Great By Choice Chapter 4: Fire Bullets, Then Cannonballs QUINTEN KRZYSKO GARRETT MIZE JONATHAN SCHNEIDER ALLISON SCOTT ALEX STEAKLEY “Fire Bullet, Then Cannonballs” Approach Explains the success of 10X companies than big-leap innovations and predictive genius Pacific Southwest Airlines (innovator) Southwest Airlines (10X company) “Anticipated that innovations might be a primary distinguishing factor for 10X success in unstable environments characterized by rapid change.” The Big Surprise 66 wide-ranging markets, from chewing gum to the Internet Only 9% of pioneers end up as the final winners in the market 64% of Pioneers failed outright Pioneering Innovation: Good for society Statistically lethal for the individual pioneer Pioneer? Saftey Razor Star Gillette Instant Camera Dubroni Polaroid Personal Computer Spreasheet VisiCorp Microsoft 10X were innovative enough to be successful but generally not the most innovative Industry Primary Innovation Dimension Innovation Threshold Threshold Innovation Semiconductors New devices, products, High &technologies Biotechnology New drugs High development, scientific discoveries, breakthroughs Computer/ Software New Products, enhancements, & technologies High Medical Devices New medical devices, application breakthroughs Medium Airlines New service features, new business models and practices Low Insurance New insurance products, new services features Low Creativity and Discipline Advanced Memory System created the 1000-bit- memory-chip barrier a few months before Intel By 1973 had taken over the market place The motto “Intel Delivers” is what set them apart from their competitors With their ability to deliver on their innovations is why they are a 10x company Creativity and Discipline Innovation without discipline leads to disaster. “This business lives on the brink of Disaster” Gordon Moore After 1103’s success Intel rearticulated its core values placing discipline #1 However you must have both discipline and creativity to truly be great Obsessive focus on innovation by itself does not make for great success might even lead to demise Bullets, Then Cannonballs William K. Bowes and a group of scientist started a biotechnology company with no direction (Amgen) This team fired many bullets on many different experiments from Hepatitis- B vaccine to Bioengineered indigo to dye jeans After these many bullets finally fired a cannon ball with EPO the first super blockbuster bioengineered product in history. What Makes a Bullet? Low Cost- Size of bullet grows as the enterprise grows Low Risk- minimal consequences if the bullet goes awry or hits nothing Low Distraction- for the company as a whole but very distraction for a few employees Uncalibrated Cannonballs Embracing the “fire bullets, then cannonballs” principle requires Fire bullets Assess: Did your bullets hit anything? Consider: Successful bullets to cannonballs? Don’t fire uncalibrated cannonballs Terminate bullets that show no evidence of eventual success 10xers (69% calibration rate) fired cannonballs Had an intended target Comparison companies (22% calibration rate) Fired uncalibrated cannonballs Cannonballs flying all over the place Calibrated cannonballs have an 83% success rate over the 23% success rate of uncalibrated cannonballs PSA Cannonball: “Fly-Drive-Sleep” Fail Generated losses every year Then fired another to by big jets Bought big jets and then plane fuel went up Fail again Economy fell into recession Calibrated Cannonballs Higher rate of success Uncalibrated Cannonballs Can be successful, but that can be more dangerous Ex: Tell your friend to go gamble and they win 10Xers learn from their Follies When 10Xers fire un-calibrated cannonballs, they quickly learn from mistakes Progressive: limit any new business to 5% of total corporate revenue until fine-tuned for sustained profitability Broke this rule in mid 80s when they moved into selling insurance to trucking companies and transit bus systems 10Xers learn from their Follies They took a huge loss on the venture, but learned from their mistake Later moved into standard insurance, first by firing bullets then firing a cannonball Then wanted to move into homeowner’s insurance, but found bullets hit nothing Empirical Validation not Predictive Genius Be creative but validate your ideas with empirical experience, figure out what works 1987 Bill Gates had to choose between DOS/Windows or OS/2 Gates worked on OS/2 but kept firing bullets on DOS/Windows development Gates was smart enough to know he could not predict the future DOS/Windows controlled the market by 1989 Discipline Increased discipline resulted in improved liability ratios All the major improvements came before any major break through product Must be efficient within to afford creativity and innovation Apple’s Bullets Fired Initial product success came with a revamp of Apple’s first success; Macintosh Computer Made the most of what Apple already had I Pod MP3 players already existed, but not with large data storage capabilities All the parts necessary existed, just needed to be pieced together Small leap forward; Extension of MP3 player Apple’s Bullets Fired iTunes People would rather buy music at ease and a reasonable price than steal (i.e. Napster, Limewire) iTunes created easy access to a music store with cheap prices for the music Apple’s Cannonball Once iPods, and iTunes had proven to be successful, owner’s of PCs wanted in Apple infiltrated 20 times the market they were previously selling to by making iPod and iTunes software compatible with PC computers Took over the music market Chapter 4 Key Points A"fire bullets, then cannonballs" approach better explains the success of 10X companies as opposed to big-leap innovations and predictive genius A bullet is a low-cost, low-risk, and low-distraction test or experiment 10X cases fired a significant number of bullets that never hit anything Chapter 4 Key Points Two types of cannonballs, calibrated and uncalibrated Calibrated cannonballs have confirmation based on actual experience uncalibrated cannonballs place big bets without empirical validation Unexpected Findings In some matched pairs, the 10X cases proved to be less innovative than their comparison cases 10Xers have no better ability to predict changes and events than the comparisons The combination of creativity and discipline, translates to the ability to scale innovation with great consistency