Supplier Forum January 14, 2016 Hosted by: Supply Chain Management and Clinical Engineering Supply Chain Management • Jim O’Connor – VP Supply Chain Management • Valencia Stoudamire – Director Strategic Sourcing – Non Clinical • Glenn Croxton- Director Procurement and Vendor Compliance SCM Organization Chart Supply Chain Policy & Procedures • Signature Authority Policy for Contracts and Requisitions • Transparent Sourcing Policy Signature Authority Policy Contracts & Requisitions This policy establishes the authority to purchase products and services and enter into contracts on behalf of Henry Ford Health System. • Contracts: The authority to enter contracts into the ordinary course of business on behalf of HFHS is delegated at the Vice President level and above only. • Requisitions: The authority to purchase products and services in the ordinary course of business on behalf of HFHS is delegated to HFHS employees and contractors with the level of authorization and required review established by this policy. Transparent Sourcing Policy This policy establishes and requires contracts or purchases greater than $20K must be competitively bid and include one or more women or minority businesses within the bid process. Supply Chain (SC)Sourcing Process (RFQ/RFP) • End users and/or Supply Chain can request preliminary capital quotes – If customer requests the quote, vendor must include Supply Chain on the response • Competitive sourcing engagements (RFPs) are facilitated by the SC Contract Sourcing Specialist • Evolving capital sourcing process Sourcing Management Team Contact Information • Valencia Stoudamire Director, Non-Clinical Strategic Sourcing (313) 874-6429 vstouda1@hfhs.org • India Randerson Director, Clinical Strategic Sourcing (313) 874-7211 irander1@hfhs.org • Gary Weston Consultant, Premier (313) 874-5484 gweston1@hfhs.org Vendormate® Credentialing System In order to manage the increasing regulations, mandates and oversight by local, state and federal agencies, Henry Ford Health System decided to implement the Vendormate Credentialing System. This new process became effective October 24, 2015. All current and future HFHS suppliers are required to register their companies through the Vendormate online portal. Vendor Registration Portal - Sample Clinical Engineering Team • Jack (John) Malloy VP, IT Service Integration and IT Quality, Information Technology • Makidah Mahdi, Director Clinical Engineering • John-Paul (JP) Guimond Director, Strategic Sourcing Realignment IT Services Integration and Quality Jack Malloy VP of IT Services Integration and Quality Carole Pritchard OPEN Director, Office of IT Service Management Mgr., IT Service Management Applications RESPONSIBILITIES: • ITSM Training and Education • IT Performance Excellence • IT Asset Management • IT Contracts • IT Finance RESPONSIBILITIES: • ITSM Application Support and Enhancement ‒ Service Now ‒ SNOW ‒ Apptio ‒ Mainspring ‒ ETC. Makidah Mahdi Director, Clinical Engineering RESPONSIBILITIES: • Initial Inspection • Installation • Network Integration • Preventive Maintenance • Corrective Maintenance • Regulatory Compliance • Decommissioning ‒ Bio-Medical Devices ‒ Imaging Modalities TEAM PMP IT Services Alignment / Standardization RESPONSIBILITIES: • Business Liaison (BRM) • IT System Standardization / System Selection Process • Partner IT Services Coordination and Planning • IT Integration Program Management Clinical Engineering Mission To provide HFHS with the highest quality of service by providing prompt, innovative, cost effective equipment maintenance, repairs and safety to our customers through teamwork, and a professionally trained staff. Makidah Mahdi, Director of Clinical Engineering Organizational Structure 0 Makidah Mahdi Director Rusty Irons Ben Amos Gary Butler Lead Bio-Med Tech - HFH Shadrick Harvey Ron Klugh BMET III Dan Solocinski Tim Maggioncalda BMET III Joe Stover Ethan Rosenbaum BMET III George Awwad Imaging Tech III - HFM Pete Belyk Imaging Tech II - HFH Leilei Lin Imaging Tech II - HFWB Ed Pashukewich Imaging Tech II - HFW Andy Steiner Imaging Tech II - HFH Theresa Lannen Imaging Tech I - HFW Myron Pope Imaging Tech I - HFH Mike Veith Imaging Tech I - HFWB Kevin Wolowicz Imaging Tech I - HFH NEW*** Imaging Tech I NEW*** Imaging Tech I Craig Podulka - HFW/WB Regional Manager John Khoury - HFMC Regional Manager Marty Droze - HFH Regional Manager Mark Davidson BMET II Lamont McCandless BMET II Jason Walewski BMET II Roy Winn BMET II Tom Dorner BMET I Allan Decker BMET I Kenneth Franklin BMET I John Hauck BMET I Dennis Watson - .5FTE BMET I VACANT BMET VACANT - .5FTE BMET I Dean