Career Strategies for Diverse Populations Career Counseling and Support Services The Ohio State University 1640 Neil Avenue, Second Floor Younkin Success Center 614-688-3898 ccss.osu.edu Career Counseling and Support Services Developing Career Strategies: Agenda • Identifying facts: • Addressing issues of discrimination during your job search (e.g. Glass Ceiling Issues, Overt/Covert Prejudice) • Strategies to market yourself for the job you want: • How to identify sensitive employers • Tips for your resume, cover letters, and interviewing • How to market your diversity strengths Career Counseling and Support Services Federal Glass Ceiling Commission: Facts • The U.S. workforce will become more diverse by 2016. • Up to 80% of all new entrants to the work force in the year 2016 will be ethnic diverse and women • Wage gap (e.g. African American men with a bachelor’s earned on average $15,180 less than the White non-Hispanic male population) • 95% of senior level managers are men and of that 95%, 97% are White. Of the 5% who are women managers, only 5% are minorities. • Nearly 75% of women of all racial and ethnic groups are more likely to be employed in services industry and finance, real estate, and retail trade Career Counseling and Support Services Federal Glass Ceiling Commission: Facts • Women and minorities are 2/3 of the population, 2/3 of the consumers, and 57% of the work force. • Since the passage of the American with Disabilities Act (ADA) in 1990, people with disabilities still experience unemployment at a rate far above the national average. • It is still legal in 36 states to fire an employee because he/she is gay. Over 2,333 employers in America have employment nondiscrimination policies including sexual orientation. • International students face a difficult task breaking into the job market. Of respondents to the 2014 Job Outlook survey, only 1 in 5 employees said they would hire International students in the coming year for full-time permanent position in the United States. Career Counseling and Support Services Reasons People Choose NOT to Disclose their Diverse Background During a Job Search • The fear of harassment (either physical or emotional) • Fear of the effect of disclosure may have on hiring, personnel, and advancement (glass ceiling issues) • Fear of alienation, isolation, and rejection • Fear of being perceived as different from the majority culture or being perceived as the same as every member of a minority culture • Fear of the invasion of privacy Career Counseling and Support Services Reasons People Choose to Disclose their Diverse Background During a Job Search • Individual mental health reasons ~ full integration of identify with ethnicity, sexuality, disability, international status, gender • Personal reasons (e.g. integrity, honesty, recognition and support from peers of who one is a person) • Professional, political, and societal reasons (e.g. provide role model for other diverse people, desensitize co-workers, eliminate stereotyping) • Practical reasons (e.g. benefits, professional development, career fulfillment) Career Counseling and Support Services How can I Tell if a Company is Sensitive? • Do your homework, look carefully over the company’s literature. RESEARCH THEM! • Employee photographs can give a good indication not only of a company’s diversity, but also of its promotion practices. • Employ the “six degrees of separation” strategy. See if you know someone who knows someone who works for the company in question. Get the inside scoop on company politics. • If very concerned, expand your research to include possible EEO lawsuits pending against the company. You may search legal database such as Lexis or Westlaw. Career Counseling and Support Services How can I Tell if a Company is Sensitive? • • • • • • • Non-discrimination policy (e.g. move in vs. move up) Company-wide education to raise awareness of diversity issues Professional development and training opportunities Equitable benefits programming Pay equity Employee resource groups Demonstration of public support to diversity issues in the community • Fostering of a safe work environment • Institutional rigidity that deny the fragile family and work balance Career Counseling and Support Services Learning Strategies to Market Your Best Qualities! • Effective Resume & Cover Letters • Successful Interviewing Skills • Knowledge and understanding of job search strategies • Identify Cultural Strengths as skills to offer Career Counseling and Support Services Parts of a Resume I. Job Objective – This section summarizes the type of work you want to do, and the setting or field in which you are interested. Objective To obtain a soil scientist position within a state or federal government agency. To obtain a human service position within Franklin County Children Services Career Counseling and Support Services Parts of a Resume III. Education - Samples Education The Ohio State University B.A. in English Expected G.P.A. 3.5 Columbus, OH June, 20XX Education B.S. in Sociology The Ohio State University