Server-Based and Downloadable Slot Games Platinum Members Gaming Technology Summit, May 29 2003, Las Vegas Other Members Gold: 3M Touch Systems, Atronic Americas, Cashcode Company, ELO TouchSystems, Foxwoods Resort Casino, GameTech, JCM American, Konami Gaming, Mars Electronics, MIS Group, Money Controls, Ontario Lottery & Gaming Corporation (OLGC), Shuffle Master Gaming Silver: AstroSys International, Austrian Gaming Industries, Boyd Gaming, Cadillac Jack, Coin Mechanisms, Ensico, Global Payment Technologies, Gold Club, Himecs Company, IDX Incorporated, Miami Tribe of Oklahoma Business Development Authority (MBDA), Mikohn Gaming, Park Place Entertainment, Scientific Games, Sierra Design Group, Sigma Game, Soanar, Spielo Gaming International, Station Casinos, TransAct Technologies, Unidesa Gaming, Universal Distributing of Nevada Affiliates: Australian Gaming Machine Manufacturers Association (AGMMA), Casino Management Association (CMA), European Gaming Organisation (EGO), Friedberg & Associates, University of Nevada Las Vegas (UNLV) Advisory: Gaming Consultants International BOLD: New Members since 2003 Slot Technology Evolution Overview Electro-Mechanical Cash-Less LCD + Touch Screen + Buttons + Hopper The Future Server-Based & Downloadable Games What is It? Ability to adapt your casino floor to maximize your revenues • Real-Time Game Download • On-demand game activation • Real-Time Game Activity Monitoring • Real-Time Marketing Analysis Real-Time Security Policy & Audit Topologies • Diskless Slot Machine (Thin Client) • Intranet Web browser (same as Internet Casino) • Client-Server LAN • Multi-Tier LAN (within a site) • Multi-Tier LAN+WAN (interconnected sites) Browser Based Gaming (Internet / Intranet Gaming) Although we extensively use browser based technology in a variety of projects, we strongly believe it is not appropriate for casino configurations • Difficulty in controlling totally the gaming machine • Difficulty in obtaining a complete audit trail • Difficulty to guaranty integrity of the system • Difficulty in handling real-time events • Therefore, we do not feel comfortable to present and defend the case to obtain certification Trusted Solution • Multi-tier topology = closest to existing slot model (if link to download server is cut, slot machine operations continue) • Real-time security monitoring • Policy enforced security protocols • Code identity evidences • Impervious to virus attacks • Security partitioning (trusted zones, trusted logs, etc…) • Role based access & smart card logon • Embracing casino standards such as SAS and forthcoming BOB Who Benefits? The Player Server-based Downloadable Gaming The Operator The Regulators Who Benefits? The Player • Availability of favorite games • Larger spectrum of games • Multi-denomination on any machine • Favorite game on various slot cabinet designs (straight, slanted, bartop, mural kiosk, futuristic/retro/theme look, giant screen, etc…) • Richer Promotion, Bonus & Progressive Schemes • Roaming profile (associated with player tracking) • Maintained interest Casino Games more Games Plus many more… … from third parties Who Benefits? The Regulators • Increased confidence in integrity of data (security policy enforcement, trusted logs, third party audit tools) • Instant secure access to key data • Ability to introduce new regulations with less opposition (easier to implement , certify & deploy software ) Who Benefits? The Operator • Increased Revenues (Predicted & Observed) • Flexibility to change games with no disruption to business or compromise to security, in order to: • Choose which games are available to the player at different times of the day on each terminal • Choose the denomination and/or return to player on each game on each terminal • Target specific player demographics • Exploit seasonal/themed marketing opportunities • Roaming player profile in order to propose personalized features (associated with player-tracking) • Reduced cost of ownership • no cabinets to move around • elimination of procurement risk (generic boxes) Who Benefits? The Operator • Dynamically anchor games to adapt traffic patterns to observed activity • Better control of operations • Incentive to try new games (minimal cost / zero risk) • “Re-skinning” of games to suit special events • Increased adaptability to regulations • Inter-operability via standards such as SAS and forthcoming BOB Game Aging & Replacement Introductory Stage Growth Stage Maturity Stage Decline Stage Game Revenue Time Decline detected •End-of-Life •Time of Day •Seasonal •Etc… Roll-in new game Does it Work? ...Today • Nearly 4,000 machines installed • Another 3,000 being deployed • Hundreds of millions of transactions processed • Billions of dollars wagered Same System, many Cabinets Casino Slot Arcade/VLT (metal) FOBT Wall-mounted kiosk Also slant-top, bar-top, theme-look, … Real Time Monitoring and Control Information on : REGION 1 from Week 45 2001 to 46 2001 Game Name Sales Profit Profit % No Trans Golden Track 10,081.90 3,461.90 34.3 12097 Penalty 34,911.20 10,455.25 28.0 22078 Cash Cracker 32,122.30 9,878.40 28.9 34667 Winning Spin 8,988.20 2,889.50 18.4 16551 Golden Scratch 10,567.40 3,655.20 51.0 17933 Doubloon Lagoon 10,344.20 3,405.40 55.2 20457 107,015.20 33,745.65 31.5 123783 TOTALS Real Time Monitoring and Control Today’s Reports Yesterday’s Reports Real Time Monitoring and Control Performance To Date Financial Reports Activity Reports ShopTerminal Shop Name Manchester 256/33 London256/22 Birmingham 256/88 Sw ansea 256/77 Glasgow 256/21 Poole 236/14 Liverpool 236/67 Portsmouth 236/87 Exeter236/44 Southampton 236/55 Shop Sales Name Manchester £1,360.10 London £672.54 Birmingham £922.67 Sw ansea£728.26 Glasgow £486.22 Poole £1,940.50 Liverpool £756.65 Portsmouth £8,225.83 Exeter £1,015.20 Southampton £896.47 Wigan236/92 TOTAL Wigan £488.54 £17,492.97 Profit Sales ProfitProfit % No. Trans Profit % No. Trans £399.22 £1,360.10 29% £399.22 2118 29% 2118 £140.22 £672.54 21% £140.22 278 21% 278 £320.03 £922.67 35% £320.03 877 35% 877 £260.22 £728.26 36% £260.22 563 36% 563 £90.50 £486.22 19%£90.50 149 19% 149 £410.40 £1,940.50 21% £410.40 1072 21% 1072 £200.30 £756.65 26% £200.30 516 26% 516 £2,655.20 £8,225.83 32% £2,655.20 5245 32% 5245 £315.50 £1,015.20 31% £315.50 642 31% 642 £180.60 £896.47 20% £180.60 558 20% 558 Displayed by terminal £75.40 £488.54 £4,948.90 £17,492.97 15%£75.40 112 15% 28% £4,948.90 12130 28% Sales Profit Profit percentage Number of 112 transactions (bets) 12130 Activity Reports Displayed by game across all terminals Activity Reports Transaction timings across all terminals D Logistics Reports Status Terminal Shop ID Name Status Shop Name Last Login Date LastLogout Login Date Last Last Logout D N 2334 Reading 22/344 N 22/344 Reading 17/02/2002 09:18:23 am 17/02/2002 am 17/02/2002 09:18:23 5:45:11 pm 17/02/2002 5:45:1 Y 2357 Swindon 22/667 Y 22/667 Swindon 18/02/2002 10:56:16 am 18/02/2002 am 17/02/2002 10:56:16 5:55:35 pm 17/02/2002 5:55:3 Y 2380 Newcastle Y 21/445 21/445 Newcastle 18/02/2002 09:45:44 am 18/02/2002 am 17/02/2002 09:45:44 6:09:25 pm 17/02/2002 6:09:2 Y 2134 NorthamptonY 23/477 23/477 Northampton 18/02/2002 09:42:19 am 18/02/2002 am 17/02/2002 09:42:19 5:58:14 pm 17/02/2002 5:58:1 Y 5921 Coventry 22/299 Y 22/299 Coventry 18/02/2002 09:21:35 am 18/02/2002 am 17/02/2002 09:21:35 6:22:12 pm 17/02/2002 6:22:1 Y 4791 Croydon 21/333 Y 21/333 Croydon 18/02/2002 09:55:21 am 18/02/2002 am 17/02/2002 09:55:21 6:11:02 pm 17/02/2002 6:11:0 Y 4344 Chichester Y 23/558 23/558 Chichester 18/02/2002 09:58:05 am 18/02/2002 am 17/02/2002 09:58:05 5:34:22 pm 17/02/2002 5:34:2 Y 2237 Aberdeen Y 20/233 20/233 Aberdeen 18/02/2002 09:33:10 am 18/02/2002 am 17/02/2002 09:33:10 6:02:55 pm 17/02/2002 6:02:5 Y 4770 Bristol 22/887 Y 22/887 Bristol 18/02/2002 09:29:45 am 18/02/2002 am 17/02/2002 09:29:45 6:08:35 pm 17/02/2002 6:08:3 Transaction Details Revenue /Slot /Day %Daily/Slot 18 0 0 % 16 0 0 % 14 0 0 % 12 0 0 % 10 0 0 % 800% 600% 400% 200% 0% D ec- 0 1 %Daily/Slot D ec- 0 2 D ec- 0 3 Dec-01 Dec-02 Apr-03 M ay-03 Dec-03 - 1067% 1300% 1400% 1600% Total Revenue /Day %Total/Day 4 50 0 % 4000% 3 50 0 % 3000% 2 50 0 % 2000% 150 0 % 10 0 0 % 50 0 % 0% D ec- 0 1 %Total/Day D ec- 0 2 D ec- 0 3 Dec-01 Dec-02 Apr-03 M ay-03 Dec-03 - 2700% 3200% 3300% 4000% Secure downloadable gaming is now a reality that our industry will have to embrace A Regulators Perspective Gaming Technology Summit, May 29 2003, Las Vegas Our Mission: GSA is an international trade association representing gaming manufacturers, suppliers, operators and regulators. Panel discussionWe facilitate the identification, definition, development, Q&A promotion, and implementation of open standards to enable innovation, education, and communication for the benefit of the entire industry. Gaming Technology Summit, May 29 2003, Las Vegas BOB Floor Architecture Our Mission: GSA is an international trade association representing gaming manufacturers, suppliers, operators and regulators. Panel discussionWe facilitate the identification, definition, development, Q&A promotion, and implementation of open standards to enable innovation, education, and communication for the benefit of the entire industry. Gaming Technology Summit, May 29 2003, Las Vegas