User and Venue Survey Final Report Template General instructions for completing this report: 1. Please answer all questions 2. Do not combine the answers to questions. Provide your answers to each question in the space provided. 3. All tables should be submitted as different worksheets within the Excel file accompanying this document. Country: Philippines Date Prepared: November 29, 2010 Prepared by: ideacorp Survey Start Date: August 7, 2010 Survey End Date: November 6, 2010 Methods 1. Final venue selection strategy (attach the final sampling strategy that was approved by George) a. Provide the list of venues initially selected for the sample The Philippine sampling included five cluster areas, namely: Metro Manila or the National Capital Region (NCR); Luzon I (Cordillera Administrative Region, Regions I, II, and III; Luzon II (Regions IV-A, IV-B, and V); Visayas (Regions VI, VII, and VIII); and Mindanao (Regions IX, X, XI, XII, and XIII). The sampling areas did not include towns and cities considered as conflict riddled areas, and election hot spots. The sampling was based on the population and geographic location and size of the area clusters Specific cities and towns were selected on the bases of population density and income classification of the cities and towns (based on the data of the Philippine National Statistics Coordinating Board) to distinguish the urban and rural areas. The list of venues initially selected for the sample is specifically provided as attached. See proposed sampling design. b. Briefly discuss how the inventory was used to build the sample and the extent to which other avenues were used to select venues. The venue inventory was used in selecting the specific venues located in the sampling areas. Using random numbers system from the inventory list of internet cafes, a specific venue in a city was selected and from there the other venues were identified and clustered for efficiency and cost in the survey implementation. If the randomly selected areas have telecenters, these were purposively taken to represent the rural areas; however, if there were none or non operational, an internet café is randomly selected in the inventory list. 2. Venues visited a. Attach a copy of Table B in the “Venue Survey” section of the bi-weekly report (see below). The table should include all venues visited during the course of the survey implementation. 1 The number of sampled venues on the list rose to an additional 63% from the original sample total of 250 venues. The completed survey summed up to 261 venues and 1,044 users. The venues covered and visited are found in Table 2B attached herewith. b. For the venues in which surveys took place, provide the following information (This information should be on the cover page of the venue survey. For the rare instances where user surveys were done at venues without a corresponding operator survey, enumerators’ notes should be used to provide address and taxonomy details.): From the completed nationwide survey, 88% of the venues were internet cafes, 6.5% libraries, and 5% telecenters. Most of these venues are located at the urban centers; they are privately owned with the business mode for profit. The internet access fee is paid and mobility is fixed. c. Provide a summary of the data in 2a (by venue type) using the table below. Please also provide a narrative describing issues encountered when attempting to sample the list. (E.g. venues not being where they were supposed to be, owners not allowing surveys to take place.) From the table below, it can be gleaned that there were a total of 427 venues covered, of which 375 or 88% consisted of cybercafés, 4% were libraries, and 8% were telecenters. Consolidated reports gathered from the enumerators showed that there were about 22% of the cyber cafe venues that have already closed. The information about the existence of the venues in the actual location was provided by key informants, such as neighbors or persons from the vicinity who were knowledgeable about the business establishments operating in the area. There were some venues which were not found in the given addresses or within the surrounding areas. Informants disclosed that the venues did no longer exist