Schedule Monday and Wednesday: Lecture Monday, 4/13: Exam 1 Mental Measurements Yearbook (1938) Now in its 19th edition, updated in 2012 You can access it online for free through our library, the web site address is in the study objectives Szostek & Hobson (2011) I included this article so you can get an idea of how important this resource is from a legal. Courts have acknowledged it as the “bible of testing” and the “authoritative source on testing” I also included it because it uses the Myers-Briggs Inventory as an example of an extremely popular, yet really bad selection instrument (Just a brief mention of the MMY – you should always check the reviews for any off-the-shelf test an organization is planning on using – not going over the other study objectives on the article; and yes, it’s a sad thing the author spelled It wrong and the editors did not catch it. I am spelling it correctly) 2 MBTI Personality inventory that classifies individuals into one of 16 types of personalities, using major categories of extraversion/ introversion, intuition/sensing, feeling/thinking, perception/judgment 89 of Fortune 100 companies have used it for selection and/or promotion Over 2 million were administered last year ▪ Just about every executive in business knows his/her MB scores/indicators It has no validity or reliability!! ▪ In terms of reliability, if you retake the inventory after 5 weeks, there’s a 50% chance that you will fall into a different personality category (and, remember, validity is bounded by reliability) And, here is the clincher – it is based on Jungian psychology. No psychologist worth his/her salt takes Jungian psychology seriously any more!! (how many of you have heard of this? Magical mystery tour) 3 This a perfect example of companies using selection procedures that are bunk, yet are very, very popular. Just because something is popular and used by Fortune 100 companies doesn’t mean it has any professional merit whatsoever! 4 For decades, tests have been classified as either achievement tests or aptitude tests Definitions of “achievement” and “aptitude” Achievement The act of accomplishing or finishing something successfully, especially by means of skill, practice, or perseverance Aptitude A natural or acquired talent or ability or inclination; quickness in learning and understanding - intelligence The distinction represents the mind-body dualism typical of traditional testing (in this material, GFB argue that the terms “achievement test” and “aptitude test” are inappropriate and should be replaced with the term “ability test” - and I agree with them; excellent material) 5 Achievement tests (supposedly) measure What a person learned as a result of a specific structured educational/training experience/course Scores are interpreted to be a measure of how much an individual knows as a result of the education or training ▪ English grammar, math, science, social studies, etc. These are the types of tests used in grade school and high school to measure student learning/proficiency ▪ In Michigan, MEAP tests: Michigan Educational Assessment Program 6 Aptitude tests (supposedly) measure Accumulation of learning from a number of diverse and usually informal learning experiences Although not emphasized by GFB, there is a genetic implication ▪ ▪ ▪ ▪ You have artistic ability or you don’t You have mechanical aptitude or you don’t Women don’t have an aptitude for math Men don’t have good spatial aptitude, thus they can’t find their way around the mall Said to measure potential to learn, or the potential to develop new skills and acquire new knowledge ▪ If you don’t have the aptitude you can’t be a good artist, mechanic, mathematician Intelligence tests, SATs, GREs, Artistic Aptitude These are the tests that you are told you can’t study for (hog wash - most people don’t say that any more) (Olympic athletes and musicians have “natural” ability – then we learn the parent was an Olympic athlete or musician – both parents were musicians…) 7 All tests measure what a person has learned up to the time he or she takes the test and that is the only thing a test can measure They cannot and do not measure innate or unlearned potential (even if that existed) Thus, the distinction between achievement tests and aptitude tests is arbitrary and We should use the term “ability tests” for both types of tests Ability in the sense of competence or proficiency, regardless of how you have acquired the ability/skill 8 Tests can and do measure the prerequisites that are necessary for further learning in an specified area, and thus can predict future learning/performance If students do not do well in PSY 3600, Concepts and Principles of Behavior Analysis, they cannot do well in PSY 4600, Survey of Behavior Analysis Research, thus a student’s grade in PSY 3600 can predict his or her performance in PSY 4600 You can’t balance an equation in chemistry unless you know algebra, thus a test of algebra can predict performance in a chemistry class (not in text, but important to understand) 9 Mental ability tests were at the center of early critical Supreme Court decisions regarding unfair discrimination Thus, many companies stopped using them However, there is a lot of