Ad Hoc Network Backup “Cost Effective Backup Software for Private Networks” Presented by the Blue Team Feasibility Presentation 1 March 2012 1 Outline • • • • • • About the Team Problem Definition Customer Base Solution Risks Pricing 1 March 2012 2 Team Organization 1 March 2012 3 Data Maintenance • Data loss has catastrophic consequences and a backup solution that takes advantage of network resources is needed. 1 March 2012 4 Causes of Data Loss 1 March 2012 From Data Loss and Hard Drive Failure: Understanding the Causes and Costs3 5 Impact of Data Recovery • If no backups were used and the hard drive is intact, data can sometimes be recovered • The cost of data recovery can vary widely and depends on – – – – Severity of damage Urgency Parts required Size and type of storage media • Recovery following a data loss episode is expensive • If the data cannot be recovered, it is permanently lost and the costs can be significantly higher From Data Loss and Hard Drive Failure: Understanding the Causes and Costs3 1 March 2012 6 Frequency of Data Loss • 70% of small firms that experience major data loss go out of business within a year.2 • A 2009 survey by Kroll Ontrack polled IT managers from 945 companies.1 – 49% of all IT managers reported a data loss situation in the two years prior. – 36% felt that data loss could have a significant impact on their business. – “An alarming 49 per cent of small companies stated that they fail to back up their data on a daily basis.” • So why are current solutions not being utilized? From Tech Managers Often Underestimate Impact of Data Loss1 Impact on U.S. Small Business of Natural & Man-Made Disasters2 1 March 2012 7 Current Solutions • Dedicated hardware – Expensive • Additional local storage – Optical media • Fragile • High maintenance – External disks • Expensive – Flash storage • Expensive • Easy to misplace • Cloud backups – Monthly fee and bandwidth usage 1 March 2012 8 Consumers • Small Businesses – Possibly no dedicated IT staff – Enough computers to require a focused backup solution • Consumer Home Networks – PC enthusiasts – Home offices 1 March 2012 9 The Need for Ad Hoc Backups • Even small businesses can lose thousands of dollars due to data loss • Non tech-savvy users and small businesses with no dedicated IT staff need a simple to use solution 1 March 2012 10 Small Businesses • • • • • Typically one to two dozen computers7 Lack dedicated IT support7 Much smaller budgets than Enterprise Need for security and encryption Over 50% wary of online solutions8 From Designing and Building the Best Small Office Network From the Ground Up 7 The Universe of Corporate PC Backup Options8 1 March 2012 11 Consumer Home Networks • 94% of computer users risk losing their data5 • Users have priceless files (pictures, video) • Not always technically savvy From 4th Annual Backblaze Data Backup Study Finds 94% of People Risk Data Loss 5 1 March 2012 12 Computers Per Home Network 1 March 2012 From The Complex & Surprising Anatomy of a Home Network6 13 Problem Detection 1 March 2012 14 Solution Objective Ad Hoc Network Backups aims to provide inexpensive, secure and reliable backups to home, small and medium-sized LANs 1 March 2012 15 Solution Characteristics To meet this objective, our solution must • Be inexpensive • Use only existing hardware • Be easy for untrained staff to use • Give peace-of-mind to owners, operators, and users • Not be susceptible to a single point of failure • Optionally make use of centralized management • Not need WAN access • Have no recurring fees 1 March 2012 16 How it Works • Periodic backups from one PC are made on other PCs. Backups are not always stored on the same nodes. • In the event of data loss on a PC, data can be recovered from other PCs to the affected PC. • If a PC is completely unusable, data can still be restored to local storage on any other node, even nodes without the particular data needed. 1 March 2012 17 Benefits & Caveats to the Consumer • Benefits – Easy to learn interface – Low cost – No need for additional hardware • Caveats – May be easy, but yet another interface to learn – Installation management may be cumbersome for larger networks – Highly dynamic nodes (laptops, etc) may pose problems 1 March 2012 18 Problem Solved with Ad Hoc 1 March 2012 19 Major Functional Component Diagram • This is an entirely software solution, so the MFCD only includes major components of the software. • Each of the 11 lowest blocks is an independent module. 