or that the venue address had another business establishment (pawnshop, restaurants, water station, and delivery services) operating in the area. Reports also show that the building location of some venues was under construction or was allegedly demolished. A good number of internet cafes operators (24 or 6%) refused to participate in the survey. On the other hand, libraries and telecenter operators tend to be more open and responsive to the survey. In the meanwhile, previously selected libraries and telecenter venues that were not included in the sample fell in one of the following categories (i) venues which were temporarily closed (two months and over), (ii) venues that were not open to public computing at the time of visit, (iii) venues that do not provide public access computing, (iv) and venues not included for other reasons. Temporary closure was brought about by the following reasons: computers were used by employees of the local government, there was no signal (for internet use); the new local government administration fired previous staff and was hiring new ones; computers for repair or replacement; the telecenter was not able to pay internet service provider. There were one or two cases in Mindanao where there were no telecenters operating in the area contrary to official reports. There was also a case where there were no users of the telecenter because it was found that the place was not accessible and the fees were more expensive than those charged by cybercafés in the nearby areas. d. Provide a geographic distribution of the number of venues sampled using the following table. Region Metro Manila or National Capital Region Luzon 1 # of venues in the sampling strategy 1 Venue type Library # of venue surveys completed 2 Telecenter 0 0 Cybercafé 70 71 Other 0 0 Library 4 6 Telecenter 4 5 Cybercafé 32 32 0 0 Other 2 Luzon 2 Visayas Mindanao Library 2 2 Telecenter 7 3 Cybercafé 31 36 Other 0 0 Library 3 4 Telecenter 6 4 Cybercafé 41 44 Other 0 0 Library 3 3 Telecenter 7 2 Cybercafé 39 47 0 0 250 261 Other Total 3. Describe the user-selection strategies employed. Were any of the strategies that you tried unsuccessful? If so please describe the strategies and explain why they did not work. What strategies did you ultimately settle upon? During the Enumerators' Workshops, the proposed user selection strategies were presented and it was agreed upon that these selection strategies be followed. Enumerators may choose to ask the first male/female who finishes using the Internet/computer to be interviewed. They may also choose to randomly select a user from the ones in venue (nth male/female). The strategy for user selection, however, depended on the number of users in the venue and the number of computers in the venue as well as the willingness of respondents to participate in the survey interview. Initially enumerators had difficulty in getting respondents to participate. It took some time to get the respondents to complete the surveys, the reason being the length of the interview time. With more practice in the use of the questionnaire, the enumerators later on were able to make the interviews more efficient. Most of the enumerators preferred the user selection strategy - the first male/female that finished using the internet/computers. The agreement with the enumerators that the user sampling for time of day be: 1 – morning, 1 – afternoon, 2 – evening. However, there were Internet cafés that opened at 11:00 AM. This quite affected the morning sample since there were a few users who come to the venue until noon time. In the case of telecenters and public libraries which are government run, most surveys were undertaken during weekdays unless these venues had special schedules different from the official working hours of government offices. Since most of the public access venues in the sample are Internet cafés, the importance of conducting surveys during the weekends was emphasized. It was also stressed that for areas where there were fewer venues that there should be Internet café interviews made during the weekdays and not just reserve these days for conducting surveys in CeCs and/or libraries. 