MINISTRY OF EDUCATION AND SCIENCE OF THE REPUBLIC OF KAZAKHSTAN
NEI “ALMATY MANAGEMENT UNIVERSIY”
DEPARTMENT “FOREIGN LANGUAGES”
Approved
at the meeting of the Educational and
Methodic Council Chairman
_____________N. Duisengulova
«____»_______________2014
Academic program: Bachelor
Specialty: 5B090900 “Logistics”
Form of study: daytime
SYLLABUS
on the course “Professionally Oriented Foreign language”
Year: 3
Semester: 5
Number of credits: 2
Lecturer: senior teacher Y. Mikhalchenko
Phone: 293-75-93, room 202
Almaty, 2014
Ф-ПР-02.32-05-2014-03 Syllabus
Introduction
Today the English language is the international communication and is widely used in
various spheres of human activities. The English language has become the language of
international negotiations, conferences, trainings and seminars, and the language of science and
high technology as well. The international importance of the English language is acknowledged
by all progressive mankind. Due to the recent political and economical changes all over the world
there is great demand for specialists with perfect knowledge of Business English. Nowadays
companies need specialists who will be able to present their goods and services in fluent English
and to participate in international conferences, meetings, trainings and seminars.
Great role in preparing these professionals belong to higher education economic
institutions, and it imposes qualitatively new goals on preparing top managers in economics,
logistics and management. The higher education economic institutions must meet the
international standards in language learning process where communicative approach prevails to a
great extent.
The aim of the course is forming communicative and professional competences of students
on the Intermediate level which will enable the proficient command of the language with its
further use in professional environment.
This working curriculum has been worked out on the basis the course books English for
Logistics by Marion Grussendorf, Oxford Business English.
Pre-requisites:
Business English (Pre-intermediate, Intermediate)
Post-requisites:
Professional English in the field of Logistics (Intermediate and above)
Students must master the following competencies according to the competence model of the
bachelor:
 a range of subjects associated with the logistics industry;
 target vocabulary, commonly used expressions specific to warehousing and
administration;
 to improve fluency through communicating in a variety of situations with colleagues,
clients, and business partners.
In the process of learning at Upper –Intermediate level students must/are supposed to be
able to do in:
Reading: to read authentic articles on a variety of topics from newspaper and books on business;
to learn essential business vocabulary; to be able to discuss the ideas and issues in the articles.
Listening: to understand authentic extended speech and interviews with business people in
standard dialect; to practise listening skills such as such as listening for information and note
taking.
Speaking: to present clear, detailed descriptions on a wide range of subjects related to business
issues; to explain a viewpoint on a relevant issue giving the advantages and disadvantages of
various options; to practise business communication skills such as taking part in the meetings,
negotiating, telephoning and using English in social situations;
Writing: to write detailed report, essay on a wide range of subjects related to business issues
passing on information or giving reasons in support of for against a particular point of view; to
write business letters or e-mails highlighting the personal significance of events and experiences.
Ф-ПР-02.32-05-2014-03 Syllabus
№
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
CALENDAR AND THE THEMATIC PLAN
Semester 5
Theme
Distribution of classes by weeks
Practical
IWS
IWST
classes
2
3
4
5
Unit 1
3
2
1
Introduction to logistics
Unit 2
3
2
1
Logistic services
3
2
1
Unit 3
3
2
1
Inventory management and
3
2
1
procurement
Unit 4
3
2
1
Modes of transport
3
2
1
Midterm control 1
Unit 5
3
2
1
Planning and arranging transport
3
2
1
Unit 6
3
2
1
Shipping goods
3
2
1
Unit 7
3
2
1
Warehousing and storage
3
2
1
Unit 8
3
2
1
Documentation and finance
3
2
1
Midterm control 2
90
45
30
15
Content of practical classes, form of control and grading
Theme
№
1
1
2
3
4
Questions for practical classes
Literature
2
3
Unit 1 Introduction to logistics
Setting the scene
Jobs in Logistics
Regular activities
Unit 2
Logistic services
Logistics acronyms
Product ranges 3Pl providers
Value-added services
Unit 3
Inventory management and procurement
Inventory management Continuous
replenishment
Job advertisements
Unit 4
Modes of transport
Transport and handling equipment
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp. 5-11;
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp.1219;
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp. 2027;
English for Logistics by
Marion Grussendorf,
Oxford Business
Ф-ПР-02.32-05-2014-03 Syllabus
Form of
control
4
Max.
