IVEY BUSINESS SCHOOL
POSITION DESCRIPTION
POSITION TITLE:
I.T. Business Analyst
DEPARTMENT:
Information Technology
REPORTS TO:
Chief Technology Officer
DATE:
February 2015
PRIMARY OBJECTIVE OF POSITION:
The Business Analyst (BA) is accountable for the delivery of high quality, high value,
technology solutions to Ivey stakeholders. These solutions must satisfy the needs of a wide
user base that can include both internal stakeholders (eg. students, faculty, staff, alumni) and
world-wide external users (eg. recruiters, prospective students and customers). In order to
achieve successful delivery of a solution, the BA is accountable for:
a) managing projects from inception through quality assurance (QA) to deployment
b) conducting business analysis including requirements definition through quality assurance
testing
c) planning and executing the solution’s implementation, training, documentation and ongoing
support.
d) acting as primary point of contact for business units requiring technology solutions
e) managing relationships with solution vendors
Ivey Business School (www.ivey.ca) at Western University is widely regarded as Canada’s
most prestigious business school and among the top in the world. Drawing on extensive
research and business experience, Ivey equips students with the knowledge and capabilities
they need to confidently take on business leadership challenges and opportunities. Ivey offers
undergraduate and graduate degree programs as well as Executive Education at campuses in
London (Ontario), Toronto and Hong Kong.
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KEY RESULT AREAS:
a) Project Management (for a given project, usually for a single stakeholder group)
 Create, adjust and execute project work plan
 Coordinate and collaborate with user stakeholder team members
 Coordinate and collaborate with vendor and/or I.T. developers
 Assist in enforcement of project standards and deadlines
 Keep stakeholders engaged, informed and up to date.
b) Business Analysis (for a given project, usually for a single stakeholder group)
 Define business requirements
 Explore and recommend alternative solutions
 Document functional specifications, system design and acceptance criteria
 Perform QA testing and ensure issues are resolved in a timely manner
c) Solution Implementation (for a given project, usually for a single stakeholder group)
 Plan implementation with all stakeholders, both customer and internal I.T. team
 Execute final acceptance testing, training and documentation
 Empower stakeholders to leverage technology solutions through ongoing coaching,
training, consultation, documentation and support
d) Contribution to I.T. Roadmap of Products and Services
 Participate in collaborative priority setting for projects on the I.T. roadmap
MAIN ACTIVITIES:
ACTIVITIES WITH PRIMARY DECISION-MAKING RESPONSIBILITY:
1. Definition of business requirements and functional specifications for projects as
assigned
2. Project planning and execution
3. Project QA and acceptance testing
4. Engaging portfolio stakeholders to understand the business in depth
5. Research and analysis in current product directions including 3rd party software
6. Documentation and customer training
7. Workload balance between self and peers
ACTIVITIES REQUIRING CONSULTATION AND/OR COOPERATION:
1. Participation in major projects
2. Roadmap prioritization and commitments
3. Vendor and 3rd party product final selection; product licensing and legal impact
decisions
4. Research in new product directions
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REQUIRED EDUCATION AND EXPERIENCE:
Education:

University degree (Computer Science or Business would be considered an asset)
Experience:
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3-5 Years in a role that encompasses: Project Management, Business Analysis, Quality
Assurance, Documentation and Training, Systems Design and/or Support
Experience in an Agile Development methodology environment is highly desirable
SKILLS AND ABILITIES:
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Demonstrated leadership of cross-functional project teams preferably involving
technology solutions
Proven track record of business process analysis, mapping and documentation
Demonstrated design and documentation of functional requirements, use cases and
acceptance criteria
Proven ability to evaluate 3rd party software against business needs
Solid experience in Business Data Modeling; demonstrated familiarity with SQL and
relational databases
End User Reporting with tools such as Crystal
Proven ability to make sound decisions based on experience and the information at
hand.
Track record of working independently as well as collaboratively, keeping all members
and stakeholders well-informed about both positive and negative situations
Excellent written and verbal communication; influencing and presentation skills
Lifelong learner with the drive to explore and adapt to new technologies
Capabilities to multitask and shift priorities as required
Advanced expertise in all aspects of the Microsoft Office Suite
RESPONSIBILITIES OF POSITION:
RESPONSIBILITY
1.
2.
3.
4.
Project Management
Business Analysis & QA
Implementation & Support
Strategic Roadmap Planning
% OF TIME SPENT
30
30
30
10
___________
100 %
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Location: Ivey Business School, Western University, London, Ontario
This is a 2 year renewable contract position with full benefits.
Qualified candidates should forward their applications in confidence to: hrresumes@ivey.ca.
Please reference IT164 in the subject line. Applications should be received on or before April 18,
2015. Candidates will be considered as applications are received and the posting will remain
open until a candidate is identified. The anticipated start date for the successful candidate is
May 1, 2015.
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