EDOSOMWAN, IGIE DOUGLAS Permanent Address: 5, Bayo Aderiye Street, Abule Egba, Lagos state. E-mail: justdogitto@gmail.com Tel: 08099448479 Career: To be an effective and efficient analyst, carrying out duties with professional excellence. Objectives: To contribute to the development of any formal establishment through a reliable team spirit and a high sense of collective responsibility as well as to develop a career in any challenging and rewarding environment. Personal Profile: Appreciative inter-personal skills and leadership qualities, ability to work with minimum supervision, fast at understanding, willingness to learn, diligent and dedicated, good analytical, technical, communication and practical oriented skills. Personal Information: Date of Birth: Sex: Nationality: State of origin: L.G.A: Marital Status: 4th August, 1983 Male Nigerian Edo Oredo Single Educational Qualification: University of Lagos P.M.B 56, Akoka, Yaba, Lagos State. Masters of Engineering (M.Sc) Control and Communication In view University of Benin P.M.B 1125, Ugbowo, Edo State. Bachelor of Engineering (B. Eng) Degree in Electrical/Electronics (Second Class Division) 2011 University of Benin P.M.B 1125, Ugbowo, Edo State. Diploma in Computer Engineering (O.N.D) (Upper Credit Division) 2004 Dairy Farm Secondary School, Agege, Lagos State. West African Examination Council (WAEC) 2000 Salvation Army School, Dopemu, Agege Lagos. First School Leaving Certificate 1995 Thesis Written: Lightening and its effect on computer systems Design and Construction of an Industrial Battery Charger 2003 2007 Proficiency: A good idea of AutoCAD and Microsoft Environment. Work Experience: ETISALAT NIGERIA Consol House, Plot C, Block 2 consol close, Oshodi, Lagos Dept: Customer Service Operations Post: Customer Representative 2013 Job description: • Attend to customer’s request, queries and complaints. • Handles special telephone tasks like call transfers, taking messages, call backs and holds. • Effectively deal with job stress, angry callers and upset customers, using the appropriate way to communicate with different types of behavior on telephone. • Apply the elements of building positive rapports with different types of customers over the phone. • Assists to sell various Company products and services. • Display time flexibility towards shift as per work floor requirements. • Apply proper telephone etiquettes to satisfy various customers situation. National Youth Service Corps (NYSC) Community High School, Otaefun, Osogbo, Osun State 2011 Student Industrial Work Experience Scheme (SIWES) Qualitec Industries Limited 679, Abeokuta Express Way, Ojokoro, Lagos State. Dept: Maintenance & Repairs Post: Industrial Attache 2007 Student Industrial Work Experience Scheme (SIWES) Drugfield Phamaceuticals Lynson Chemical Avenue, Sango Ota, Ogun State. Dept: Maintenance and Repairs Post: Industrial Attache 2003 Ewoma College 12, Segun Akinola Street, Abule Egba, Lagos Post: Science Teacher 2001 Hobbies: Swimming, Reading and Writing Referees: Mr. Osarumwense .E. Peter The Managing Director, Floor Masters Ltd, Jibowu Estate Road, Abule Egba, Lagos State. 08033130133 Mr. Okareme Mike The Proprietor, Ewoma College 12, Segun Akionla Street , Abule Egba, Lagos State. 08062287093 Dr. Ubeku .U. Emmanuel Former Head of Electrical/Electronics Dept., Faculty of Engineering University of Benin. P.M.B 1125, Ugbowo, Edo State. 08035023442