The Foundations of Planning ©Prentice Hall, 2001 Chapter 3 1 Learning Objectives • Define planning • Explain the potential benefits of planning • Identify the potential drawbacks of planning • Compare strategic and tactical plans • Compare directional and specific plans ©Prentice Hall, 2001 Chapter 3 2 Learning Objectives • Discuss Management by Objectives • Outline the strategic management process • Describe the four grand strategies • Explain SWOT analysis • Learn how entrepreneurs and bureaucratic managers approach strategy ©Prentice Hall, 2001 Chapter 3 3 Set Control Standards Provide Direction Reasons for Planning Minimize Waste or Redundancy ©Prentice Hall, 2001 Reduce the Impact of Change Chapter 3 4 Rigid Assumptions of Stability Environmental Turbulence Arguments Against Strategic Planning Intuition and Creativity Focus on Today’s Competition Preoccupation with Current Success ©Prentice Hall, 2001 Chapter 3 5 Does Planning Improve Performance? • Financial results • Environmental concerns • Quality and implementation ©Prentice Hall, 2001 Chapter 3 6 How Do Strategic and Tactical Plans Differ? Time Frame ©Prentice Hall, 2001 Scope Chapter 3 Objectives 7 The Time Frame of Planning Short-Term Plans ©Prentice Hall, 2001 Long-Term Plans Chapter 3 8 Specific Plans Low General Directional Plans High Flexibility Objectives Clear ©Prentice Hall, 2001 Chapter 3 9 Single-Use and Standing Plans Unique Situations ©Prentice Hall, 2001 Ongoing Operations Chapter 3 10 What Is Management by Objectives? Organizational Objectives Divisional Objectives Departmental Objectives Individual Objectives ©Prentice Hall, 2001 Chapter 3 11 Common MBO Elements Goal Specificity Participative Decision Making Explicit Time Period Performance Feedback ©Prentice Hall, 2001 Chapter 3 12 Goal Difficulty Goal Specificity Does MBO Work? Top Management ©Prentice Hall, 2001 Participation Chapter 3 13 Setting Employee Objectives • Identify key job tasks • Set specific hard goals • Let employees participate • Prioritize goals • Build in feedback • Reward goal attainment ©Prentice Hall, 2001 Chapter 3 14 The Downside of Objectives Quality of Products Quantity of Products Individual Effort Team Focus Potential Improvement Continuous Improvement ©Prentice Hall, 2001 Chapter 3 15 The Strategic Management Process Set Mission, Objectives, and Strategies Analyze the Environment Identify Opportunities and Threats Analyze Resources Identify Strengths and Weaknesses Reassess Mission and Objectives Formulate Strategies Implement Strategies Evaluate Results ©Prentice Hall, 2001 Chapter 3 16 Starting the Strategic Management Process Mission ©Prentice Hall, 2001 Objectives Strategies Chapter 3 17 Analyzing the Environment Environmental Scanning Competitive Intelligence ©Prentice Hall, 2001 Chapter 3 18 Strengths Threats SWOT Analysis Weaknesses Opportunities ©Prentice Hall, 2001 Chapter 3 19 Identifying Opportunities Organization’s Resources Opportunities in the Environment Organization’s Opportunities ©Prentice Hall, 2001 Chapter 3 20 Growth Stability The Grand Strategies Combination ©Prentice Hall, 2001 Retrenchment Chapter 3 21 Determining A Competitive Strategy Cost Leadership Differentiation Focus ©Prentice Hall, 2001 Chapter 3 22 What Happens After Strategies Are Formulated? Implementation Evaluation ©Prentice Hall, 2001 Chapter 3 23 Benchmarking Quality As A Strategic Weapon ISO 9000 Six Sigma ©Prentice Hall, 2001 Chapter 3 24 The Entrepreneurial Personality Common Personality Traits ©Prentice Hall, 2001 Three Critical Factors Chapter 3 Other Important Factors 25 Comparing Entrepreneurs and Traditional Managers Characteristics Managers Entrepreneurs • Primary Motivation • Traditional Rewards • Personal Rewards • Time Orientation • Short-Term Goals • Long-Term Goals • Activity • Delegate/Supervise • Direct Involvement • Risk Propensity • Low • Moderate • View of Failure/Errors • Avoidance • Acceptance ©Prentice Hall, 2001 Chapter 3 26