1 March 2012 20 Risk Matrix C1 – Software Price C2 – Customer Knowledge C3 – User Preferences T1 – Data Security T2 – Software Compatibility T3 – Data Corruption T4 – Network Failure F1 – Development Costs F2 – Customer Support S1 – Production Schedule 1 March 2012 21 Technical Risks P1, I5 • T1- Data must be secure from intruders / prying eyes Mitigation- Use current, standards-compliant, symmetric-key encryption P2, I4 • T2- Software incompatibility with customer systems P1, I5 Mitigation- Ensure product meets platform and architecture standards • T3- Data corruption during or after the backup process Mitigation- Use reliable transmission strategies, enforce automated and manual backup validations P3, I3 • T4- Customer network failure Mitigation- This is primarily out of our hands. We could potentially offer online backups as an additional feature 1 March 2012 22 Customer Risks P1, I4 • C1- Customers might not be able to afford our product Mitigation- Part of our selling point is that we are cheaper than our competition P2, I3 • C2- Customers might not be knowledgeable enough to fully utilize our product Mitigation- Offer support, training, and documentation on the use of our product P3, I3 • C3- Even if managers purchase our software, their employees might refuse to use it Mitigation- Advertise the advantages of our product, make it easy to use 1 March 2012 23 Financial and Scheduling Risks P4, I1 • F1- Development costs might go over-budget Mitigation- Plan for this to happen P1, I3 • F2- We might have to pay for customer support Mitigation- It does not have to be 24/7 support, use a “geek-hotline” P2, I4 • S1- We might not finish production on-schedule Mitigation- Use AGILE to put out basic working software to ensure we have a product to sell 1 March 2012 24 Consumer Spending Constraints • Economy is still struggling9, but improving • Home users and small businesses are on tight budgets • Need to price competitively Unemployment % rate over the last ten years (source: USDL) 1 March 2012 From Labor Force Statistics from the Current Population Survey9 25 Local Versus Remote Network • Connecting to remote nodes can be expensive • The speed of the connection over local links is typically faster 1 March 2012 26 Storage Media • New storage media should not have to be purchased • Use all available storage media to ensure that even if a component drive fails, the integrity of the backup is maintained 1 March 2012 27 Competitors Prices • Top competitors and their prices – NovaBACKUP costs $44.95 – DT Utilities PC Backup costs $49.99 – Genie Backup Manager costs $49.95 – Acronis True Image costs $49.99 1 March 2012 28 Pricing Factors • Ad Hoc can be developed: – With little hardware – In a small facility – With minimal staff • Ad Hoc has an advantage in all three areas and can be cheaper than the competition 1 March 2012 29 Ad Hoc Pricing • Single license pricing would accommodate a household network – $35 to $40 • Volume license would accommodate small business networks – Price to be determined • Return on Investment: Ad Hoc Network Backup pays for itself many times over for even one data recovery 1 March 2012 30 Can it be done? • No “new” technologies are being implemented. • We have the resources to develop and test. • Our modular design allows modular development. Yes, it can be done. 1 March 2012 31 Should it be done? • Statistics show there is a need for a small business backup solution. • The current risks are not debilitating. • Little capital is needed to begin development. Yes, it should be done. 1 March 2012 32 References 1. Ko, Carol. Tech Managers Often Underestimate Impact of Data Loss. June 21, 2009. (http://www.pcworld.com/businesscenter/article/167077/tech_managers_often_underestim ate_impact_of_data_loss.html). February 26, 2012. 2. HP and Score: Counselors to America’s Small Business. Impact on U.S. Small Business of Natural & Man-Made Disasters. 2007. (http://www.edwardsinformation.com/content/ImpactofDisaster.pdf). February 26, 2012. 3. Smith, David M. and Williams, Michael L. Data Loss and Hard Drive Failure: Understanding the Causes and Costs. 2010. (http://www.deepspar.com/wp-data-loss.html). February 26, 2012. 4. Pinheiro, Eduardo, Weber, Wolf-Dietrich, and Barroso, Luiz Andre. Failure Trends in a Large Disk Drive Population. February 2007. (http://static.googleusercontent.com/external_content/untrusted_dlcp/research.google.com /en/us/archive/disk_failures.pdf). February 26, 2012. 5. PRWEB. 4th Annual Backblaze Data Backup Study Finds 94% of People Risk Data Loss. July 12, 2011. (http://www.prweb.com/releases/prweb2011/7/prweb8638582.htm). February 26, 2012. 1 March 2012 33 References 6. Rusen, Ciprian Adrian. The Complex & Surprising Anatomy of a Home Network. April 4, 2011. (http://www.7tutorials.com/complex-often-surprising-anatomy-home-network). February 26, 2012. 7. Breeding, Marshall. Designing and Building the Best Small Office Network From the Ground Up. (http://www.networkcomputing.com/netdesign/soho1.html). February 26, 2012. 8. Dines, Rachel; Kane, Christian. Update Q4 2010: The Universe of Corporate PC Backup Options. November 18, 2010. 9. US Department of Labor (USDL). Labor Force Statistics from the Current Population Survey. February 26, 2012. 1 March 2012 34 Questions? Thank You for your Attention and Time 1 March 2012 35