NORTHSTAR LOTTERY GROUP, LLC REQUEST FOR PROPOSALS PROGRAM MANAGEMENT OFFICE RFP # 15-S-0001 DATE ISSUED: January 12, 2015 Table of Contents SECTION 1. OVERVIEW, INSTRUCTIONS AND GENERAL INFORMATION ............................................. 4 1.1 OVERVIEW ....................................................................................................................................... 4 1.2 RFP TIMETABLE ............................................................................................................................. 4 1.3 RFP QUESTIONS AND ANSWERS ................................................................................................ 5 1.4 CONTACT INFORMATION .............................................................................................................. 5 1.5 AMENDMENTS TO RFP .................................................................................................................. 5 1.6 RIGHT TO REJECT PROPOSALS .................................................................................................. 5 1.7 OWNERSHIP OF PROPOSALS ...................................................................................................... 5 1.8 PROPOSAL TENURE ...................................................................................................................... 6 1.9 NO NORTHSTAR LIABILITY FOR PROPOSAL COSTS................................................................ 6 1.10 PROPOSAL DISCLOSURE PROHIBITION ..................................................................................... 6 1.11 NEWS RELEASES ........................................................................................................................... 6 1.12 CONFLICT OF INTEREST ............................................................................................................... 6 1.13 APPROVAL AND PROBITY INVESTIGATIONS OF SUBCONTRACTOR .................................... 6 1.14 FLOW DOWN PROVISIONS ............................................................................................................ 6 1.15 RESPONSE FORMAT ...................................................................................................................... 6 1.16 BIDDER’S RESPONSE TO PRICING REQUIREMENTS ................................................................ 7 1.17 CONFIDENTIAL INFORMATION; ILLINOIS FREEDOM OF INFORMATION ACT ....................... 7 1.18 DEVIATIONS AND EXCEPTIONS ................................................................................................... 7 1.19 MFDBE SUBCONTRACTING GOAL ............................................................................................... 7 1.20 SUBMISSION OF PROPOSALS ...................................................................................................... 8 1.21 GENERAL ......................................................................................................................................... 8 SECTION 2. PROPOSAL EVALUATION AND AWARD ................................................................................ 9 2.1 EVALUATION CRITERIA ................................................................................................................. 9 2.2 EVALUATION PROCESS ................................................................................................................ 9 2.3 PROPOSAL CLARIFICATION PROCESS .................................................................................... 10 2.4 BEST AND FINAL OFFERS (BAFOs) ........................................................................................... 10 2.5 AWARD DECISION ........................................................................................................................ 10 2.6 NOTIFICATION OF AWARD .......................................................................................................... 10 2.7 SUCCESSFUL EXECUTION OF A SUBCONTRACT ................................................................... 10 2.8 INCORPORATION OF DOCUMENTS ........................................................................................... 10 SECTION 3. SPECIFICATIONS / QUALIFICATIONS / STATEMENT OF WORK ...................................... 11 3.1 BACKGROUND .............................................................................................................................. 11 3.1.1 General ........................................................................................................................................... 11 3.1.2 Disentanglement Services Plan ................................................................................................... 11 3.1.3 Governance of the Disentanglement and Transition Process ................................................. 12 3.1.4 Parties Involved in the Disentanglement Services .................................................................... 13 3.1.5 Disentanglement Steering Committee ........................................................................................ 14 3.1.6 Program Management Office ....................................................................................................... 14 3.1.7 Project Management and Quality Assurance ............................................................................. 15 3.1.8 Stream Leads ................................................................................................................................. 17 3.1.9 Disentanglement Milestones........................................................................................................ 18 3.1.10 Process for Monitoring the Progress of the Disentanglement Master Plan ........................... 18 3.1.11 Risk Management and Mitigation Actions .................................................................................. 19 3.1.12 Adjustments to the Disentanglement Services Plan Resulting from Disentanglement Services Period Extension ....................................................................................................................... 19 3.2 MILESTONES AND DELIVERABLES ........................................................................................... 19 3.3 SUBCONTRACTOR AND STAFF REQUIREMENTS ................................................................... 20 3.4 WHERE SERVICES ARE TO BE PERFORMED ........................................................................... 21 3.5 TERM OF SUBCONTRACT; CONTRACT; RENEWAL OPTIONS; ASSIGNMENT TO THE STATE OR REPLACEMENT MANAGER .................................................................................................. 21 3.6 PROPOSAL SUBMISSION REQUIREMENTS .............................................................................. 21 SECTION 4 COST PROPOSAL .................................................................................................................. 25 2 ATTACHMENT A TO RFP– FORM OF SUBCONTRACT ............................................................................. 26 SCHEDULE I TO AGREEMENT- SERVICES AND PRICING ................................................................... 41 SCHEDULE II TO AGREEMENT - SUBCONTRACTOR KEY PERSONNEL ........................................... 42 SCHEDULE III TO AGREEMENT – STANDARD CERTIFICATIONS ....................................................... 43 EXHIBIT A TO AGREEMENT - Form of Non-Disclosure Agreement .................................................... 46 ATTACHMENT B TO RFP – CORPORATE DISCLOSURE FORM .............................................................. 50 ATTACHMENT C TO RFP - DEVIATIONS AND EXCEPTIONS ................................................................... 59 ATTACHMENT D TO RFP– FIRM FACT SHEET .......................................................................................... 60 ATTACHMENT E TO RFP – BIDDER REFERENCES .................................................................................. 61 3 SECTION 1. OVERVIEW, INSTRUCTIONS AND GENERAL INFORMATION 1.1 OVERVIEW Northstar Lottery Group, LLC (Northstar or Manager), entered into a Private Management Agreement (PMA) dated January 18, 2011 with the State of Illinois acting through the Illinois Department of the Lottery, as statutory successor to the Illinois Department of Revenue, Lottery Division (State) to manage the operations of the Illinois Lottery. Effective December 9, 2014, Northstar and the State entered into an agreement to terminate the PMA for convenience (Termination Agreement). Under the terms of the Termination Agreement, Northstar shall provide disentanglement, i.e., transition services in accordance with the terms of a Disentanglement Services Plan. The Program Management Office (PMO) will be established to coordinate the orderly transition of the services currently provided by Northstar under the terms of the PMA, to a replacement manager selected by the State pursuant to a competitive procurement process (Replacement Manager) or to the State. The PMO is responsible for overseeing and managing the execution of the termination of the PMA and transition of Northstar’s responsibilities thereunder. Through this Request for Proposals (RFP), Northstar and the Illinois Department of Lottery is soliciting competitive proposals for the PMO. Minority and female-owned businesses as well as those owned by a person with a disability are encouraged to submit responses. Upon receipt of the signed non-disclosure agreement attached hereto as Exhibit A, Northstar will provide the Bidders with an electronic copy of the Disentanglement Services Plan. It is an express requirement of the PMA that any work conducted by Subcontractors comply with the PMA and the Operating Standards. Copies of the PMA and Operating Standards are available upon request. 1.2 RFP TIMETABLE The following dates are set forth for informational and planning purposes. Northstar reserves the right during this procurement to change any of the dates. If changes are made, Northstar will contact the Bidders. RFP SCHEDULE RFP Release Questions Due from Potential Bidders by 5:00 PM CT Answers Provided to Potential Bidders by 5:00 PM CT Bidder Proposals due by 5:00 PM CT Bidder Interviews/Presentations: Northstar will notify selected Bidders ONLY DATE 1/12/2015 1/20/2015 1/27/2015 2/20/2015 week of 3/9/2015 5 business days after last presentation Selection of Successful Bidder 4 1.3 RFP QUESTIONS AND ANSWERS All questions must be submitted in writing to the designated contact listed below by 5:00 PM CT on January 20, 2015. Questions submitted to Northstar after this period will only be answered if Northstar solely determines the question is critical to the success of the RFP process. Responses to all questions will be circulated to all Potential Bidders. 1.4 CONTACT INFORMATION The following designated contact must be used for all queries relating to the RFP. RFP POINT OF CONTACT Name Title Department Address E-mail Address 1.5 Trish Harris Compliance Coordinator Procurement 180 North LaSalle –Suite 1810, Chicago, Illinois 60601 procurements@northstarlottery.net AMENDMENTS TO RFP If it becomes necessary to revise any parts of this RFP, Northstar will furnish such amendment(s) to Potential Bidders. 1.6 RIGHT TO REJECT PROPOSALS Issuance of this RFP in no way constitutes a commitment by Northstar to select a Bidder. Northstar reserves the right to reject any or all Proposals or portions of Proposals received in response to this RFP, to request modification or clarification of any part of a Proposal, or to cancel this RFP if it is in the best interest of Northstar to do so. Northstar may reject any Proposal if it is considered incomplete, conditional, contains irregularities, or does not meet qualifications, requirements or specifications. Failure to furnish all information or to follow the Proposal format requested in this RFP may disqualify the Proposal. Northstar may waive any nonmaterial deviation in a Proposal. Northstar’s waiver of any nonmaterial deviation shall in no way modify the RFP requirements or excuse the Successful Bidder from full compliance with the Subcontract requirements. In the event that no Bidder meets one or more of the mandatory requirements or specifications, Northstar reserves the right to continue the evaluation of the Proposals and to select the Proposal that most closely meets the requirements or specifications detailed in this RFP. If at any time prior to the signing of a Subcontract, Northstar reasonably determines that any Bidder does not possess adequate financial ability or requisite stability to carry out the obligations of the Subcontract, that Bidder may be disqualified from further consideration. 1.7 OWNERSHIP OF PROPOSALS Proposals and any other materials submitted by a Bidder in response to this RFP will become the exclusive property of Northstar upon receipt and will not be returned. 5 1.8 PROPOSAL TENURE All Proposals shall be valid for a period of 180 days from the deadline for submitting Proposals. 1.9 NO NORTHSTAR LIABILITY FOR PROPOSAL COSTS Northstar is not liable for any costs incurred by Bidders as a result of responding to this RFP. 1.10 PROPOSAL DISCLOSURE PROHIBITION Disclosure of Proposal contents by a Bidder to any third party prior to an award in this procurement may result in disqualification. 1.11 NEWS RELEASES Bidder shall not issue news or press releases or make any statements to the news media pertaining to the subject of this RFP or to any Proposals and/or resulting Subcontract(s) thereafter without the prior written approval of Northstar. Release of broadcast emails pertaining to this procurement shall not be made without prior written authorization of Northstar. 1.12 CONFLICT OF INTEREST A Bidder shall not give money or any other thing of value to members of Northstar’s evaluation committee or to any employee of the State, Northstar, GTECH or SGI. 1.13 APPROVAL AND PROBITY INVESTIGATIONS OF SUBCONTRACTOR Northstar Lottery Group, LLC has the right, for probity purposes, to undertake corporate due diligence on each proposed Northstar subcontractor. Accordingly, each Bidder must complete the Corporate Disclosure Form attached in Attachment B to initiate this probity approval process. This completed form should be sent to the RFP Point of Contact as soon as possible to ensure timely approval in the event the Bidder is selected as a Subcontractor to provide the products and/or services included in this RFP. 1.14 FLOW DOWN PROVISIONS The services provided pursuant to this RFP are for the benefit of the State and certain flow-down provisions from the PMA, including PMA provisions relating to termination, personnel requirements, the State of Illinois’ intellectual property, audit rights, privacy and data safeguards, confidentiality, representations and warranties, certifications, indemnification obligations and insurance will be included in the Subcontract to ensure that such terms are materially consistent with the relevant terms of the PMA. 1.15 RESPONSE FORMAT Each Proposal should provide a straightforward, concise description of Bidder’s ability to meet the requirements of this RFP. Proposals should not contain unsolicited, extraneous or duplicative information. 6 Proposals must be based solely on the requirements contained in this RFP including RFP amendments/addenda and/or supplements, if any. Bidders may not rely upon any draft materials received, newspaper advertisements, oral statements or news reports. All RFP requirements and specifications are mandatory unless stated otherwise and any failure to respond thereto may be the basis for disqualification. Proposal responses to each of the requirements of the RFP shall be in the same form and order as the RFP. Responses should be clear, concise and complete. One-word responses, such as “yes,” “no,” “acknowledged” or “agreed” may be deemed non-responsive and scored as such. In responding, Bidder should provide all information concerning each subject area that Bidder believes would be helpful to Northstar in establishing Bidder's ability to perform the work described. 1.16 BIDDER’S RESPONSE TO PRICING REQUIREMENTS Bidder must present its proposed pricing for the work in a sealed envelope separate from its responses to technical requirements. Failure to provide any requested price information in the prescribed format may result in disqualification of the Bidder’s Proposal. All prices presented in response to this RFP are fixed and final and represent Bidder’s proposed prices to Northstar for the services and/or products. 