4. Provide a summary of users sampled using the table below Venue Type Library Number of surveys completed during each time of day Number of surveys completed during day of the week Morning Afternoon Eve./Night M T W Th F Sa 18 46 4 6 14 20 19 8 Telecenter 19 33 4 4 16 19 5 12 Cybercafé Gender Su 1 241 454 225 140 126 89 95 133 206 131 Other 0 0 0 0 0 0 0 0 0 0 Total 278 533 233 150 156 128 119 153 207 131 5. M 30 F 38 25 31 516 397 0 571 Other 0 466 Describe the method used for mapping cybercafés. Provide a list showing the following: 1) cybercafés selected through the inventory and 2) cybercafés selected through the mapping exercise. Include copies of all maps created, as instructed in the venue selection sampling strategy guidelines (see pages 4 and 5 of the guidelines. Scanned copies are OK). 3 7 0 7 The sampled cybercafés were initially selected through the inventory list. The sampling areas were matched with the inventory list of cyber cafes. Using the random numbers system the cyber cafes were selected with their corresponding business addresses. The latter were the starting point of the mapping in the area specifically where cybercafés selected are no longer found or existing in the sampled locality. See generated maps annex 4 Survey Implementation 1. Enumerators for each region a. Number of enumerators The Philippine venue and user survey was supported by a total of 38 enumerators. Metro Manila having the largest sampling total had 15 enumerators; Luzon I had 5 enumerators; Luzon II had 7 enumerators, Visayas had 6 enumerators, and Mindanao had 5 enumerators. Sampling Area Metro Manila/National Capital Region Luzon I Luzon II Visayas Mindanao No. of Enumerators 15 5 7 6 5 38 Total b. What organizations did they come from and what prior training and experience do they have? The Enumerators tapped for this research project are all College graduates and professionals. They have fluency in communication of major languages used in the sampling areas. Each belonged to an organization like an educational institution (Concordia College Social Work Department, University of Baguio/Baguio Colleges Foundation, Batangas State University, St. Theresa’s College Cebu); a non government organization (Ayala Foundation, ECPAT Philippines, Social Weather Station, a women’s organization, ideacorp, KSP, Child Alert); or a social development network involved with children’s education, protection and welfare, such as the Philippines against Child Trafficking (PACT), and the community development and the environment such as the Philippine Rural Reconstruction Movement (PRRM). Sampling Area Metro Manila/ National Capital Region Luzon I Luzon II Visayas Mindanao 2. Enumerators’ Background 11 – Philippines Against Child Trafficking (PACT) 3 – Concordia College Makati City Social Welfare Office 1 – Formerly with the Ayala Foundation 2 – Formerly with the Philippine Rural Reconstruction Movement (PRRM) 1 – Formerly with University of Baguio/Baguio Colleges Foundation 1 – Formerly with a Social Research organization (Social Weather Station) 1 – Batangas State University 1 - Formerly with ECPAT Philippines(End Child Prostitution, Child Pornography and the Trafficking of children for sexual purposes) 4 – a Bicol women’s organization 1 – ideacorp 1 – Kahublagan Sang Panimalay (KSP) 3 – St. Theresas College Cebu 2 – Formerly with a call center in Cebu and later with a research project 4 – Child Alert (NGO for Children and youth based in Davao City) 1 – Formerly a head nurse from a Davao City hospital Training for enumerators a. When were the training sessions held? Who was present and what was covered? Schedule August 5, 2010 held at ECPAT Philippines Meeting Room Quezon City Area Mix of Metro Manila/National Capital Region and Luzon 1 and 2 Enumerators: Sally Ujano Nancy Trani Sheila Formento Mellanie Olano Jinky Sidocon Jeffrey Horca Alma Mendez Bernard Pollero 5 Attendance Ideacorp Mina Peralta Maui Dulce Mayette Macapagal Mariamir Baldoz Claudine Atienza Christian Sagun Michael Quilala Razzel Morona Ismael Crisostomo August 6, 2010 held at Macapagal Office in Pasay City Mix of Metro Manila/National Capital Region and Luzon 1 and 2 August 10, 2010 held at St. Theresas College in Cebu City Visayas Emynita Tapiru Maria Remedios Olivares Irene