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We approach each customer with a value add philosophy and conduct business to gain optimum success with every client. We believe in a strong partnership model.
We make a substantial investment in understanding our client’s business and it's goal in supporting that business from an IT perspective. Ideally we try to understand your LONG
TERM (3 year) plan as well as your yearly plan.
We also engage an experienced account team to work closely with you. They provide a value-add understanding not only to the technical aspects of the anticipated work to be performed but also in getting to know your personalities and expectations so as to achieve maximum success in providing technical solutions and suggestions/recommendations.
This dedicated team also brings insight to better assist in the investment in and coordination with our recruiting activities to assure that the people we present for assignments are well qualified and well versed in what you are trying to achieve.
● Experience
● Knowledge
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C&L Group is a leading provider of technology solutions & services across a broad spectrum of IT platforms. Founded in 2006 by John Cassese & Dan Liebman
Headquarters - NYC, NY, Rural Sourcing Center – Reading, PA
Centers of Excellence ( COE ) - QA/Testing, App Development, Production Support
& Maintenance, Infrastructure, Help Desk
Recruiting Capabilities - Strong multi faceted recruiting organization with access to a broad spectrum of IT and business professional resources. C&L Group’s nationally focused recruiting staff provides these resources across diverse geographic regions
Rural Sourcing Facility - Delivery of
C&L Group’s technology solutions is provided at our fully secured technology center in Reading, PA. Where we offer outsourcing, managed services, fixed price, project solutions and T&M IT contingent staffing
Veterans Sourcing Group (VSG) is a Service Disabled Veteran Owned Small
Business (SDVOSB) formed in May 2011. VSG, a C&L Group joint venture (49% owner) provides an opportunity to give employment to our veterans. VSG is housed in Reading, PA
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● Experience
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Corporate 16
Employees 75
Subcontractors 50
TOTALS 141
On-site work locations:
NY, NJ, PA, RI, CT
VA, GA, FL, TN
OH, IL, MI
CA
Toronto, Ontario
Rural Sourcing Facility
Wyomissing, PA
(Greater Reading)
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Recruiting Process - provide highly qualified resources and meet or exceed client staffing goals. Maintenance of an inventory of active, pre-screened, qualified, costeffective resources that match the clients’ current and anticipated needs.
• Process Highlights include:
•
Comprehensive testing program
• Technical screening to all candidates
• Contacting references
•
Background security checks
• Drug and criminal tests
•
Third-party services for security clearances
Candidate added to DB for other positions or flagged with NO
Talent Pool – Within a 50 mile radius of Reading, approximately 2280 qualified IT professionals who are currently unemployed or under employed
C&L
Database
Cost of talent – the cost of IT resources is 30% lower than larger cities
Staff Retention
– lower cost of living, better quality of life for local work, and a professional work environment contribute to a very high retention rate
Higher Education campuses – Five campuses within a 15 mile radius of Reading. C&L is partnering with these higher education campuses to train students in the necessary technologies to support the outsourcing projects
● Experience
● Knowledge
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New
Requirement
Job
Boards
Initial
Screening
Candidate
OK
Face -to
Face
Interviews
Candidate
OK
Client
Interview
Candidate
Selected
Recruiters search internal DB, Job
Boards, host Job
Fair
Job
Fairs
Technical
Review
Recruiters conduct phone screen. If ok, pass on to
Reading Manager for resume review
Tech review by technical interview or
BrainBench testing or both
Candidate
OK
In person interview with recruiter, PM, tech lead
Client has option for interviewing candidate
– phone or in-person
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The C&L Group has created a technology center in Wyomissing, PA
(Greater Reading area) to provide a full range of domestic IT outsourcing capabilities to its customers. C&L Group delivers a high quality solution at aggressively competitive prices. C&L Group’s primary goals are to provide quality lower costing resourcing while keeping IT jobs in the US. Our American-based alternative outsourcing solution is performed in a secured, high-tech facility just
2.5 hours from New York City.
● Experience
● Knowledge
● Flexibility
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● Professionalism
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• Strategically located with easy access to major north-east and Mid- Atlantic cities
• Better collaboration with your team during regular work hours
• Increased agility and speed of development and other services
• No grappling with the large time differences or language and cultural differences that can complicate off-shoring relationships
• Geographic location provides easy access to a large pool of experienced, technical talent
• CMM-based methodologies designed for geographically distributed (rural / off-shore / on-site) projects
• 24*7 secured and monitored facility & separate client project rooms for security purposes
• Advanced infrastructure and security system for maximum client confidence
• Our services include full life-cycle application integration, web site development, business analysis, support and maintenance of legacy applications, testing and test automation, infrastructure & configuration
• Cost savings – Total Cost saving – 30% lower than client’s on-site costs
• Low attrition – Great work environment and enhanced quality of life for resources
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Typical Offshore Cost Savings
100% 30%
Rural Sourcing Cost Savings
100% 30%
30%
Traditional
US
Labor
Cost
Offshore
Labor
Cost
● Experience
● Knowledge
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● Professionalism
20%
20%
Ongoing
Cost
(Oversight,
Travel, Security,
Net
Cost
Savings
Fixed Cost
(Due – Management)
Diligence,
Infrastructure,
Security,
Contracts)
55%
Traditional
US
Labor
Cost
Onshore
Labor
Cost
5%
Fixed Cost
(Due –
Diligence,
Infrastructure,
Security,
Contracts)
10%
Ongoing
Cost
(Oversight,
Travel, Security,
Management)
Net
Cost
Savings
Rural Sourcing - Lower Total Cost of Ownership
• All-in rate – resource, communications, facility, acct mgmt
• Same time zone for NY
• Reduced travel time to NY
• Easier communications
• Understanding of business culture
• Same rate when traveling/on-site for short periods
• Extremely low attrition rate (3.5%)
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● Experience
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● Professionalism
Delivery Center (350 – 400 person capacity):
• 7200 sq ft furnished for 62 resources
• 2000 sq ft not furnished – capacity for 27 resources
• Adjacent space – 5800 sq ft unfurnished space
• 1st right of refusal on additional 14,000 sq ft on 2nd Floor
• 1st right of refusal on additional 9,200 sq ft on 4nd Floor
Security (Physical & Logical):
• 24x7 Security Guards
• Badge access into building
• Building video monitoring
• Suite and project room key badge entry
• Access controlled network room
• SOC2 certification (defined controls for security)
• Secured connectivity methods
Back-up & Redundancy:
• UPS back-up
• Full internet and voice redundancy
• Generator back-up connection in progress
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Utilizing a flexible delivery method, C&L Group can also provide a mixed location solution One Structured Delivery Team across all locations depending upon the needs of the client.
