REPORT OF CTO-USA, INC. SEPTEMBER 2012 - APRIL 2013 SYLMA BROWN BRAMBLE DIRECTOR MISSION STATEMENT To maximize the value of CTO’s presence in its major source market in order to rebuild member confidence in the CTO MEASURES OF SUCCESS Increase revenue from non-government membership Secure sponsorship funding for consumer and trade events Increase private sector membership Increase net revenue from special events Increase receipts for the CTO Foundation Increase members’ visibility in the marketplace Maintain a highly motivated, productive team Increase revenue from nongovernment membership • • 80,000.00 70,000.00 • • 60,000.00 Target 50,000.00 Total 4/2013 Dues • Funding • 40,000.00 30,000.00 20,000.00 10,000.00 0.00 Identify new sponsorship sources Plan and host Foundation Fundraisers Plan and execute conferences Build and strengthen nongovernment membership as well as relationships with funding and donor agencies Identify potential donors to be approached Research sources of funding available in CTO’s main spheres of operation Secure sponsorship funding for consumer and trade events Target Total ABAV WTM L.A. ADV TRAVEL 100,000 80,000 60,000 40,000 20,000 0 100,000 Working creatively to secure maximum financial support for our projects Increase private sector membership Where we Started Membership Today: 297 Membership: 313 Allieds Allieds Carriers Carriers TARGET: 460 • Develop list of services that CTO offers • Developed new membership solicitation • Improve the process to onboard new members Increase net revenue from special events 100% 95% 90% 85% 80% STC SOTIC Target TARGET: 200,000 • STC =10,000 • SOTIC =15,000 Increase Receipts for CTO Foundation and Utilize CTO Foundation Alumni Target of $50,000 $3,000.00 from raffles $5,000.00 from the CTO Allied Members Increase Members Visibility in the Marketplace • Identify major events in key source markets • Determine their value to our region and communicate results to member countries • Negotiate preferential placement and pricing for member countries in major trade/consumer shows • Organize Caribbean Week/Weekend events in major source markets • Coordinate and present a series of webinars highlighting our member countries and our niche markets Increase Members Visibility in the Marketplace EVENT NATURE PLACE DATE Countries Travel & Adventure Trade & Consumer Long Beach, CA Jan 12-13, 2013 14 New York Times Travel Show Trade & Consumer New York City Jan 18-20, 2013 15 Travel & Adventure Trade & Consumer Chicago, IL Jan 26-27, 2013 10 Philadelphia Inquirer Trade & Consumer Philadelphia, PA Jan 26-27, 2013 5 Toronto’s Ultimate Travel Show Trade & Consumer Toronto, Canada Jan 26-27, 2013 12 Boston Globe Travel Show Trade & Consumer Boston, MA Feb 8-10, 2013 15 Travel & Adventure Trade & Consumer Washington DC March 9-10, 2013 12 Increase Members Visibility in the Marketplace EVENT NATURE PLACE DATE # of Countries ABAV Fair of the Americas Trade Rio de Janeiro, Brazil Sept 2426, 2012 12 (4) ROUTES Americas Trade Cartagena de Indias, Colombia Feb 1012, 2013 5 WTM Latin America Trade Sao Paulo, Brazil April 2526, 2013 10 (4) ABAV 2012 Increase Members Visibility at Events TRAVEL & ADVENTURE SHOWS 2013 Ultimate Travel Show 2013 Increase Members Visibility in the Marketplace • Engaged over 300 IATAN travel agents via webinars • Developed website as a platform to better manage the Chapter system • Presented 8 seminars in 7 markets to about 500 Chapter members Maintain a Highly Motivated Staff • Clearly defining, working and reporting procedures. • Meeting more regularly to plan activities and discuss staff issues • Encouraging teamwork • Having an open door policy • Utilizing the creativity of the staff Other Important Services • • • • Liaising with the Diaspora NTA Agreement Greater Allen Church – Faith Based Travel CaribbeanTravel.com What we Need • Early approval of projects & Events • Less lag time in response to requests for support and participation • More engagement with input and feedback • More Advocating MISSION STATEMENT To maximize the value of CTO’s presence in its major source market in order to rebuild member confidence in the CTO