Solmirano Imelda Logronio Cecilia Gandol Clarita Yanson Janylyn T. Moreno Virgil Fuentes III Ideacorp Mina Peralta Maui Dulce Mayette Macapagal Ideacorp Mina Peralta Marilou Gallarde Maura Senosa August 12, 2010 held at Talikala Office in Davao City Mindanao Noreen Tormis Almira P. Andong Wilmelyn D. Gambong Florie May Tacang Jeanette L. Ampog Rose Clave Bernardo Mondragon Ideacorp Mina Peralta The training workshop for Enumerators covered the following topics and processes. Rationale The introduction and reasons for conducting the survey were taken and excerpted from the literature on research Global Impact Study. Highlights were also on why we need enumerators preparation for this survey. - Objectives To ensure quality of data gathering work through the preparation of enumerators prior to field deployment; To demonstrate techniques and actual strategies to facilitate data gathering and ensure data quality; To provide an opportunity to practice and discuss issues on field. - Methodology Lecture on background and rationale Lecture on techniques Case examples and participatory strategy planning Simulation and hands-on training to practice on the survey interview and the sequencing of the questions - Requirements: Each enumerator must have a kit that contains the following: o Copy of the survey questionnaires (local language and English), o Sample letters and protocol instructions, o Reporting instructions, o Other logistical instructions. - An activity room that will accommodate 5 to 15 pax. Equipment required: laptop, projector, screen, whiteboard paraphernalia (optional) Meals/Snacks Total Duration About six (6) hours 6 Duration 20 min Activity Introduction - Lecture on Background and Rationale of the Global Impact Study (GIS) project - About ideacorp and the Research Team, - Introduction of Facilitators and Enumerators 30 min 30 min 40 min 40 min Review and Case Examples - Review of the Enumerators Terms of Reference (TOR) - Review of the sampling method - Presentation on the GIS project - Presentation on ideacorp - Facilitator - Presentation on the TOR - Presentation on sampling method - Review of the instruments - Presentation on survey instruments - Review of field techniques on data gathering - Enumerators who did the field testing to share their experiences - ideacorp research team to discuss sampling and questionnaire 90 min 90 min Practice on the use of Survey Questionnaire - Venue Survey - User Survey 20 min Synthesis and Closing 3. Resources Required - Copies of the survey questionnaires - Enough participants to practice with one another General discussion on implementation methods, including the following: a. Were gifts given to respondents? If yes, what were the gifts and what was the approximate value? User respondents were given gifts or tokens - two-hour worth (PhP 30.00) of internet use at the venue where the operators and the users were interviewed. b. How long did it take to recruit respondents? Include a discussion of any issues getting participants and the approximate number of people enumerators needed to approach before recruiting one respondent. The enumerators found it quite difficult to recruit respondents during the first few days of the survey roll out. They were refused several times. From all the bi-monthly reports submitted to TASCHA, a total of 167 respondents did not want to be surveyed. Most of these people were from Cebu City, Metro Manila, Davao City and Cagayan de Oro. Some of the reasons for refusal were loss of time, loss of patience, they were in a hurry, shy, suspicious of the purpose of the survey or of the enumerator’s presence. A few respondents did not finish the interview because they found the survey questions too long and repetitious. Some enumerators had to wait for an hour or more to get a respondent to agree and participate. However, as time went by, it was observed that the number of refusals had decreased. One of the strategies used by the respondents was to work in tandem with another enumerator or in a small group assigned in the area. While one enumerator was recruiting, another was already conducting the interviews. Number of Respondents Who Refused the Survey based on Bi-weekly Reports Bi-weekly reports 