan?
a) List preliminary requirements for the required skills
b) Analyze the information needed to decompose the project deliverables
c) Identify risks associated with staff acquisition, retention, and release plans
d) Determine reporting relationships needed based on the organizational culture
6) When project team members are selected in advance, they are:
a.
b.
c.
d.
Pre-determined
Paid in advance
Pre-assigned
Crowned team leader
7) The process of monitoring and controlling communications throughout the entire project life cycle to ensure the
information needs of the project stakeholders are met is defined as?
a) Plan Communications Management
b) Control Communications
c) Manage Communications
d) Expand Communications
8) Plan Communications Management is:
a) the process of developing an appropriate approach and plan for projects communications based on
stakeholders information needs.
b) the process of communicating with different branches of the project to make sure the project gets done on
time.
c) the process of acquiring everybodys phone number on the job so they can keep in contact with the status of
the project.
d. the process of communicating with the public.
9) Assets to the organizational process that influence the control communications process include all except which?
a)
b)
c)
d)
Record retention policy
Policies, standards, and procedures that define communications
Previously acquired information
Security requirements
1. Plan Human Resource Management is the process of identifying and documenting the following except:
a. Project roles
b. Responsibilities
c. Payroll agreement
d. Required skills
2. Which is not an enterprise environmental factor that influences the Plan Human Resource Management
process?
a. Existing human resources
b. Templates for organizational charts and positions descriptions
c. Marketplace conditions
d. Personnel administrative policies
3. Which is the traditional organization chart structure that can be used to show positions and relationships in a
graphical, top-down format?
4.
5.
6.
7.
8.
9.
10.
a. Hierarchical-type charts
b. Responsibility charts
c. Role Description Charts
d. High-level charts
Which is not a given example of human resource networking activities?
a. Luncheon meetings
b. Trade conferences
c. Instagram photo uploads
d. Informal conversations
Virtual team models make it possible to do the following, except:
a. Form teams of people who work different shifts, hours, or days
b. Move forward with projects that would have been ignored due to travel expenses
c. Play a challenging game of online chess
d. Include people with mobility limitations or disabilities
Which is an output in Plan Communications Management
a. Project documents updates
b. Meetings
c. Expert judging
d. Performance reporting
Inadequate communications planning may lead to problems excluding:
a. Insufficient communication to the stakeholders
b. Communication of information to the wrong audience
c. Not enough likes on a facebook photo
d. Delay in message delivery
If a project has 10 stakeholders, how many communication channels are there?
a. 45
b. 16
c. 10
d. 2
Using the information from the previous question, which equation was used to find the answer?
a. n(n+2)/2=
b. n(n-1)/2=
c. n/2=
d. n(n+n)^3
Pull communication is used for:
a. Very large volumes of information
b. Managers only
c. Stalk holders only
d. Little detail and small volumes of information
1. The project management team should….
a. Never be aware of, or subscribe to, or ensure that all team members follow professional and ethical
behavior.
b. On occasion be aware of members professional and ethical behavior
c. Be aware of, subscribe to, and ensure that all team members follow professional and ethical behavior
d. Hire someone to monitor all team members professional and ethical behavior
2. Networking is the..
a. Formal interaction with other organizations, industries, or professional environments
b. Formal and informal interaction with others in an organization, industry, or professional environment.
c. Formal and enformal interaction with a few in other organizations, industries, or professional
environments.
d. Informal interactions with other organizations, industries, or professional environments
3. What should NOT be addressed when listing roles and responsibilities?
a. Role
b. Authority
c. Action
d. Competency
4. When project members are selected in advanced, they are considered
a. Assigned
b. Pre-assigned
c. Advanced members
d. Pre-advanced members
5. Interpersonal Skills
a. Sometimes known as “soft skills”
b. Sometimes known as “soft personality”
c. Known as having great skills
d. The internal debate between good and evil
1. Factors that DO NOT affect the choice of communication technology
a. Urgency of the need for information
b. Availability of technology
c. Location
d. Project environment
2. Sequence of steps in a basic communication model
a. Encode, Transmit Message, Decode, Acknowledge, Feedback/Response
b. Transmit Message, Encode, Decode, Acknowledge, Feedback/Response
c. Encode, Decode, Acknowledge, Transmit Message, Feedback/Response
d. Encode, Acknowledge, Decode, Transmit Message, Feedback/Response
3. Which is not an input of Manage Communications?
a. Communications Management Plan
b. Work Performance Reports
c. Enterprise Environmental Factors
d. Project Document Updates
4. Which of the following is not an output of Control Communications?
a. Project Document Updates
b. Project Management Plan Updates
c. Organizational Process Assets Updates
d. Issue Log
5. What is an Issue Log?
a. Used to document and monitor the resolution of issues
b. A piece of lumber
c. Used to record complaints anonymously
d. Used to help complainers feel better
1. What is Project human resource management?
a. Involvement of project team members in planning processes can be beneficial, both adding their
expertise, and fostering their commitment to the project.
b. Processes that organize, manage, and lead the project team.
2.
3.
4.
5.
c. The team is comprised of the people with assigned roles and responsibilities for completing the project.
d. All of the above?
What are the TOOLS and TECHNIQUES of the process-Develop Human Resource Plan?
a. Testing techniques
b. Plan
c. Organize
d. Organization charts and position descriptions, networking, organizational theory.
What is the RACI Format?
a. Run, Assume, Control, Informed
b. Responsible, Accountable, Contributing, Informed
c. Reasonable, Accounting, Contracting, Informed
d. None of the above
What are some destructive team roles?
a. Topic Jumper
b. Recognition Seeker
c. The aggressor
d. All of the above
What are some INPUTS of the process- Manage Project Team?
a. Handles project assignments alone.
b. Provides feedback
c. Project staff assignments
d. Project management plan, including the human resource plan