1.17 CONFIDENTIAL INFORMATION; ILLINOIS FREEDOM OF INFORMATION ACT Under the PMA, Northstar is required to furnish certain information with respect to all purchases with the Successful Bidder(s) to the Illinois Lottery. Under the Illinois Freedom of Information Act (“FOIA”) (5 ILCS 140), the Subcontract and other information furnished to the Lottery may be subject to public disclosure. Any information or data in a Bidder's response which Bidder deems proprietary and confidential and should not be disclosed to third parties must be clearly identified in the Proposal. Each such page or relevant portion of a page must be clearly marked as "Proprietary and Confidential." Please describe the specific grounds under FOIA or other law or rule that supports your request for exempt treatment. If you request exempt treatment of your Proposal or other portions of the Subcontract, you must submit an additional copy of the Proposal with exempt information deleted. This copy must describe the general nature of the material removed and shall retain as much of the Bid as possible. Northstar and Subcontractor shall execute a non-disclosure agreement substantially in the form attached in Exhibit A to Attachment A, the Form of Subcontract attached hereto. 1.18 DEVIATIONS AND EXCEPTIONS Bidders are cautioned to avoid deviations or exceptions in their Proposals which may be cause for disqualification of their Proposals. If Bidder intends to deviate from or take exception(s) to any part of the RFP, including the Terms and Conditions or Form Subcontract, any such deviations and exceptions shall be clearly identified in Bidder’s Proposal. Deviations and exceptions shall be noted in the format set forth in Attachment C. 1.19 MFDBE SUBCONTRACTING GOAL Under Section 7.4 of PMA, Northstar has committed to a goal of at least twenty percent (20%) of the costs of all Subcontracts and Vendor Contracts entered into after the Agreement Effective 7 Date to be awarded to businesses that are “a minority owned business,” a “female owned business” or a “business owned by a Person with a disability” as those terms are defined in the Business Enterprise for Minorities, Female, and Persons with Disabilities Act, 30 ILCS 575, et seq. (“MFDBE Firms”). MFDBE vendors are strongly encouraged to submit proposals for this opportunity. 1.20 SUBMISSION OF PROPOSALS Proposals should be organized and presented in the order and by the Section numbers assigned in the RFP. Pagination of a Proposal response should be consecutive, and individual Sections, including the Technical Proposal and Cost Proposal, should be separate as described herein. The Bidder’s Offer must be submitted in three separately sealed packets as indicated below on or before the due date and time Clearly label each packet with the Request for Proposal title, the packet number and the Bidder’s name. The packets may be submitted together in one mailing or shipping box, or in separate mailing or shipping boxes. (1) Technical Proposal. Bidder’s response to the requirements outlined in Section 3 – Specifications / Qualifications / Statement of Work. DO NOT INCLUDE YOUR COST PROPOSAL IN THE SAME ENVELOPE OR CONTAINER. Submit one (1) signed original and nine (9) copies of your Technical Proposal. (2) Cost Proposal. Bidder’s response to Section 4 – Cost Proposal. Submit one (1) original and one (1) copies of your Cost Proposal. (3) Other Forms. Bidder must complete and provide the following attachments. Submit one (1) original of the completed forms. Attachment B – Corporate Disclosure Form, including Attachments 1-5 and the Background Investigation Authorization Form. Attachment C – Deviations and Exceptions Attachment D – Firm Fact Sheet Attachment E – Bidder References Financial Statements. Bidder must provide audited financial statements for each of the last three (3) years. If multiple envelopes or containers for each part of the Offer are used, the envelopes or containers must be numbered in the following fashion: 1 of 4, 2 of 4, etc. Bidders must submit one electronic version of each part of the Proposal in PDF format on a CD or USB flash/jump drive. Offer Part Technical Proposal Cost Proposal Other Forms 1.21 # of Originals 1 1 1 # of Hard Copies 9 1 0 # of CDs or USB Drives 1 1 1 GENERAL By submitting a Proposal, Bidder grants Northstar the right to obtain any information from any lawful source regarding (i) the past history, practices, conduct and ability of Bidder to perform the services and otherwise to fulfill the requirements under this RFP, and (ii) the past history, practices, conduct and ability of any director, officer or key employee of Bidder. By submitting a Proposal, Bidder generally releases from liability and waives all claims against any party providing 8 information about Bidder at the request of Northstar. Such information may be taken into consideration in evaluating Proposals. By submitting a Proposal, Bidder further acknowledges and agrees that (i) it shall cooperate in any due diligence or other inquiry conducted by Northstar, a Northstar customer or any appropriate governmental agency on behalf of a Northstar customer or in connection with a procurement, with respect to the Bidder and its directors, officers, employees and stockholders; and that (ii) if it is the Successful Bidder, any agreement entered into with Northstar shall be subject to the satisfactory results, as determined by Northstar, of a background investigation of Bidder and its key employees (including, without limitation, all employees assigned to perform services for Northstar). NOTE: The Successful Bidder may be required to submit background information regarding each of its employees to be assigned to the work, and further regarding each proposed lower tier subcontractor’s employees to be assigned to the work, both on forms to be provided by Northstar. SECTION 2. PROPOSAL EVALUATION AND AWARD 2.1 EVALUATION CRITERIA Northstar will evaluate and score Proposals based on each Bidder’s Proposal in response to the items specified in the RFP. Technical Proposals will be evaluated and scored in the following areas: Categories Bidder’s Proposed Work Plan / Approach Bidder’s Corporate Background, Qualifications and Experience Key Staff Qualifications and Experience Bidder Presentation / Interview Bidder Acceptance of, or Deviations from, the RFP Terms and Conditions and/or Form of Subcontract Top scoring Bidders will be requested to make a presentation. The Bidder’s proposed PMO Lead must attend the presentation. The presentations will be evaluated and scored as part of the final selection process. 2.2 EVALUATION PROCESS Northstar, through its evaluation committee, will evaluate all Proposals submitted in accordance with the terms of the RFP for fulfillment of the requirements and specifications of this RFP. Evaluations will be based on the information submitted in the Proposals, any clarifications made thereto at the evaluation committee’s request, any on-site visits, references, plus any requested oral presentations or service demonstrations. A uniform process as outlined in this Section will be used to evaluate all Proposals. Each Proposal will be evaluated first on whether mandatory requirements are met. Any Proposal that does not meet the mandatory requirements may be rejected from further consideration. 9 Northstar reserves the right to independently request and obtain additional information concerning any business or personnel resource associated with or named in a Bidder’s response to this RFP and to consider such information in evaluating Bidder's Proposal. During the evaluation process, Northstar will determine if there is any real or "perceived" conflict of interest or potential security risk in making an award to a Bidder. In the event the evaluation committee has concerns, Northstar may request an independent contractor to review, audit and/or make a recommendation on any real or "perceived" conflict of interest or security risk issue before the committee recommends an award. 2.3 PROPOSAL CLARIFICATION PROCESS Northstar may request clarifications from a Bidder for the purpose of clarifying ambiguities or questioning information presented in its Proposal. Clarifications may occur throughout the Proposal evaluation process. 2.4 BEST AND FINAL OFFERS (BAFOs) Following completion of the evaluation process, Northstar may request BAFOs from the highest rated Bidder(s). Northstar reserves the right to make an award based on original Proposals, without requesting BAFOs. Therefore, Proposals should be submitted with the most favorable terms and pricing Bidders can offer. 2.5 AWARD DECISION Northstar’s evaluation committee will determine the Successful Bidder(s). Northstar may negotiate with the Bidder(s) identified as the Successful Bidder(s). Award(s) will be made to the Successful Bidder(s) whose Proposal(s), in Northstar’s sole discretion, best demonstrates the highest likelihood of success with the lowest potential risk in performing the required services. Northstar decision on the award of any Subcontract in this procurement shall be final. 2.6 NOTIFICATION OF AWARD Northstar will notify the Successful Bidder(s) of the intended award. 2.7 SUCCESSFUL EXECUTION OF A SUBCONTRACT If a Subcontract between Northstar and the Successful Bidder cannot be executed by both parties within five (5) days after the notice of intent to award the Subcontract, Northstar reserves the right to reject Successful Bidder’s Proposal and proceed to award to another Bidder. 2.8 INCORPORATION OF DOCUMENTS The RFP, any revisions (amendments/addenda) and/or supplements to the RFP, and Bidder’s Proposal shall be incorporated by reference into the Subcontract. Northstar reserves the right to negotiate provisions in addition to those stipulated in this RFP. In the event of any inconsistency, disagreement or conflict, the documents shall control in the following order of preference: the RFP and (amendments/addenda) and/or supplements thereto, and the Successful Bidder’s Proposals. If any term or provision of this RFP, or a Subcontract(s) executed pursuant to this RFP is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder 10 of the RFP or Subcontract(s) shall remain in full force and effect and shall in no way be affected, impaired or invalidated. SECTION 3. SPECIFICATIONS / QUALIFICATIONS / STATEMENT OF WORK 3.1 BACKGROUND 3.1.1 General Northstar is interested in receiving proposals from responsible Bidders for the PMO described in this RFP. Northstar requests that all Bidders examine the specific requirements contained in this RFP and prepare their responses pursuant to the terms of this RFP. Northstar expects to award one contract as a result of this procurement. Following notification of award and subsequent successful negotiation if required, Northstar will enter into a Subcontract with the Successful Bidder who will then be a Subcontractor to Northstar. A form of the Subcontract is included in Attachment A. Said Subcontract shall be assignable to the State or to the Replacement Manager. 3.1.2 Disentanglement Services Plan Pursuant to Article 14 of the PMA, the Manager will, at the State’s direction and with its cooperation, accomplish a transition from Manager to the Replacement Manager designated by the State, or to the State, as directed by the State, of any terminated Services being provided by the Manager as of the termination date of the PMA, without any material disruption of, or material adverse impact on, the Services being provided or the terms of the PMA, except as mutually agreed by the Parties. The State, GTECH, SGI and Northstar have entered into a Termination Agreement effective 9th December 2014 (the “Termination Agreement”). The Disentanglement Services Plan provides a framework to formulate a detailed master plan for implementing the provision of Disentanglement Services set forth in Article 14 of the PMA during the Disentanglement Services Period, including: • • • • An overview of the governance framework to monitor the day-to-day operations of the Lottery to ensure uninterrupted operations prior to and after the selection of the Replacement Manager by the Lottery; Ensure all Subcontractors, including without limitation GTECH and SGI, Vendors and other parties with contractual obligations to Northstar in support of Lottery operations (together referred to as “Key Suppliers”) adhere to their ongoing contractual commitments; Identification of roles, responsibilities and services that will be performed by the Manager, Key Suppliers, the State and/or the Replacement Manager during the Disentanglement Services Period; Facilitate a smooth transition of Lottery operations from Manager to a Replacement Manager; 11 • • • Minimize, and where necessary, resolve disputes between Manager, Key Suppliers, the State and the Replacement Manager; Manage dependencies between Key Suppliers, Manager, Replacement Manager and the State; and Identification and documentation of major transition risks and mitigating actions. Throughout the Disentanglement Services Period, the State shall continue to have actual control and oversight over all Lottery operations by retaining the authority to direct or countermand Manager’s operating decisions, maintaining ready access to information regarding all aspects of Lottery operations, and retaining ownership of all Lottery assets including all State Intellectual Property. The rights granted to Manager in the Disentanglement Services Plan are subject to these actual control and oversight powers and the regulatory and step-in power of the State with respect to the Lottery. 3.1.3 Governance of the Disentanglement and Transition Process Disentanglement and transition will require strong coordination between the State, the Manager, the Replacement Manager and Key Suppliers. Strong cooperation amongst these stakeholders will also be needed for detailed planning, rigorous monitoring and reporting of progress, identification of the Streams, the associated leads and management of issues and risks. Figure 1 depicts the governance and operational structures for management of the Disentanglement Services and transition process. Figure 1 – Disentanglement and Transition Organizational Structure 12 The Chief Transition Officer will be a State employee or be directly contracted by the State. The Program Management Office will report to the Chief Transition Officer. The Chief Transition Officer and Program Management Office will initially be located in Manager's office to ensure appropriate coordination. The State, the Chief Transition Officer, Program Management Office will be provided with access to all documentation and data of the Manager. 3.1.4 Parties Involved in the Disentanglement Services The entities involved in the Disentanglement Services are: • Disentanglement Steering Committee: Responsible for defining, aligning and monitoring of the transition objectives and milestones. Responsible for the resolution of escalated issues. Ownership and oversight of the Risk Management Plan. This Committee will be chaired by the Chief Transition Officer, a full time employee or direct contractor of the State. • Program Management Office: Responsible for creation of and coordination of the activities of a consolidated plan of all of the project plans related to Disentanglement Services (the “Disentanglement Master Plan”), overseeing maintenance of all project plans created by the project managers working closely with the Stream Leads, management of the Dependency Plan, identification and documentation of major transition risks and mitigating actions in a written plan (“Risk Management Plan”), management of the Risk Management Plan, reporting and facilitating resolution of issues and verifying milestones. • Stream Leads: Will be organized by functional area and will be responsible for the management and execution of the defined tasks within their function in coordination with the other streams and the Program Management Office. Manager will be responsible for proposing the actual Streams and Stream Leads; Streams will be activated upon approval by the State. The State reserves the right to propose and create additional Streams. It is essential that all business areas of Manager are addressed and tracked. The initial streams that have been identified are the following o Legal / Procurement o Technology Tell Sell Systems Network o Sales & Marketing Sales Sales – New Business Development Sales – Corporate Accounts Marketing – Instants Marketing – Online Marketing – Research Marketing - Advertising o Corporate Affairs & Public Relations o Human Resources o Finance o Interactive o Business Analytics 13 3.1.5 Disentanglement Steering Committee The Disentanglement Steering Committee will be comprised of the Lottery Director, Chief Transition Officer from the State, the Manager’s CEO, the Replacement Manager's CEO (after the Replacement Manager is selected), representatives of the Program Management Office and other officers, consultants and staff designated by the State. The committee will be led by the Chief Transition Officer, who will be responsible for convening meetings at least monthly (or more often as necessary). The Manager’s CEO and Replacement Manager’s CEO may designate an additional member of the Disentanglement Steering Committee, subject to the approval of the Lottery Director, which approval shall not be unreasonably withheld. The committee will: • Review and approve the Project Mandate (as described in Section 3.1.6 below) documenting the objectives, teams, milestone plan, roles and responsibilities, initial compilation of the Risk Management Plan and Issues log; • Monitor the cross-team comprehensive Disentanglement Master Plan; • Review and validate milestone achievements against the approved project plans; • Review and validate milestone achievements against the approved Dependency Plan; • Review and approve the Risk Management Plan and monitor its implementation; • Take direction from the Chief Transition Officer on key business decisions relating to the day-to-day operation of the Lottery; and • Discuss any issue arising from the transition, day-to-day operation of the lottery and mobilize the appropriate Stream leads or other resources to address issues in a timely fashion. 