February 2013 Countdown to OCLC WorldShare™ Interlibrary Loan: Learn about new user accounts Christa Starck Product Manager, Delivery Services OCLC The world’s libraries. Connected. Agenda • OCLC Service Account – Walk through account set up – Best practices • Common questions • Preparing for WorldShare ILL The world’s libraries. Connected. Coming soon: WorldShare Interlibrary Loan • Replaces WorldCat Resource Sharing in 2013 • Included in OCLC Resource Sharing subscription • Transforms traditional ILL into a broader fulfillment service with associated workflows – Interlibrary loan will be one of many fulfillment options – Options include buy instead of borrow • Interoperation with other applications via WorldShare™ Platform – Display of lender costs from Policies Directory – Display of item availability from library ILSs The world’s libraries. Connected. Timeline November 2013: End of new requests in WorldCat Resource Sharing March-December 2013: Open migration to WorldShare Interlibrary Loan (in U.S.) 2012 November 2012January 2013: Two managed migration phases of WorldShare Interlibrary Loan 2013 December 2013:End of access to WorldCat Resource Sharing 2014 2015 June-September 2013: Non-U.S. WorldCat Resource Sharing subscribers migrate to WorldShare Interlibrary Loan The world’s libraries. Connected. July-December 2013: Libraries with user-initiated ILL migrate to WorldShare Interlibrary Loan NEW OCLC Services Account • New user account replaces 9-digit account number and password (100-xx-xxx) • REQUIRED for logon to WorldShare ILL • Setup of new accounts begins with release of WorldShare ILL in March 2013 • Add services to your account as they become available on the WorldShare Platform The world’s libraries. Connected. New OCLC Services Accounts • Simplify user experience for library staff who access multiple OCLC services • Require only a single username and password for logon to growing number of OCLC services • Will support more services over time The world’s libraries. Connected. Benefits of New Accounts • Single set of personal logon information: Reduce number of user names/passwords required to access OCLC services • Single sign-on: Log in once for access to multiple services and tools that include – WorldShare Interlibrary Loan – Article Exchange – OCLC Policies Directory – OCLC Service Configuration The world’s libraries. Connected. What’s different • Unique URL for each WorldShare ILL library: libraryname.worldshare.org/wms • Accounts for individuals rather than institutions • “Self-service” account creation – Add or disable accounts as staffing changes occur – No need to contact Orders at OCLC to create or change accounts The world’s libraries. Connected. The world’s libraries. Connected. The world’s libraries. Connected. The world’s libraries. Connected. The world’s libraries. Connected. The world’s libraries. Connected. Creating new users The world’s libraries. Connected. Creating new users The world’s libraries. Connected. Adding privileges The world’s libraries. Connected. Adding privileges The world’s libraries. Connected. Establishing new password The world’s libraries. Connected. Setting your password The world’s libraries. Connected. Best Practices The world’s libraries. Connected. Account creation & maintenance • Self-service of accounts – URL sent to ILL manager/supervisor – Manager controls access to the service: • Consider how, when and who you want to access ILL • Add users, disable users, manage access to additional services • Email accounts – Individual email vs. department email The world’s libraries. Connected. Account Creation & Management • Existing user accounts – WMS Circulation – WMS Acquisitions – WMS License Manager – WMS Collection Manager • Account expiration vs. disabling an account The world’s libraries. Connected. Managing accounts while moving to the new ILL service • Libraries can work with WorldCat Resource Sharing and WorldShare Interlibrary Loan simultaneously – WorldCat Resource Sharing – 9 digit authorization/password – WorldShare Interlibrary Loan – OCLC Services Account – Functionality will differ but work in parallel The world’s libraries. Connected. Common questions: accounts • Is there a cost associated with my new account(s)? • Is there a limit to the number of accounts my library can have? • Who will receive the email with our unique URL? • Where will I go for support? The world’s libraries. Connected. Common questions: accounts • What should I ask branch staff before I set up their new accounts? • How does my new account for WorldShare Interlibrary Loan relate to my use of OCLC for cataloging? • I already use Circulation and Acquisitions on WorldShare Management Services – Will my logon change? The world’s libraries. Connected. Common questions: other systems • What if I use ILLiad? • What if I use Clio or another system to submit requests to WorldShare Interlibrary Loan? The world’s libraries. Connected. Common questions: general • Can we get a preview of the new interface? • How will we receive information about the open migration? • With individual staff accounts, will staff see all requests or just the ones they’ve entered? • Do we have to check both WorldShare ILL and WorldCat Resource Sharing to manage requests? • Do we need to schedule our migration with OCLC? The world’s libraries. Connected. Preparing for the new service The world’s libraries. Connected. Preparing for the new service • Review and update your information in OCLC Policies Directory • Confirm access to required browser – Mozilla Firefox® version 17.0.1 (preferred browser) – Google Chrome version 23.0.1271.97 m – Microsoft® Internet Explorer versions 8.0 or 9.0 • Review and update your constant data – ESPECIALLY ADDRESS FIELDS The world’s libraries. Connected. The Good… The Bad… The world’s libraries. Connected. The Ugly… Address labels will print like this: OCLC/6565 Kilgour Place/Dublin, OH. 43017 Not like this: OCLC 6565 Kilgour Place Dublin, OH 43017 The world’s libraries. Connected. MAXCOST in Constant data • Numbers must be used when using number fields! 0.00 The world’s libraries. Connected. For more information • WorldShare Interlibrary Loan migration website: www.oclc.org/migrate-worldshare-ill/default.htm • Subscribe to email updates: OCLC-Sharing-L (and FirstSearch-L) • https://www3.oclc.org/app/listserv/ The world’s libraries. Connected. Christa Starck starckc@oclc.org Questions? The world’s libraries. Connected.