Outcome-driven engagement strategies for ambitious organisations
Company Briefing
• We partner with organisations to design innovative engagement models
that unlock collaborative advantage and benefits.
• We specialise in strengthening engagement between educational
institutions and a range of stakeholders, including alumni, students,
funders, business, government, and charities.
• We deliver outcomes, and use a range of metrics and measurement tools to
ensure that engagement does more than just feel good.
Institutions are complex: the disruptive changes taking place in higher education require
them to rethink their relationship model. Engaging with multiple stakeholders should not
be seen as a challenge, but as an opportunity. The key to effective engagement is finding
the match between your organization’s capabilities and needs, and your stakeholders’
priorities.
What does NOYO do?
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NOYO has been built by global education management consultants, pioneering
engagement programs across higher education, business and government.
John P. Arboleda
•
Stakeholder engagement expert that helps
institutions understand and develop effective
integrative engagement strategies.
•
International higher education specialist having
worked across the student-to-alumni engagement
lifecycle in leadership roles across admissions,
recruitment, program design & management, career
services, student affairs and alumni relations.
•
•
Global experience having worked for such
institutions as University of California (Office of the
President), Frankfurt University, ESADE Business
School, and with Duke University, Pompeu Fabra
University.
Invited Speaker: EFMD, GMAC, NAFSA, EAIE & QS
MENA, and publications include The Financial Times,
CASE Currents Magazine and expert interview in The
New York Times.
Nicholas Miller
•
External relations expert, having worked for a range of
leading institutions and organisations, including The
University of York, Cass Business School, KPMG, Nord
Anglia Education and the University of Warwick.
•
International expert on alumni relations, widely published
on the subject and frequently invited to speak at national
and international conferences. Has established and built
alumni programmes for universities, schools, charities and
corporate firms.
•
Experienced fundraiser: successfully fundraised millions of
Euros from charities, business and philanthropists.
Developed major giving approaches, regular giving
programmes and innovative online donating tools.
•
Accepted invitations to advise Government, multinational
businesses and to write influential national policy reports.
Has featured on the BBC and in national newspapers
including the Guardian.
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We partner with organisations to:
 Diversify and increase funding streams, including
from philanthropy, industry and charitable
sources
 Increase internal engagement from staff and
students
 Promote collaboration between functions
We achieve this by delivering:

Access to a global network of peers and
influencers

Facilitating global partnerships that are
outcome driven

Data analytics and metrics to assess process
and measure outcomes

Fundraising and development services,
including start-up, campaigns, major gifts, and
developing the case for support

Delivering workshops, talks and focus groups

Feasibility studies to analyse obstacles,
opportunities and resource allocation

Individual and group advice, coaching and
training

Co-design of strategic planning and
programmes of engagement

Event delivery and design

Operational support and interim management
 Access data, insights and intelligence (external
and internal) to inform strategic planning
 Improve industry and business relations, across
research income, student employability and
commercial activity
 Secure increased engagement from alumni and
other external stakeholders to advance strategic
objectives
 Increase international student recruitment and
welcome programming
 Enhance student engagement and employability
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Our name, Not On Your Own (NOYO), represents our philosophy and the approach we take with our
clients in every aspect of our work across a range of areas, including strategic and operational
planning, innovative models of stakeholder engagement, fundraising, evaluating effectiveness and
sourcing complementary partners.
• Management consultancy and strategy design;
• Speaking engagements;
• Delivery of workshops and seminars;
• Training and professional development;
• Design and delivery of innovative collaboration based-consortia projects;
• Global event design and delivery;
• Fundraising.
Services Offered
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• Pompeu Fabra University
• Birkbeck University of London
• Cass Business School (London) • City University, London
• Institute for Research in
Biomedicine
• Centre for Genomic Regulation
• University of Navarra
• KPMG
Example list of clients
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Pompeu Fabra University - IDEC/ Barcelona School of Management
NOYO was contracted by the Director General to help carry out an objective strategic review of its alumni engagement
programme, including providing substantive recommendations across admissions, program management, student
affairs and career services as part of a comprehensive strategic engagement plan that was produced by NOYO. We
were further contracted to provide direct strategic support aimed at directly supporting the Director General with
institutional planning, resource allocation, and delivery of infrastructural projects, human resourcing, and supporting
strategic matters associated with an institutional merger.
University of Navarra
NOYO was contracted by the office of the Vice Rector for International Relations for the purpose of designing and
delivering a workshop to support an essential element of the University´s international strategic plan. NOYO helped to
build awareness and understanding of the relevance and need to engage its growing international student population.
Specifically, this presentation was targeted at senior management representing different service and academic areas of
the university.
Call to Action Fundraising Conference
NOYO was contracted to design and deliver a presentation at Call to Action´s annual conference related to alumni
engagement and the potential benefits that it can produce in supporting an institution´s mission.
Institute for Research in Biomedicine
NOYO was contracted by the Managing Director to equip IRB with the advice, strategy and tools to deliver a focused
alumni engagement programme that serves graduates’ needs and the Institute’s objectives; including providing
expertise and practical support to establish an effective fundraising function to support institutional objectives and
support IRB´s strategic planning.
Examples of recent projects
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The Latin American Council of Management Schools - CLADEA
NOYO is collaborating with the CLADEA executive committee as a strategic partner to offer support in the areas of
international engagement of alumni and external stakeholders to support the internationalisation and advancement of
Business Schools across Latin America.
UCLA (University of California, Los Angeles) Alumni Association
Apart from serving as a volunteer alumni coordinator for Spain, John Arboleda, via NOYO developed, with the alumni
association, the concept for the Living Globally Series, which provides the opportunity to serve and support UCLA´s
internationalization efforts by helping students and alumni to develop their global competencies and awareness. The
series launched in 2014 and will be ongoing throughout 2015.
European Association for International Education – EAIE
NOYO, via the participation of Nik Miller and John Arboleda, have been invited to author each a chapter in EAIE´s
forthcoming book on international alumni relations and institutional constituent engagement. Nik and John will both be
writing on topics related to international student engagement, student employability, stakeholder engagement and
trends in alumni relations.
Centre of Genomic Regulation
NOYO was contract by the CEO and Scientific Director to help CRG with the advice, strategy and tools to set up and
establish the alumni relations function at CRG, including outlining initial outcomes, determining resource allocation,
recommending communications platforms and engaging the relevant stakeholders. In partnership with CRG, NOYO
designed and delivered a focused internal and external engagement strategy that will make significant contributions to
the CRG’s Centre’s overall objectives and support its strategic planning.
Examples of recent projects
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John P. Arboleda
Calle Domenech 7, Suite 2-2
08012 Barcelona
Spain
Nicholas Miller
C/o 24 Harcourt St
York, YO31 0XG (UK)
T: +34 722 105 588
E: john@NotOnYourOwn.com
T: +44 (0) 771 772 7068
E: nicholas.miller@NotOnYourOwn.com
Contact details
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