research in selection that indicates that mental ability tests are related to almost all jobs Validity correlations are often quite high, and higher than other tests Many companies are now using them again Remember, however, if you use one of these, you must conduct an empirical validity study (or use validity generalization - risky) (as a behavior analyst, I still have trouble with the term “mental” ability since it still implies mind-body dualism; I’m more comfortable, but not completely with “cognitive” ability; but haven’t been able to come up with anything different that and certainly like those terms better than “intelligence” tests) 10 A rose is not a rose is not a rose A mental ability test is not a mental ability test is not a mental ability test Mental ability tests measure a collection of abilities - a learned repertoire that typically includes: Verbal, math, memory, and reasoning abilities 14 different abilities are often measured in some combination by mental ability tests (next slide) Different mental ability tests often measure a different set of these abilities Thus a person may score differently on different tests of mental ability 11 Memory span Numerical fluency Verbal comprehension Conceptual classification Semantic relations General reasoning Conceptual foresight Figure classification Spatial orientation Visualization Intuitive Reasoning Ordering Figure identification Logical evaluation and deduction (that is why if you use the PAQ you must take great care in selecting tests that are similar to the GATB tests that are recommended) 12 The term mental ability makes it explicit that these tests measure various cognitive abilities of the applicant (and not some innate, unlearned, hypothetical construct called “intelligence”) These cognitive abilities are most directly identified by the what is measured (some combination of the 14 abilities listed earlier) and from the content of the items themselves They should be thought of the same way the other abilities discussed in the book are thought of e.g., mechanical ability, clerical ability In other words, the authors are resisting the traditional view that there is something called “intelligence” 13 The authors describe the Wonderlic Personnel Test which is probably the most popular Given to all players at the NFL Scouting Combine and scores are reported to NFL teams before the annual draft For a moment, look at items in the text that are similar to the ones on the Wonderlic Personnel Test 14 1. Which of the following months has 30 days? (a) February (b) June (c) August (d) December 2. Alone is the opposite of: (a) happy (b) together (c) single (d) joyful 3. Which is the next number in this series: 1, 4, 16, 4, 16, 64, 16, 64, 256, (a) 4 (b) 16 (c) 64 (d) 1024 (Two slides - Note: all six items are different types of items: general knowledge, opposites - verbal comprehension and vocabulary, numerical reasoning and ordering) 15 4. Twilight is to dawn as autumn is to: (a) winter (b) spring (c) hot (d) cold 5. If Bob can outrun Junior by 2 feet in every 5 yards of a race, how much ahead will Bob be at 45 yards? (a) 5 yards (b) 6 yards (c) 10 feet (d) 90 feet 6. The two words relevant and immaterial mean: (a) the same (b) the opposite (c) neither same nor opposite (again, notice the type of questions: semantic or verbal reasoning, numerical fluency/reasoning, verbal comprehension - opposites) 16 What have the validity studies uniformly concluded? Mental ability tests are among the most valid of all selection instruments (work samples are the only tests that seem to be as valid, recent data suggest they have just as much adverse impact; next slide on validity of mental ability tests as well) 17 The validity correlations for both mental ability tests and other types of tests are highly stable across organizations (and, next slide) 18 Differences in the actual tasks that a person performs as part of a job have very little effect on the magnitude of the validity coefficients for mental ability tests In other words, mental ability tests are valid predictors of performance for a wide variety of jobs 19 The data from the more recent meta-analyses conflict with the Uniform Guidelines The Uniform Guidelines are based on situational specificity of validity: that is, that local validity studies are required The meta-analysis studies indicate that is not correct, supporting validity generalization Following from that, the requirement for local validity studies is not appropriate However, courts follow the Uniform Guidelines and past court decisions, thus It is still legally risky to use validity generalization, particularly given the language in CRA of 1991 Uniform Guidelines need to be updated (a very important point: major collision of legal vs. professional) 20 Mental ability tests have repeatedly been shown to have adverse impact on protected classes, particularly blacks and Hispanics This led to the notion that these types of test might have differential validity - next 21 16A: What is meant by differential validity? Notion/hypothesis that tests are less valid for minority groups than for non-minorities ▪ That is, a test may be significantly more valid for whites than for blacks ▪ Term is related to test bias regarding ability tests, particularly mental ability tests ▪ This claim is made over and over again with respect to SATs and GREs - that those tests are more predictive of the performance of white students than they are of the performance of minority students (extremely important; and mentioned often in selection as well as admissions to colleges and universities,- and is still very controversial) 22 The argument is that the content of ability tests is based on content/items related to the white middle-class (e.g., vocabulary and grammar), and thus the scores of the minorities are lower than what they should be 23 The data are very clear about this issue Differential validity does not exist • That is, tests are equally valid for whites and other ethnic/racial groups • It makes sense – Verbal comprehension skills are verbal comprehension skills – Verbal reasoning skills are verbal reasoning skills – Math skills are math skills, etc. • Thus if any of these skills are required by the job, they should be “equally required” by whites and members of other ethnic/racial groups 24 Meta-analyses have been consistent – there are significant differences in mean test scores among racial/ethnic groups Ranking: Asians whites Hispanics blacks 25 Cognitive ability tests have a high correlation with job performance and academic performance They have a disproportionate impact on Hispanics and blacks Often result in adverse impact as legally defined when used for selection (important, difficult issue arises) 26 Remember, adverse impact, however, does not mean that unfair discrimination has occurred; if the tests are job related then fair discrimination has occurred SO18: Three things that make a defense against adverse impact likely: Their overall validity – they are among the most valid and least expensive tests Differential validity does not exist Adverse impact cannot be overcome by using any other measure 27 It is not appropriate to conclude from these studies that differences are due to genetic differences Studies do not address the reasons (the authors want to caution any one making any general conclusions as to why differences exist; particular concern about race-based genetic arguments as advanced in the Bell Curve, published a number of years ago that re-opened the debate about race-based genetic intelligence.) 28 Cognitive ability tests are among the most valid tests for a large number of jobs (and some selection specialists would say for all jobs) Evidence also indicates that adverse impact is highly likely with these tests (skipping to SO21; cont. on next slide) 29 Because they are so valid, some selection specialists believe cognitive ability tests should be used extensively in selection Some, however, have expressed deep reservation about using them because of the social implications of the disqualification of larger proportions of minorities (very nice discussion of this in text; directly quoting GFB here; cont. on next slide) 30 The decision should reflect the values/goals of the organization If the goal is to maximize individual performance with minimal cost, cognitive ability tests will do this If the organization has multiple goals of sustaining high performance while maintaining a broad representation of minorities, then it would be better to limit the use of cognitive ability tests and use other, generally more expensive and almost equally valid instruments ▪ biodata inventories (I don’t like these as you will see next unit) ▪ structured interviews ▪ assessment centers *The authors include work samples in their list but in later in this chapter present recent data that indicates work samples appear to have as much adverse impact as cognitive ability tests. (that’s the rub - the expense of those other instruments) 31 If an organization has diversity as a selection goal and wants to use cognitive ability tests because of their validity and the fact that other options are much more expensive, what is the main/best option? Vigorous recruitment of minority applicants (now back to SO19: remember race norming is not legal; often a problem because selection specialists are typically not the ones who are responsible for recruitment –selection specialists really need to work with the HR staff) 32 The authors describe several very popular tests Refer to this material if you are ever looking for tests in these categories I am not going to have you learn anything specific about these tests 33 Height and weight requirements have often been challenged in court Adverse impact on females and Asians The courts have rarely let them stand The rationale for using these measures is that they are substitute measures for strength But courts have consistently held that if strength is the job requirement, then it should be measured directly (physical ability test) (a lot of organizations in the past; police and fire) 34 The data and information on personality tests is difficult For many years, companies used personality tests that were developed by clinical psychologists, and some of those tests are still popular and being used by organizations One is the California Personality Inventory Have not had good validity historically In