3.1.6 Program Management Office Through this RFP, Northstar, in accordance with the terms of the PMA and with the necessary approval of the State, will select a third party company ("PMO Subcontractor") to operate and staff the Program Management Office as well as recruit and procure suitable project managers to assist with Disentanglement Services. Northstar’s responsibilities with respect to this RFP, are subject to the actual control and oversight powers and the regulatory and step-in power of the State with respect to the Lottery. The Program Management Office (also sometimes referred to herein as PMO) will be responsible for the coordination of the different activities planned within each Stream and will document and condense the activities into a single Disentanglement Master Plan, managed by the Program Management Office. The implementation and management of the Disentanglement Master Plan requires the: • Creation • Creation of project charters that align and provide consistency amongst the various Streams identified; of the Project 14 Mandate document; • Effective identification, reporting and management of project goals, dependencies and objectives; • Identification of critical activities (those on the critical path), milestones, deliverables, constraints and dependencies; • Creation of a risk assessment and corresponding mitigation plan to avoid delays; • Effective management of project baseline changes and issues as well as status reporting and tracking; and • Successful close-out of the project. The Program Management Office will manage the Disentanglement Master Plan and the process and timeline on a day-to-day basis. Further, the Program Management Office, under the direction and authority of the Chief Transition Officer, will set the agenda for the Disentanglement Steering Committee, report activity progress, escalate issues and propose major changes to the Disentanglement Master Plan, if dictated by issues arising from the Disentanglement Services. The Program Management Office will also: • Ensure coordination of key personnel of the Manager, the State, and the Replacement Manager with respect to the implementation of the Disentanglement Master Plan; • Maintain the Disentanglement Master Plan to monitor the progress of the Streams, check linkages between teams, and identify and maintain critical path activities; • Verify overall resource requirements for the transition and communicate additional resource needs; • Provide project management support to key personnel to help facilitate the completion of the Disentanglement Master Plan. • Work with the Disentanglement Steering Committee to ensure information flow and timely action related to any arising issues; and • Communicate progress and issues to all stakeholders. 3.1.7 Project Management and Quality Assurance The PMO Subcontractor is responsible for the development, management and ongoing refinement of the Disentanglement Master Plan which are critical to its ultimate successful completion. The following requirements are additional key components of an appropriate Project Management approach: Governance: The PMO Subcontractor shall provide an overview of a governance framework to monitor and control the day-to-day operations of the Lottery to ensure uninterrupted operations prior to and after the selection of the Replacement Manager by the Lottery. 15 Project Management SOPs: The PMO Subcontractor shall provide a clearly defined project management methodology and documented standard operating procedures (SOPs) that can satisfy the requirements of the proposal. Documentation Standards: The PMO Subcontractor shall provide applicable standards and procedures for controlling and archiving documents that will be maintained throughout the project as well as describe their documentation structure and naming conventions to facilitate work being managed consistently across all work streams. Information Repository and Accessibility: The PMO Subcontractor shall manage and maintain a secure web-based repository where all project team members can access project documentation. The PMO Subcontractor shall define archive rules and staff accessibility in agreement with Northstar and the State. All documentation created as a result of the project will remain accessible throughout the engagement and is property of the State. Staffing Management: The PMO Subcontractor shall describe their PMO staffing management process along with their plan detailing their staffing mix, capabilities and experience with emphasis on similar projects with similar or broader scope and responsibilities; include resumes by role (executive sponsor, project manager, project scheduler, project coordinator, business analyst, technical analyst, etc.) Communication Approach: The PMO Subcontractor shall present a method to effectively communicate the ongoing, status, risks, issues and goals of the project. Status Reporting: The PMO Subcontractor shall develop a dashboard to measure cost, scope and schedule compliance. It should also include a report schedule: i.e., weekly status reports, monthly progress reports as defined by Northstar and the State. The PMO Subcontractor shall also prepare periodic Executive briefings to the Disentanglement Steering Committee summarizing the extent of progress as compared to the schedule and plan set forth in the Disentanglement Master Plan. The presentation would include, but not be limited to, project metrics on cost, scope, and schedule adherence and be in accordance with Section 3.1.6 of this RFP. Change Management and Team Coordination: The PMO Subcontractor shall coordinate with and support the Stream Leads in carrying out their responsibilities as defined in Section 3.1.8 in this RFP to ensure a seamless transition to the Replacement Manager. The PMO Subcontractor shall manage and report whether a given deliverable or set of deliverables have been successfully met and the appropriate management signoffs have been given. The PMO Subcontractor shall demonstrate its ability to use effective and efficient change control policies, procedures and techniques to ensure the objectives and deliverables of the Disentanglement Master Plan are achieved within the constraints of the budget and timeline identified. Any changes in scope shall be approved by the Chief Transition Officer. Issue and Risk Management Process: The PMO Subcontractor shall define processes that identify, tracks and reports project problems, issues and risks that continually measures their potential to compromise schedule, budget and quality or work. The PMO Subcontractor shall develop a risk management plan in accordance with Section 3.1.11 of this RFP and shall ensure effective communication and escalation to the Disentanglement Steering Committee. 16 3.1.8 Resource Management: The PMO Subcontractor shall determine the overall resource requirements for the implementation of the Disentanglement Master Plan and communicate additional resource needs as required. Resource changes and additions must be approved by the State. Stream Leads Each stream will be staffed with representatives of the Manager, Replacement Manager (where required and as determined by the State) and the State. These teams will deal with crossfunctional issues that are particularly critical and need to be specifically addressed to ensure a smooth transition and minimize any day-to-day operational risks. In the case of Manager, as depicted in Figure 2 below, each Stream Lead will have three primary areas of focus during the Disentanglement Services Period: 1. Continued operation of the day-to-day activities of the Lottery, 2. Transition to the Replacement Manager, 3. Demobilization of Manager (where relevant). Figure 2 – Overview of Primary Responsibilities of Manager Stream Leads during the Disentanglement Services Period Each Stream Lead throughout the Disentanglement Services Period will be responsible for the continued operation of their designated area of the Lottery, overseeing the activities and plans of the Transition Activities for their area and Demobilization activities (where relevant) to ensure overall success in the delivery of the Disentanglement Services. The Stream leads will develop and update a plan for their specific activities and work with the Disentanglement Program Office to make sure all plans are synchronized with the Disentanglement Master Plan. In particular, the Stream lead's responsibilities include: 17 • Approval and execution of day-to-day operational decisions and where necessary escalating to the CEO of Manager or his/her designee who shall escalate to Chief Transition Officer; • Development and maintenance of detailed project plans for their activities; • Ensure reporting and achievement of transition milestones that are within their respective scope of responsibility and reporting progress thereof to the Program Management Office; and • Identification, management and mitigation of risks within their scope of responsibility. Each Stream will create a Statement of Work to clarify its role and responsibilities, including: • An overview of the role and scope of Stream, complemented by the identification of the Stream leader, executive sponsors, related contact information, and required approvals and sign-offs; • The mission statement, with description of the team’s high-level objectives and a set of operating principles; • Background information commensurate with the scope of responsibility; and • The list of initiatives that must be accomplished, their timing, staffing requirements, and identification of existing operating constraints, and/or risks that the team is facing (mitigation actions will be addressed). As part of their responsibilities, each Stream lead will update the Program Management Office regularly as required. Updates will contain milestone details (associated with the related owner), tracking linkages with other Streams, listing potential issues (roadblocks, etc.) and updates to their portion of the Risk Management Plan. 3.1.9 Disentanglement Milestones The Program Management Office shall prepare a written summary of all activities and the Transition milestones. With the completion of the Disentanglement Milestones, the work of the Disentanglement Teams will be concluded. Their responsibilities will be transferred directly to the Replacement Manager. The relevant Stream Leads will continue operating according to their respective plans to ensure managerial attention and focused efforts to their deliverables. 3.1.10 Process for Monitoring the Progress of the Disentanglement Master Plan Tracking the progress of the Disentanglement Master Plan will be critical. Therefore, this activity will be the primary responsibility and major focus of the Program Management Office that will operate within the defined governance structure with three major guiding principles: • Accountability: Stream Leads decisions must be aligned with overall objectives of the State and the Manager. For each stream and milestone, individuals will be identified as accountable for follow-through and to measure performance. 18 • Prioritization: Finite resources will be allocated against highest-value initiatives; individual team members will always be aligned against highest value interactions. • Early warning: Specific process is put in place to identify and address issues and risks early. For this reason, on a weekly basis, each team will submit to the Program Management Office a detailed work plan, as described in the section above entitled “Governance of the Disentanglement Services Plan.” The Program Management Office will adopt a set of metrics to identify early issues and risks and to monitor activity progress. 3.1.11 Risk Management and Mitigation Actions Operational risks during the Disentanglement Phase will be assessed and documented during the Disentanglement Services Period and included within the Risk Management Plan. This Risk Management Plan will continually be updated by all of the stakeholders and continually monitored by the Disentanglement Steering Committee. 3.1.12 Adjustments to the Disentanglement Services Plan Resulting from Disentanglement Services Period Extension In the event of any State-initiated Disentanglement Services Period extension, the parties shall agree on appropriate adjustments to the Disentanglement Services Plan and all associated dates and milestones. Where such adjustments between the Manager and the Replacement Manager are in dispute, the Lottery Director will resolve the dispute. Where such adjustments between the State, the Manager or the Replacement Manager are in dispute, the Lottery Director will resolve the dispute. 3.2 MILESTONES AND DELIVERABLES The successful Bidder will propose a timeline in conjunction with Northstar and the State to ensure that the project objective is achieved. The State shall approve the timeline. MILESTONE DATE Creation of the Project Mandate document: TBD Creation of project charters that align and provide consistency amongst the various Streams identified: TBD Effective identification, reporting and management of project goals, dependencies and objectives: TBD Identification of critical activities (those on the critical path), milestones, deliverables, constraints and dependencies: TBD Creation of a risk assessment and corresponding mitigation plan to avoid delays: TBD Effective management of project baseline changes and issues as well as status reporting and tracking: Continuous 19 Successful closeout of the project: December 8, 2015* * This date may be extended by up to four six-month renewal options 3.3 SUBCONTRACTOR AND STAFF REQUIREMENTS Northstar is seeking proposals from Bidders that, at a minimum, possess the following qualifications. Briefly describe how you will meet or exceed each of the following requirements. Minimum Qualifications – Proposals from Bidders that fail to meet these qualifications will not be considered for award Bidder is authorized to conduct business in Illinois at the time a contract is awarded. Bidder has been actively supporting large scale program/project management engagements for a minimum of five (5) years. Bidder must have a clearly defined project management methodology and documented standard operating procedures (SOPs) that can satisfy the requirements of the proposal. The individual(s) assigned to lead this project (PMO Leadership) must have a Bachelor’s Degree in technology, operations, marketing or a related field. PMO Leadership individually must have at least eight (8) years’ of documented experience working in a project-centric environment, including a minimum of five (5) years as a project lead. PMO Leadership must be certified by PMI (the Project Management Institute) as a PMP (Project Management Professional). Desirable Qualifications – The following items are desired or preferred qualifications that Northstar is looking for in the Bidder and the Bidder’s proposed product. It is preferred that the Bidder/PMO Lead have the following skills/qualifications: Strong project management skills with experience in managing large scale projects valued in excess of $2M. Experience in managing mission critical IT systems conversions, transitioning/outsourcing of field service operations and/or advertising and marketing functions. Experience working in or managing initiatives the Lottery industry, local, state or federal government environment. 