MUBI Research Report Fatih DÜZYOL Ziya Gökhan ÇUKURTAŞ Pınar EKMEN Hakan CEYLAN Akın Ozan ONUK IP EUTA CONTENTS Introduction………………………………………………………………………………………………………2 Desk Research……………………………………………………………………………………………………3 Online Movie Market………………………………………………………………………………..3 Target Audience of Movie Market………………………………………………………….…..4 Brand Description……………………………………………………………………………….……5 Competitors o Netflix……………………………………………………………………………………………………5 o Indieflix……………………………………………………………………………………………….…6 o Lovefilms by Amazon……………………………………………………………….………………6 Advertising by Competitors…………………………………………………………………….....7 Advertising by MUBI…………………………………………………………………………..….….8 Field Research…………………………………………………………………………………………………...9 o o Focus Group Analysis………………………………………..………………………………………………….……9 Survey About Survey…………………………………………………………………………………………11 o General ……………………………………………………………………………………………..…11 o Combination of Answers 1………………………………………………………………………14 o Combination of Answers 2…………………………………………………………………..…15 Bibliography………………………………………………………………………………………………..……16 1 Introduction MUBI is the world’s first online cinema. Instead of a large a la carte library, MUBI instead shows a continually rotating lineup of 30 hand-picked films at once. A new film is added every day, and every film running for 30 days. Each country, a different movie selection is available with original language and English subtitles. The main point with MUBI is it’s not a website for just watching movies also, a social network with concept Our desktop research includes the analysis of online movie market, competitors, their advertising strategies and MUBI's previous communication strategies. 150 people from all around Europe participated the online survey. In the online survey we focussed on watching movie habits, online watching options awareness/usage, awareness of the MUBI and the competitors. Furthermore, we worked with two focus groups. We tried to learn about, “How does the social media affect consumers’ decisions when they try to choose a movie to watch, or sharing/discussing/advising about a movie?” 2 Desk Research Online Movie Market Our lifes are changing with the technology. Also our movie watching habits are changing. Online movies represent one of the hottest segments of the online paid content industry. Movie ticket sales are down. Hollywood was at the center of a battle earlier this year against online pirates stealing films. The industry is trying to learn ways to use the Internet, rather than working against it, in order to stay afloat. GIA1 announces the release of a comprehensive global report on Online Movies markets. World Online Movies market is forecast to reach US$4.4 billion by the year 2017. Prime growth factors instrumental in driving demand for online movies include skyrocketing popularity of movies, rising Internet penetration, increased prevalence of TV and DVD players, and higher digital downloads. Additionally, surging movie ticket prices, increasing credit card usage, ability to play mobile trailers and videos on point-of-access devices, such as, PDAs, cellular handsets, and iPods, and rising cost sensitivity of consumers are also playing an instrumental role in popularizing the concept of online movies. Growth in the upcoming years will be driven by continued consumer demand for digital content consumption, and launch of new hardware integrated with next-generation features. The trend for online movie rental has gained momentum of late, especially amongst the younger generation, who are more likely to value online movie rental over traditional store rentals for increased comfort and convenience. Video streaming has become a new trend of the online movie rental industry. Streaming is a relatively recent phenomenon, as the Internet broadband connection has to be really fast to show the data in real time. The download-to-own at the digital retail level represents the majority of annual online movie revenues, with demand showing no major signs of fading in the near future. However, the market is expected to be increasingly commoditized and in the post-recession scenario, the market for download-to-own (digital retail) is likely to recover at a slow pace and will remain challenging for vendors. Driven by higher degree of Internet penetration, consumer awareness and large uptake of online movies, the developed markets of Europe and United States command a leading position, capturing the largest chunk of the worldwide market for online movies, as stated by the new market research report on Online Movies. In the US, broadband connectivity, assessed at a low 20% only a few years back, has grown at a tremendous pace over the years to reach an impressive rate of over 78% in 2011. Asia-Pacific, on the other hand, buoyed by growing dominance of markets such as China, India and Australia in terms of Internet connectivity, broadband penetration, and huge population base, is poised to gain rapid mileage at a strong double-digit growth rate of about 36% through 2017. 1 Global Industry Analysts 3 “To stoke interest among its target audience of under-30 moviegoers, the studio’s efforts included a channel on Google’s YouTube, a blog on Tumblr dedicated to the movie’s futuristic fashion, and a contest in which fans collected pieces to the film’s poster on several sites,” according to Reuters. A studio survey found that 55 percent of the audience who saw the movie got most of their information about it on the internet. Television networks are following suit, as more people, especially younger people, tune into shows online. With ever expanding YouTube channels and the growing popularity of online videos, personalizing and choosing content are crucial for people. By putting the pilot episodes online, they can gauge whether their investment is worthwhile. Networks can tell whether a show is doing well based on the unique visitors to the video and the activity that the comments page is attracting. And producers of these shows can gauge whether a show is fully promising or needs some adjustment based on YouTube comments. Target Audience of Online Movie Market University students and young workers who live in Europe are mostly integrated with internet in their lifes. %92 of Students in Europe are using Internet everyday. 