Simmons Hispanic Data Resources American Library Association Midwinter Conference January 2008 For Over 50 Years, the Voice of the American Consumer ©Experian 2007. All rights reserved. Confidential and proprietary. Experian and the marks used herein are service marks or registered trademarks of Experian. An Introduction… For Over 50 Years, the Voice of the American Consumer Simmons Core Studies National Consumer Survey (NCS/NHCS) – 25,000 Hispanic & non-Hispanic Adults 18+ – Available with or without expanded Hispanic Demographic/Media sections National Kids Survey – 2,200+ Kids 6-11 National Teens Survey – 2,200+ Teens 12-17 SimmonsLOCAL – 18+ NCS/NHCS for all 209 DMA’s For Over 50 Years, the Voice of the American Consumer Broad Categories Measured • Lifestyle and Demographics • Household Products • Newspapers, Internet & Magazines • Toiletries • TV, Movies & Radio • Home & Office • Food & Drink • Money Management • Shopping • Opinions • Electronics • Automotive • Health & Medicine • Pets For Over 50 Years, the Voice of the American Consumer Simmons NHCS: What’s Inside • Demographics – Special Hispanic Demographics • Heritage • Country of Birth/Year Moved to U.S. • Language Preferences • Number of Hispanic Adults in HHLD • ‘Language and the Media’ Attitudes and Opinions • Consumer Behavior – Psychographics • 600+ measures – Media Consumption • Print, TV, Cable, Radio, Internet – Product/Brand Consumption • 8,000+ brands, 425+ categories • Segmentation Systems – Simmons Psychographic Scales* – COHORTS (General Market & Hispanic*) – Experian True Touch Segments* – Tipping Points – Waistband Segments For Over 50 Years, the Voice of the American Consumer Acculturation… For Over 50 Years, the Voice of the American Consumer Acculturation Scale Development • The first step in the development of the model was a theoretically-based investigation of the different pathways to acculturation and indicators of cultural identity. • The Premise: Acculturation is not a one-dimensional pathway, that is, people don’t simultaneously drop one culture and pick up another. People tend to integrate aspects from different cultures into their lives. There tends to be a transition process from one culture to another. The potential exists for people to never leave transitional, cultural identity stages in their lives. For Over 50 Years, the Voice of the American Consumer A Selection of Simmons Cultural Indicators When I’m with nonHispanics, I like to share more about my Hispanic heritage. I enjoy eating traditional American food. I enjoy living the American lifestyle and customs. I often celebrate U.S. national holidays such as the Fourth of July and President’s Day. ATTACHMENT TO U.S. (HOST) CULTURE ATTACHMENT TO ORIGINAL CULTURE My home has many things in it that remind me of my Hispanic heritage. I have more Hispanic friends than non-Hispanic friends. I often celebrate holidays from Hispanic countries. I try to keep up with Latin music, news or sports from Hispanic countries. For Over 50 Years, the Voice of the American Consumer Example 1: Spanish-Language Magazines Hispanics/Latinos who have strong ties to their Hispanic culture over-index to the average Hispanic for having read a Spanish-language magazine. READ ANY SPANISHLANGUAGE MAGAZINE IN LAST 6 MONTHS 130 120 110 100 INDEX 90 80 70 60 50 1 2 3 4 5 IDENTITY WITH ORIGINAL CULTURE SCALE For Over 50 Years, the Voice of the American Consumer Example 2: Spanish-Language Cable Hispanic/Latinos with a high original culture score overindex for having watched a Spanishlanguage cable network in the last 7 days. Hispanics who have a weak attachment to their traditional culture and norms are least likely to have watched a Spanish cable network. VIEWED ANY SPANISHLANGUAGE CABLE NETWORK IN LAST 7 DAYS 140 130 120 110 100 INDEX 90 80 70 60 50 40 1 2 3 4 5 IDENTITY WITH ORIGINAL CULTURE SCALE For Over 50 Years, the Voice of the American Consumer Example 3: When Moved to U.S.? RESPONDENT MOVED TO U.S. IN 1995 OR LATER Hispanics who have weak ties to U.S. Culture are more likely to have moved to the U.S. within the last 9 years. 