Industry Research Assignment Consulting Firms Group 4: Kenny Chik, William Fung, Lok Wong, Wai Poon, Boscal Yuen Content What Consulting Firms do Big players Mckinsey & Company Corporate Finance Insurance Banking & Securities What Consulting Firm do as their name suggests - they consult e.g. "technical consultants" give advice on technological issues "financial consultants" give advice about money Our focus: Management Consulting Inside a consulting firm are many experts they are typically organized into teams, specifically chosen for a given project. the team is constructed internally by the consulting firm, and it is maximized for efficient human capital composition e.g. “How to make vanilla coca-cola a success” team size depends on the job specifications and the clients' needs Big Names McKinsey & Company Boston Consulting Group Booz Allen Hamilton Bain & Company 2003 FIRM 2002 RANK HEADQUARTERS RANK 1 2 3 4 5 6 7 8 9 10 McKinsey & Company Boston Consulting Group Bain & Company Booz Allen Hamilton Monitor Group Mercer Management Consulting IBM Global Services Deloitte Consulting Accenture Gartner 1 New York, NY 2 Boston, MA 3 Boston, MA 4 McLean, VA 8 Cambridge, MA 6 New York, NY 13 Somers, NY 10 New York, NY 5 New York, NY 9 Stamford, CT The Boston Consulting Group An international strategy and general management consulting firm Mission is to help leading corporations create and sustain competitive advantage. The Boston Consulting Group Areas of Expertise : The firm conducts research and analysis in several key areas of expertise: branding, consumer goods and retailing, corporate development, deconstruction, electronic commerce, energy and utilities, financial services, health care and pricing etc… The Boston Consulting Group Main Clients : the 500 largest corporations in North America, Asia, Europe, and Australia. America : Washington DC, LA, San Francisco, NY, Chicago, Boston Asia : Tokyo, Vietnam, HK, Singapore,Bangkok, Shanghai etc… Europe : London, Paris, Hamburg etc… Booz Allen Hamilton Booz Allen, a global leader in strategy and technology consulting, provides services to major international corporations and government clients around the world. Booz Allen Hamilton Areas of Expertise: Strategy Organization and Change Leadership Operations Information Technology Technology Management Booz Allen Hamilton Main Clients: (1) New Jersey Transit (2) Hudson-Bergen Light Railway (3) Federal "Aviation Agency (4) Nissan Motor Company (5) Brasil Telecom Bain & Company Areas of Expertise: Portfolio management, bill presentment, M&A, private equity consulting Bain & Company Main clients: Bain has done over 1,000 studies for more than 300 financial services firms around the world - one-third of them banks. Early stage venture capital, large traditional buyout firms,retail, commercial and investment banks McKinsey & Company Founded in 1926 by the University of Chicago accounting professor James "Mac" McKinsey. In 1964, the McKinsey Quarterly was launched. The foremost journal of management ideas produced by a consulting firm. 1994-97, it accelerates global expansion. Offices in more than 40 countries. Mckinsey & Company In 2000, the high-tech boom helps to drive annual revenues over $3 billion, making McKinsey twice as big as its nearest competitor. Most recently, McKinsey assists Hewlett-Packard CEO on HP's controversial Compaq acquisition. McKinsey earns $9 million on deal. Service offerings Banking & Securities Helps clients in commercial banking and investment banking/brokerage, asset managers, diversified financial institutions, consumer finance companies… Business Building Focuses on kick-starting and sustaining profitable growth in client organizations. Service offerings Electric Power & Natural Gas Helps incumbents and new entrants manage in this rapidly expanding and liberalized sector. Travel & Logistics Addresses all transportation sectors, including airlines and airports, railroads, post, parcels, express delivery, trucking, forwarding and logistics, shipping and ports, urban transport, and travel and tour operations. Corporate Finance and Strategy Capital Markets Strategy Advise how to create and unlock value in capital markets. Example: Improving the low market valuation of a company There were three main ways: Better information for investors and equity analysts Company can raise more capital to finance further growth and increase its strategic flexibility Limitation of the risk of an unfriendly takeover, with the danger of the company losing control over its future Corporate Finance and Strategy Mergers, Acquisitions Select and value targets, determine the value-creation potential of the transaction, and provide execution support from early discussions to negotiations and closing Post-Merger Management Provide problem-solving and execution support for high-impact, tailored solutions focused on capturing situation-specific sources of value and building internal capabilities to make repeated acquisitions. Corporate Finance and Strategy Example: A European Bank want a further expansion, but found the situation was complex in terms of the “emerging markets” economic environment. Mckinsey help client to do the following things: To assess the attractiveness of the target’s country banking market and of the target itself To develop a valuation and a price range for the bidding process, including the development of a postacquisition strategy. To embed the acquisition opportunity within the client’s growth strategy. Corporate Finance and Strategy Example: Clients identified an opportunity to acquire a British manufacturing company in a relatively mature industry, and to merge this with a foreign company in the same industry. Mckinsey help client to evaluate the following three factors : How attractive is the industry? What is the position and potential of the British company, and of the foreign player? What scale of synergy could be achieved by the merger? Corporate Finance and Strategy Value-Based Management Help establish value-based performance enhancement programs throughout the organization. Example: Portfolio of client businesses was too broad, and found difficult to perform much better Mckinsey will help client to develop a new corporate strategy that would further focus the business portfolio, and implement a program that would, in three to five years, fundamentally transform the corporation Corporate Finance and Strategy Example: (cont’) Finally Mckinsey did the following things: Objective Assessment of Competencies (chose the business units with the most shareholder value at stake and worked with them for 2-3 months) Evaluation of the Company's Portfolio Developing a Transformation Plan Initial Public Offerings Advise on value-creating initial public offerings, provide services for the full range of IPOs, from startups through privatizations and spin-offs. Insurance Property and Casualty Insurance work with both personal and commercial lines carriers to identify and develop new business opportunities to improve operational performance in an increasingly global arena Insurance Life Insurance & Wealth Accumulation help clients shape distinctive strategies develop the executional excellence necessary for continued success Insurance Asset Management embrace all elements of the business system, including fund administration, the investment management process, distribution, product development, and branding/marketing. Insurance Reinsurance offer guidance and expertise to reinsurers on global business strategy and investment management on opportunities in life and health reinsurance Insurance IT in Insurance work with clients focuses on six key drivers: business requirements, technology architecture, application portfolio, organizational capability, technology infrastructure, and economic priorities. Insurance mRisk: Insurance e-Commerce launch on-line businesses both within financial services and across other industries offers senior insurance executives insurance news and proprietary insight on industry trends Banking and Securities European Banking & Insurance Insurance asset management: Property and casualty, life, health, reinsurance and asset management Retail banking: Financial (and nonfinancial) institutions participating in the personal financial services arena Banking and Securities Wholesale banking: Risk management, marketing Banking & Securities North American Banking & Securities Payments: credit/debit cards, internet payment systems, payment networks and devices Retail Banking/Consumer Credit: cost and productivity management, sales and marketing effectiveness