Market Research Li (Lily) Liu Self Introduction M.E.E.I., Sept.2006-Apr.2008 M.Sc., Chemistry B.E., Materials Sci. & Eng. Business Advisor Help people start their own business! Owner & Project Manager Bridge technologies with China! Settlement and Integration Services Organization (SISO) lliu@sisohamilton.org 905.385.6192 ext.3406 AerieScope Energy & Environment Tech Inc. li.liu@aeriescope.com 905.745.69047 MEEI Project – Air Quality Monitor Agenda • Market Research • How Market Research Guide My Project • Financial Plan - Market Size Calculation Project Development Process Chinese market trend Air Quality Monitor in Home AQM in car AQM in Home with solutions Market Potential Tested • Clearly defined customers with urgent need • Good market size • Viable business model • Business partners established - Letter of Interest • Lead customer involved for further market trial Development Status • Prototype and testing done • Interface design finished Market Research Done • Direct questionnaire Food Basics clients, Parents with young children • Online survey Email to friends, Survey monkey • In-depth interview - experts Home renovation companies, car mechanic technician, HVAC companies, Air purifier companies • In-depth interview – customer Allergy patient & asthma patient • A lot: desk market research, discussion and brainstorming with professors, friends, someone met in the street… Market Research Objectives • Who are your customer? • Where are you in the value chain? Urgent Need Value Market Research Tools Market Research: validate an assumption and /or find problems in the assumption Desk Research • Big Picture • To generate assumption • To support the conclusions Primary Research • Test assumption right or wrong • Find problems • May indicate solutions Market Research Flow Assumption Desk Research Brainstorm Desk Research Primary Research Yes Desk Research Solid Conclusion Why? No Problem? How Market Research Guide My Project Chinese market trend Air Quality Monitor in Home AQM in car Desk research: New homes purchase People’s concern of indoor air quality Primary research: Face-to-face interview: Food Basics Email survey: friends in China Professor’s feedback Problem No solution offered to customer when bad air detected Brainstorm Solutions Seems good market potential How Market Research Guide My Project Chinese market trend Air Quality Monitor in Home Primary research: Online survey Problem Not good market AQM in car AQM in Home with solutions Brainstorm Solutions Solutions Brainstormed Solution 1: Partner with HVAC Companies • More than 200 HVAC service companies in Canada HVAC Service Companies Air Quality Monitor Solution 2: Add communication function to AQM Solution 3: Refine target customers with urgent need • Parents with young children • Allergy or asthma patients How Market Research Works AQM in Home with solutions Primary Research • Questionnaire: parents with young children • In-depth interview: allergy & asthma patient • In-depth interview: HvAC company Desk research: Support the conclusion Firm Market Potential & Business Model Results Market Potential Leader user Letter of Interest & business partner Finance Plan Value Chain - Profit Calculation R&D, Tech. Equity Investment for license Suppliers $ 20 New Company Distribution $35 Partner $80 End users Finance Plan - Market Size Calculation • Household Ownership Air Quality Products Rates in USA (Air Quality Products Market Research 2007 based on 25,375 respondents made by Simmons Market Research Bureau) – Air cleaner = 9.9% – Humidifier = 11.7% (half for air quality monitor) – Dehumidifier = 16.5% (half for air quality monitor) • Estimated Household Air Quality Monitor Rate: (9.9%)+(11.7%/2)+(16.5%/2)=24% Finance Plan - Market Size Calculation Market size in North America: – US and Canada Metropolitan Population (not counting homeless): = 238 million people – Average family members = 4 – Families = 238 million / 4 = 60 million – Market Size (units) = 60 million Families *24% (Air Quality Monitor Household rate) = 14 – million units Market Size = 14 million*$80 = $1 billion Summery- Market Research Only until you do it, you won’t make it! Resource • Sample Questionnaire • Resources often use Thank You! I would like to help… Please feel free to contact me! li.liu@aeriescope.com 905.7458.6047 Voice-of-Customer • Survey of Air Quality in Baby Rooms from Hamilton, Toronto & Ottawa 59% parents consider air quality when setting up baby rooms 55% consider indoor air quality can affect children’s heath “very much” 45% think it is urgent to control air quality in children’s room and they would “Immediately take action” “Chemical off-gassing ” ranks #2 top concern 65% would like to purchase an Air Quality Monitor Parents Need Air Quality Monitor Established Partners Lead User Audrey Armour, multiple allergy patient • Perceived Values for having an Air Quality Monitor – – – – Actively prevent problems before suffering Increase filters’ lifetime and save cost Check the effectiveness of air quality products Make decision of choosing products and environments • “I care about the features (of such an air quality monitor), no matter how much is the price, I need to prevent my suffering” • Almost 50% of households have one or more members suffering from allergies (EPA) Patients Need Air Quality Monitor