24-Aug 5-Sep 21-Sep 5-Oct 19-Oct Total Rank NCR 12 5 28 0 0 45 2 Luzon I 10 0 4 0 0 14 5 Luzon I 15 6 0 0 0 21 4 Visayas 15 11 19 4 0 49 1 0 0 3 22 13 38 3 52 22 54 26 13 167 Mindanao Total 7 Challenges 1. Discuss any challenges faced in the following areas a. Venue sample design. Discuss your experience developing the venue sample based on the guidelines provided. From this exercise, did you learn anything about generating a country-wide, statistically-valid sample in your country? What was found difficult in the venue sampling design was the identification of rural areas in the Philippines. The official urban-rural definition in the Philippines was found problematic. To address this issue, the research team had to use the income classification of cities and towns as basis of identifying the rural areas. Those that belonged to the second to fifth class municipalities were regarded as rural areas. The sampling design exercise was found useful since it provided a scientific basis in the selection process of the sample sites. It was relevant to use a list of criteria in the pre selection with ample consideration of the country context. It was also helpful to have some flexibility in the selection process should there be valid reasons to modify the sampling area. For example at Valencia City in Mindanao, the enumerators were supposed to conduct interviews at Barangay Batangan and Barobo. The latter at that time was encountering political conflicts and situation was considered critical and the area a hot spot. It was an advantage that the enumerators are knowledgeable about the situations on ground and have language facility for local communication. The enumerators opted to proceed to Batangan for the surveys. Likewise in another area in Cagayan de Oro City, the enumerators did not proceed to the interiors of Lapasan which was not considered safe at that time. b. Provide a discussion of challenges in the survey implementation in the following areas: i. Locating venues in the pre-selected sample list Venues that were pre-selected did not necessarily mean that these venues still existed or if the conduct of the survey will be successful. The challenge was in choosing the replacement, the next venue in the area where a successful interview can take place. ii. Getting operators to participate Most of the operators posed to be busy especially if they were alone managing the facility. They were also suspicious about the purpose of the survey, what the survey will be used for and also the presence of the enumerators. There were non-owner operators who would prefer to get their bosses’ approval first before they cooperate with the enumerators. iii. Getting users to participate The venue users as mentioned earlier were not easy to recruit. Some of the reasons for refusal were loss of time, loss of patience, they were in a hurry, shy, suspicious of the purpose of the survey or of the enumerator’s presence. A few respondents did not finish the interview because they found the survey questions too long and repetitious. iv. Finding private spaces in venues to conduct interviews The enumerators and the interviewees experienced some discomfort during the interviews especially if the level of privacy is low due to the size and lay out of most of the venues where there were no private spaces for the conduct of the interview. v. Length of surveys It was a common complaint among interviewees that the interview questions were quite long and repetitious. vi. Other implementation challenges In the users sampling, male and female respondents were alternately selected and interviewed in each of the venue in the morning, afternoon and evening. The numbers of users per venue were usually divided in the morning, afternoon and evening. However, it was observed that majority of the users came in the afternoon; thus, there was greater number of user respondents interviewed in the afternoon. In the evening, there were only very few female users interviewed. Likewise, in Mindanao it was observed that majority of the internet cafes were frequented by male users which limited the selection of girls or women during the survey implementation. A few other challenges included the following: additional costs due to change in scope and timelines of the project. c. How did you address the above challenges, to what extents were they resolved, and what recommendations would you give for future surveys? 