prior editions of the book, GFB advised against their use They remain cautious in this one, but “cautiously optimistic” 35 There is some good work going on right now, however, the field is in a bit of flux right now Intuitively we know that “personality” influences how effective a person is at work, we just haven’t tapped into what the relevant KSAs really are, or what the relevant clusters of behaviors are Even with the recent work, validity coefficients tend to be low, but they do appear to add independent predictive power (above and beyond cognitive ability tests and other types of ability tests) 36 There is some agreement in the field that personality characteristics can be grouped into five broad dimensions called the Five-Factor Model or Big Five Conscientiousness ▪ Being responsible, organized, dependable, planful, willing to achieve, and persevering Emotional stability (only one described in negative terms) ▪ Being emotional, tense, insecure, nervous, excitable, apprehensive, and easily upset Agreeableness (relevant for team work) ▪ Being courteous, flexible, trusting, good natured, cooperative, forgiving, softhearted, and tolerant Extroversion ▪ Being sociable, gregarious, assertive, talkative, and active Openness to experience (also called intellect or culture) ▪ Being imaginative, cultured, curious, intelligent, artistically sensitive, original and broad minded 37 Good news: to date there has been little or no adverse impact (a) across racial and ethnic groups and (b) between males and females 38 Two traits have been shown to be universal predictors, that is, valid across jobs Conscientiousness Emotional stability The other three were found to be valid for only a few jobs or specific criteria Extraversion (managers and training criteria) Agreeableness (team work) Openness to experience (training criteria) 39 If you do use a personality test, you must use a criterionrelated validity study to support it because personality traits cannot be directly observed Concurrent validity Predictive validity Validity generalization (in other words you cannot use content validity: also have some legal issues to be aware of) 40 ADA (dealt with this previously in U3) If a test can and is used to diagnose mental/psychiatric disorders, then it will probably be considered a medical examination under ADA If it deals with other personality traits (the Big 5, for example) then it probably will not be considered a medical examination although I don’t know how courts would/will handle “emotional stability” as it relates to ADA Nonetheless, my strong advice to you is to treat every personality test as a medical examination until things are clarified more by the courts Which means you should only administer personality tests postoffer and keep the results in a file that is separate from the personnel file 41 Clarifying court case, 2005, Seventh Circuit Court MMPI is a medical examination and thus illegal for pre- employment use (certainly that was expected) Psychological tests that measure personal traits such as honesty, integrity, preferences and habits do not constitute medical examinations 42 Right to privacy (be able to explain this as well) Although a right to privacy is not explicitly guaranteed under the U.S. Constitution, individuals are protected from unreasonable intrusions and surveillance Personality tests, by their nature, reveal an individual’s thoughts and feelings Several states have laws that explicitly guarantee a right to privacy ▪ To date, litigation has occurred about questions relating to sexual inclinations and orientation and religious views (second thorny issue) 43 Soroka v. Dayton Hudson (1991) California Court of Appeals stopped Dayton Hudson’s Target stores from requiring applicants for store security positions to take a personality test that contained questions about sexual practices and religious beliefs The court also stated that employers must restrict psychological testing to job-related questions The ruling was later dismissed because the parties reached a courtapproved settlement ▪ Dayton-Hudson agreed to stop using the personality test ▪ Divided $1.3 million dollars among the estimated 2,500 members of the plaintiff class who had taken the test 44 Performance or work sample tests are excellent and I highly recommend their use when you can do them Typing test Having candidates write a computer program to solve a specific problem Role playing a sales situation with an applicant for a sales position Having mechanics trouble shoot a problem with an engine You are getting an actual sample of behavior under controlled testing conditions (which permits you to easily compare performance across applicants) (this slide NFE) 45 From a technical perspective, they have high validity They reduce two limitations of other selection procedures, and both are related to verbal behavior Most selection procedures rely heavily on verbal behavior ▪ Written answers to questions (ability tests) ▪ Oral descriptions of abilities/skills (interviews, training and evaluation assessments) (This slide NFE) 46 Willful distortion and faking (people want to look good) This varies dependent upon the selection procedure ▪ Reports about past experiences (interviews, T&Es) where the information is difficult to confirm - most susceptible ▪ Personality and honesty inventories, next susceptible ▪ Ability tests, least susceptible 47 Relationship between verbal behavior and actual behavior is not perfect (as we behavior analysts well know) Much of our behavior is contingency-shaped, not rule-governed This is particularly a problem for exemplar performers who are not verbally fluent ▪ Automobile mechanic ▪ Plumbers ▪ Machine operator It can also be a problem for employees who are exemplar performers but can’t describe what makes them exemplary performers – sales representatives 48 Difficulty of accurately simulating job tasks that are representative of the job Applicants must already have the KSAs being tested – they cannot cover specialized things that must be learned on the job General sales skills OK, but questions that deal with specific company-related products and pricing will not be Very costly to develop and and often to administer (many must be done one-on-one) 49 Many consulting firms use stress interviews Stress interviews Interviewer creates a stressful situation, often by asking many questions rapidly, not allowing much time for the applicant to respond, interrupting the applicant frequently, acting in a semi-hostile manner, or in a cool aloof manner Why bad? Even if the job is one of high work demands that produce stress, rarely is the situation staged in the interview representative of the actual work demands that produce the stress In very few jobs, is the stress related to a semi-hostile or cool/aloof stranger rapidly firing questions The behavior of the applicant doesn’t readily generalize to the job and thus should not be used as a predictor (maybe OK for a press secretary for a politician) 50 Validity They both have high validity: they are two of the most valid types of selection instruments Adverse impact Equal adverse impact Cost Performance tests cost much more to develop and administer 51 Assessment centers or even the use of some of the exercises often included in assessment centers have been highly successful In-basket tests Leaderless group interaction tests Case analyses Main problem is their time and expense to both develop and administer You are unlikely to become involved in designing an assessment center, thus I am skipping them for the sake of time 52 Refer you to the Minnich & Komaki article in U7 in the course pack from the OBM Network News The article describes the use of a validated in-basket test to assess the effectiveness of managers based on Komaki’s Operant Supervisory Taxonomy and Index This is one of the best examples I have ever seen of the intersection of behavior analysis and traditional I/O Psychology Operant supervisory taxonomy and index Assessed the difference between high performing and low performing managers Found that work sampling and type of consequence following performance distinguished between high and low performing managers (Gives a detailed description of the instrument, some of the actual items, and responses, along with analysis of responses Unfortunately, it is not commercially available – done as Minnich’s dissertation) 53 During the introduction to the course, I provided some information about graphology Used as a selection tool in/by (very popular in Europe): ▪ ▪ ▪ ▪ 5,000 US companies 68% of Swiss companies 75% of French companies 80% of Western European countries I am appalled, as are the authors, that a section on graphology has to be included in a legitimate text on personnel selection and placement but the good news is that its use appears to be declining, at least in this country (couldn’t resist including this; this slide NFE) 54 Graphology has no validity whatsoever as a selection tool or as GFB state, “it flat out doesn’t work.” For validity studies, see 593-594,0 55 (NFE) Just for fun, look at Table 14.4 Gatewood sent a handwriting sample to a graphologist who graduated from the program conducted by the International Graphoanalysis Society Four times (for each edition of the book), they calculated reliability (same graphologist) and reported the results with commentary by GBF Read pages 594-596 (love the way the authors handle this - humor and irony; Ok moving on..) 56 For all practical purposes, it is illegal Federal law, Employee Polygraph Protection Act of 1988 It can be used in some specific employment situations for selection (there are other requirements for use with current employees) ▪ Private employers whose primary business purpose is to provide security services (e.g., protection of nuclear power facilities, public water supply facilities, shipments or storage of radioactive or other toxic waste materials, public transportation) ▪ Employers involved in the manufacture, distribution, or dispensing of controlled substances ▪ Federal, state and local government employers; also private consultants or experts under contract to governmental depts. and agencies (e.g., Defense Dept., Energy Dept., National Security Agency, CIA, FBI) (spies and spooks) 57 Frequency of false positives; that is, there is a high degree of error with respect to finding that an individual is lying when in fact, the individual is