20 3.4 Exceptional flexibility for multitasking; ability to work under tight deadlines. Strong verbal and written communication skills. Ability to effectively use tact, persuasiveness and diplomacy in communications with firm professionals in obtaining information, responding to inquiries, and when resolving issues. Must be able to flex between high-level brief communication and more detailed communication for differing audience needs. Strong creative and strategic thinking skills; capable of addressing issues from various vantage points; capable of evaluating options with the end in mind. Requires “hands-on,” highly flexible, self-driven person with excellent strategic, tactical and collaboration skills. It is preferred that the Bidder’s other project team staff be PMI certified. WHERE SERVICES ARE TO BE PERFORMED The bid proposal is being requested for the PMO overseeing the Disentanglement Services Plan, which is or shall be located in Chicago, Illinois. Travel to the other Northstar and Department of the Lottery regional offices throughout Illinois may be required to help facilitate the plan’s completion. Regional offices are located in Chicago, Springfield, Bolingbrook, Des Plaines, Rockford and Fairview Heights. 3.5 TERM OF SUBCONTRACT; CONTRACT; RENEWAL OPTIONS; ASSIGNMENT TO THE STATE OR REPLACEMENT MANAGER This resulting Subcontract with the successful Bidder shall commence upon execution and expire on December 8, 2015. There are four (4) six-month renewal options. In addition, the Subcontract shall be assignable to the State or the Replacement Manager. 3.6 PROPOSAL SUBMISSION REQUIREMENTS Bidder is required to demonstrate corporate experience, technical capability to perform the Services and financial means to support the services requested in this RFP. Additional information is invited; however, any presentation beyond that sufficient to present a complete and effective Proposal is not desired. Bidder must respond to all requirements in this Section. o TECHNICAL PROPOSAL CONTENTS The following documents and responses must be included in the Technical Proposal and tabbed as such in the order given below. o Transmittal Letter (not to exceed one (1) single-sided, letter-sized (8.5” x 11”) page. 21 An individual authorized to legally bind the Bidder must sign the transmittal letter. The person who signs the transmittal letter will be considered the contact person for all matters pertaining to the Offer unless the Bidder designates another person in writing and attests that all information submitted with the Proposal is true and correct. The transmittal letter must include the following. 1. Legal company name, corporate address, telephone, fax number and email address. 2. Confirmation that Bidder understands the work to be done, the commitment to perform the work within the required time, and a statement why the firm believes it is best qualified to perform the engagement. 3. Acknowledgement of receipt of all addenda and amendments to the RFP. 4. The letter must include a statement that the Proposal is a firm and irrevocable offer and shall remain valid for a period of not less than 180 days from the date of submittal. 5. Any request for confidential treatment of information in addition to the specific statutory basis supporting the request, an explanation of why disclosure of the information is not in the best interest of the public, and the specific basis under Section 7 of the Illinois Freedom of Information Act (5 ILCS 140/7) for the exemption from disclosure of such information. The transmittal letter must also contain the name, address and telephone number of the individual authorized to respond to Northstar regarding the confidential nature of the information. o Table of Contents The Bidder must include a table of contents in its Offer. Offers must be page numbered sequentially from front to back. O Executive Summary The Bidder must prepare an Executive Summary and overview of the services it is offering including all of the following information: Type of business entity (i.e., corporation, partnership, limited liability company, limited liability partnership, sole proprietorship). If a corporation, include place of incorporation. Number of years Bidder has been providing the types of services specified in this RFP. Brief statement of Bidder’s quality and reliability goals. Indication if Bidder is currently doing business with the State of Illinois or if the Bidder is in the process of bidding on any work with the State. Unique features of Bidder’s business. Bidder’s total number of employees. Bidder’s net revenues for the last three (3) years. Whether any of the following have occurred in Bidder’s experience during the last three (3) years and, if so, provide details as to each: (i) a contract was terminated before completion; (ii) Bidder was assessed liquidated damages or other sanctions on a contract; (iii) Bidder has been involved as a defendant in any material civil or criminal litigation. 22 o Statements that demonstrate that the Bidder understands the services as specified in the RFP. Technical Approach (Plan to Address the Services Required from the Bidder) The Bidder must provide a detailed description of how the Bidder plans to meet each service requirement expressed in Section 3 of the RFP, “Specifications / Qualifications / Statement of Work.” Offers must be fully responsive to each service requirement. Offers must identify any deviations from the stated requirements or requirements that the Bidder cannot satisfy. The Bidder's Proposal must include the following: o A summary of timeline and work to be completed. Technical Experience (Discussion of Bidder Qualifications) The Bidder must provide a detailed explanation of how it meets each of the minimum qualifications and desirable qualifications stated in Section 3 of the RFP, “Specifications / Qualifications / Statement of Work.” The Bidder's Proposal must include the following: Minimum Requirements Questionnaire. Please answer “YES” or “NO” to the following questions and provide narratives explaining your responses. If the Bidder does not meet any of the minimum requirement(s), Bidder will not be considered for award. 1. Bidder is authorized to conduct business in Illinois at the time a contract is awarded. Yes No Please explain. 2. Bidder has been active in program project management for a minimum of five (5) years. Yes No Please explain. 23 3. The lead individual assigned to this project (PMO Lead) must have a Bachelor’s Degree. Yes No Please explain. 4. The PMO Lead must have at least eight (8) years’ experience working in a project environment, including a minimum of five (5) years as a project lead. Yes No Please explain. 5. The PMO Lead must be certified by PMI (the Project Management Institute) as a PMP (Project Management Professional). Yes No Please explain. Evidence of the firm’s established record of accomplishment of providing services and/or deliverables that are the subject of this RFP. A staffing plan listing the individuals who will be assigned to the engagement including the firm representative who would be directly responsible for overseeing this engagement. In summary form, list their name, title, engagement role, time with the firm, and summarize their relevant qualifications and experience. An organization chart from the CEO/President of your firm and including the key personnel that would provide services to Northstar Lottery Group and the State of Illinois. Also include your problem resolution process to include the problem escalation path. Examples of two similar projects managed by your firm. Describe the outcomes of the projects and indicate any lessons learned. If different to the above, examples of two similar projects managed by the proposed PMO Lead. Describe the outcomes of the projects and indicate any lessons learned. Please provide contact details for the client used in the examples. Resumes of key personnel to be assigned to this project. 24 SECTION 4 COST PROPOSAL PROGRAM MANAGEMENT OFFICE RFP # 15-S-0001 Bidder: Name and Title of Contact Person: E-mail: Phone: Address: Please provide a fixed hourly rate for each Position / Title proposed for the initial term of this contract. Assume that the Initial Term begins May 11, 2015 and ends December 8, 2015. The rate must be a fully loaded rate (i.e., hourly rate, fringe benefits, per diem, travel, overhead, and any other associated expenses related to the contract). The estimated hours and position/title indicated in the tables are subject to change. The fully loaded hourly rate will not change for the initial term of the contract or the renewal options. INITIAL TERM – May 11, 2015 – December 8, 2015 Position / Title Fully Loaded Hourly Rate TOTAL 25 Estimated Hours Estimated Total Cost (Hourly Rate x Estimated Hours) $ $ $ $ $ $ ATTACHMENT A TO RFP– FORM OF SUBCONTRACT SUBCONTRACT AGREEMENT PROGRAM MANAGEMENT OFFICE This Subcontract Agreement (this “Agreement”) for Program Management Office Services is hereby entered into as of this day of _____________________ (the “Effective Date”) between NORTHSTAR LOTTERY GROUP, LLC a limited liability company, having a principal address of 180 North LaSalle Street, Suite 1810 Chicago, Illinois 60601 and ___________________________, having a principal address of __________________________________________ (the “Subcontractor”). Northstar has entered into a Private Management Agreement (the “PMA”) with the State of Illinois, acting through the Illinois Department of the Lottery as statutory successor to the Illinois Department of Revenue, Lottery Division (the “State”) pursuant to which Northstar manages certain operations of the Illinois Lottery. In connection with the PMA, Northstar issued a Request for Proposals dated _______________ (the “RFP”), soliciting competitive proposals from a number of responsible, responsive qualified bidders to perform those Program Management Office Services described in the RFP (“Services”). Subcontractor responded to the RFP with a Proposal (the “Proposal”) and Northstar selected Subcontractor following a competitive bidding process. Subject to the successful completion of any probity investigations by the State, as well as State approval of such Subcontractor, Northstar and the Subcontractor agree that the Subcontractor shall provide Northstar with the Services in accordance with the terms and conditions herein. NOW THEREFORE, in consideration of the mutual promises and covenants contained herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Subcontractor and Northstar hereby agree as follows: 1. SERVICES A. Subcontractor shall provide the Services pursuant to and in accordance with the RFP, which shall be incorporated by reference into this Agreement, as modified herein. Northstar may, in its sole discretion, request that Subcontractor and Northstar enter into separate statements of work (“SOWs”) in connection with additional assignments related to the Services. Such SOWs shall be in writing, shall specify the scope of work requested, the pricing, the timeline and be signed by both parties and shall further specify that the applicable SOW shall be incorporated into this Agreement and made a part hereof. B. Subcontractor shall perform all of the Services with care, skill and diligence in accordance with applicable professional standards currently recognized by its profession and to the reasonable satisfaction of Northstar. C. All Services provided by Subcontractor hereunder are for the benefit of the State. 26 D. To the extent there is any inconsistency between this Agreement, the RFP and/or the Proposal, the terms and conditions of this Agreement shall control, and any variation from the scope of Services set forth in the RFP shall be expressly included in this Agreement. 2. COMPENSATION AND EXPENSES Northstar shall pay the Subcontractor for the Services provided to Northstar in accordance with and subject to the provisions of Schedule I to this Agreement. 3. CONFIDENTIALITY Northstar and Subcontractor shall execute the Non-Disclosure Agreement in the form set forth in Exhibit A. 4. RECORD KEEPING; AUDITS; DATA PROTECTION A. Record Keeping. 1. Contract Records. As reasonably needed to validate Subcontractor’s compliance with this Agreement and to assist Northstar in validating its compliance with the PMA to the State, Subcontractor shall maintain complete and accurate records constituting “Contract Records” as defined in the PMA, to the extent Subcontractor is involved in creating, processing, maintaining and/or storing the same as part of its Services. Subcontractor shall maintain such Contract Records for five (5) years after the termination of this Agreement. 2. Audits. (a) Subcontractor acknowledges the right of the State’s auditors (defined as Permitted Auditors under the PMA) to conduct audits of Subcontractor as contemplated by Section 11.3 of the PMA, and Northstar and Subcontractor shall each comply with all obligations thereunder, mutatis mutandis (e.g., where references to Manager and Manager Personnel shall be deemed to refer to Subcontractor and Subcontractor Personnel). Subcontractor shall conduct the investigations, and shall cooperate with Northstar’s investigations as described in and in accordance with Section 11.3.4 of the PMA. In each case, such cooperation shall include, upon reasonable notice, providing information, access to facilities and personnel and active cooperation to enable Northstar to be able to fulfill its obligations under such sections of the PMA. (b) Audit Results. If an operational audit under Section 11.3.2 of the PMA reveals that Northstar is not in material compliance with any Regulatory Requirement, State Policy or Rule ( a s d e f i n e d i n t h e P M A ) or any other term of the PMA due solely to an act or omission of Subcontractor, Subcontractor’s Affiliates (as defined in the PMA) and/or Subcontractor personnel under this Agreement, Subcontractor shall, at its sole cost and expense, promptly take any and all actions necessary to comply (and render Northstar in compliance with) with such Regulatory Requirement, State Policy (ies), Rules or term applicable to Subcontractor. In addition, Subcontractor shall promptly reimburse Northstar for the actual cost of such audit and any damages, fees, fines or penalties assessed against or incurred by the State as a result thereof. If a financial audit under Section 11.3.3 of the PMA reveals an overcharge by Northstar due to an act or omission of Subcontractor, Subcontractor’s Affiliates (as defined in the PMA) and/or Subcontractor personnel, Subcontractor shall promptly pay to Northstar the amount of such overcharge, together with interest from the date of Subcontractor’s receipt of such 27 overcharge at the same rate of interest then applicable to late payments by the State prescribed by State Prompt Payment Act (30 ILCS 540) and rules (74 Ill. Adm. Code 900). In addition, if any such audit reveals an overcharge of more than three percent (3%) of the audited payments hereunder in any payment category, Subcontractor shall promptly reimburse Northstar for the actual cost of such audit (including all fees of any Permitted Auditors) and any damages, fees, fines or penalties assessed against or incurred by the State as a result thereof. (c) Audit Follow-Up. To the extent relating solely to the Services or non-compliance with the applicable Regulatory Requirement, State Policies and Rules or term of this Agreement due to an act or omission of Subcontractor or its personnel, Subcontractor shall assist Northstar in complying with the Section 11.4.3 of the PMA, including developing for Northstar approval an action plan for Subcontractor to take (within the timeframes contemplated by Section 11.4.3 of the PMA) any and all actions necessary for Subcontractor to rectify, at its own cost and expense, such non-compliance with the applicable Regulatory Requirement, State Policy and Rules or term of this Agreement, or otherwise resolve any deficiencies, problems, concerns and/or recommendations identified by the State in connection with any audit. (d) Audit Costs. Subcontractor shall provide reasonable audit-related assistance and compliance described in this Section 4 at no additional cost to Northstar. 