Computerized Beer Game Designing & Managing the Supply Chain Appendix A Youn-Ju Woo Outline Introduction The Traditional Beer Game The Scenarios Playing a round Options and Settings Summary Introduction Traditional Beer Game Role-playing simulation of a simple production and distribution system MIT developed in the 1960s Computerized Beer Game Similar to Traditional Beer Game Possible to test the various SCM concept The Traditional Beer Game (1) Retail Manager • Observing external demand • Filling demand as much as possible • Record Back orders • Place order with wholesaler Wholesaler Manager • Observing demand • Filling demand and back orders • Place order with distributor Factory Manager • Observing demand • Filling demand and back orders • Begins production Demand Card Distributor Manager • Observing demand • Filling demand and back orders • Place order with factory The Traditional Beer Game (2) Goal of Team Minimize : Total cost = Holding cost + Shortage cost Game Rules Back-order should be filled ASPS Each manager has only local information 25 ~50 weeks Holding cost $0.50, Shortage cost $1 End of the game Players are asked to estimate customer demand The demand information is opened to players • Demand is 4 during the 4 weeks and 8 during the last The Traditional Beer Game (3) Difficulties The students focus on correctly following the rules, not developing an effective strategy Demand pattern does not reflect a realistic supply chain scenario Doesn’t demonstrate several important issues in SCM • The real objective is to minimize the total system cost, not individual performance Shortening cycle times and centralizing information are useful The computerized Beer Game is developed The Scenarios (1) A simplified beer supply chain Consist of a single retailer, a single distributor, a single wholesaler and a single factory Each component has unlimited storage capacity, fixed lead time and order delay time Every week, each component tries to meet the demand of downstream component Meet every back order ASPS No ignore any order Member orders item to the upstream component Place an order Arrive ordered item W W+1 W+3 Supplier gets order The Scenarios (2) Other options to model various situations Lead time reduction, global information sharing, centralized management A centralized scenario Factory manager controls the entire supply chain and has information of external demand and entire inventory Only factory can place orders Only retailer pays a $4.0 shortage cost Playing a round (1) Modeling the first scenario Player chooses one component (Retailer, Wholesaler, Distributor, Factory) Computer takes the remaining roles Playing a round (2) Order of Events Step 1 ◦ Contents of delay 2 moved to delay 1 Step 2 ◦ Order from downstream facility are filled ◦ Order = current order + back orders ◦ Remaining orders = current inventory – Order Back orders ◦ Except the retailer, the orders are filled to the delay 2 location of the downstream Step 3 ◦ Total costs = accumulated cost from previous period + shortage and Holding cost ◦ Holding cost = $ 0.5 ×(Inventory at facility + in transit to the next downstream) ◦ Shortage cost = $ 1 ×Back orders Step 4 ◦ Player input the order quantity, other orders are placed by computer Playing a round (3) Understanding the Screen Example; Distributor Number of items in inventory In transit to inventory Delay 1: No. of items will arrive in one week Total cost : Accumulated cost from previous period and shortage and Holding cost Backorder: Orders received by the Distributor but not yet met from inventory Playing a round (4) 1. Click start Input order quantity Start Button Week 0 Initial inventory : 4 unit Delay 1 : 4 unit Delay 2 : 4 unit Week 1 Inventory : 8 unit Delay 1 : 4 unit Delay 2 : 0 unit Playing a round (5) 2. Enter a demand amount ( Ex, Input 3) Make balance inventory holding costs and shortage costs Check the amount of back order your upstream supplier already has to fill After entering the quantity, the remaining members play automatically, the screen is updated Total cost = (4 + 0 + 8) ×$ 0.5 = $ 6 Playing a round (6) 3. Select Next Round The upstream supplier will try to meet last period’s order (3) Enter order 6 Total cost = $ 6 + (0 + 0 + 12) ×$ 0.5 = $ 12 Playing a round (7) 3. Select Next Round Total cost = $ 12 + (0 + 12 + 0) ×$ 0.5 + 18 ×$ 1 = $ 36 Level of back order at the beginning of this round, before the player attempted to fill downstream orders How much total back order Current level of back order How much order quantity should