Brown Special Systems Tech John Owens Special Systems Tech Randy Ruppenthal IT Tech - OR Bruce Cohen Lead Bio-Med Tech -HFM Dave Slaybaugh BMET III Joe Konarz BMET II Stefan Sorenson BMET II John Haskins BMET I Support Service Jan Hooker Data Base Specialist Craig Virzi BMET III, Regulatory George Benjamin IT Tech Tom McGee IT Tech Shelly Stachura BMET I VACANT IT Tech Paul Talbot BMET I Maria Aubrey Operations Support NEW* (offsites) BMET Sheila Ball Operations Support Scott Servay Special Systems Tech Myron LaBarrie Operations Support Ron Edmonds-.5FTE Project Coordinator Joel Roy Lead Bio-Med Tech HFWB Greg Clouse BMET III Lynn Hukee BMET II Chris Kozub BMET II VACANT Special Systems Tech Paul Barrett Lead Bio-Med Tech - HFW Rick Lesniewski BMET III Alan Ciemnicki BMET II Andy Phagoo BMET II John Frazier Project Coordinator Dan Rascol BMET I Suzanne Nash Project Coordinator Marty Piper Special Systems Tech Scott Haering Contractor, Scopes Contract Coordinator VACANT Financial Analyst Clinical Engineering Centralization Changes in 2016 • In-house one source solution for medical equipment services • Strategic Capital Planning • Service Contract Management • Compliance Readiness (FDA, JCAHO, CMS) • Cost Savings Clinical Engineering Process Changes in 2016 Outsourced Services • T&M billable cost schedule • Evidence of trained and certified service engineers as well as their subcontractors, certifications must be provided upon request. • Certified calibrated test equipment • OEM monthly service meetings • 90 days Termination of agreement, either party written notice without penalty. Clinical Engineering Process Changes in 2016 Warranty and Contracts • Shift Principle coverage period on warranty and contract equipment to the hours that best fits HFHS at no additional cost • Competitive service agreements Clinical Engineering Process Changes in 2016 Education and Training • OEM, 3rd party and e-Learning training • No charge service training and required password, codes and keys to service equipment • No charge Technical Service Manuals Service Contract Review and Approval Process Contract Submitted to Contract Coordinator Director Strategic Sourcing Realignment Service Strategy Review CE Manager Review in Conjunction with Clinical Department VP, IT Service Integration and IT Quality, Information Technology Approval & Signature Director Clinical Engineering Review & Approval SCM for PO Requisition and PO Approval E-copy of Contract & PO to Vendor for Counter Signature SCM Dec 7th Letter to Vendors Henry Ford Health System (HFHS) is conducting an internal review of medical equipment maintenance expenses across all related entities for the period of November 1, 2014 through October 31, 2015. The first step in this review process is for all suppliers of medical equipment maintenance services to HFHS to submit the following information in electronic format no later than December 31, 2015: • Complete copies of all maintenance contracts and point of sale maintenance (POS) agreements active during the survey period as well as those contracts with a start date after November 1, 2015 and any pending signed POS maintenance agreements that will become effective in the future. Please include itemized lists of covered equipment. • A list of all equipment currently under warranty along with the warranty expiration dates. • A schedule of maintenance costs invoiced to all HFHS entities during the review period from November 1, 2014 through October 31, 2015. All data must be presented in Excel format. Costs must be segmented by : – Fixed contract billings, – Additional contract labor billings, – Additional contract parts billings, – Additional glassware/probe billings. – Non-contract parts & glassware billings, – Non-contract labor billings. – Software billings. – The total of the segments must equal the total maintenance billings invoiced top HFHS. We value our relationship with our suppliers and recognize that each is a necessary and integral part of our system and of our success. All information requested should be submitted by email to John-Paul Guimond at JGUIMON1@hfhs.org. Thank you for your prompt response to this request. If you have any questions, please contact John-Paul Guimond at 313-874-3765. All suppliers are expected to comply with this request. Future business relationships and contract payments will be based on validation of the information submitted by vendors for this review. If you are not the correct contact for the requested information, please redirect this request to the appropriate contact. James O'Connor Vice President, Supply Chain Henry Ford Health System