Slideshow - QBExpress

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Why a Virtual / Cloud Based Accounting

Business

Business Benefits:

• Work Anytime/Anywhere (Vacation, Travel)

• Not Limited by Geographic Location

• Large Potential Client Base

• Larger Workforce Pool

• Increased Client Productivity

• Flexibility

• Decrease Overhead Costs

• High Level Services to Clients AND true work-life balance

Why a Virtual / Cloud Based Accounting

Business

Staffing Benefits:

• No daily commute/travel

• No work attire requirements

• Anytime/Anywhere (additional vacation/travel time)

• Flexible Schedule (flex hours after priority tasks met)

• Results, Team, and Client Oriented vs Time Clock Punching

Challenges:

• Everyone is Remote – Communication and Procedures are Key!

Building Your Team: Organizational Chart

Example

Owner/CPA

Payroll

Manager (1

FT)

Payroll

Accountant

(1 PT) (5 PT)

Accounting

Manager (1

Review

Accountants

FT)

Admin Asst

(1 PT)

Data Entry (3

FT Contract)

Building Your Team: Who To Hire & When

#1

#2

#3:

Contract Out Data Entry

PT Acctg Manager or Review Accountant to

Mentor/Promote

Work w/ Acctg Manager to Build Team from here

Building Your Team: Data Entry

Responsibilities:

• Daily Entry & Misc Projects

• NOT Responsible for Acct Decision Making & Client

Communication

Qualifications:

• Data Entry, QuickBooks, Computer Skills

• Understanding of confidentiality

• Attention to Detail

Schedule:

• Overnight 8pm to 5am

Pay:

• Wide range (US vs India)

• ~$8-12/hour

Building Your Team: Review Accountant

Responsibilities:

• Daily data entry review & feedback to data entry team

• Client clarifications, emails

• Month/Quarter/Annual Close Procedures & Checklist

• Maintain GL, Prep GJE’s, Bank Recs, Reporting

• Escalate issues to Accounting Manager

Qualifications:

• Accounting Degree, 2 Years Experience

• Proficient in QB, Excel, Computer Skills

• Attention to Detail, Confidentiality Minded, Excellent Client Server

Skills, Team Oriented, Results/Goal Oriented

Schedule:

• 5am-10am

Pay:

• ~$15/hour

Building Your Team: Accounting Manager

Responsibilities:

• Staff Management

• Client Accounting Oversight

• Company Policy & Procedure Management

• Internal Review Accounting

• Software/Systems Management

Qualifications:

• Accounting Degree, 5 Years Accounting, 3 Years Management

• CPA, CMA a plus

• Macro View of Accounting, Strong Analytic Skills

• Strong Management Style and Customer Service Skills

Schedule:

• 7am-3pm

Pay:

• ~$20/hour

Building Your Team: Benefits

Benefits to Consider:

• PTO

• Health Insurance

• 401k or 401k Match

• Profit Sharing

• Home Office Reimbursement/Allowance

• Highlight & Encourage Work-Life Balance

Building Your Team: Roles of Owner

Beyond Business Ownership/Management, Consider Areas Not to Assign/Delegate:

• High Level Client Communications

• Client Leads/Proposals

• Monthly Consultation of Bookkeeping Clients

• Coaching & Consulting

• Marketing/Advertising

• Internal Cash Flow / Budgeting / Forecasting

• Decisions Related to Software or Technologies

Building Systems, Checklists & Procedures

Staffing Systems, Checklists & Procedures:

• Recruiting/Interviewing/Hiring Checklist

• Employee Termination Checklist

• Employee/Corporate Handbook

• New Employee Training Checklist on Systems, Cloud Based

Technologies, and Internal Polices & Procedures

• New Employee Training Checklist on Client Work

• Regular Performance Reviews Scheduled w/ Pay Review

• Continued Training and Development Scheduled for Staff

• Scheduled Cross-training amongst employees for client work/coverage

• Monthly Data Entry & Review Accountant Efficiency

Building Systems, Checklists & Procedures

Management/Owner Systems, Checklists & Procedures:

• Profitability Benchmarks for Clients and Regular Review

• Lead and Proposal Templates for Potential Clients

• Organizational Chart

• Staff Work Schedule

• Master Log-In / Credential List

• Master Client List / Information

• AR & AP Policies

Building Systems, Checklists & Procedures

Client Management Systems, Checklists & Procedures:

• Policy and Checklist for Leads/Potential Clients

• New Client Implementation

• Updated Client-Bookkeeper-Data Entry Assignments

• Management of HelpFiles & Client Documentation

• Month-End Checklist

• Payroll Checklists for Processing, Quarterlies, Annual, 1099s…

• Year-End Close Checklist and Communication w/ External Tax

CPA

• Client Cancellation Checklist

• Client Changes Checklist (Fee Change, New C9 Seat QB Access change)

• Monthly Procedure to Review Company Profitability for each Client

• Annual Fee Review for each client

Q&A

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