score
5
Oral &
Written
100
Oral &
Written
100
Oral &
Written
100
Oral &
Written
100
Container types
Types of goods
English, 2013, pp. 2836;
Midterm control 1
5
6
7
8
100
Unit 5
Planning and arranging transport
Transport options
Measurements
Quotations
Unit 6
Shipping goods
Markings
Loading
Advice of shipment
Shipping instructions
Unit 7
Warehousing and storage
Handling equipment
Warehouse areas
Warehousing today
Unit 8
Documentation and finance
Documents in foreign trade
Import Instructions
Payment methods
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp. 3744;
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp. 4552;
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp.5359;
English for Logistics by
Marion Grussendorf,
Oxford Business
English, 2013, pp. 6068;
Oral &
Written
100
Oral &
Written
100
Oral &
Written
100
Oral &
Written
100
Midterm control 2
100
Content of topics for speaking
Topics
Week 1
Introduction to logistics
Week 2
Jobs in logistics
Week 3
Application for a vacant position
Week 4
Logistic services
Week 5
Transport modes
Ф-ПР-02.32-05-2014-03 Syllabus
Tasks on speaking
Prepare presentation and deliver it:
 Setting the scene
 Talking about logistics in general
Prepare presentation and deliver it:
 Describing different jobs in logistics
 Talking about job responsibilities
Prepare dialogue and act it out:
 Interviewing candidate for a vacant position in a
logistics company
 Introducing yourself
 Talking about regular activities
Prepare presentation and deliver it:
 Selling services of your company
 Explaining online service
Prepare presentation and deliver it:
 Describing features of transport modes
 Making comparisons
Prepare dialogue and act it out:
 Making enquiries and requests
 Offering alternatives
Week 6
Advising the customer
Prepare dialogue and act it out:
 Talking about numbers, size, weight and
dimensions of the container
Prepare dialogue and act it out:
 Talking about shipping problems
 Solving problems
 Apologizing
Week 7
Dealing with consignment details
Week 8
Shipping problems
Week 9
Dealing with pictorial markings of
the goods
Week 10
Processes in logistics
Week 11
Payment methods
Week 12
Handling with payments
Week 13
Telephone conversation on urgent
delivery
Week 14
Organization of warehouse
Week 15
Trade documents
Prepare presentation and deliver it:
 Explaining how to do something
Prepare presentation and deliver it:
 Describing the steps of a process
 Talking about improvements
Prepare presentation and deliver it:
 Describing payment methods in your company
Prepare dialogue and act it out:
 Requesting and arranging payment
 Acknowledging payment
Prepare dialogue and act it out:
 Giving and asking for opinions
 Making suggestions
Prepare presentation and deliver it:
 Talking about how your company's warehouse is
organized
Prepare dialogue and act it out:
 Dealing with errors and mistakes in trade
documents, statements and invoices
IWST SCHEDULE
№
Theme
Assignments for
independent work
(IWS)
1
2
3
1
Unit 1
Introduction to
logistics
A mini-speech on the
article from the
Internet on the topic
“What is Logistics?”
Write out unknown
words with
definitions, antonyms
or synonyms.
Ф-ПР-02.32-05-2014-03 Syllabus
Literature
Form of
control
4
5
6
7
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Oral
1
100
Deadline
(Week)
Max.
score
2
3
4
Unit 2
Logistics
services
Unit 3
Inventory
management
and
procurement
Unit 4
Modes of
transport
Deliver presentation
“Logistics companies
in Kazakhstan”
A mini-speech on the
article from the
Internet on the topic
“A famous logistics
company”. Write out
unknown words with
definitions, antonyms
or synonyms.
