Governance SPS_Charlotte

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Office365: Is Governance Affected and Where Do We Start?

Stacy L. Deere-Strole

Focal Point Solutions, LLC

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Who is Stacy L. Deere-Strole

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Links for the Soul

 Give a Little, Get a Lot: Use Plan B

 http://www.infogovcon.com/connect/blog/entry/give-a-little-get-a-lot-use-plan-b

 Personal Blog

 http://spmindmelt.focalpointsolutions.co

 Information Governance Blog

 http://www.infogovcon.com/connect/blog

 Christian Buckley

 http://www.buckleyplanet.com/

 Governance Template

 http://spmindmelt.focalpointsolutions.co/?p=133

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Agenda

 What is Governance and Where Does it Start?

 O365 Differences & Impacts

 Areas of Governance

 Governance Team

 OneDrive & Yammer

 Don’t Forget The Devs

 Best Practices

 Governance Tools

 Thank You!

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The Is and the Is Not…

The IS…

 Set of policies, roles, responsibilities, and processes that control how an organization works together to achieve their goals.

 An active people and business oriented process

 An interactive model to solve problems

 A tool that ensures business value and continuous improvement!!!

The Is Not…

 Large binders of complicated policies, procedures, and standards

 Technology specific

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Where Does it Start?

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 All starts with YOU!

 Plus a little thing I like to call the answer to all governance roadblocks or better known as the FREE governance template.

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SharePoint Areas of Governance

 Blogging

 Community Management

 Customizations

 Delivering Content

 Content Management

 Archiving

 Site Creations

 Templates

 Quotas

 Wiki

 MySites

 Site Audits

 Naming Conventions

 Permissions

 Taxonomy & Suggestions

 Compliance

 Reporting

 Site vs. Sub-site

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Things that make you go hmmm…

 Is Governance Technology Specific?

 Can Technology Choices Drive Governance?

 True or False: If you aren’t focusing on or addressing problems within the business, you will end up in the weeds.

 Do you think SharePoint, Yammer & OneDrive really need governance?

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Key Governance Points

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 Center of Excellence (Non-IT Individuals)

 Executive Involvement

 Ongoing End User Interaction

 Reporting & Auditing

 Agile Development

 Revisit

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Impacts of Office 365

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 In some ways, it simplifies Governance

 SharePoint and Exchange are primarily affected

 Biggest impact of 365 has is on sizing limits

 Data sprawl must be watched more carefully in Office365 to avoid hitting capacity limits!

Feature

Storage (pooled)

Specifications

10 GB per user

500 MB per enterprise user

5 TB per Company

Site collection storage quotas

100 GB

My Site storage allocation 500 MB

Site collections per tenant 300

Mailbox Size 25 gig

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Governance Team

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Team Roles

Strategy Team

 Consists of business owners who provide insight and direction to drive strategic initiatives.

 NO CHANGE!

Tactical Team

 Consists of 3 sub-teams that support the directives of the Strategy team.

 Operations

 Support

 Developers

 Want to take a Guess?

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Tactical Team Responsibilities

Operations Team

• Help Enforce Governance Plan

• Manage Routine Maintenance

Tasks:

• Nightly Backups

• Usage Monitoring & Analysis

• Scheduled Task Validation

• Security Release & System Upgrades

Support Team

• Create Support System with

SLA’s

• Respond to questions, bugs and other issue resolution

• Provide typical SharePoint

Admin roles such as:

• Site Provisioning

• Security Permissions for users and groups

Development Team

• New features and program management while adhering to standards.

• Develop customized & personalized solutions for departments & division sites

Whose job will be changing the most?

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Tactical Team Responsibilities

Operations Team

• Help Enforce Governance Plan

• Manage Routine Maintenance

Tasks:

• Nightly Backups*

• Usage Monitoring & Analysis

• Scheduled Task Validation

• Security Release & System

Upgrades*

• Oracle & DBA Role will be eliminated…*

• Active Directory Role could change

(Ping Identity, FBA, etc.)*

• No Equipment to Support*

Support Team

• Create Support System with SLA’s*

• Respond to questions, bugs and other issue resolution

• Provide typical SharePoint

Admin roles such as:

• Site Provisioning

• Security Permissions for users and groups

Development Team

• New features and program management while adhering to standards.

• Develop customized & personalized solutions for departments & division sites.

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What about OneDrive?

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 Sync & Share documents

 Collaborate on document security with individuals inside and outside the company

 Access content and information anywhere and from almost any device

 Control content life cycle and versioning

 Manage access permissions

 Access with native mobile client apps for windows 8 and IOS.

 3rd party company (concept searching) to manage – could solve compliance and governance issues with OneDrive

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However!!!

If you don’t have a tool to utilize or a GOVERNANCE document to assist in managing OneDrive the next horror movie could be in the making!

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Yammer: Keeping it Good

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What it Does Well

 Provides enterprises to become more social very rapidly

 Enables easy access to groups and feeds

 Provides easy access across different devices and browsers

 Offers easy-to-use administration tools

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Yammer: Governance to the Rescue

 Establish Policies and Procedures

 Prior to releasing

 Full disclosure on how it works

 What happens when you leave the company?

 Engage an Influencer

 Build relationships

 Design External usage policy

 Reference your NDA

 Require Users to Sign

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Don’t Forget The Developers

 Code Review

 Source Control

 Approved Developer Tools

 Deployment Process

 Load Balancing

 Validation

 Sensitive Data

 Security Review

 SharePoint Apps

 Documentation

 3rd Party Tools

 Development Environments

 Handling Exceptions

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Best Practices

 Determine the companies initial principles and goals

 Update Yearly

 Classify Your Business Information

 Ongoing

 Develop an Education Strategy & Update Accordingly

 Develop a Company Roadmap

 Develop a Company Taxonomy

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Supporting Governance

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 Wiki… AKA… Knowledge Base… aka “the kb”!!

 Searchable

 Automate

 Linkable

 Auditing

 Quarterly, monthly, etc.

 Split responsibility so it is not overwhelming for 1 or 2 Individuals

 Use 3rd party tool

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Governance Tools

 Governance toolkit for Office 365

 Exchange

 Sharepoint

 Office 365 Settings

 Lync

 21 Apps

 Governance as a Service

 Rebooted SharePoint & Office 365 Governance

 AvePoint Governance

 Metalogix

 Many Many More that are here at InfoGov!!

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Last but not least!!

 Load balancing

 Validation

 Sensitive data

 How to handle exceptions

 Security review

 SharePoint apps

 DOCUMENTATION

DESIGN STANDARDS

DEVELOPMENT STANDARDS

QUALITY ASSURANCE

DEPLOYMENT STANDARDS

PROJECT MANAGEMENT

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Session 2:15 – 3:15 (Room 4)

User Profiles: I Didn’t Know I Could Do That!

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Join us for SharePint

Kristopher’s

Right after the event ends

First drink is on us

Bring in your ticket for validation

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SharePint Directions

250 North Trade Street

Matthews, NC 28105

1

st

drink on us, bring your ticket

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@sldeere www.linkedin.com/in/stacydeere https://www.facebook.com/focalpointsolutions.co

sdeere@focalpointsolutions.co

BLOG: http://spmindmelt.focalpointsolutions.co

COMPANY

: http://focalpointsolutions.co

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