150 130 INDEX110 90 70 50 1 2 3 4 5 IDENTITY WITH HOST CULTURE SCALE For Over 50 Years, the Voice of the American Consumer Product Placement… For Over 50 Years, the Voice of the American Consumer Product Placement Among Hispanics Product Placement in Television – Agree Alot After I watch my favorite TV show, I can remember the name brand products the characters were using 180 When I see a character on a TV show using a brand name product I have never used before I am more likely to try it 271 When I see a brand name product I've used before in a TV show, I am reassured that the product is good 273 When I'm in the grocery store and I see a brand name product I recognize from a TV show, I'm more likely to buy it than its competitor For Over 50 Years, the Voice of the American Consumer 249 Product Placement Among Hispanics Product Placement in Movies – Agree Alot After I watch a movie, I can remember the name brand products the characters were using in the movie When I see a character in a movie using a brand name product I have never used before I am more likely to try it 156 160 When I see a brand name product I've used before in a movie, I am reassured that the product is good When I'm in the grocery store and I see a brand name product I recognize from a movie, I'm more likely to buy it than its competitor For Over 50 Years, the Voice of the American Consumer 227 210 Shopping Attitudes and Styles… For Over 50 Years, the Voice of the American Consumer Shopping Attitudes Among Hispanics Shopping Psychographics – Any Agree I especially enjoy shoppng with someone of the opposite sex I prefer shopping at specialty stores because they tend to carry the best brands 125 136 203 I often go out of my way to find new stores to shop at I really enjoy any kind of shopping For Over 50 Years, the Voice of the American Consumer 138 Brand Loyal Shoppers among Hispanics 140 130 120 110 100 INDEX 90 80 70 60 50 40 1 F ar B elo w A ver ag e 2 3 Brand Loyalty For Over 50 Years, the Voice of the American Consumer 4 5 F ar A b o ve A ver ag e Child Influenced Shoppers among Hispanics 200 180 160 140 INDEX 120 100 80 60 40 1 F ar B elo w A ver ag e 2 3 Brand Loyalty For Over 50 Years, the Voice of the American Consumer 4 5 F ar A b o ve A ver ag e Consumer Confidence among Hispanics 140 130 120 110 100 INDEX 90 80 70 60 50 40 1 Low 2 3 4 5 6 Consumer Confidence For Over 50 Years, the Voice of the American Consumer 7 8 High Multimedia Engagement Study… For Over 50 Years, the Voice of the American Consumer MME Methodology: W2 (Q1 ’07) Nearly 1,000 media vehicles measured: Television (540) – 102 Broadcast & Cable TV Networks – 438 Broadcast, Cable & Syndicated programs – Viewing Environment – DVR, In home, Out of home Print (150) – 150 Top Read Titles – Monthlies, Bimonthlies, Weeklies – Hard copy/Online – Depth of read For Over 50 Years, the Voice of the American Consumer Internet (293) – Top Ranked AdSupported Consumer Sites – Additional Magazine and Television websites Engagement Dimensions A set of six global Engagement Dimensions are measured across all media channels: – Inspirational – Trustworthy – Life Enhancing • Television • Internet • Print – Social Interaction – Personal Timeout – Ad Attention/Receptivity For Over 50 Years, the Voice of the American Consumer Engagement Dimensions – Inspirational: I am inspired by this program, magazine or Internet site; I have an emotional connection to this program, magazine or site. – Trustworthy: I trust that this program, magazine or website tells the truth and does not sensationalize things. – Life Enhancing: I am always learning about new things and places from this program, magazine or website—things that help me make better decisions in my life – Social Interaction: This program, magazine or website constantly provides fodder for conversations that I have with friends and family – Personal Timeout: This program, magazine or Internet site is special to me – the time I spend with this media element is enjoyable and considered “time just for me” – Ad Attention/Receptivity: I am open to viewing/reading advertising on this program, magazine or Internet site because it is interesting and relevant to me For Over 50 Years, the Voice of the American Consumer Key Findings: Inspirational Media Most Inspirational Media Inspirational: I am inspired by this program, magazine or Internet site; I have an emotional connection to this program, magazine or site. [G] INSPIRATIONAL Score EXTREME MAKEOVER: HOME EDITION (ABC) EBONY OPRAH.COM LITTLE HOUSE ON THE PRAIRIE (HALLMARK CHANNEL) O, THE OPRAH MAGAZINE ANIMAL COPS (ANIMAL PLANET) 7TH HEAVEN (CW) BLACK ENTERPRISE OPRAH WINFREY (IN SYNDICATION) ANIMAL RESCUE (IN SYNDICATION) ESSENCE LITTLE HOUSE ON THE PRAIRIE (TV LAND) THE ADVOCATE EBONYJET.COM (EBONY AND JET MAGAZINE) PARENTING CHANNEL.NATIONALGEOGRAPHIC.COM (NATGEO CHANNEL) BABY TALK JET THE AMERICAN LEGION WOMAN'S WORLD 394 386 373 373 371 369 367 367 366 366 363 361 360 359 359 357 357 357 355 355 Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) For Over Years, the Voice