not (details below, NFE) Assume 90 percent accuracy (high end estimate) Assume rate of stealing is 5% of the working population If 1,000 polygraphs were given, we would expect 50 individuals would be lying, and given 90% accuracy, 45 of those would be detected However, the problem lies with the other 950 individuals 95 (950 X .10) would be identified as lying when they had not Thus, 140 individuals would be identified as having lied, with 68% of them being false positives Not good (text actually gives 3, I am asking you to learn the major one; (a) other reactions than guilt can trigger an emotional response; (b) there are countermeasures that can be used to avoid detection - I am sure you can find them on the web) 58 There are two basic types of paper and pencil integrity tests Overt integrity tests ▪ Self-report inventories that measure a job applicant’s “attitudes” and “cognitions” toward theft that might predispose him/her to steal at work Personality-based measures ▪ Self-report inventories that measure integrity as part of a larger syndrome of antisocial behavior or organizational delinquency and thus not only measure theft but things like drug and alcohol abuse, vandalism, sabotage, assaultive actions, insubordination, absenteeism, excessive grievances, bogus worker compensation claims and violence (this slide NFE) 59 Pencil and paper integrity tests were developed to replace polygraph testing after the Employee Polygraph Protection Act was passed in 1988 A few states have passed laws against the use of these tests as well, so be careful and check the state laws Once again the reason for concern is the high number of false positives that occur Because of the concern about theft by employers, the use of integrity tests is on the rise and thus more validity studies have been conducted recently (this slide NFE) 60 These tests indicate that these measures do correlate with measures of theft, general counterproductive behaviors (grievances filed, absenteeism, disciplinary actions, etc.), and various types of job performance They appear to be OK to use in a selection program, however, at the current time, many still oppose their use False positives and the social implications of that – how would you like to be identified as a liar and cheater when you were not? Frequency of false positives is unknown 61 Use of drugs and alcohol have been a major concern since the 1960s (casting dispersions on my generation, the “hippie” generation) NFE, but paper and pencil drug tests - see items ▪ Do you think that it is OK for workers to use “soft” drugs at work if this does not cause poor performance? ▪ In the past six months, how often have you used marijuana at work? ▪ In the past six months, have you brought cocaine to work even though you did not use it at work? No public studies that have evaluated either the reliability of validity of these tests FE, In one court case, the court ruled that these were illegal based on the Fifth Amendment’s prohibition against involuntary self-incrimination (I find it hard to believe anyone would answer these types of questions honestly!) 62 The legal status of drug testing is unclear Organizations face less risk using drug testing for preemployment selection (testing individuals who are applying for a job) They face considerably more risk if they test existing workers for promotions (or transfers) or testing workers to detect drug users for disciplinary or counseling purposes NFE, but why? Applicants cannot take advantage of collective bargaining or challenge employment at-will principles, as can employees who feel they have been wrongly treated NFE, Consult a good lawyer in employment law before implementing drug testing for selection purposes! (last slide – distribute EAS tests) 63 Questions??? 64 Drug testing is not considered a medical test under ADA You can administer a drug test before an offer is made Why? Those using illegal drugs are excluded from coverage under ADA. Thus, while many would consider drug testing a medical test, it is not considered a medical test under ADA 65 15 states and the DC have passed medical marijuana laws If a person has a disability and uses medical marijuana, what about drug testing? Many laws protect employers with clauses like “employers are not required to accommodate the medical use of marijuana in any workplace.” However, laws are varied and there have not yet been many cases 66 California Supreme Court, 2008 OK to fire a worker after drug test Employers are under no obligation to accommodate medical marijuana on or off the job The law protects the individual from criminal prosecution but provides no protection on the job Why? Marijuana remains classified as an illegal substance under federal law (I dealt with this previously, but want you to learn this point now; so drug test away) 67 Agreed to review a case in which a customer service consultant was “fired” (not hired) for her legal, at-home use of marijuana Applicant disclosed her use during the hiring process Gave the company a copy of her physician’s authorization Was not hired after a pre-employment drug screen when she tested positive for THC. 68 Don’t think so, but who knows? (no one knows where this is going) 69