1 Parent Roles - Employer Part 3 of 4 Learning modules Introduction Many families assume multiple roles that extend beyond typical roles associated with family functioning as a result of caring for their child. In this module, we will explore parent roles as employers from perspectives of a role strain approach and a role enhancement approach. Although each role is presented separately, in reality there is great overlap and interplay between these roles. Adopting these roles has implications for how families cope or adjust to the demands in their lives, but also influences how practitioners and professionals will engage, interact work with families. This software is licensed under the BC Commons License. 2 Learning Objectives Upon completion of this module, you will be able to Describe the concepts of role strain approach and role enhancement approach Identify parents’ roles as Caregiver, Service Recipient, Employer, and Advocate o Develop an awareness of families as employers Reflect on the implications of each role as applied to role strain and role enhancement. Employer Readings Autism Community Training. 2011. Information for Parents: accessing the RASP list. http://www.actcommunity.net/registry-of-autismservice-providers/information-for-parents.html#RASPAccess Batstone, D. (2011). Selecting a professional. Autism manual for BC: Chapter 3. Retrieved at http://www.actcommunity.net/autisminformation/autism-treatment/selecting-a-professional.html Drysdale, M. (n.d.). Setting up your ABA team: Employee or contractor? Autism funding in B.C. Retrieved at http://asdfunding.com/default.aspx Ministry of Labour, Citizens’ Services and Open Government. (2011). Employee or Independent Contractor Factsheet. B.C. Government. http://www.labour.gov.bc.ca/esb/facshts/employee.htm Worksafe B.C. (2011) http://www.worksafebc.com/default.asp 3 Reviewing: Role Enhancement or Role Strain The following definitions outline the perspective of role enhancement and role strain. As you work through each section, be prepared to consider these approaches as they pertain to each module. As the individual’s and family’s needs change over time, there are circumstances throughout the families’ lives that will change the balance or degree to which these roles will have significant impact or applicability (Vaydanoff & Donnelly, 1999). Role Strain Approach This approach suggests that the more roles a family member assumes as a result of their caregiving activities, the greater the demands are for time and an increased probability of role conflicts. As the number of roles increase, the higher the degree of role strain and conflict, resulting in greater psychological distress. Role Enhancement Approach This approach suggests that participating in multiple roles can benefit families as increased participation in these roles can provide rewards and positive outcomes that assist in their caregiving efforts. Role enhancement is perceived to outweigh the psychological impact of role strain 4 due to the benefits realized. 1. Role as Employer Some families seek to have greater control and influence over thetype of resources they use and how they will be allocated. In this section, we will explore the options families have for recruitment and retention of staff as well as the associated responsibilities with those choices. While having the option to use funds in a self directed manner is an option not all families will select, those that do must be aware and understand federal and provincial laws that define the relationship as well as the reporting mechanisms specific to each governing body. Why does this matter? Families can be held liable for breach of federal and provincial laws Families can be held liable for up to 7 years, long after an employee has left Families can lose funding due to perceived mismanagement of funds, however the individual receiving supports does not lose funding. Rather the contract is awarded to another service provider, reducing the family’s ability to control their resources. Families can experience significant financial hardship as a result of not knowing about or understanding the laws. A lack of knowledge or understanding of the laws does not preclude families from experiencing consequences related to breaching any of the acts or associated processes Practitioners may find that they are held liable or are ineligible for benefits that they may have thought they were entitled to. i.e. maternity benefits, unemployment insurance). They must ensure that the employers portion of all benefits are paid (i.e. C.P.P., E.I) 5 Defining the working relationship There are a few ways that families can enter into a working relationship with practitioners: o Families who receive funding through the Autism Funding, AtHome and Individualized Funding streams may choose to work in partnership with an agency to manage staffing and financial accountability