of- Q1 the’07)American *Base: A18+ 50 Source: Simmons MME W2 six-month (Q4 ’06 Consumer Key Findings: Multi-Channel Signature Analysis ESPN Properties 350 Score 300 250 200 150 al n tio ri a sp n I us Tr y th r o tw fe Li g in c an h En espn.com ESPN ESPN, The Magazine l ia c So n io t c ra e t In al n o rs e P ut o e m i T Ad A n io t n tte Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) For Over 50 Years, the Voice of the American Consumer Key Findings: Television Hispanic Non-Hispanic Inspirational 239 245 Trustworthy 285 286 Life Enhancing 259 236 Social Interaction 288 282 Personal Timeout 289 293 Ad Receptivity 250 221 *Ad-Supported Program Average For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Key Findings: Magazine Hispanic Non-Hispanic Inspirational 264 275 Trustworthy 314 325 Life Enhancing 306 302 Social Interaction 307 305 Personal Timeout 308 308 Ad Receptivity 297 286 *Ad-Supported Program Average For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Key Findings: Internet Hispanic Non-Hispanic Inspirational 232 223 Trustworthy 308 308 Life Enhancing 290 280 Social Interaction 297 281 Personal Timeout 266 265 Ad Receptivity 249 230 *Ad-Supported Program Average For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Key Findings: Television Spanish English Inspirational 246 245 Trustworthy 275 266 Life Enhancing 255 205 Social Interaction 283 268 Personal Timeout 284 297 Ad Receptivity 257 203 For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Key Findings: Magazine Spanish English Inspirational 278 273 Trustworthy 311 324 Life Enhancing 297 303 Social Interaction 309 305 Personal Timeout 310 308 Ad Receptivity 295 287 For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Key Findings: Internet Spanish English Inspirational 293 223 Trustworthy 326 308 Life Enhancing 314 280 Social Interaction 337 282 Personal Timeout 310 254 Ad Receptivity 302 231 For Over 50 Years, the Voice of the American Consumer Source: Simmons MME W2 six-month (Q4 ’06 - Q1 ’07) Database Integration… For Over 50 Years, the Voice of the American Consumer What is BehaviorGraphics™? A segmentation system, based on an integration of Nielsen and Simmons data, that organizes people based on their viewing behavior For Over 50 Years, the Voice of the American Consumer New Model – (’07-’08) • Trendsetters • Kid Focused • Renaissancers • All About Los Ninos • Tee Timers • Informaticos • Picket Fences • • Spanish Heritage Aficionados Sarcastics • • Musica Fans Sports Enthusiasts • • Familia y Futbol Platinum Shoppers • • Happy Casa Home & Family • • New Traditionals Makeover Mavens • • Compra-Holics Real Adventures - NEW New Model: • • Este Momento Night Owls - NEW • Brass Tacks - NEW • Urbanites • Film Fanatics - NEW • Careful Consumers •32 Total Segments •23 English Language TV Genres •9 Spanish Language TV Genres •5 New General Mkts Segments •18 Returning •5 non-Returning: • The Good Life - NEW • Potentials • Social & Savvy • Pragmatists • Work Hard-Play Hard • Daytime Dramatics Stats: • Technofiles For Over 50 Years, the Voice of the American Consumer -Investigators -Family Traditions -Just the 2 of Us -Media Heads -Gold Standard A few of the 2006 BehaviorGraphics FAQs • How many BehaviorGraphic segments are there? Primary Genre Primary Genre Primary Genre Primetime Reality/Sitcoms Crime Programs Popular Primetime Dramas Platinum Shopper Young & well-off Fashion conscious Mobile lifestyles, dining out, movies, and nightclubs Investigators Down-home lifestyles, cooking, gardening, country clubs, environmental organizations and church organizations Go to museums or to the theater Influential; others seek them out for advice before making a big Traditionalists who are brand loyal with conservative tastes purchase Gold Standard Upscale, self-assured group who are very efficient and organized Having everything in order & juggling various tasks is key Want to look good, stay young, be healthy and enjoy the finer things in life For Over 50 Years, the Voice of the American Consumer • In the 2006-2007 model there are 23 adult segments in the NTI and 23 Hispanic adult segments in the NHTI • How stable is the system year to year? • Typically we see 70% to 80% of the segments return year after year. • Segments based on “established” programming like cable news or primetime news magazines are more stable, whereas segments based off niche programming are often less stable BG 32: Este Momento • Este Momento are confident, young Hispanics who are single and unencumbered • They enjoy being the go-to- person among their friends for