Soft Skills
1 .What is communication?Explain the principles of communication.
2. Define Communication. Explain Process of Communication
with the help of block diagram.
3.Describe Layout of a Business Letter with suitable example.
4.What are the essential factors of an effective Telephonic
Communication ?
5.Explain in brief the difference between a Letter and a Memo ?
6.Explain importance of Oral Communical in Project Viva.
7.Explain different methods of Presentation with their significance.
8.what is etiquette? Why is etiquette important?
9.What are the essential features of Effective Business Presentation ?
10.Explain various Modes of Business Presentation.
11.Explain the Barriers of Communication.
12.What is Interview ? Explain types of Interview and preparation
for a successful Interview.
13.What is Listening ? Discuss difference between Good Listner and
Bad Listner.
14.What is the importance of Business Communication in today
changing Business Scenario ?
15.What are the different Electronic Devices used in Business ?
16.What are the different types of Interviews conducted in selection of
right candidate in Software Industry ? [
17.Explain importance of Oral Communication
18.What is the difference between hearing and listening process ? Write down the
steps for listening process with few tips for effective listening.
19.Distinguish between formal and Informal communication. How and why do they
occur ?
20.What is Body Language ? Describe giving suitable examples.
21.Distinguish between written and oral communication.
23.“Group discussion is a technique of involving and evolving.” Discuss.
24.What is the importance of listening and what are the barriers to effective
listening ?
25.Reports are one of the important tools of Management. What are the
different types of Reports in an Industrial Organisation ?
26.Discuss the nature of Body Language in Interpersonal Communications.
27.What do you mean by Upward and Downward Communication ? What
are the methods used to encourage such Communications ?
28.Draft a Resume in response to the following job requirement of
company Technova Inc, P. 482, Inova House, D.P. Road.,
Baner, Pune.
Java Programmer Java/J2EE/Spring/Velocity/XML XLT, AJAX
Experience : No Bar
Qualification : Any Graduate + MCM from a recognised University.
You are Mr. S. S. Patil.
29.As an HR Head, you are planning to finalise Training Calendar
for the year 2010-11. As such you want to ascertain from various
departmental heads the training requirements of their staff. Draft
a suitable Memo.
30. Write an Application Letter along with C.V. in response to an
advertisement that has appeared in The Economic Times of the 15th
April, 2010. Details are as under :
Name of the Applicant : Ashutosh Jadhav
Company : Zensar Technologies Ltd.
Zensar Knowledge Park, Plot 4, MIDC,
Kharadi, Off Nagar Road,
Pune - 411 014
Post : Software Engineer
Job Location : Pune
Educational Qualifications : MCM / MCA / BE / B Tech /
MS in Computer Science
Domain : Investment Banking,
Telecommunication, Retail
31. The students of your MCM class have visited WIPRO at Rajeev Gandhi
InfoTech Park, Hinjewadi as a part of field study. Prepare a report
of your observations and findings to the Director, Knowledge
Institute of Management, Pune.
Write short notes :
1. Body Language
2. Goal Setting
3. Minutes of Meeting
4. E-mail Etiquettes
5. Business Memo
6. Communication Situation
7. Video Conferencing
8. Signs and Symbols
9. Tips for Effective Listening
10. Do’s and Dont’s of Group Discussion
11. Smile
12. Telephone Manners
13. Internet and Intranet Links
14. Time Management.
15. Written communication – Advertisement.
16. Public speaking.
17. Rapid Reading skills.
18. Silence as a mode of communication.
19. Electronic media of communication.
20. Telephone etiquettes
21. Engineering ethics