measures associated with the particular funds. Families must choose an agency that has a solid reputation around working collaboratively with families and individuals. This is often through word of mouth with other families! o For those who opt to have more control over their resources can do so by hiring their own staff and managing accountability measures required by the funder(s). o Some families may be ineligible for certain types of funding or may need to use their own resources to recruit and maintain practitioners in their home. In this case, families will hire practitioners privately. Should the last two options be pursued, families must be aware of the legal definitions that define the nature of the working relationship with practitioners as well as what constitutes an “employee” vs. and “independent contractor”. 6 According to the Ministry of Labour, Citizens’ Services and Open Government, there are two ways to interpret “families as employers”: Contractual interpretation: When families decide to hire practitioner or consultant under a contract, the following circumstances apply: The family is paying the person A contract must be in place spelling out the terms and conditions of the relationship. The family is hiring the person because of their expertise, knowledge, skills and tools/materials. An independent Behaviour Consultant would be a good example of this type of working relationship. However, the family must be aware that just because someone says they are a consultant, does not make them one. Revenue Canada will be the final decision maker in all situations where the nature of the working relationship is in question. (Note: Behaviour interventionists should be aware that 9 times of 10, the person has been deemed to be an employee)! Employer/employee interpretation: An employer/employee relationship is deemed to exist where the family has more control over the working relationship. This would include such items as providing training, directing the hours of work, using materials and tools that belong to the family. 7 When this type of working relationship exists, families must satisfy criteria of 3 governing bodies: o Revenue Canada o Employment Standards o Worksafe BC Each governing body has different tests to determine whether or not a worker is deemed an employee or contractor. Although it may appear to be cut and dry, there are many circumstances that make it more challenging as the criteria that each body has developed is not always in alignment. For example: A family decides to contract with a behaviour interventionist who is not associated with any agency. They draw up a contract and assume they have met the terms under associated with being an “independent contractor”. However, this is the behaviour interventionist’s sole source of income and he/she is using materials supplied by the family in order to support the child. As a result, Revenue Canada would most likely rule that this is an employee/employer relationship and the family would be liable. If the behaviour interventionist had a key to the person’s home, Employment Standards would likely rule that the person is an employee and the family would be liable. Why would this be problematic? When hiring an independent contractor, families are not required to pay CPP, IE, or WCB premiums. They would be on the hook to submit remittances backdating to the start date of employment plus any associated penalties. It is incumbent on both parties to determine the tax/non tax status, employee or independent contractor status in order to protect themselves. In either 8 event, families are encouraged to get Personal Option Protection Coverage to protect themselves in the event of error and to minimize their risk. For more information, check out the Employee or Independent Contractor Fact Sheet. Beyond the legalities of the relationship Beyond the legal relationship that exists between practitioners and families, there are other challenges that emerge when working out of the home for both families and practitioners. For example: o Personal and professional boundaries may be unclear; it is critical that families have a job description and employment agreement outlining the relationship and responsibilities to help prevent issues in this area. o Families may be over accommodating employees for fear that they will lose the practitioner. This has implications for the balance of power that is assumed in these types of situations as well as the extra “work” involved to make these accommodations. For example, some families may adjust their scheduling to accommodate the practitioner’s life and work schedule at the expense of what might work best for their child or family situation. 