Deliver a project
“Multiple modes of
transport in
Kazakhstan”;
Quiz (unit 1-4)
5
Unit 5
Planning and
arranging
transport
A mini-speech on the
article from the
Internet on the topic
“Planning and
arranging transport”.
Write out unknown
words with
definitions, antonyms
or synonyms.
Ф-ПР-02.32-05-2014-03 Syllabus
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Oral &
Written
2-3
100
Oral &
Written
4-5
100
Oral &
Written
6-7
100
Oral &
Written
8-9
100
6
Unit 6
Shipping goods
A mini-speech on the
article from the
Internet on the topic
“Shipping goods”.
Write out unknown
words with
definitions, antonyms
or synonyms.
Learn pictorial
markings
7
8
Unit 7
Warehousing
and storage
Unit 8
Documentation
and finance
Group discussion on
“Modern Logistics”;
Deliver presentation
“Warehousing and
storage in
Kazakhstan”
Quiz (unit 5-8)
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Business Vocabulary
in Use, Cambridge
Univer. Press, 2006;
Business Grammar
Builder by P.
Emmerson,
Macmillan, 2006;
Macmillan English
Dictionary for
AdvLearners
Oral &
Written
10-11
100
Oral &
Written
12-13
100
Oral &
Written
14-15
100
List of main and additional literature:
Main literature
1. English for Logistics by Marion Grussendorf, Oxford Business English, 2013.
Additional literature
1. Flash on English for Transport & Logistics by Ernesto D’Acunto, ESP series;
2. Business Vocabulary in Use, Bill Mascull, Cambridge University Press 2002;
3. Business Grammar Builder by Paul Emmerson, Macmillan, 2006;
4. Macmillan English Dictionary for Advanced Learners, Macmillan Publishers Limited
2005;
5. Test your Business Vocabulary in Use (Intermediate), Bill Mascull, Cambridge University
Press 2002;
Course policy
“Professionally Oriented Foreign Language” learning implies compulsory attendance of
classes and independent work of students as well.
The independent work involves Internet research for further in-class presentations,
preparation of discussions on relevant topics, written assignments pursuant to the syllabus,
conducting analysis (SWOT, etc), and working with cases and so on. Completed assignments are
checked in the course of IWST classes.
Ф-ПР-02.32-05-2014-03 Syllabus
Any kind of plagiarism is not acceptable, and a student, whose guilt is proved, will be
punished under the internal regulations of ALMU, and a student’s assignments will be nullified;
In case of student’s absence for valid excuses (verified by the dean of), s/he is responsible
for consolidation of material covered and submitting written tasks later;
1st and 2nd midterms are conducted in the oral and written forms (test) in accordance with
topics covered and within the range of 100 points maximum;
The examination is held in the form of a written test.
Terms of the course:
 Compulsory attendance;
 Active participation in the practical classes;
 Appropriate preparation and good performance;
 Meeting deadlines for assignments;
 Being tolerate, open and friendly;
 Constructive feedback during classes;
 Being punctual, disciplined and committed.
Inadmissible:
 Skiving off classes;
 Being late for classes for more than 15 minutes (later comer’s score will be deprived at the
discretion of the instructor).
 Using mobile phones during the class for non-study purposes;
 Delayed assignments from a student are not accepted and, consequently, are not assessed
by the instructor;
 Cheating (also taking photos of tests) during the exams (including midterm tests). In case
of cheating a student will be eliminated from the classroom and get 0 points.
If a student violates the discipline of the class s/he will be eliminated from the classroom
immediately and get 0 points.
If a student misses an exam for valid excuse, s/he can take an exam later under the
permission of the dean and at the time appointed by the teacher.
The academic behaviour of students is based on the Ethic Code of Student, and internal
regulations of ALMU.
Ф-ПР-02.32-05-2014-03 Syllabus