8 As mentioned earlier, one of the advantages that the research team found very important was the deployment of enumerators who have the local language facility, working knowledge in the selected areas and open attitude towards the research. The enumerators were able to cope well with the challenges especially those dealing with communication issues with venue operators and users. The Enumerators training and role playing workshop was also a plus factor in the preparation of the enumerators. It was able to put the enumerators focused and ready for any eventualities that they may encounter during the interviews. The tokens or gifts for the respondents were very useful during the interview. It was able to provide incentives for users (and to some extent the venue operators) to participate in the survey interviews. The change in the scope and timelines of the survey incurred additional costs for the research team. However this was resolved by a discussion with the Project managers and coordinators and a request for additional budget. 9 Data 1. Summarize the results for each of the demographics questions using frequency tables. Please comment on any interesting findings, in particular those that stand out as contrary to your expectations or the literature or known demographic distributions in your country. You are also encouraged to provide a discussion on results that seemed to follow traditional literature. The data summary on demographics is provided below. Other data summary is provided as attachments. Frequency Table W hat is your Gender Valid Frequency 571 466 7 1044 Male Female Ot her Total Percent 54.7 44.6 .7 100.0 Cumulative Percent 54.7 99.3 100.0 Valid Perc ent 54.7 44.6 .7 100.0 Other (spe cify) Valid gay Gay Total Frequency 1036 2 6 1044 Percent 99.2 .2 .6 100.0 Valid Percent 99.2 .2 .6 100.0 Cumulative Percent 99.2 99.4 100.0 What is your age? Valid Mis sing Total 12-15 16-19 20-24 25-34 35-49 50-65 21 Total System Frequency 238 385 262 106 47 4 1 1043 1 1044 Percent 22.8 36.9 25.1 10.2 4.5 .4 .1 99.9 .1 100.0 Valid Percent 22.8 36.9 25.1 10.2 4.5 .4 .1 100.0 Cumulative Percent 22.8 59.7 84.9 95.0 99.5 99.9 100.0 What is your nationality Valid Filipino Frequency 1044 Percent 100.0 Cumulative Percent 100.0 Valid Percent 100.0 10 What is the highest level of formal education you have completed Frequency Valid Mis sing Total Pre-primary education (no formal s chooling) Primary education/First stage of basic education (grade scho Secondary education (high s chool or equivalent) Post-secondary non-tertiary education (vocational or trade s Tertiary education (college/univers ity degree) or higher Total System Percent Valid Percent Cumulative Percent 4 .4 .4 .4 51 4.9 4.9 5.3 409 39.2 39.3 44.5 70 6.7 6.7 51.2 508 48.7 48.8 100.0 1042 2 1044 99.8 .2 100.0 100.0 Do you have any type of physical disability Valid Missing Total Yes No Don't Know No res pons e Total System Frequency 23 988 3 29 1043 1 1044 Percent 2.2 94.6 .3 2.8 99.9 .1 100.0 Valid Percent 2.2 94.7 .3 2.8 100.0 Cumulative Percent 2.2 96.9 97.2 100.0 In what ways does your diability affect you - Seeing Valid Mis sing Total Yes System Frequency 12 1032 1044 Percent 1.1 98.9 100.0 Valid Percent 100.0 Cumulative Percent 100.0 In what ways does your diability affect you - Hearing Valid Mis sing Total Yes System Frequency 3 1041 1044 Percent .3 99.7 100.0 Valid Percent 100.0 11 Cumulative Percent 100.0 In what ways does your diability affect you - Using Arms Valid Mis sing Total Yes System Frequency 3 1041 1044 Percent .3 99.7 100.0 Cumulative Percent 100.0 Valid Percent 100.0 In what ways does your diability affect you - Using Legs Valid Mis sing Total Yes System Frequency 3 1041 1044 Percent .3 99.7 100.0 Cumulative Percent 100.0 Valid Percent 100.0 In what ways does your diability affect you Combination of the above Missing System Frequency 1044 Percent 100.0 In what ways does your diability affect you - Other Valid Mis sing Total Yes System Frequency 2 1042 1044 Percent .2 99.8 100.0 Cumulative