Supply Chain VALUE CO-CREATION Wrap up day 2 Bill Davidson STRATEGY • Foundation setting by exploring Emerging market and maturity of these market Plan • What is my company position in key markets? And where are the gaps? INNOVATION Deliver Make Source Deliver Return Return Suppliers’ Supplier Return Supplier Source • Increasing complexity in supply chain urge us to collaborate with experts but keep control of total supply chain • Co-opetition: Collaboration and competition = Value creation based on Trust • What are the next emerging markets? -> Indonesia / Turkey / Eastern Europe Plan Martin Christopher Make Return Deliver Return Your Company EXECUTION Plan Source Return David Hunt COLLABORATION Make Deliver Source Return Customer Return Customers’ Customer • Strategy: 1.Emerging markets: China and Brazil 2. Travel-retail 3. Direct connection with consumers: Focus on key markets and being in city of consumption Key take aways Client Panel • Emerging markets – – – – – Everyone is active in the BRICS countries Turkey 16 largest world economy, in general to be in the emerging market Success factors range from type of business> start with distributors vs. own affiliate Assessment on long-term emerging markets (ie. Vietnam, Indonesia( only starting) Emerging markets can vary, i.e. manufacturing vs. consumption • Both Innovation and collaboration are key element in a very volatile environment • Successful key elements of last years – – – Innovation: transfer from manual to automated workload in progress Collaboration: Outsourcing to 3rd parties and consolidate (even with competition) Collaboration mostly focused on supplier & logistics partner • Co-opetition is more of a challenge than anticipated< mostly due to legal constraints. Openness varies by industry (ie tyres and C&R are open to this) • IT technology – – – Agility in Supply chain One standard integrated system Enabler for SC control and pre- requisite to collaboration STRATEGY Martin Christopher Bill Plan Davidson Bill Davidson Rob den Heijer Plan INNOVATION Deliver Make Source Deliver Return Return Suppliers’ Supplier Return Supplier Source Make Return Deliver Return Your Company Gene Ochi Rod Stout Plan Source Return COLLABORATION Make Deliver Source Return Customer David Hunt EXECUTION Return Customers’ Customer Key take away of Rob den Heijer – INCO terms • No it is red! • Is that a green shirt? • • INCO terms could make or brake collaboration through the supply chain (green = green) Be careful on the risk of loading the truck The buyer will always pay all costs involved in transport + Insurance -> avoid double payment Tips: – – – When EXW or FCA sellers premises is used: do not sign CMR or other transport document, because you will become part of transport agreement In case of FOB: demand a copy of B/L and make sure you are not mentioned as shipper, otherwise you become liable for transport If your company has an “umbrella insurance” then incoming flows are likely to fall under this agreement. Choosing CPT as Incoterm could avoid paying double insurance premium Key take away of Rod Stout – technology enabled supply chain collaboration • • • • • Intra-entreprise collaboration (S&OP) Integrated Community Network Transformational Logistics Technology is the bridge between third and first world. Key elements for Future – – – – – – – – Technology designed for the next step not adapting existing technology designed around the old paradigm Communication – lots of it External facilitation can make a huge difference Like minded people Mutual gain Find ways around the CAPEX barrier A compelling event really helps Visionary leadership that will ‘take a risk’ Key take away of Gene Ochi • • First of all we learned all about toilets 3 strategy positions – – – • • • Paradox of flexibility and control over time Trade off on outsourcing or do it yourself (optimization and fulfillment versus cost) Open business model for open innovation: – – – – • Client intimacy Operational excellence Product innovation Indispensable dialogue Trust Goodwill Create value 5 things to focus in future – – – – – Network design Optimization (from static (forecasting) to dynamic (agility)) Compliance Data to knowledge (integrated) Relationship The UTi Charitable Foundation - Delivering Better Lives. Our Space : Health ,Education and Community Infrastructure Our Model : No Grants, total control Our Approach : Project based – we do it ,we control it ,we know where it is spent. Zero Cost Base – every cent received goes on a project. Engagement and Ownership Target : Deliver 100,000 better lives every year www.deliveringbetterlives.org Choosing your innovative engines by Bill Davidson • IBM’s Client-centric Solution model where collaboration and conduct is essential – • Volvo -> 1 business model and departed from consumer automotive business : – – – • • Perform or Transform Apple strategy innovations – • Inventory turn (X-docking) Innovation starts with starting a new cycle – • Integrated value chain single supply chain structure Align design, SC and production Can we share/collaborate with close competitors Wal-Mart’s Strategy diamond – • Decentralized independent groups Virtual integration / Ecosystem/Part to profits cycle/KISS/Black Hole sector strategy Netting it Out – – – – – – Numerous Opportunities for Innovation Supply Chain is particularly fertile ground Customer Facing process Innovation delivers strong, sustainable results Business Model Innovation is most powerful and most demanding Collaboration is critical inside and out Nothing focuses the mind like a crisis