be entered? Order = current order + back orders Options and Settings (1) File Commands File-Reset : Reset the game File-Exit : Exit the game Options Commands Options-Player Options and Settings (2) Options Commands Options-Policy • s-S: When inventory falls below s, the system order to bring inventory to S • S-Q: When inventory falls below s, the system places an order for Q • Order to S: Each week, the system order bring inventory to S • Order Q: Each week, the system orders Q • Updated s: The order-up-to level s is updated - The moving average of demand over past 10 wks - Inventory level falls below s, the system orders up to s, the maximum order size is S • Echelon: A modified version of perododic review echelon policy retailer : s ( L r ) AVG ( D) M STD( D) ( L r ).5 wholesaler : s ( L L r ) AVG ( D) M STD( D) ( L L r ).5 distributor : s (2 L L r ) AVG ( D) M STD( D) (2 L L r ).5 factory : s (3 L L r ) AVG ( D) M STD( D) (3 L L r ).5 Options and Settings (3) Options - Short Lead Time • Remove delay 2, shorten lead time to 1 week Option - Centralized • The interactive player manages the factory, can observe external demand and react it • The inventory is only held by Retailer Option - Demand • Set the external customer demand • Deterministic – Select the constant demands and weeks • Random Normal – Select Means, stds, weeks Option – Global Information • Display iventory and cost information and external demand at all of the stages Options and Settings (4) The Graphs Commands Graphs - Player Graphs – Others Graphs - System Options and Settings (5) The Reports Commands Reports - Player Reports – Others Reports - System Summary Usage of Computerized Beer Game Test the Traditional Beer Game Possible to test the various SCM concept • • • • Shortened lead time Centralized SCM SCM with Global information system Setting Various Demand Display Results • Graph • Report The Risk Pool Game Designing & Managing the Supply Chain Appendix B Youn-Ju Woo Outline Introduction The Scenarios Playing several round Options and Settings Summary Introduction Concept of Risk Pooling If each retailer maintains separate inventory and safety stock, the higher level of inventory is needed than using pooling system Risk Pooling Game Execute both system simultaneously • A system with risk pooling – Centralized System • A system without risk pooling – Decentralized System Compare the performances to understand the concept The Scenarios Centralized Game A supplier serves a warehouse, which serves three retailers Order Retailer Order Supplier Supply 2 periods Warehouse Retailer Supply 2 periods Retailer Decentralized Game Three retailers order separately , and supplier ships material directly to each retailer Order Retailer Supplier Retailer Supply 4 periods Retailer If the demand is not fulfilled at the time, it is lost. The goal in both system is to maximize profit Playing a round (1) Description of Screen Order from supplier Inventory at least 4 period away from retailers Allocation to retailers Inventory of retailers Cost of goods sold Holding Cost = Revenue – (COGS + Holding) Supplier = Demand met / Total demand * 100 Playing a round (2) Order of Events Step 1. • Centralized System: Four period moves to three periods away, inventory three periods is added to warehouse inventory • Inventory one moved to retailer inventory Step 2. • • Each retailer fills demand as much as possible Both systems faces the same demand Step 3. • • • • Centralized System: Enter an order for the supplier or keep the default value Allocate the warehouse inventory to the retailers Decentralized System: Enter an order for each retailer or keep the default value The allocation amount must be less than or equal to the total warehouse inventory Press Orders button Step 4. • Orders are filled Step 5. • Cost, Revenue, and service level is calculated Playing a round (3) Playing a round (4) Options and Settings (1) Play – Play Options Initial Conditions • The retailers must have same initial inventory • The transit inventories should be same Demand • Normal distribution with mean and standard deviation • The slider control enables to control the correlation of demand at retailers Options and Settings (2) Inventory Policy • Safety Stock policy - Select order-up-to levels - Using multipliers by mean demand and Std. deviation • Weeks of Inventory policy - A single value multiplied by mean demand Cost • Holding cost, Cost, and Revenue cost are per item per period Options and Settings (3) The Reports Commands Reports - Orders Reports – Demands