Percent 100.0 Valid Percent 100.0 Other (spe cify) Valid Cerebral palsy Fingers Total Frequency 1042 1 1 1044 Percent 99.8 .1 .1 100.0 Valid Perc ent 99.8 .1 .1 100.0 Cumulative Percent 99.8 99.9 100.0 Which of the following best describes your home Frequency Valid Missing Total It is owned by you or by someone in your household You rent it You occupy it without payment of rent Don't have a home Total System Percent Valid Percent Cumulative Percent 730 69.9 70.3 70.3 203 19.4 19.6 89.9 103 9.9 9.9 99.8 2 1038 6 1044 .2 99.4 .6 100.0 .2 100.0 100.0 12 Do you have the following at home - Computer Valid Mis sing Total Yes System Frequency 441 603 1044 Percent 42.2 57.8 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Internet connection Valid Mis sing Total Yes System Frequency 260 784 1044 Percent 24.9 75.1 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Television Valid Mis sing Total Yes No Total System Frequency 1016 1 1017 27 1044 Percent 97.3 .1 97.4 2.6 100.0 Valid Percent 99.9 .1 100.0 Cumulative Percent 99.9 100.0 Do you have the following at home - Satellite for television Valid Mis sing Total Yes System Frequency 297 747 1044 Percent 28.4 71.6 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Radio Valid Mis sing Total Yes System Frequency 940 104 1044 Percent 90.0 10.0 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Car Valid Mis sing Total Yes System Frequency 238 806 1044 Percent 22.8 77.2 100.0 Valid Percent 100.0 13 Cumulative Percent 100.0 Do you have the following at home - Electricity Valid Mis sing Total Yes System Frequency 1019 25 1044 Percent 97.6 2.4 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Landline phone Valid Mis sing Total Yes System Frequency 288 756 1044 Percent 27.6 72.4 100.0 Valid Percent 100.0 Cumulative Percent 100.0 Do you have the following at home - Mobile phone Valid Mis sing Total Yes System Frequency 1003 41 1044 Percent 96.1 3.9 100.0 Valid Percent 100.0 Cumulative Percent 100.0 What is your source of fresh water at home Valid Missing Total Privale well Public well Piped into hous e Other Total System Frequency 175 58 805 5 1043 1 1044 Percent 16.8 5.6 77.1 .5 99.9 .1 100.0 Valid Percent 16.8 5.6 77.2 .5 100.0 Cumulative Percent 16.8 22.3 99.5 100.0 Other (specify) Valid Creek deep well pump none water pump Total Frequency 1040 1 1 1 1 1044 Percent 99.6 .1 .1 .1 .1 100.0 Valid Percent 99.6 .1 .1 .1 .1 100.0 14 Cumulative Percent 99.6 99.7 99.8 99.9 100.0 Including self, how many adults live in your home Valid Mis sing Total 0 1 2 3 4 5 6 7 8 9 10 12 15 Total System Frequency 5 38 218 209 241 178 66 50 20 3 10 1 2 1041 3 1044 Percent .5 3.6 20.9 20.0 23.1 17.0 6.3 4.8 1.9 .3 1.0 .1 .2 99.7 .3 100.0 Valid Percent .5 3.7 20.9 20.1 23.2 17.1 6.3 4.8 1.9 .3 1.0 .1 .2 100.0 Cumulative Percent .5 4.1 25.1 45.1 68.3 85.4 91.7 96.5 98.5 98.8 99.7 99.8 100.0 How many children live in your home Valid Mis sing Total 0 1 2 3 4 5 6 7 8 9 10 12 20 Total System Frequency 129 209 316 198 100 49 14 8 3 3 3 1 1 1034 10 1044 Percent 12.4 20.0 30.3 19.0 9.6 4.7 1.3 .8 .3 .3 .3 .1 .1 99.0 1.0 100.0 Valid Percent 12.5 20.2 30.6 19.1 9.7 4.7 1.4 .8 .3 .3 .3 .1 .1 100.0 15 Cumulative Percent 12.5 32.7 63.2 82.4 92.1 96.8 98.2 98.9 99.2 99.5 99.8 99.9 100.0 What is your primary language of communication Valid Missing Total Tagalog Cebuano Ilocano Others Total System Frequency 537 279 59 168 1043 1 1044 Percent 51.4 26.7 5.7 16.1 99.9 .1 100.0 Valid Percent 51.5 26.7 5.7 16.1 100.0 Cumulative Percent 51.5 78.2 83.9 100.0 W hat is your reading abil ity i n your prim ary language Valid Missing Total Frequency None 2 Poor 46 Fair 420 Good 434 Very Good 141 Total 1043 Sy stem 1 1044 Percent .2 4.4 40.2 41.6 13.5 99.9 .1 100.0 Valid Percent .2 4.4 40.3 41.6 13.5 100.0 Cumulative Percent .2 4.6 44.9 86.5 100.0 W hat is your w riti ng a bili ty in your prima ry l anguage Valid Missing Total Frequency None 2 Poor 52 Fair 448 Good 408 Very Good 132 Total 1042 Sy stem 2 1044 Percent .2 5.0 42.9 39.1 12.6 99.8 .2 100.0 Valid Percent .2 5.0 43.0 39.2 12.7 100.0 Cumulative Percent .2 5.2 48.2 87.3 100.0 W hat is your reading abi lity i n your national langua ge Valid Missing Total Poor Fair Good Very Good Not applicable Total Sy stem