3. Data Ownership; Data Security (a) Ownership of State Data. Subcontractor acknowledges that the State Data (as defined in the PMA) is the property of the State. To the extent the Services involve State Data, Subcontractor shall take all reasonable actions to enable Northstar to comply with Section 9.1 of the PMA, on the terms and subject to the conditions of said Section 9.1 of the PMA. (b) Security. To the extent Subcontractor‘s Services involve State Data, Subcontractor shall take all reasonable actions to enable Northstar to comply with Section 9.2 of the PMA, on the terms and subject to the conditions of said Section 9.2, including establishing and maintaining the physical, environmental, safety and facility procedures, data security procedures and other safeguards as contemplated by Section 9.2 of the PMA and otherwise complying with the other provisions thereof (mutatis mutandis). Without limitation, to the extent Subcontractor maintains computer or other files containing State Data, Subcontractor shall provide the State with access to such files upon reasonable prior written notice and the State’s written request and otherwise on the terms and subject the conditions of Section 9.2.4 of the PMA. 5. INTELLECTUAL PROPERTY RIGHTS A. Subcontractor acknowledges and agrees that Northstar shall be the sole owner of all creations, products, inventions or discoveries, which are conceived, created, developed and paid for by Northstar under or in connection with this Agreement together with all Intellectual Property rights related to the foregoing. The Subcontractor warrants that it is entitled to acknowledge and agree to such transfer of rights to Northstar, and has obtained all the rights and necessary authorizations from all parties concerned, including from any of its subcontractor(s) in order to do so. B. The Subcontractor shall cooperate in good faith to facilitate the full exercise and/or exploitation by Northstar of any of its Intellectual Property rights, and, where necessary, do all acts and procedures required to obtain and perfect all intellectual property rights in the name of Northstar. The Subcontractor shall also in all circumstances refrain from any actions or from any 28 abuse of their rights including moral rights, which would prejudice such ownership, exercise or exploitation by Northstar. C. All materials, including (without limitation) documents in written or pictorial forms, on magnetic or non-magnetic media, drawings, designs, computer programs, source codes, apparatus or models, developed by the Subcontractor for Northstar in pursuance of this Agreement shall be and shall remain the property of Northstar and are specifically works made for hire. D. All materials supplied by Northstar to the Subcontractor shall remain the property of Northstar, and shall be returned to Northstar, with all copies thereof, when this Agreement is terminated, for whatever reason; or immediately upon request by Northstar. E. Subcontractor hereby grants to Northstar a non-exclusive, non-transferable, irrevocable during the Term, fully paid-up license to access and use and to permit a Third Party, including the State, to access, use, modify and create derivative works of Subcontractor's Intellectual Property for the benefit or use of Northstar or the State until the expiration or termination of this Agreement, to the extent that such access and use is reasonably required for Northstar to receive the Services contemplated hereunder; provided, however, that (a) to the extent any of such licensed Intellectual Property constitutes Software, only the object code version of such Software shall be licensed; and (b) the rights of any Third Party shall be conditioned upon Subcontractor's right to protect such Intellectual Property. F. Subcontractor shall not use any Intellectual Property for which it is unable to offer a license or other rights to Northstar. G. Each party agrees to reproduce copyright legends which appear on any portion of Intellectual Property and/or copies or materials embodying the Intellectual Property which may be owned by the other party or third parties. H. Each party agrees to reasonably cooperate with and reasonably assist the other party in connection with the investigation or pursuit of a party in enforcing and/or investigating violations of the Intellectual Property rights of such party with regard to the Intellectual Property that is owned by such party. In addition, each party agrees to execute any documents or take any other actions as may reasonably be necessary, or as the other party may reasonably request, to perfect such other party's ownership of, as applicable, of any Intellectual Property contemplated hereunder. I. Nothing in this Agreement shall restrict a party from using the generic data processing or business process ideas, concepts, or know-how developed by or disclosed to a party in connection with this Agreement and inadvertently retained in the unaided memory of the receiving party's employees and representatives (and not intentionally memorized for the purpose of later recording or use) who have rightful access to such information under the terms of this Agreement, provided that such use does not infringe or misappropriate the Intellectual Property rights of a party or breach any confidentiality obligations or other obligations under this Agreement. J. All newly developed Intellectual Property jointly developed by Subcontractor and Northstar in furtherance of this Agreement shall be owned jointly by the parties, and each party shall have the right to hold such Intellectual Property in its own name. K. Except as expressly specified in this Agreement, nothing in this Agreement shall be deemed to grant to one party, by implication, estoppel or otherwise, license rights, ownership 29 rights or any other Intellectual Property rights in any Intellectual Property owned by the other party. L. The obligations of the Subcontractor under this Section 5 shall survive any termination of this Agreement and shall remain in full force and effect thereafter. 6. SUBCONTRACTOR PERSONNEL A. Subcontractor Personnel Are Not State Employees. Nothing in this Agreement shall operate or be construed as making Northstar and Subcontractor, or the State and the Subcontractor, partners, joint venturer, principals, joint employers, agents or employees of or with the other. No officer, director, employee, agent, or affiliate of Subcontractor shall be deemed to be an officer, director, employee, agent, affiliate, contractor or subcontractor of the State or of Northstar for any purpose. Subcontractor has the right, power, authority and duty to supervise and direct the activities of the Subcontractor’s personnel and to compensate such personnel for any work performed by them hereunder. Subcontractor, and not Northstar or the State, shall be responsible and therefore solely liable for all acts and omissions of Subcontractor Personnel with regard to or in connection with this Agreement, including acts or omissions constituting negligence, gross negligence, willful misconduct or fraud. Subcontractor hereby acknowledges that Subcontractor and its personnel are not entitled to indemnification under the State Public Employee Indemnification Act, 5 ILCS 350/1 et seq. B. Subcontractor Personnel — Designation, Removal and Replacement. 1. Designation of Subcontractor Key Personnel. Each of the Subcontractor’s Key Personnel shall be designated in Schedule I I and shall have the functions assigned to him or her, all as set forth in said Schedule. All Subcontractor Key Personnel shall be assigned to perform the Subcontractor Services on such basis (e.g., full time assignment or otherwise) as needed to ensure that the Subcontractor Services contemplated hereunder are provided in an efficient and timely manner and in accordance with this Agreement. Such Schedule designating Subcontractor Key Personnel shall be promptly updated and provided to Northstar and the State by Subcontractor upon any replacement or substitution of a new person for any Subcontractor Key Personnel. S u b c o n t r a c t o r c a n n o t i n c u r b i l l a b l e h o u r s f o r a n y S u b c o n t r a c t o r P e r s o n n e l n o t a p p r o v e d b y N o r t h s t a r . The approval of the Key Personnel Schedule is a condition precedent to the effectiveness of this Agreement. 2. Removal/Replacement of Subcontractor Key Personnel by Subcontractor. A. If any Subcontractor Key Personnel becomes incapacitated, suffers a disability that cannot be reasonably accommodated, takes a long-term leave of absence, voluntarily terminates his/her employment with Subcontractor, is terminated or removed from providing Subcontractor Services For Cause by Subcontractor, or is transferred, reassigned or redeployed with State and Northstar Approval, within a reasonable time under the circumstances but as soon as practical, Subcontractor shall, where possible, promptly provide written notice to Northstar and the State of such occurrence and identify potential suitable replacements, if any, in writing and replace such person with another person in accordance with Section B below. In the event of any replacement of Subcontractor Key Personnel, if circumstances permit, Subcontractor shall provide for an appropriate transition (overlap) period at no additional cost to Northstar for the new individual and use commercially reasonable efforts to minimize any disruption such replacement may cause in the performance of Subcontractor obligations under this Agreement. B. Removal of Subcontractor Personnel by Northstar. Notwithstanding anything contained 30 herein to the contrary, if Northstar believes that the performance or conduct of any Subcontractor Personnel employed or retained by Subcontractor to perform Subcontractor's obligations under this Agreement (including Subcontractor Key Personnel) is unsatisfactory for any reasonable and lawful reason or is not in compliance with the provisions of this Agreement (including actual or suspected violations of the terms and conditions of this Agreement and/or the State Policies and Rules), Northstar shall notify Subcontractor in writing and Subcontractor shall, at Subcontractor's cost, either: (i) promptly address the performance or conduct of such Subcontractor Personnel; or (ii) (a) if the performance or conduct is curable, as reasonably determined by Northstar, and Subcontractor is unable to cure the performance or conduct of such personnel within thirty (30) days after Northstar’s notification, or (b) if the performance or conduct is not curable, as reasonably determined by Northstar, in either case, at Northstar’s request, promptly replace such personnel with another person reasonably acceptable to Northstar and with sufficient knowledge and expertise to perform the Services in accordance with this Agreement. Such replacement Subcontractor personnel shall work with the replaced Subcontractor Personnel, if feasible, during a reasonable transition period. C. Supervision and Conduct of Subcontractor Personnel.Subcontractor shall be responsible for the performance of all Subcontractor personnel assigned to provide Services under this Agreement, and shall direct the management of such personnel. Subcontractor shall: (i) determine and pay all applicable wages and salaries, including applicable overtime and other premium pay; (ii) comply with applicable tax Regulatory Requirements, including income tax and employment tax withholding Regulatory Requirements; (iii) comply with all applicable Regulatory Requirements governing the employment relationship between Subcontractor and its employees, including Regulatory Requirements, as applicable, relating to accommodation of disabilities, equal pay, provision of leave (e.g., FMLA, jury duty, etc.), unlawful discrimination, as well as wage and hour requirements; (iv) comply with all applicable workers' compensation insurance coverage Regulatory Requirements; (v) ensure that the employees are appropriately licensed and/or supervised to perform their assigned duties in accordance with applicable Regulatory Requirements; and (vi) maintain all required employment records, including I-9, personnel and medical files consistent with applicable regulatory requirement and customary business practices. D. Other Requirements Regarding Subcontractor Personnel. 1. Probity Investigations by the State. Subcontractor hereby acknowledges and agrees that the State shall have the right to conduct probity investigations of any Subcontractor personnel prior to and during the Term in accordance with the PMA. 2. Background Checks for Subcontractor Personnel. Subcontractor shall ensure that Subcontractor personnel are authorized to work in any jurisdiction in which they are assigned to perform Services and are not otherwise disqualified from performing the Services under applicable Regulatory Requirements. To the extent allowed by applicable Regulatory Requirements, Subcontractor shall conduct its standard background check on all Subcontractor personnel and shall review the results of the background check to verify that the Subcontractor personnel meets Subcontractor’s standards for employment. Such background check shall be in the form generally used by Subcontractor in its initial hiring of employees or contracting for contractors or, as applicable, during the employment screening process. 3. Substance Abuse Policies for Subcontractor Personnel. To the extent permitted by applicable State Policies and Rules and in accordance with Subcontractor’s policies and procedures, Subcontractor shall immediately remove (or cause to be removed) any 31 Subcontractor personnel who is known to be or reasonably suspected of engaging in substance abuse while at Northstar o r State facilities and/or while providing Services. In the case of reasonable suspicion, at Subcontractor’s sole discretion, such removal shall be pending completion of the applicable investigation. Substance abuse includes the sale, attempted sale, possession or use of illegal drugs or drug paraphernalia, the misuse of prescription or nonprescription drugs or, to the extent not permitted at Northstar or State Facilities or by Subcontractor, use of alcohol. Subcontractor covenants that it has and shall maintain substance abuse policies, in each case in conformance with applicable State Policies and Rules, and Subcontractor personnel shall be subject to such policies. Subcontractor covenants that it shall require its Subcontractors and affiliates providing Services to have and maintain such policies in conformance with applicable Regulatory Requirements and to comply with this provision. 4. Written Compliance Requirement. Subcontractor shall require and cause all of its subcontractors and personnel to sign a written agreement, in a form reasonably satisfactory to the State, in which such person agrees to comply with (i) the State Policies and Rules and (ii) the confidentiality provisions of this Agreement. 5. Equal Employment. Subcontractor and its personnel shall comply, and shall require all of its subcontractors to comply, with all Regulatory Requirements that pertain to, or otherwise touch upon, the employment relationship, including without limitation all applicable provisions of state and Federal laws and regulations pertaining to discrimination against any employee or applicant for employment because of race, color, religion, age, gender, national origin, ancestry, marital status, sexual orientation, military status, physical or mental disability unrelated to ability, order of protection status, unfavorable discharge from military service, sexual or other forms of unlawful harassment and equal employment opportunity, such as the Illinois Human Rights Act (775 ILCS 5); the Public Works Employment Discrimination Act (775 ILCS 10); the United States Civil Rights Act of 1964 (as amended) (42 U.S.C. §2000a- §2000h-6); Section 504 of the Rehabilitation Act of 1973 (29 U.S.C. §794); the Americans with Disabilities Act of 1990 (42 U.S.C. §12101 et seq.); Executive Orders 11246 and 11375 (Equal Employment Opportunity) and Executive Order 13160 (2000) Improving Access to Services for Persons with Limited English Proficiency). Upon Northstar’s request, Subcontractor shall furnish to Northstar written certification that Subcontractor is in compliance with all applicable non-discrimination Regulatory Requirements applicable to private sector employers and agrees to obtain similar certifications from any subcontractors. Subcontractor hereby covenants and agrees that no person shall be (i) excluded from participation in, or be denied benefits of, this Agreement where such participation or benefits are obligated by this Agreement or applicable laws, or (ii) excluded from employment, denied any of the benefits of employment or otherwise be subjected to discrimination on the grounds of handicap or disability, age, race, color, religion, sex, national origin or ancestry, or any other classification protected by applicable law. Subcontractor shall, upon request, show proof of such nondiscrimination and shall post in conspicuous places, available to all employees and applicants, notices of nondiscrimination. E. Record Keeping. Subcontractor shall maintain documentation for all fees or charges incurred by Northstar under this Agreement or any modifications or amendments hereto. The books, documents, papers, accounting records and other evidence pertaining to products and/or services to be provided or performed or money received under this Agreement shall be (i) maintained for a period of five (5) full years from the date of the final payment and (ii) subject to audit or inspection at any reasonable time and upon reasonable notice by the State or its duly appointed representatives. 