70% of young workers going online everyday as well. (European Commission, 2012) They use the power of internet in academic/business life and also for their daily life. Furthermore lifestyles have been changed with the social networks. This audience, have social network accounts and they use them frequently such as sharing fellings on twitter, posting what they like on Facebook and sharing what they see on Instagram.According to the research, 72% of universitystudents and 40% of young workers using social media everyday. At the same time 64% of young workers use their social networks at least one a week. [EUC, 2012] This audience allocate money for hobbies such as watching movie but this cyberspace also changed watching movie habits. People are still like watching movies at theatres. Besides of that there are lots of reasons pushing them watching online like time issue, watch movies with comfort of home and etc. After online movie opitons entered our lifes, people can watch whatever they want at the time they preferred. Also online movie market gives a chance you to time-travel. You can watch old movies from ‘40s and also newest movie on the theatres. Even though, some movies appear on online market before theatres. 4 Brand Description MUBI is a global film website that integrates social networking, a database, an online magazine and a subscription video-on-demand service. It has been described as an "online cinematheque." Originally called The Auteurs, MUBI was founded in 2007 by Turkish-born entrepreneur Efe Cakarel as a social network for cinephiles, with an interface specifically geared towards aesthetic design and simplicity. In May 2010, under the new name MUBI, the company announced that their subscription service would be available on PlayStation 3 in Europe. MUBI launched their app on the PSN store in November 2010, followed by a channel on Sony’s line of Bravia internet devices in 2011. Starting in 2012, MUBI began launching a new, highly curated VOD model in select territories. Instead of a large a la carte library, MUBI instead shows a continually rotating lineup of 30 films at once. A new film is added every day, and every film running for 30 days. In August 2013, MUBI released an iPad app in English, French, Norwegian, German, Italian and Turkish. The app allows users to stream the selection of 30 films on their iPad or send it to Apple TV using AirPlay. As of 2014, MUBI has over 6 million members and offices in Palo Alto, London, and Istanbul. Competitors 1.Netflix Netflix was founded in 1997, is an American provider of on-demand Internet streaming media available to viewers in North and South America, the Caribbean, and parts of Europe (Denmark, Finland, Ireland, the Netherlands, Norway, Sweden, and the United Kingdom). Netflix announced that they will expand and launch in France and Germany as well. Services which Netflix provides are online/mailing DVD Rental, TV Shows and Movies. The library; Netflix doesn’t specify the number of movies and shows available in their library beyond just saying that it numbers in the thousands, which is vague, but nonetheless accurate. Netflix has arguably the most robust content library of any streaming service out there. Their selection leans more toward feature-length movies, but their collection of TV shows is constantly growing and improving. Netflix even offers its own highly successful productions, including Orange Is the New Black, and House of Cards, with more to come in 2014. 5 With the last report their global streaming subscribers at 40.4 million (31.2 million in U.S.) According to a survey by Nielsen in July 2011, 42% of all Netflix users make use of a stand-alone computer to connect to Netflix, 25% do so by using the Wii, 14% by connecting their computers to a TV, 13% make use of a PlayStation 3 and 12% use an Xbox 360. 2.Indieflix Founded by independent filmmakers. They offer from worldwide film festivals to make sure indies have an audience. Scilla Andreen, Chief Executive Officer co-founded IndieFlix in 2004, where she served as Manager until being appointed CEO in March of 2007. Kristie Lanum, Chief Content Officer was Chief Dealflow Officer at ZINO Society, a Seattle angel investment group that has helped facilitate $16 million in funding. Services which Indieflix provides are Watch Independent Films & Foreign Films Online. They also allow you submit your own film. It's always available with unlimited users. Many films can be shown on your TV, from Roku or Xbox streaming devices. 