health and nutrition, as well as fashion • They want to be noticed and like to wear clothes that get them the attention they crave • Friends are their focus and they enjoy spending time with them eating out, shopping, going to concerts or going to the movies • Novelas on Azteca America are a favorite • Living in the moment is what this group does best! For Over 50 Years, the Voice of the American Consumer SimmonsLocal Model… For Over 50 Years, the Voice of the American Consumer Local Consumer Study (LCS) The LCS builds upon the accredited Simmons survey process integrating 5 years of Simmons data with household and geographic data from other trusted sources to reveal a unique GeoBehavioralSM fingerprint for every U.S. Census block group. For Over 50 Years, the Voice of the American Consumer Local Consumer Study (LCS) ! The most recent year’s Simmons survey respondents are compared and scored to the GeoBehavioralSM fingerprint of each block group. Respondents are sampled to represent the population in that block group based upon the comparison score. 170318093002 170318093003 170318092002 170318087021 170318092003 170318095001 170318096001 170318094003 170318094002 170318095002 170318094001 170318095003 ! 170318098003 170318098001 170318097001 170318099001 170318098002 Lake Michigan 170310000000 ! 170318103021 170318100001 170318101001 170318101005 170318101002 170318103022 170318100002 170318101004 170318101003 170318103023 170318100003 170318102005 170318102004 170318102001 170318103014 170318102003 170318102006 170310101001 170318102002 170310202001 170310201001 170310102002 170310102001 170310103001 170310202002 170310105001 170310204001 170310203001 170310107002 170310204002 ! For Over 50 Years, the Voice of the American Consumer 170310107001 170310106001 170310104001 Local Consumer Study (LCS) There are many benefits to the patent-pending GeoBehavioralSM methods used in the Local Consumer Study 1. Sample sizes larger than any other local research study Average sample size in LCS markets is approximately 27,000 Large sample means more stable and more reliable results 2. Ability to deliver syndicated insights for every media market 3. Block group fingerprints more reliably reflect marketplace nuances 4. The only cost-effective model to capture extensive insight in every market (U.S. Patent Application Serial No. 11/018,976 “Information Modeling and Projection for Geographic Regions Having Insufficient Sample Size”) and protected by US patent law For Over 50 Years, the Voice of the American Consumer Case Study: Regional Bank Market to Hispanics Challenge: Begin Reaching More Hispanic Consumers A regional bank needs to determine how to begin marketing to area Hispanics and at which have the highest potential to serve Hispanic customers? For Over 50 Years, the Voice of the American Consumer Case Study: Regional Bank Markets to Hispanics Consumer Profile: The detailed insights in ELMS show that Greensboro area Hispanics are primarily of Mexican heritage and that over half were born outside of the United States and speak only or mostly Spanish. Greensboro Hispanics: Language Preference 7.12% 0.75% 10.30% Born in U.S. Born in US Born Outside of US Heritage Mexican Other Puerto Rican Cuban 42% 24.20% 24.70% 58% 73% 17% 7% 3% 32.90% ONLY ENGLISH MOSTLY ENGLISH / SOME SPANISH MOSTLY SPANISH / SOME ENGLISH ONLY SPANISH BOTH ENGLISH AND SPANISH EQUALLY MOSTLY SOME OTHER LANGUAGE For Over 50 Years, the Voice of the American Consumer Case Study: Regional Bank Market to Hispanics Geographic Targeting: Hispanic Banking Prospects ELMS shows which branches have the highest potential to serve Hispanic customers by quickly plotting the Hispanic concentration within every ZIP code. For Over 50 Years, the Voice of the American Consumer Case Study: Regional Bank Markets to Hispanics Consumer Profile: How to Reach Area Hispanics ELMS provided insights on how to reach and message to the Greensboro area Hispanics Greensboro Hispanics: Avg. Weekly TV Hispanics in Greensboro with Bank Account: 5% 36% 59% English Lang Spanish Lang No Viewing Greensboro Hispanics Respect companies advertise in Spanish Loyal to companies advertise in Spanish Remember products advertised in Span. Spanish labeling helps me select Spanish ads important in my decisions For Over 50 Years, the Voice of the American Consumer Have ATM Card Avg. Uses/Month: 0 Avg. Uses/Month: 1 Avg. Uses/Month: 2-3 Avg. Uses/Month: 4+ Use Credit Card MasterCard Visa Other 48% 41% 32% 20% 26% 74% 21% 15% 30% 34% 65% 42% 50% 8% Summary… For Over 50 Years, the Voice of the American Consumer