August 20XX Columbus, Ohio Related Course Work: Sociology of family, Sociology of race, gender, and class Career Counseling and Support Services Parts of a Resume IV. Experience – For each work experience, list your position title, the name of the organization you worked for, and the dates you worked. Then follow with a description of the work you performed. Winning formula: verb + subject + outcomes • The more that a past experience is related to the work you are seeking the more space you should allot to its description. • When possible, not any achievements or key lessons learned from your experiences. • Since position titles usually do not do justice to the works performed, it is advisable to highlight the functions for which you were responsible. • Highlight what you have done in a concise, powerful, action-oriented way. Career Counseling and Support Services Parts of a Resume IV. Experience – Samples Work Experience Buckeye Management Intern – HR Department Columbus, OH Summer 20XX • Analyzed data concerning problems with performance evaluation system. • Developed feedback information on performance evaluation systems for over 400 employees. • Gained experience in various aspects of human resources management including personnel, compensation, employee evaluation Career Counseling and Support Services Parts of a Resume IV. Experience – Samples Diversity Work Experience Secretary, Asian American Service Organization The Ohio State University June 20XX – Present Columbus, OH • Raise awareness on campus about Asian Americans concerns • Facilitate informative discussions regarding Asian-American resources and organizations among current and prospective OSU students • Motivate groups of students and parents while giving them information about OSU Asian American-friendly resources and services. • Represent OSU at various Undergraduate admission, Alumni, and Presidential functions throughout the year. • Learn leadership skills such as an understanding of group dynamics, public relations, and oral speaking skills. • Record all minutes during executive and full-body membership meetings Career Counseling and Support Services Parts of a Resume VI. Additional Section Headings • • • • Civic Engagement Honors & Awards Campus Activities Awards & Campus Activities Honors & Campus Activities • Society of Mechanical Engineers, campus chapter, 20XX-Present • Active member of The Indian Students Association, OSU 20XX • Peer tutor in Calculus I and II, OSU 20XX Career Counseling and Support Services Parts of a Resume VII. References REFERENCES Available upon request Career Counseling and Support Services Writing Style – Cover Letter • It’s addressed to a specific individual. • It grabs the reader’s attention in the first paragraph • It sounds confident without being arrogant • It’s no longer than one page • It answers the question: “Why should we hire you?” • It’s action oriented • It uses the first person (“I”) sparingly Career Counseling and Support Services Practice Interviewing Skills • A resume can get you the interview, but the interview will get you the job! • At a minimum, obtain a list of most commonly asked interview questions, practice answering these questions, and research the company you are applying for. • Learn about interviewing techniques. • Remember, it is ILLEGAL for employers to ask you about your background during the interview. • If such a question does come up, re-phrase it back by asking “What is the relationship between by _____ and the job requirements?” Career Counseling and Support Services Practice Interviewing Skills Assess during the interview your possible future work environment, you may want to ask: • Why do you like working here? • How important a role does teamwork play in your company? • What opportunities for advancement exist in your company? • What makes people want to stay here? • How open are managers/supervisors to different viewpoints? It is acceptable to ask: • How many minorities/internationals/women are in positions of authority? • Does your company offer a mentoring program? Career Counseling and Support Services Job Search Strategies: Tips • Research Employers: Annual reports, Directories (Dun’s Employment Directory, Hoover Handbook of American Companies), National Trade & Professional Associations, Newspapers, Fellow Professional (word of mouth), Local Chamber of Commerce • Pursue Advertised Vacancies: Online job banks like JobTrak and America’’s Job Bank, Career Services offices, On-Campus Interviews, Newsletters and Journals from Trade or Professional Organizations Personnel Department postings or hotlines, Newspaper classified ads • Develop your Network: Family members, Friends, Neighbors, Previous employers, Professors, Area Chamber of Commerce, Alumni, Other Students, EVERYONE! • Contact Employers Directly: Send a letter of application and your resume to the HR department or to specific managers. The success of this method is greatly increased when letters are followed up by phone calls. Career Counseling and Support Services Questions?