3. Lovefilms By Amazon Lovefilms.com is a UK based provider of DVD by mail and streaming video on demand. It is founded in 2002 and acquired by Amazon in 2011. Company’s service was rental DVD until 23 February 2009. Instead of rental dvd, company started “watch online” service. Any user can reach over 4.700 movies when using of watch online service. According to 2009 data yearly revenue 150 million USD. The company serves in United Kingdom and Germany. Services which Lovefilms provides are online/mailing DVD Rental, TV Shows and Movies. Also users can reach services except online services. These platforms that users can reach are; PlayStation 3 - November 2010 Xbox 360 - December 2011 iPad - September 2011 Wii U - November 2012 iPhone - November 2013 Xbox One - Q4 2013 PlayStation 4 - Q4 2013 6 Advertising by Competitors 1.Netflix Netflix mostly uses the sense of humor on their TV ads as appeal. Mainly messages of the Netflix ads are “you can watch whatever you want, wherever you want and when you want.” You can reach the latest campaigns of the Netflix with following links; Pep Talk Netflix Canada; http://www.youtube.com/watch?v=94vLzyliMF4 Watch Responsibly; http://www.youtube.com/watch?v=P6B2tKMg3B8 Also Netflix stand on message that “Netflix bring people together.” Holiday Three; http://www.youtube.com/watch?v=3j-Bmr89JWg 2.Indieflix Indieflix try to reach people who feel passion about films, who are recording stories and life. And the say “stories in our DNA and all of us are filmmakers.” You can reach the latest campaign of the Indieflix with following link; http://www.youtube.com/watch?v=93NsAc49lxw 7 3. Lovefilms By Amazon Lovefilms.com emphasizes that “Except online, users also can reach by using other platforms such as Play Station 4, Xbox 1, Wii U etc.” in their ads. While emphasizing this, lovefilms.com uses a logical approach. Also, lovefilms.com emphasizes their price: £4.99 You can reach the latest campaigns of the Lovefilms.com with following links; -http://corporate.blog.lovefilm.com/press-centre/mediacentre/tv-advertising - https://www.youtube.com/watch?v=K3o-Oq_25jA&index=8&list=PL789A8EB30F5F0FC7 Advertising by MUBI There is not a heavy communication campaign have done by MUBI before. There are PlayStation3 ad and informative ad which released on internet. MUBI mostly emphasize that they serve “a collection of hand-picked films”. They also underline that “anytime, anywhere online cinema” with that quote this quite looks same with Netflix motto. To separate MUBI ad messages from competitors “every day a new movie” will be stand out. Also MUBI gives message that their services with low price instead of competitors. You can find ads of MUBI with following links; https://www.dropbox.com/sh/66bnj5uptwse57n/9DPlwZq_ll/Digital%20Assets/Video%20Assets#lh: null-MUBI_UK_1920x1080.mp4 http://www.viddler.com/v/1ea48d1f 8 Field Research Focus Group Introduction Understanding consumers is the most important thing for a brand. For this, we made a focus group work on two different groups. First focus group, which is group A, consists of 5 university students. Second focus group, which is group B, consists of 5 young workers. 1. Sharing an opinion about a movie has been watched Both of our focus groups really care about their friends. When we examine research results, we see that, when they want to share an opinion they usually prefer their friends. They look for a friend to say something about a movie. Secondly they prefer social media networks. They mainly prefer Facebook and twitter for sharing opinion about a movie. 2. Social media as a sharing platform about interests We have different results on this topic. Group A, which is younger, says that “We share our interest on social media networks.” Group B, which is older, they do not usually prefer social media as a sharing platform. 3. Advantages and Disadvantages of watching online movie The main advantage for group A is that easy to reach. Nowadays, being reachable is important for people. So, they prefer watching a movie online instead of cinema. But, the main disadvantage for group A, visual quality. They want to watch movies in high quality. For group B, time is the main advantage. Because of working, time is a real challenge for them. So, watching online movie provides them to arrange time. Disadvantage for group B is illegal websites. When they have to watch in an illegal way, it would be a trouble for them. 4. Serving of festival movies Both of group A and B are positive for this service. But they have prejudgments for “festival films are boring”. 5. Effect of social media on their decision about a movie or tracking news about cinema They feel positive about social media’s effect on movie decision. When they want to watch a movie, they search on social media networks. They examine lots of information and opinion. As a result of that, they can choose easily. So, effect that they mean, “ Social media makes easier to choose.” 9 6. Expectation when pay a movie to watch online For group A, price is priority. They want to pay minimum price. For group B, archiving movies is the most important expectations, money does not matter as long as they get good movies. 7. Feelings about advising a movie Our focus groups are curious about “Do they like the movie that I advised?” They want to make their friends to like their movie advice. Also, when they advise a movie, they want to share same feelings with their friends. 8. A social media network which you can watch movies and share opinions about it Group A says it is a “good idea!” Also, they are really excited about sharing opinions or comments on a director or a movie. Also group B are really happy about this opinion. 10 Survey About Questionaire The online survey was conducted among 150 respondents from our target group includes different European countries. These questions are about target group’s frequency of watching movies, media channels that they choose while watching online and the relation between watching cinema and socializing. Results of the Questionaire General 1- Education Status 59.60% of people who participated in our survey are undergraduate. 