Frequency 13 256 172 66 468 975 69 1044 Percent 1.2 24.5 16.5 6.3 44.8 93.4 6.6 100.0 Valid Percent 1.3 26.3 17.6 6.8 48.0 100.0 16 Cumulative Percent 1.3 27.6 45.2 52.0 100.0 W hat is your w riti ng a bili ty in your national language Valid Missing Total Poor Fair Good Very Good Not applicable Total Sy stem Frequency 12 254 176 64 468 974 70 1044 Percent 1.1 24.3 16.9 6.1 44.8 93.3 6.7 100.0 Valid Percent 1.2 26.1 18.1 6.6 48.0 100.0 Cumulative Percent 1.2 27.3 45.4 52.0 100.0 W hat is your Engl ish Proficie ncy Valid Missing Total Poor Fair Good Very Good Not applicable Total Sy stem Frequency 92 637 249 60 1 1039 5 1044 Percent 8.8 61.0 23.9 5.7 .1 99.5 .5 100.0 Valid Percent 8.9 61.3 24.0 5.8 .1 100.0 Cumulative Percent 8.9 70.2 94.1 99.9 100.0 What is your current occupational status Valid Mis sing Total Self employed Employed part time Employed full time Unemployed looking for a job Unemployed not looking for a job Retired Student Homemaker Other Total System Frequency 58 121 150 Percent 5.6 11.6 14.4 Valid Percent 5.6 11.6 14.4 Cumulative Percent 5.6 17.2 31.6 46 4.4 4.4 36.1 17 1.6 1.6 37.7 275 362 6 5 1040 4 1044 26.3 34.7 .6 .5 99.6 .4 100.0 26.4 34.8 .6 .5 100.0 64.1 98.9 99.5 100.0 17 Other (specify) Valid out of School Out of s chool youth volunteer nurse Volunteer nurse Total Frequency 1040 1 1 1 1 1044 Percent 99.6 .1 .1 .1 .1 100.0 Valid Percent 99.6 .1 .1 .1 .1 100.0 Cumulative Percent 99.6 99.7 99.8 99.9 100.0 What sector do you work in Frequency Valid Missing Total Government or public sector Agriculture Education Health services Construction Manufacturing Transportation Wholes ale or retail Financial s ervices Business s ervices Personal s ervices Other trades Other Total System Percent Valid Percent Cumulative Percent 55 5.3 17.6 17.6 3 44 24 9 16 12 31 8 55 24 8 24 313 731 1044 .3 4.2 2.3 .9 1.5 1.1 3.0 .8 5.3 2.3 .8 2.3 30.0 70.0 100.0 1.0 14.1 7.7 2.9 5.1 3.8 9.9 2.6 17.6 7.7 2.6 7.7 100.0 18.5 32.6 40.3 43.1 48.2 52.1 62.0 64.5 82.1 89.8 92.3 100.0 18 Other (specify) Valid BPO industry call center Call Center consultancy contractual Entertainment fas tfood games checker Home-based telecommunications Househelp IT none Private Co. Restaurant Sales tele communications Telecommunications Total Frequency 1024 1 1 1 1 1 1 1 1 Percent 98.1 .1 .1 .1 .1 .1 .1 .1 .1 Valid Percent 98.1 .1 .1 .1 .1 .1 .1 .1 .1 Cumulative Percent 98.1 98.2 98.3 98.4 98.5 98.6 98.7 98.8 98.9 1 .1 .1 98.9 1 1 3 1 1 1 1 2 1044 .1 .1 .3 .1 .1 .1 .1 .2 100.0 .1 .1 .3 .1 .1 .1 .1 .2 100.0 99.0 99.1 99.4 99.5 99.6 99.7 99.8 100.0 What is your personal monthly income Valid Mis sing Total 0 1 2 3 4 5 6 7 8 9 10 11 Total System Frequency 9 527 124 85 51 20 3 5 2 1 2 3 832 212 1044 Percent .9 50.5 11.9 8.1 4.9 1.9 .3 .5 .2 .1 .2 .3 79.7 20.3 100.0 Valid Percent 1.1 63.3 14.9 10.2 6.1 2.4 .4 .6 .2 .1 .2 .4 100.0 19 Cumulative Percent 1.1 64.4 79.3 89.5 95.7 98.1 98.4 99.0 99.3 99.4 99.6 100.0 What is your household monthly income Valid Mis sing Total 1 2 3 4 5 6 7 8 9 10 11 13 Total System Frequency 37 106 148 122 99 68 55 28 16 15 11 14 719 325 1044 Percent 3.5 10.2 14.2 11.7 9.5 6.5 5.3 2.7 1.5 1.4 1.1 1.3 68.9 31.1 100.0 Valid Percent 5.1 14.7 20.6 17.0 13.8 9.5 7.6 3.9 2.2 2.1 1.5 1.9 100.0 Cumulative Percent 5.1 19.9 40.5 57.4 71.2 80.7 88.3 92.2 94.4 96.5 98.1 100.0 Do you have any immediate family members living or working in another country? Valid Mis sing Total Yes No Total System Frequency 365 464 829 215 1044 Percent 35.0 44.4 79.4 20.6 100.0 Valid Percent 44.0 56.0 100.0 Cumulative Percent 44.0 100.0 Continuing with the survey? Valid Mis sing Total Yes No Total System Frequency 694 340 1034 10 1044 Percent 66.5 32.6 99.0 1.0 100.0 Valid Percent 67.1 32.9 100.0 20 Cumulative Percent 67.1 100.0 General Comments 1. Anything to share about the entire survey process The survey research design was well thought about and the process was consultative which was well appreciated by the research team. 2. Other general comments For internet cafes that offer gaming, more males were seen, female users were difficult to find. In some venues that do not offer gaming services or VOIP, but research and social networking only, more female users were observed in these establishments. 21