The Trinity Inclusive Library Strategy Declan Treanor http://www.tcd.ie/CAPSL/TIC/projects/inclusive-libraries/ The scene from 2002: - Library funded via Disability Services for one position - Staff at counters call this staff member to deal with service - Service is seen as excellent – as it’s personal, however it isn’t available when staff member is away The changing environment: - Numbers of students registered with the Disability Service is increasing - Single staff member can’t cope with demand - Service counters not meeting needs - College Disability Service audited – so Library up for external review The path to change: - External review held summer 2009 - Recommendations & Library’s Implementation plan taken to Library Committee - Funding identified for a full-time position to facilitate the recommendations Recommendations included: (1) Change management post (2) Buildings plan with priorities for accessible works (3) Policy/procedure for acquisition of alternate formats (4) Inclusivity awareness training for staff (5) Ongoing mechanism to provide for continuous review and revision of service policies and practices What is TIL? Collaborative strategy between the Trinity College Library and Disability Service, Aimed to enhance the inclusive nature of library services Move away from add-on services towards a model where supports are embedded into the mainstream service. Why TIL? Rise in students with registered disabilities Common difficulties faced by readers with disabilities included: • • • • • • An inaccessible physical environment, Inaccessible materials, Side effects of illnesses and of medication, Difficulties with self-management, Communication difficulties, Inaccessible training events. Objectives of TIL: An Inclusive Library Environment • Physical Environment: Improve physical access, • Information resources: Enhance access to n resources and agree a model for provision of information in alternative format, • Staff training: Develop an inclusivity awareness programme, • Library Policy: Develop a clear service policy to enhance inclusion. Physical Environment Physical Access. Disability Act 2005 – all buildings to be accessible by 2015 ATIC Spaces. 3 “Assistive Technology Information Centres” (ATIC). • • • • computers with assistive software, Printer low distraction study spaces, Assistive Technology Officer, Information Resources. Accessible Information. Support the Implementation of the Accessible Information Policy. Annual Everyday Accessibility Workshop More information from our online resources: http://www.tcd.ie/CAPSL/TIC/accessible-info/ Library Web Resources: Disabled reader webpage: http://www.tcd.ie/Library/using-library/disabilities.php Staff pages: http://www.tcd.ie/CAPSL/TIC/projects/inclusivelibraries/index.php Inclusive Training Guidelines: http://www.tcd.ie/CAPSL/TIC/ projects/inclusive-libraries/training.php AV Materials: Alternative Formatting. • Some readers cannot access print materials and need resources in an alternative format. • Audio access (mostly text-to-speech software), large print, or Braille. • TCD either obtains an alternative format for this student or creates one from a physical copy. • Alternative formatting Flow Chart to be piloted. Alt Formatting Difficulties. Obstacles to the effective provision of alternatively formatted resources include: • late receipt of reading lists, • difficulties acquiring machine readable formats (MRFs) for editing, • lack of awareness of alternative formatting needs amongst publishers, • difficulties finding time and monetary resources to alternatively format from physical copies. Reading list Strategies. Good Practice Guidelines: http://www.tcd.ie/CAPSL/TIC/accessible-info/studentinfo/reading-lists.php AV resources Library Access to VLE Publishers Strategies. Copyright Review: • Publishers are given an anticipatory duty to retain intermediate electronic versions of resources that can be supplied in a timely manner when requested for the purpose of creating an accessible resource for a person with a disability who is the owner or lawful user of a work. • The intermediate electronic documents follow an agreed standard to ensure accessibility. Staff Training. Workshops and Presentations. • Everyday Accessibility, • Disability Service Supports in the Library, • Customer Care Course, Library Policy and Process. Future Planning: Policy and Processes. • Reader Charter • Code of Practice and Guidelines • TIL Monitoring Committee. • Staff CPD and Training THANK YOU.