27.27% of them are postgraduate while the rest of them are high school students. 2- How Many Movies Do They Watch In A Month according to the results those ones who said “4-6 movies” are predominance by the percentage of 23%. Although there’s not a big difference with the ones who watch 2-4 movies in a month. They are 22% of our participants. So considering the ones who watch more movies, 83% of them watch at least 2 movies in a month. 11 3- The Channel They Prefer Watching The Movies We got the answer “online” from most of the participants. The graphic shows how often they prefer watching online, in a movie theatre, dvd and TV. 68% of the participants usually watch movies online which is a good thing for Mubi. 4-The Way Of Watching Online Since Mubi is a legal web-site that you pay for watching the movies we wanted to know how many people out there using illegal ways to watch the movies. According to the result of this question 90.9% people watch movies illegal ways. 5- Feeling Guilty About Watching On Illegal Ways People who are uncomfortable watching illegal movies have a small percentage. Only 27.27% of them feel guilty watching illegal movies. Although, it’s still a good idea to stress that MUBI is a cheap way to watch movies legal way. 12 6- Being Aware About Legal Online Movie Platforms In this graphic we get the information of how many people are aware that they have an option to watch movies in legal ways. 73% of them know about that while the other 27% of them have no clue that they can watch movies online legal ways. People who are aware of that, probably do not want to pay for watching movies so they prefer illegal ways. 7- How People Choose Their Movie In this question participants were allowed to tick more than 1 option since there could be more than 1 ways to pick the movies. According to the results 80% of them trust their friends’ judgment. Apparently IMDB is also reliable to our participants. 65% of them have clicked IMDB option. Other options were not chosen by that many people. 47% of participants would check social network choosing the movies. 31% of them go on blogs to read about movies. 20% of them clicked the option Boxoffice/award. 18% of them find TV and magazine reliable about that. 8- Sharing and Dicussing About Films Some people might want to share their feelings about a movie with someone who has receantly watched the same movie. So when we asked about that we did not get a shocking result. 82% of our participants said “yes, I would like to discuss about it after watching a movie. It’s a good thing that Mubi has a social side that allows you to talk about the movies you watch. 13 9- Awareness When we asked “have you ever heard about MUBI” We have got result; only 27% of participants know what Mubi is. The awareness of MUBI is qıite low. That result again show us that awareness of MUBI has to increase end the of communication campaigns. Combination of Answers - 1 These two following graphics only contains the people who agree with: “After watching a movie, I want to discuss about it with someone.” 1- Education Status Most of the participants who would like to discuss about the movies they recently watched are postgraduate students by the percentage of 60.49. About young workers %25,93 say they would like to share and discuss about movie after watching. We assume that rest of them can’t do it because of time issues. 2- How Do People Choose Their Movie Since those people who care about sociability, answer to this question was not a surprise. 81.71% of them would get a suggestion from a friend before watching a movie and 69.51% check IMDB before watching a movie. 45.12% check it on social networks. 32.93% of them would also read the articles on blogs. Other options were chosen by a few people. So as you can see, it’s an important social activity to watch a movie for those people. 14 Combination of Answers – 2 These four following graphics only contains “the people who choose online way to watch a movie.” 1- Awareness About Legal Acess To Online Movie 29.41% of participants who prefer watching movies online do not have a clue that they are able to watch movies legal ways. Althogh, 70.59% of them know about that. 2- Awareness Of MUBI Among The People Who Choose Online Way To Watch Movie 70.59% of participant who prefer watching the movies online haven’t even heard of MUBI. Only 29.41% of them have heard about MUBI. Small awareness of MUBI by the people who watches their movies online tells us that there’s a big issue about that. So it shall be considered to make awareness of existence of MUBI 3- Legal and Illegal Usage Unfortunately only 7.35% of people who watch online movies chose their way to watch movie by legal ways while others hesitate paying for it. 4- Feelings About Using Illegal Ways - Only 22.39% feel guilty watching the movies illegal ways. So it may be a good idea to inform people that watching movies illegal ways is like stealing, and we may concider encouraging them to support art. 15 Bibliography - http://www.nytimes.com/2013/10/22/business/media/netflix-hits-subscriber-milestone-as-sharessoar.html?_r=0 - "What Netflix and Hulu Users are Watching… and How" NielsenWire. July 27, 2011. Retrieved July 27, 201 http://www.digitaltrends.com/home-theater/best-media-streaming-services/#ixzz2uLsFAbZK http://contently.com/strategist/2012/09/25/how-the-movie-and-tv-industries-are-adaptingonline/ http://www.prweb.com/releases/online_movies/video_on_demand/prweb9363755.htm MEDIA USE IN THE EUROPEAN UNION REPORT , European Commission, 2012 http://ec.europa.eu/public_opinion/archives/eb/eb78/eb78_media_en.pdf https://mubi.com/about http://indieflix.com/pages/faq/ - 16