● Experience
● Knowledge
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● Professionalism
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Management Team:
• Dedicated Engagement Management
• Delivery Manager
• Project Manager
Defined processes for:
• Governance
• Escalation
• Transition & Knowledge Transfer
Contingency Planning: Various levels of contingency/risk management
• Working at home
• Working from client site
• Local DR location in Reading
• Full Off-site location in NJ and NY
● Experience
● Knowledge
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• Methodologies for:
•QA Transition & Automation
•Development, Prod Support
•Project Management
•Infrastructure Support & Mgmt
● Experience
● Knowledge
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● Professionalism
• Quality standards followed:
•Process based on SEI-CMM Level 3
•Facility SOC2 certification in process
Institutionalized
Quality
Initiatives
Mature Yet
Flexible Process
Frameworks
Proven
Methodologies
Metrics based
Project
Reviews
• Process frameworks for:
•Application Development &
Maintenance
•QA Testing
•Program Office
•Track & Measure:
•Service Levels
•Performance improvements
•Financials
Experience ● Knowledge ●
Flexibility ● Commitment ●
Professionalism
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Project Management
• Communication
• Project Dashboard
• Scheduling
• Tracking & Reporting
• Contingency Planning
Resources
• Staffing and Retention
• Training
Project Team
• Quality of Deliverables
• Issue Resolution Effectiveness
• Communications
Work Environment/Security
• Facility Infrastructure
• Telecommunications
• Physical Security
• Data Security
• Client Connectivity
• Software Tools
Management Support
• Communication to all levels
• Progress Reporting
• Monitoring of plan and metrics
• Continuous Improvement Plan
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Application Development,
Maintenance, & Production Support
Quality Assurance & Testing
Contract Management
Business & Systems Analysis
Infrastructure Management & Support
Production Support
Help Desk
Distributed - Java/J2EE, JSP, .NET, XML, C++,
Informatica, VB, MQ Series, Silverlight
Enterprise Development Frameworks – non legacy -
Java, .Net
Scripting Languages - PHP, Python, JavaScript toolkit,
AJAX
Content Management Systems – WordPress, MS
SharePoint, Joomla, Drupal, RedDot
Quality Assurance - HP/Mercury, Borland,
IBM/Rational, Autosys
Legacy: COBOL/CICS, Natural, PL1, SAS
ERP - PeopleSoft, Oracle, SAP
Database - Oracle, SQL, MySQL,Teradata, DB2, Sybase
BI/Reporting – Business Objects, Cognos, Crystal
Platforms/Servers - Windows, Unix, Linux,
Websphere, Weblogic
● Experience
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SystemAnatomy is a fully customizable, flexible, and versatile research tool that provides in-depth application knowledge of your applications.
SystemAnatomy performs detailed analysis on a multitude of data stores across various platforms to continually identify and document component relationships, dependencies, flows, and business processes.
SystemAnatomy provides a centralized view of valuable application information for any group within an IT organization. Improved knowledge of an application and its complex relationships facilitates improved analysis, higher quality, lower overall project costs, and improved maintainability, leading to higher project success rates.
Leveraging a centralized SWAT team with SystemAnatomy experience ensures quicker delivery times and higher quality deliverables.
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• Interfaces with system software such as source management systems, schedulers, and documentation repositories
• Provides a framework for analyzing custom data sources
• Accurate and up-to-date analysis results
• Dynamic documentation
• Standard and customized presentation views of key decision support information
• Results delivered quickly, minimizing long analysis and development cycles
• In-depth system based application and operational knowledge
• Comparative analysis between multiple platforms or historical data
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Insurance & Healthcare: 40%
Banking & Finance: 45% Other: 15%
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• Experience – Extensive experience delivering high quality solutions at lower costs. Depth and
Breadth to support all aspects of project lifecycle (PM, Analysis, development, maintenance
& prod support, QA
• Lower Total Cost of Ownership – Easily support US markets, minimal travel constraints, strong understanding of business culture, consistent rate regardless of location
• Delivery Process – Proven transition methodology, governance model, quality standards
• Proximity – Easy access to NY city, close to 3 major airports
• Facilities – Availability of secure space to support the security needs of our clients
• Pricing – All in price – includes facility, communications, Sr account & delivery management, location
• Talent – Highly experienced talent at reasonable costs - the cost of IT resources is 30% lower than in the larger cities
• Flexibility – Easily adapt to changing needs
• Local /On-site support – Can be onsite in NY quickly as needed
● Experience
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