9 o Practitioners may not show up as scheduled, resulting in families dealing with the fall out. This may include dealing with a child’s disappointment, personal employment issues for the parents and / or jeopardizing the trust that has been established with the practitioner. o Practitioners quitting without due notice. As with the previous point, the consequences have greater implications the require time, energy and resources to recruit new practitioners. o Practitioner isolation can be an issue when working in a family home. Although the practitioner may have a good working relationship with the family, peer support is also essential. o Awkward situations regarding family dynamics where a practitioner is privy to family arguments, concerns and lifestyles. o Loss of family privacy and issues related to confidentiality about the child and the family. o Families spending inordinate amount of time recruiting to maintain their hiring needs or dealing with employment issues (i.e. BI team group dynamics, consistency in approaches, employee theft, etc.) o Families taking extra liberties that extend beyond the nature of the working relationship i.e. A family asks the BI if they mind babysitting an extra hour due to a work commitment they have. 10 Although we will explore some of these issues in other modules, it is essential that both families and practitioners define the formal and informal nature of the relationship early on to ensure a positive and productive experience for all parties. 1.1. A walk in the shoes of a “Parent Employer” Stepping in the shoes of parents for a moment, let’s explore some of the roles families play as employers. For purpose of this module, we will explore a very small segment of the decisions Parents as Employers must make so you can develop an awareness of some of the challenges that extend beyond the typical family functions. The following resources have been provided for you as you complete the following activity. Employer Readings/Resources Autism Community Training. 2011. Information for Parents: accessing the RASP list. http://www.actcommunity.net/registry-ofautism-service-providers/information-for-parents.html#RASPAccess Batstone, D. (2011). Selecting a professional. Autism manual for BC: Chapter 3. Retrieved at http://www.actcommunity.net/autisminformation/autism-treatment/selecting-a-professional.html Drysdale, M. (n.d.). Setting up your ABA team: Employee or contractor? Autism funding in B.C. Retrieved at http://asdfunding.com/default.aspx Ministry of Children and Family Development. Autism Program: Request to pay service providers/suppliers. http://www.mcf.gov.bc.ca/autism/pdf/cf_0925.pdf 11 Ministry of Children and Family Development: Autism Programs: Reimbursement for Autism Expenses http://www.mcf.gov.bc.ca/autism/pdf/cf_0926.pdf Ministry of Children and Family Development: Sample Service Provider Invoice http://www.mcf.gov.bc.ca/autism/forms.htm Ministry of Labour, Citizens’ Services and Open Government. Employee or Independent Contractor Factsheet. http://www.labour.gov.bc.ca/esb/facshts/employee.htm Worksafe B.C. (2011) http://www.worksafebc.com/default.asp 1.1.1. Finding a Behaviour Consultant & Behaviour Interventionist Once families have obtained Autism funding, they must pursue the task of selecting a Behaviour Consultant that will fit with their values, and needs for educational qualifications, experience, and particular expertise. Your task as the parent is to: Review the RASP list and analyze the different qualities and characteristics that you would use to select a consultant for your 4-year-old child who has autism. Identify what factors informed your preferences for different qualities and characteristics. Since no central list exists for behaviour interventionists, where would you look when recruiting? Share your findings with your small group. What differences do you notice between your criteria? 12 1.1.2. Preparing your interview You have now made your decision about the consultant you would like to hire. (Please note that you do not have to identify real consultants, I’m looking at generalities only so your consultant may be viewed as fictional). As a parent, you will be required to prepare an interview. Your tasks is to: Identify 3 questions you think would be important to you and your family to ask during the interview before making your final decision. Identify 3 questions you would ask potential behaviour interventionists. Share your questions with your small group and discuss the similarities or differences. 