32 Subcontractor shall make such materials available at its offices, and copies thereof shall be furnished to the State or its duly appointed representative by the Subcontractor, at no cost to the State or its duly appointed representative, if so requested. Such records shall be maintained in accordance with GAAP and any other applicable procedures established by the State from time to time. 7. PROHIBITION AGAINST LOTTERY PLAY A. Subcontractor's officers, as well as its employees and agents actually performing the Services pursuant to this Agreement are expressly prohibited from purchasing or redeeming any Lottery ticket associated with Illinois Lottery. B. In addition, Subcontractor is expressly prohibited from engaging in any activity that is contrary to Existing Lottery Law, State Policies and Rules, or the PMA. 8. TERM; TERMINATION A. Initial Term; Renewals. Subject to the other terms and conditions of this Agreement, this Agreement shall commence on the Effective Date and expire on December 8, 2015 (the “Term”). This Agreement may be extended for up to four additional six (6) month terms through December 8, 2017, provided that Northstar shall provide Subcontractor with its election to extend this Agreement on no less than thirty (30) days written notice prior to the end of the initial term or any then-current renewal term. B. Automatic Termination; Termination for Convenience; Termination For Cause. 1. Northstar has the unconditional right to terminate this Agreement before expiration of its Term for any reason or upon ninety (90) days prior written notice from Northstar to Subcontractor. 2. Northstar may terminate this Agreement immediately without penalty or further payment required, (i) if the State requires that Northstar replace Subcontractor pursuant to Section 7.14 of the PMA; (ii) if Subcontractor fails to perform to Northstar’s reasonable satisfaction any of its material duties or obligations under this Agreement, which are either not capable of or subject to being cured, or are not cured within any time period specified in the written notice of breach (which will be not less than thirty (30) days) provided by Northstar; (iii) if the actions or failure to act of Subcontractor, its agents, employees or subcontractors have caused, or reasonably could pose a threat to the health and safety of any person, or the loss, damage or destruction to any real or tangible personal property, or jeopardize the reputation or good will of Northstar or the State; (iv) upon a material misrepresentation or falsification of information provided by Subcontractor in the course of any dealings between the parties; (v) upon a commencement of proceeding by or against Subcontractor under the U.S. Bankruptcy Code or similar law, or any action to dissolve, merge or liquidate Subcontractor. In the event of any of the circumstances enumerated in (ii) – (v) above, Northstar may elect to enforce the terms and conditions of this Agreement, and in either event seek any available legal or equitable remedies and damages. Notwithstanding anything herein to the contrary, upon termination Northstar agrees to pay all outstanding undisputed fees due Subcontractor whether invoiced or in process of invoicing at time of termination. 3. In the event the State elects to have this Agreement assigned to it as contemplated by Section 7.13 of the PMA, the Parties agree to terminate this Agreement in its entirety, and 33 Subcontractor agrees to execute a new agreement with the State on identical terms as those that are set forth in this Agreement. 9. NO ASSIGNMENT; SUBCONTRACTING This Agreement shall not be assigned by the Subcontractor, in whole or in part, without the prior written consent of Northstar. It shall be assignable by Northstar to the State, or at the direction of the State, to a replacement manager selected by the State, any Northstar subsidiary or affiliated corporation or to any person, firm or corporation which may become a successor in interest to Northstar by purchase, merger or otherwise. Any assignment made in violation of this Section shall be void and of no force or effect. Subcontractor may, in accordance with the provisions of Article 7 of the PMA, use subcontractors and vendors to provide products or services as Subcontractor deems are necessary for the performance of its Services. 10. INSURANCE During the Term of this Agreement and for a minimum of one (1) year after the expiration of this Agreement, Subcontractor shall provide and maintain, at its sole expense, insurance of the types and levels set forth in the RFP, which are levels consistent with acceptable and prudent business practices for the type and quantity of goods and/or Services being provided herein. Evidence of such insurance coverage shall be provided to Northstar upon request. 11. COMPLIANCE A. Subcontractor shall obtain all Governmental Approvals and other Third Party licenses, authorizations, approvals and consents required in connection with the Services provided hereunder. B. Subcontractor shall comply with the State Policies and Rules. Subcontractor shall be responsible for any fines or penalties imposed on Northstar resulting from Subcontractor’s failure to comply with the State Policies and Rules. C. Subcontractor and any of their affiliates are prohibited from engaging in any activity that is contrary to the Existing Lottery Law, State Policies and Rules, the PMA or Operating Standards. 12. REPRESENTATIONS AND WARRANTIES A. Representations and Warranties of Subcontractor. Subcontractor makes the following representations and warranties to Northstar and acknowledges that Northstar is relying upon such representations and warranties in entering into this Agreement: 1. Organization. Subcontractor is duly organized, validly existing and in good standing under the laws of the state of its organization. Subcontractor is qualified and registered to transact business in all locations where the performance of its obligations hereunder would require such qualification and registration. 2. Power and Authority. Subcontractor has the power and authority to enter into and perform this Agreement and to do all acts and things and execute and deliver all other documents as are required hereunder to be done, observed or performed by it in accordance with the terms hereof. The individuals signing this Agreement on behalf of Subcontractor are authorized 34 to do so and have the requisite corporate authority to bind the Subcontractor. 3. Enforceability. This execution, delivery and performance by Subcontractor of this Agreement has been duly authorized, executed and delivered by Subcontractor and constitutes a valid and legally binding obligation of Subcontractor, enforceable against it in accordance with the terms hereof, subject only to applicable bankruptcy, insolvency and similar laws affecting the enforceability of the rights of creditors generally and the general principles of equity. 4. No Conflicts. The execution and delivery of this Agreement by Subcontractor, the consummation of the transactions contemplated hereby and the performance by Subcontractor of the terms, conditions and provisions hereof has not and will not contravene or violate or result in a material breach of (with or without the giving of notice or lapse of time, or both) or acceleration of any material obligations of Subcontractor under (i) any applicable Law, (ii) any agreement, instrument or document to which Subcontractor is a party or by which it is bound or (iii) the articles, bylaws or governing documents of Subcontractor. 5. Consents. No Consent is required to be obtained by Subcontractor from, and no notice or filing is required to be given by Subcontractor to or made by Subcontractor with, any Person (including any Governmental Authority) and Subcontractor will maintain in effect any such Consent, in connection with the execution and delivery by Subcontractor of this Agreement or the consummation by Subcontractor of the transactions contemplated hereby, except for such Consents which have been obtained and notices which have been given as of the date hereof, and except for such Consents, the failure of which to obtain or file would not materially impair Subcontractor's execution, delivery or performance of this Agreement or the consummation of the transactions contemplated hereby. 6. Compliance with Laws; Certifications and Acknowledgments; Litigation. Subcontractor is in compliance in all material respects with all applicable Laws or Regulatory Requirements and all State Policies and Rules. There is no action, suit or proceeding, at law or in equity, or before or by any Governmental Authority, pending nor, to Subcontractor's knowledge, threatened against Subcontractor, which could reasonably be expected to have a material adverse effect on (i) the ability of the Parties to consummate the transactions contemplated by this Agreement or (ii) the validity or enforceability of this Agreement. 7. Ineligibility. Subcontractor is not ineligible to contract or barred from contracting with the State pursuant to any Law or Regulatory Requirements. 8. Brokers. There are no investment bankers, brokers or finders which have been retained by or are authorized to act on behalf of Subcontractor or any of its Affiliates who might be entitled to any fee or commission in connection with this Agreement and/or the transactions contemplated hereby. 9. No Inducements. Neither Subcontractor nor any of its Affiliates, nor any Subcontractor Personnel, has accepted or shall accept anything of value based on an understanding that the actions of Subcontractor, any such Affiliates or any such Subcontractor Personnel would be influenced thereby in connection with this Agreement. No unlawful commission, payment, kickback, lavish or extensive entertainment or other inducement or thing of value has been or will be promised, paid, made or given by Subcontractor or any of its Affiliates or Representatives, or any Subcontractor Personnel, to any Third Party in connection this Agreement. 35 10. Suitability. Subcontractor and any Persons Subject to Suitability Standards (by reason of their relationship with Subcontractor, including any Subcontractor Personnel) pursuant to the State Policies and Rules as of the Effective Date meet all suitability requirements of said State Policies and Rules. 11. Financial Condition. Subcontractor as of the Effective Date possesses, and will maintain throughout the Term of this Agreement, sufficient financial resources to comply with all of the requirements of Subcontractor under this Agreement, including but not limited to any contingent obligations under any Subcontract or Vendor Contract entered into by Subcontractor in connection herewith. If Subcontractor experiences a change in its financial condition that would materially and adversely affect its ability to perform under this Agreement, then it promptly shall notify Northstar of such change. Any financial statements, reports and other information furnished by Subcontractor to Northstar as part of its Proposal or otherwise in connection with the award of this Agreement fairly and materially accurately represent the business, properties, financial condition and results of operations of Subcontractor as of the respective dates, or for the respective periods, covered by such financial statements, reports or other information. Since the respective dates or periods covered by such financial statements, reports or other information, there has been no material adverse change in the business, properties, financial condition or results of operations of Subcontractor. 12. No Litigation. There is no pending or, to its knowledge, anticipated claim, suit or proceeding that involves Subcontractor that would materially and adversely affect Subcontractor ability to perform its obligations under this Agreement. At all times during the term of this Agreement, Subcontractor shall notify Northstar, within a reasonable period of time after Subcontractor’s knowledge of any such claim, suit or proceeding initiated by or against Subcontractor that would materially adversely affect Subcontractor’s ability to perform under this Agreement. 13. Non-Infringement; Authority to Grant Rights. To Subcontractor’s knowledge, the Subcontractor Intellectual Property and the Subcontractor’s Services and Northstar’s (or, to the extent contemplated by the PMA, the State’s) use (in compliance with this Agreement and the PMA, as applicable) thereof, will not infringe, misappropriate or violate any Intellectual Property rights of any Third Party. Subcontractor (a) has the right to grant the rights and/or licenses granted to Northstar (or, to the extent contemplated by the PMA, the State) in this Agreement and (b) is the owner of or authorized to use all Subcontractor Intellectual Property. 14. Information Furnished. To the best of Subcontractor’s knowledge after due inquiry, (a) the information and disclosures provided by Subcontractor for inclusion in its Proposal, and (b) all the information provided by Subcontractor made a part of this Agreement, in each case, contains no untrue statement of a material fact or omits any material fact necessary to make such information not misleading. 15. Standard Certifications. Subcontractor hereby certifies that each of the representations and warranties set forth in Schedule III attached hereto are true and correct as of the date hereof and covenants that it shall maintain compliance with each such representation and warranty. B. Representations and Warranties of Northstar. Northstar makes the representations, warranties and covenants contained in Section 12 of the PMA in favor of Subcontractor, mutatis mutandis. 36 13. INDEMNIFICATION A. Subcontractor shall indemnify, defend and hold harmless Northstar, its directors, officers, employees and agents from and against, and shall pay any and all losses sustained or incurred by Northstar and its directors, officers, employees and agents, based upon, relating to or arising from, any and all claims in connection with any of the following: (i) any actual or alleged bodily injury or death, damage to tangible personal or real property, notwithstanding the form in which any such action is brought (e.g. contract, tort, or otherwise), to the extent such injuries or damages arise directly or indirectly from acts, errors or omissions that constitute negligence, willful misconduct or violations of a Regulatory Requirement by the Subcontractor or its directors, officers, employees and agents. (ii) Subcontractor's breach of any of the Representations and Warranties set forth in Section 12 of this Agreement. (iii) Subcontractor's breach of any of its obligations under any third party contract to which Subcontractor is a party and is used by Subcontractor to provide Services or otherwise perform its obligations under this Agreement. (iv) Subcontractor’s services performed or work product delivered by Subcontractor or any of its subcontractors pursuant to this Agreement infringes any United States or foreign patent, copyright, trade secret or other proprietary right of any person or entity. (v) Subcontractor's failure to obtain, maintain or comply with any Governmental Approval required to be maintained by Subcontractor under this Agreement. B. Northstar shall indemnify, defend and hold harmless Subcontractor, its directors, officers, employees and agents from and against, and shall pay any and all losses sustained or incurred by Subcontractor and its directors, officers, employees and agents, based upon, relating to or arising from, any and all claims in connection with any of the following: any actual or alleged bodily injury or death, damage to tangible personal or real property, notwithstanding the form in which any such action is brought (e.g. contract, tort, or otherwise), to the extent such injuries or damages arise directly or indirectly from acts, errors or omissions that constitute negligence, willful misconduct or violations of a Regulatory Requirement by Northstar or its directors, officers, employees and agents. 14. CHOICE OF LAW This Agreement and any controversies, claims or arbitration hereunder shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law rules. Any controversy or claim not resolved by the parties arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration in accordance with the Rules of the American Arbitration Association. Venue for the conduct of the arbitration shall be Chicago, Illinois, except that, at the direction of the arbitral tribunal or with the consent of the applicable parties hereto, particular hearings in aid of such arbitration may be held in other places. Judgment upon the award rendered by the applicable arbitrator(s) may be entered in any court having jurisdiction thereof. 37 15. GENERAL A. This Agreement is effective on the date first above written. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same Agreement. B. All notices, demands, consents and other communications required or permitted under this Agreement shall be in writing and deemed given when sent: (i) by certified mail, return receipt requested, or (ii) by private overnight delivery service (e.g., Federal Express, Courier, Airborne or UPS), to the address of the party set forth on the first page of this Agreement, or to such other address as notified by the party hereto in accordance with this Agreement. C. In case any one or more of the provisions contained in the Agreement shall for any reason be held invalid, illegal or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect the enforceability of any other provision of this Agreement. If any one or more of the provisions contained herein shall for any reason be held by a court having jurisdiction over the parties and this Agreement to be excessively broad as to duration, scope, activity or subject, it shall be construed, by limiting or reducing it, so as to be enforceable to the extent compatible with the applicable law as it shall then appear. D. Failure by either party of this Agreement to enforce any provision of this Agreement shall not be deemed a waiver of that or any other provision. E. This Agreement may be amended in writing and executed by Northstar and the Subcontractor. The Subcontractor acknowledges that it has read this Agreement, and agrees that it is the complete and exclusive statement of the Agreement between the parties, and supersedes all prior proposals and understandings, oral or written, relating to the subject matter of this Agreement. F. This Agreement shall be binding upon and inure to the benefit of Northstar, its legal representatives and permitted assignees and upon the Subcontractor, its legal representatives, successors, or permitted assignees under this Agreement. G. Each party acknowledges that a violation of this Agreement may cause serious, immediate and irreparable harm to the other party. Therefore, each party agrees that in addition to any other legal and/or equitable remedies available to the other party for the enforcement of the terms hereof, each party may be entitled to seek specific performance and/or injunctive relief against any actual or actively contemplated violation of this Agreement. Furthermore, the non-prevailing party shall promptly reimburse t h e prevailing party for any fees and other expenses incurred by the prevailing party in pursuit of said performance and/or relief. H. Notwithstanding anything else contained in this Agreement, neither Party shall be liable for any delay in performing its obligations hereunder if such delay is caused by an event of Force Majeure. The Party which is affected by the event of Force Majeure shall give the other, in writing at the earliest possible time, notice of its claim for an extension of time, together with a statement of the facts upon which it bases its claim. If the causes of the delay are agreed to be beyond the reasonable control of the affected Party, the other Party will grant reasonable extension(s) of time for the completion of this Agreement or any part thereof, provided that all reasonable action has been taken by the first party to prevent such delay from extending the 38 time for completion of the affected party's obligations hereunder. In the event that said delay in performance exceeds three (3) months' notwithstanding the granting of such reasonable extension(s) of time for the completion of this Agreement or fulfillment or satisfaction of any of the obligations, terms and conditions herein, or any part thereof, either Party is entitled to terminate this Agreement on giving fourteen (14) days’ notice in writing to the other. 16. NOTICES; INVOICES A. All notices, demands, consents and other communications required or permitted under this Agreement shall be in writing and deemed given when sent (i) by certified mail, return receipt requested, or (ii) by private overnight delivery service (e.g., Federal Express, Courier, Airborne or UPS), to the address of the respective Party set forth below unless either Party notifies the other in writing of any changes: If to Northstar: Northstar Lottery Group, LLC 180 North LaSalle Street- Suite 1810 Chicago, Illinois 60601 Attn: Legal Department Email: legal@northstarlottery.net If to Subcontractor: B. Subcontractor shall submit invoices on a monthly basis, noting the invoice number. Invoices shall be submitted by mail to Northstar, Attention: Accounts Payable, 3202 Robbins Road, Springfield, Illinois, 62711. Vendor shall audit all invoices prior to submitting to Northstar for payment. Payments will be made only upon the satisfaction of the product. Northstar will pay properly submitted and undisputed Vendor invoices within forty-five (45) days of receipt. 39 IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above. [NAME OF SUBCONTRACTOR] NORTHSTAR LOTTERY GROUP, LLC Signature Signature Printed Name Printed Name Title Title 40 SCHEDULE I TO AGREEMENT- SERVICES AND PRICING 41 SCHEDULE II TO AGREEMENT - SUBCONTRACTOR KEY PERSONNEL 42 SCHEDULE III TO AGREEMENT – STANDARD CERTIFICATIONS 1. Subcontractor certifies it and its employees will comply with applicable provisions of the U.S. Civil Rights Act, Section 504 of the Federal Rehabilitation Act, the Americans with Disabilities Act (42 U.S.C. § 12101 et seq.) and applicable rules in performance under this contract. 2. Subcontractor certifies it is a properly formed and existing legal entity (30 ILCS 500/1.15.80, 20-43); and as applicable has obtained an assumed name certificate from the appropriate authority, or has registered to conduct business in Illinois and is in good standing with the Illinois Secretary of State. 3. Subcontractor certifies it has not been convicted of bribing or attempting to bribe an officer or employee of the State of Illinois or any other State, nor has Subcontractor made an admission of guilt of such conduct that is a matter of record. 30 ILCS 500/50-5. 4. If Subcontractor has been convicted of a felony, Subcontractor certifies at least five years have passed after the date of completion of the sentence for such felony, unless no person held responsible by a prosecutor’s office for the facts upon which the conviction was based continues to have any involvement with the business (30 ILCS 500/50-10). Subcontractor further certifies that it is not barred from being awarded a contract and acknowledges that the State shall declare the contract void if this certification is false. 30 ILCS 500/50-10(b). 5. If Subcontractor, or any officer, director, partner, or other managerial agent of Subcontractor, has been convicted of a felony under the Sarbanes-Oxley Act of 2002, or a Class 3 or Class 2 felony under the Illinois Securities Law of 1953, Subcontractor certifies at least five years have passed since the date of the conviction. Subcontractor further certifies that it is not barred from being awarded a contract and acknowledges that the State shall declare the contract void if this certification is false. 30 ILCS 500/50-10.5. 6. Subcontractor certifies it is not barred from having a contract with the State based on violating the prohibition on providing assistance to the state in identifying a need for a contract (except as part of a public request for information process) or by reviewing, drafting or preparing solicitation or similar documents for the State. 30 ILCS 500/50-10.5(e). 7. Subcontractor certifies that it and its affiliates are not delinquent in the payment of any debt to the State (or if delinquent has entered into a deferred payment plan to pay the debt), and Subcontractor and its affiliates acknowledge the State may declare the contract void if this certification is false (30 ILCS 500/50-11) or if Subcontractor or an affiliate later becomes delinquent and has not entered into a deferred payment plan to pay off the debt. 30 ILCS 500/5060. Subcontractor further certifies that it is not barred from being awarded a contract and acknowledges that the State shall declare the contract void if this certification is false. 30 ILCS 500/50-11(b). 8. Subcontractor certifies that it and all affiliates shall collect and remit Illinois Use Tax on all sales of tangible personal property into the State of Illinois in accordance with provisions of the Illinois Use Tax Act and acknowledges that failure to comply can result in the contract being declared void. Subcontractor further certifies that it is not barred from being awarded a contract and acknowledges that the State shall declare the contract void if this certification is false. 30 ILCS 500/50-12. 43 9. Subcontractor certifies it is in compliance with Section 50-13 of the Procurement Code which sets forth certain conflicts of interest which prevent a contractor from having, acquiring or having any direct pecuniary interests in state contracts. 30 ILCS 500/50-13. 10. Subcontractor certifies that it has not been found by a court or the Pollution Control Board to have committed a willful or knowing violation of the Environmental Protection Act within the last five years, and is therefore not barred from being awarded a contract. Subcontractor further certifies that it is not barred from being awarded a contract and acknowledges that the State shall declare the contract void if this certification is false. 30 ILCS 500/50-14. 11. Subcontractor certifies that it is not in violation of Section 50-14.5 of the Illinois Procurement Code (30 ILCS 500/50- 14.5) that states: “Owners of residential buildings who have committed a willful or knowing violation of the Lead Poisoning Prevention Act (410 ILCS 45) are prohibited from doing business with the State until the violation is mitigated.” 12. Subcontractor certifies it has not employed or is not negotiating possible future employment with any person in a continual contractual relationship with any of the offices or agencies of State government who participated in contract negotiations on behalf of that office or agency. 30 ILCS 500/50-15. 13. Subcontractor certifies it has not paid any money or valuable thing to induce any person to refrain from bidding on a State contract, nor has Subcontractor accepted any money or other valuable thing, or acted upon the promise of same, for not bidding on a State contract. 30 ILCS 500/50-25. 14. Subcontractor certifies it is not in violation of the “Revolving Door” section of the Illinois Procurement Code. 30 ILCS 500/50-30. 15. Subcontractor certifies it is in compliance with Section 50-35 of the Procurement Code which provides for disclosure of financial interests and potential conflicts of interest. Subcontractor further certifies it understands it has a continuing obligation to supplement the disclosure required by this Section during the term of the contract. 30 ILCS 500/50-35. 16. Subcontractor certifies it has disclosed its business operations with Iran in compliance with Section 50-36 of the Illinois Procurement Code. 30 ILCS 500/50-36. 17. Subcontractor certifies that it has read, understands, and is in compliance with the registration requirements of the Elections Code (10 ILCS 5/9-35) and the restrictions on making political contributions and related requirements of the Illinois Procurement Code (30 ILCS 500/20160 & 50-37). Subcontractor will not make a political contribution that will violate these requirements. These requirements are effective for the duration of the term of office of the incumbent Governor or for a period of 2 years after the end of the contract term, whichever is longer. 18. Subcontractor certifies that it has not retained a person or entity to attempt to influence the outcome of a procurement decision for compensation contingent in whole or in part upon the decision or procurement. 30 ILCS 500/50-38. 19. Subcontractor certifies it will report to the Illinois Attorney General and the Chief Procurement Officer any suspected collusion or other anti-competitive practice among any bidders, offerors, contractors, proposers or employees of the State. 30 ILCS 500/50-40, 50-45 & 50-50. 44 [INSERT NAME OF SUBCONTRACTOR] Signature: Printed Name: Title: 45 EXHIBIT A TO AGREEMENT - Form of Non-Disclosure Agreement This Non-Disclosure Agreement (this “Agreement”) is hereby entered into as of this ___ day of __________, 2015, by and between NORTHSTAR LOTTERY GROUP, LLC, an Illinois limited liability company, on behalf of itself and its Affiliates (“Northstar”), and the entity whose name appears on the signature page hereto (“Company” and, together with Northstar, the “Parties”). For purposes of this Agreement, “Affiliates” of a person or entity shall mean any person, corporation, partnership, limited liability company, professional organization, enterprise, sole proprietorship or other entity or association that directly, or indirectly through one or more intermediaries, controls, or is controlled by, or is under common control with, Northstar or in which such person has an economic or voting interest of at least ten percent (10%) of common equity. BACKGROUND WHEREAS, Northstar and the State of Illinois, Department of the Lottery as statutory successor to the Department of Revenue, Lottery Division (the “Department”) entered into an agreement on January 18th, 2011 (the “PMA”) by which Northstar shall assist the Department in its operation of the state-conducted lottery for a term not to exceed ten (10) years; WHEREAS, to provide services to the Department in accordance with the terms of the PMA, Northstar has issued a Request for Proposal 15-S-0001 for Program Management Office Services (“RFP”) and Company has submitted a proposal in response to the RFP (“Company Proposal”); WHEREAS, the Company may need, from time to time, access or use of Confidential Information in furtherance of the Company Proposal, and Northstar may need, from time to time, to disclose such Confidential Information to Company and the Department; and WHEREAS, the Parties now wish to enter into this Agreement to protect the Confidential Information and restrict its use strictly to the purposes stated herein. AGREEMENT NOW, THEREFORE, and in consideration of the promises and covenants hereinafter set forth, and for such other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by the Parties, and with the foregoing recitals being incorporated into this Agreement by this reference, the Parties hereby agree as follows: 1. Definitions. (a) Confidential Information. For purposes of this Agreement, “Confidential Information” shall mean (i) all information marked confidential, restricted or proprietary by Northstar and Company; or (ii) any other information that is treated as confidential by the Department and would reasonably be understood to be confidential, whether or not so marked. In the case of the Department, Confidential Information also shall include State Intellectual Property, State Data, attorney-client privileged materials, attorney work product, customer lists, customer contracts, customer information and transaction data, rates and pricing, information with respect to competitors, strategic plans, account information, research information, 46 financial/accounting information (including assets, expenditures, mergers, acquisitions, divestitures, billings collections, revenues and finances), IT and personnel information, marketing/sales information, information regarding businesses, plans, operations, Third Party contracts, licenses, internal or external audits, law suits, regulatory compliance or other information or data obtained, received, transmitted, processed, stored, archived or maintained by Northstar under this Agreement. “Confidential Information” shall not include information which (i) was already rightfully known to the receiving party prior to the time that it is disclosed to the receiving party hereunder; (ii) is in or has entered the public domain through no breach of this Agreement or other wrongful act of the receiving party; or (iii) is required to be disclosed pursuant to a final binding order of a governmental agency or court of competent jurisdiction, provided that the disclosing party has been given reasonable notice of the pendency of such an order and the opportunity to contest it. (b) Other Definitions. Capitalized words or phrases used, but not defined, in this Agreement (including any schedules, exhibits, or other documents attached to or otherwise made a part of this Agreement) shall have those meanings ascribed to them in the PMA. 2. Obligations of Confidentiality. The Parties understand and agree that they will be deemed to be in a relationship of confidence with respect to the Confidential Information disclosed between them as a result of this Agreement. The Parties agree to hold the Confidential Information in strict confidence and, except for disclosure to the Department or as required by the Illinois Freedom of Information Act, not to disclose such Confidential Information to any third party or to use it for any purpose other than for the business purpose permitted herein. Further, the Parties shall not have any communications whatsoever with any other third party regarding the Confidential Information without the express written consent of the other. Either Party shall employ all reasonable steps to protect the Confidential Information from unauthorized or inadvertent disclosure, including, but not limited to, all steps that protect its own information that it considers confidential, proprietary, or trade secret. The Parties may disclose the Confidential Information to their responsible employees, auditors, attorneys, accountants, or permitted consultants, but only where: (i) said individual or entity is authorized to perform work or services by either Party; (ii) such disclosure is necessary for the performance of said individual’s or entity’s obligations pursuant to this Agreement; and, (iii) said individual or entity agrees to the confidentiality obligations prescribed by this Agreement. The Parties agree to instruct all such responsible employees, auditors, attorneys, accountants, or permitted consultants to perform his, her, or its obligations in accordance with the terms and conditions of this Agreement and not to disclose such Confidential Information to any third parties, and not to use the Confidential Information for any purpose (other than such business purposes as expressly permitted herein this Agreement), without the prior written permission of the other Party. The Parties shall be jointly and severally responsible for any acts or omissions of such responsible employees, auditors, attorneys, accountants, or permitted consultants in conflict with this Agreement or with any of the instructions required to be given in accordance with the foregoing. 3. Required Disclosure. In the event that the Parties, or any of their responsible employees, auditors, attorneys, accountants, or permitted consultants, are required by applicable law, regulation or legal process to disclose any Confidential Information (or if an incident has arisen where either Party suspects a disclosure or unauthorized use of Confidential Information has occurred), the Party with knowledge of such unauthorized disclosure or use shall notify the other immediately so that it may seek a protective order or other appropriate remedy or, in its sole 47 discretion, waive compliance with the terms of this Agreement, and either Party will not disclose any Confidential Information upon such demand or request without obtaining an opinion from its legal counsel to the effect that disclosure to the applicable authority is required under penalty of law. The Parties and their responsible employees, auditors, attorneys, accountants, or permitted consultants, will at all times cooperate timely and fully with each other to protect the confidentiality of the Confidential Information and will exercise all reasonable efforts to obtain reliable assurance that confidential treatment will be accorded to the Confidential Information, and will disclose only so much of the Confidential Information as it is legally compelled to disclose (which shall mean and include an effort to redact or “sanitize” any information required to be disclosed to the maximum extent permitted by law). 4. Return of Materials. Upon the termination of the relationship between the Parties as contemplated hereby, including the termination or expiration, for whatever reason, of this Agreement, and in any event upon the written request of Northstar at any time, whether before or after the completion or abandonment of such relationship and/or agreement, upon request Company shall return to Northstar (or destroy if requested by Northstar), within thirty (30) days, all documents, plans, drawings, specifications or other tangible items representing or embodying Confidential Information, and all copies or derivative works thereof. Company shall have an authorized representative execute a written certification of its compliance with this Section 4. 5. Ownership of Confidential Information. Each Party, its Affiliates, or the Department shall be deemed to be the owner of all Confidential Information it discloses hereunder, including all patent, copyright, trademark, trade secret and other proprietary rights and interests therein, and each Party recognizes and agrees that nothing contained in this Agreement shall be construed as granting any rights, by license or otherwise, in or to any Confidential Information disclosed pursuant to this Agreement or in or to any such intellectual property rights therein. Neither party shall (i) make any use or copies of the Confidential Information except as contemplated by this Agreement; (ii) acquire any right in or assert any lien against the Confidential Information; (iii) sell, assign, transfer, lease or otherwise dispose of Confidential Information to third parties or commercially exploit such information; or (iv) refuse for any reason to promptly provide the Confidential Information (including copies thereof) to the other if requested to do so. 6. Injunctive Relief and Attorneys’ Fees. The Parties hereby acknowledge that the unauthorized disclosure, use or disposition of Confidential Information would cause irreparable harm and significant injury to all Parties or the Department, the damages of which would be difficult to quantify or ascertain. Accordingly, the Parties agree that each shall have the right to an immediate injunction in the event of any breach of the obligations set forth in this Agreement, in addition to any other remedies that may be available at law or in equity. In the event of an action to enforce the provisions of this Agreement, the party seeking such enforcement, if it prevails, shall be entitled, in addition to any other relief granted, to recover from the other party the reasonable costs and expenses of such enforcement, including reasonable attorneys’ fees. 7. Duration; Survival. This Agreement shall remain in effect until written notice by Northstar to terminate this Agreement. Notwithstanding the termination of this Agreement, the confidentiality obligations set forth in this Agreement shall survive the termination of this Agreement until the later to occur of (1) the date that is three (3) years from the date Company 48 submits its Company Proposal or (2) the date that is ten (10) years from the expiration or earlier termination of the PMA. 8. Department As Beneficiary. The Parties expressly acknowledge and agree that the Department shall be considered a third-party beneficiary under this Agreement, having all of the legal, equitable, or similar rights (or remedies or claims) that Northstar may have under this Agreement. 9. Miscellaneous. If any provision of this Agreement or any portion of any such provision shall be held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of the Agreement shall remain in full force and effect, and the provision or portion thereof affected by such holding shall be modified, if possible, so that it is enforceable to the maximum extent permissible. This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois without regard to or application of choice of law rules or principles. This Agreement constitutes the entire agreement of the parties regarding the subject matter hereof and may not be modified except by a written instrument signed by an authorized representative of each party. This Agreement shall be for the benefit of the parties and their respective subsidiaries and affiliates. IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date first written above. Printed Name of Company By: Name: Title: NORTHSTAR LOTTERY GROUP, LLC By: Name: Title: 49 ATTACHMENT B TO RFP – CORPORATE DISCLOSURE FORM A. COMPANY IDENTITY 1. Business / Entity Name: a. Trade name used: (if applicable) b. Other names by which Company is known: (if applicable) 2. PRINCIPAL BUSINESS ADDRESS: 3. Telephone: 4. Fax: 5. Internet Address: B. COMPANY/ORGANIZATION INFORMATION 1. Type of Organization Corporation Partnership Other (specify) 2. Date and Place of Incorporation 3. Brief Description of the Business 4. Number of Years in Current Business 5. Jurisdictions Where Organization Conducts Business (List All) 6. Jurisdiction(s) Where Work Will Be Performed 7. Registration Number or Federal Employer Identification Number 8. Is Company Publicly Traded Yes No 50 If yes, trading symbol and stock exchange 9. On Attachment 1, list the names and information of all principals and/or officers/directors. 10. On Attachment 2, list the names and addresses of any shareholders holding more than 5% of the issued and outstanding stock. 11. On Attachment 3, list all holding companies, business organizations, or other entities holding any financial interest in the Company. 12. On Attachment 4, list all parent, subsidiary, and related corporations or business entities, including majority owned/controlled joint ventures. Provide company name, corporate address, business telephone, country of incorporation, and brief description of the business enterprise. 13. Please include a company organizational chart that includes, at minimum, all parent companies or other entities holding any financial interest in the Company. C. REPRESENTATIONS 1. Does any government, governmental agency or instrumentality, government-owned or government-controlled company, public international organization or political party have an ownership interest, direct or indirect, in your company? (If Yes, provide details on Attachment 5.) Yes 2. Does any current or former government official, political party official, candidate for political office, or relative of such a person, have an ownership interest, direct or indirect, in your company? (If Yes, provide details on Attachment 5, including the name, title, and official responsibilities of each such official or candidate, and the family relationship, where applicable.) Yes 3. No Is any former or current government official, political party official, candidate for political office, or relative of such a person, an employee, officer or director of your company? (If Yes, provide details on Attachment 5, including the name, title, and official responsibilities of each such official or candidate, and the family relationship, where applicable.) Yes 4. No No To the best of your knowledge, is there any financial benefit that a government or political party official or political candidate could gain as a result of our proposed engagement of your company? Yes No If the response to any of the questions set forth in this Section C is “Yes,” please provide explanation on Attachment 5. 51 D. LICENSING & INVESTIGATIONS 1. Has any license of the Company to operate or do business ever been revoked or suspended? Yes 2. No Has the Company or any of its subsidiaries or affiliates ever been indicted or convicted for a crime or corporate misconduct? Yes No If the response to any of the questions set forth in this Section D is “Yes”, please provide explanation on Attachment 5. E. CERTIFICATION I of hereby certify that the information set forth in this questionnaire is true, correct and complete in all respects as of the date hereof. Signature Title Print Name Date: / / 52 ATTACHMENT 1 TO CORPORATE DISCLOSURE FORM PRINCIPALS AND/OR OFFICERS/DIRECTORS Name: Former or Prior Name Title and Responsibilities: Residence Address: Business Address: Telephone: / / Fax: / / If you need additional space, please make photocopies and attach additional pages to this form. 53 ATTACHMENT 2 TO CORPORATE DISCLOSURE FORM PRIMARY SHAREHOLDERS Name: Name: Residence Address: Residence Address: Business Address: Business Address: Telephone: / / Telephone: / / Position Held: Position Held: Percentage of Ownership: Percentage of Ownership: Name: Name: Residence Address: Residence Address: Business Address: Business Address: Telephone: / / Telephone: / / Position Held: Position Held: Percentage of Ownership: Percentage of Ownership: If you need additional space, please make photocopies and attach additional pages to this form. 54 ATTACHMENT 3 TO CORPORATE DISCLOSURE FORM HOLDING COMPANIES, BUSINESS ORGANIZATIONS OR OTHER ENTITIES, HOLDING ANY FINANCIAL INTEREST IN YOUR COMPANY 1. 2. 3. 4. 5. If you need additional space, please make photocopies and attach additional pages to this form. 55 ATTACHMENT 4 TO CORPORATE DISLCOSURE FORM PARENT, SUBSIDIARY AND RELATED CORPORATIONS, INCLUDING MAJORITY CONTROLLED JOINT VENTURES OR BUSINESS ENTITIES, INCLUDING COMPANY NAME, ADDRESS, BUSINESS TELEPHONE, JURISDICTION WHERE INCORPORATED AND BRIEF DESCRIPTION OF THE BUSINESS ENTERPRISE. Company Name: Business Address: Business Telephone: / / Business Fax: / / / / Jurisdiction where organized: Brief description of business enterprise: Company Name: Business Address: Business Telephone: / / Business Fax: Jurisdiction where organized: Brief description of business enterprise: If you need additional space, please make photocopies and attach additional pages to this form. 56 ATTACHMENT 5 TO CORPORATE DISCLOSURE FORM IF THE RESPONSE TO ANY OF THE QUESTIONS SET FORTH IN “SECTION C AND SECTION D” IS “YES”, PLEASE PROVIDE EXPLANATION ON THIS ATTACHMENT 5. If you need additional space, please make photocopies and attach additional pages to this form. 57 BACKGROUND INVESTIGATION AUTHORIZATION FORM In connection with a possible business association, (“Company/Individual”) hereby authorizes Northstar Lottery Group, LLC. and/or GTECH Corporation, its agents and representatives, to conduct a background investigation and reference check of the Company/Individual. The Company/Individual understands that this background investigation and reference check may include contacting and soliciting information about the Company/Individual from governmental agencies; criminal justice agencies, business, credit and personal references (“References”) supplied by the Company/Individual or developed independently by Northstar Lottery Group, LLC. The Company/Individual further understands that the results of the background investigation and reference check may be disclosed to the State of Illinois, Department of the Lottery. The Company/Individual hereby authorizes: (i) Northstar Lottery Group, LLC to make such inquiries of the References as it may deem appropriate and (ii) the References to supply information to Northstar Lottery Group, LLC in response to such inquires. The Company/Individual understands that the business association is contingent upon the satisfactory results of this background investigation and reference check in Northstar Lottery Group’s sole discretion. The Company/Individual also understands that at any time during the business association, Northstar Lottery Group, LLC may conduct additional background investigations and reference checks of the Company/Individual and the authorizations set forth herein extend to such additional investigations and checks. The Company/Individual agrees to hold Northstar Lottery Group, LLC its agents and representatives, each of the References and other third parties harmless from all claims, damages or losses arising or in connection with such background investigations and reference checks and any information supplied or received in connection therewith, unless such claims, damages or losses arise from the gross negligence or willful misconduct of Northstar Lottery Group, LLC, its agents or representatives. Signature Title Print Name Social Security Number of National ID: Date of Birth: Date: 58 ATTACHMENT C TO RFP - DEVIATIONS AND EXCEPTIONS Name of Bidder: Bidder shall complete and submit this Attachment with Bidder’s Proposal if Bidder proposes to deviate from or take exception to any of the RFP requirements. Bidder must identify each such deviation and exception and describe the nature and extent thereof, providing the information in order of the RFP in the following format: RFP Section No. Subject Heading 59 Deviation or Exception ATTACHMENT D TO RFP– FIRM FACT SHEET Company: Address: Key Business Contact: Title: Email: Telephone: A. Firm History, Ownership and Key Employees 1. Founding Date 2. If you have a Chicago presence, when was that location opened? B. Scope and Nature of Firm Services / / 1. Firm Services. List the various services offered by your firm and the number of full-time employees dedicated to each department (e.g. account management, strategic services, analytics, creative, technology [programmers, developers], etc.). 2. Other Specialized Services. List any other specialized services your firm offers to its clients, either directly or indirectly through its parent or sister companies, subsidiaries or network of affiliations. 60 ATTACHMENT E TO RFP – BIDDER REFERENCES Provide three (3) references, including contact information for companies similar in size and presence to Northstar. Reference’s Name: Reference’s Title: Company: Address: Telephone: / / Dates of Service: From Email: To Description of Services Provided Reference’s Name: Reference’s Title: Company: Address: Telephone: / / Dates of Service: From Email: To Description of Services Provided Reference’s Name: Reference’s Title: Company: Address: Telephone: / / Dates of Service: From Email: To Description of Services Provided Attach additional sheets if necessary. 61