1.1.3. Determining whether you should recruit employees or independent consultants. Families that elect to recruit behaviour interventionists or other practitioners to work from their home, must make some significant decisions pertaining to the nature of the working relationship. Your task as the parent is to decide which direction will best serve your interests. Your task is to read: Ministry of Labour, Citizens’ Services and Open Government. Employee or Independent Contractor Factsheet. http://www.labour.gov.bc.ca/esb/facshts/employee.htm 13 Drysdale, M. (n.d.). Setting up your ABA team: Employee or contractor? Autism funding in B.C. Retrieved at http://asdfunding.com/default.aspx Answer the following question in your small group and post your answer: Drysdale (n.d.) suggests that families would be better off to contract with interventionists. After reading the government fact sheet, do you agree or disagree. Why or why not? Discussion Forum: If you were a parent undergoing the process putting a BI team together, how would you view the process in terms of a role enhancement vs. role strain approach? Why? Post your response in the discussion forum. 14 Closing Comments In each section, you have had an opportunity to explore and reflect upon the roles of families through the perspective of being employers. With each role that a family or family member assumes, there will be implications for coping and adapting to these complex roles as viewed through a role strain or role enhancement approach. As practitioners, we must be aware of these implications in order to support individuals and their families most effectively. Not every family will respond the same or desire high levels of involvement in some of these roles. As such, we must adjust our interactions and support strategies to reflect the impact they have on families as well as supporting their overarching goals. 15 Checklist Have you completed the following for each section? Employer section Read: 1. Autism Community Training (2011). Information for parents: Accessing the RASP list. 2. Batstone, D. (2011). Selecting a professional 3. Drysdale, M. (n.d.) Setting up your ABA team: Employee or contractor? 4. Ministry of Labour, Citizens’ Services and Open Government. (2011). Employee or independent contractor factsheet. Reviewed and completed Finding a Behavior Consultant & Behaviour Interventionist Activity o Identify qualities and characteristics o Share findings with small group o Discuss differences between your criteria Preparing for an interview o Prepare 3 questions that would be relevant to your family when selecting a behaviour consultant o Prepare 3 questions that would be relevant to your family when selecting a behaviour interventionist o Discuss similarities and differences in your questions with small group Recruitment of an employee or contractor? o Analyze decision making required for recruiting an employee or contractor based upon selected readings. o Post response in discussion forum 16 References: Autism Community Training (ACT) - Autism Manual for BC – Chapter Three: MCFD Funded Services for Children with ASD http://www.actcommunity.net/images/stories/PDF/PM%20ch5% 20rev12oct10.pdf Autism Community Training. 2011. Information for Parents: accessing the RASP list. http://www.actcommunity.net/registry-of-autismservice-providers/information-for-parents.html#RASPAccess Batstone, D. (2011). Selecting a professional. Autism manual for BC: Chapter 3. Retrieved at http://www.actcommunity.net/autisminformation/autism-treatment/selecting-a-professional.html Benjamin, A., Franke, T., Matthias, R. and Park, E. (n.d.) Consumer Direction and In-Home Services: Recipients Perspectives on Family and Non-Family Service Provision. Journal of Rehabilitation Administration, 22(4). P. 233-247 Darula, B. (2009). The value of caregivers for individuals with autism. http://ezinearticles.com/?The-Value-of-Caregivers-ForIndividuals-With-Autism&id=3944818 Drysdale, M. (n.d.). Setting up your ABA team: Employee or contractor? Autism funding in B.C. Retrieved at http://asdfunding.com/default.aspx Ministry of Children and Family Development. Autism Program: Request to pay service providers/suppliers. http://www.mcf.gov.bc.ca/autism/pdf/cf_0925.pdf Ministry of Children and Family Development: Autism Programs: Reimbursement for Autism Expenses http://www.mcf.gov.bc.ca/autism/pdf/cf_0926.pdf Ministry of Children and Family Development: Sample Service Provider Invoice http://www.mcf.gov.bc.ca/autism/forms.htm Ministry of Labour, Citizens’ Services and Open Government. Employee or Independent Contractor Factsheet. http://www.labour.gov.bc.ca/esb/facshts/employee.htm Worksafe B.C. (2011) http://www.worksafebc.com/default.asp 17 Resource The CASS Behaviour Intervention Provincial Partnership created this resource, funded through BCcampus as part of the Online Program Development Fund. This resource is licensed under the BC Commons v. 2.0 Author(s) Institution(s) Title Description Date Created Education Level Key Words / Tags License Sandra Polushin Douglas College Parent Roles - Caregiver This module is part 3 of 4 and explores the family role as employers from a role strain & role enhancement approach June 2011 Lower level Post Secondary Autism, Autism Spectrum Disorder, Family Roles, Family as Employers, Family as Service Recipients, Family as Advocates, autism, disability, role enhancement, role strain BC Commons v. 2.0