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Mora Valley Community Health Services, Inc.
JOB DESCRIPTION
TITLE
DEPARTMENT
Information Technology
Director
Administration
FLSA Status: Exempt
Position Type: Regular Full-Time
REPORTS TO
Executive Director
SUPERVISES
Information Technology Technician
JOB PURPOSE
Oversee information systems design, provide local area network
connectivity and communication, develop data and prepare reports,
manage computer hardware resources while maintaining software
applications and assist staff with effectively using computer resources
through training and technical direction
ESSENTIAL JOB RESULTS
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IDENTIFY CLIENT INFORMATION REQUIREMENTS BY CONFERRING WITH STAFF, ANALYZING
OPERATIONS, EVALUATING FORMATS, INPUT/OUTPUT REQUIREMENTS, AND PERFOMANCE
IMPROVE CURRENT SYSTEMS BY STUDYING PRACTICES, PROCEDURES AND PROBLEMS, DESIGNS
AND/OR FACILITATES THE IMPLEMENTATION OF MODIFICATIONS, PROVIDES RECOMMENDATIONS
REGARDING THE PURCHASE OF HARDWARE AND SOFTWARE AND STANDARDIZES THE USE OF
COMMERCIAL SOFTWARE AND HARDWARE, TELEPHONE SYSTEMS, COPIERS AND FAXES
MAINTAIN A HELP DESK, TELEPHONE ADVISORY CAPABILITY, SOFTWARE APPLICATIONS LIBRARY, AND
PROVIDES TRAINING TO STAFF REGARDING SOFTWARE APPLICATIONS
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DEVELOP METHODS THAT ENSURE EFFICIENT AND COST EFFECTIVE OPERATIONS
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PROVIDE OVERSIGHT AND DIRECTION OVER THE IMPLEMENTATION, MONITORING AND EVALUATION
OF ASSIGNED ACTIVITIES
IMPROVE CURRENT SYSTEMS BY STUDYING PRACTICES, PROCEDURES AND PROBLEMS, AND
IMPLEMENTS AND EVALUATES CHANGES
PREPARE STAFF TO USE AUTOMATED SYSTEMS BY PROVIDING TRAINING AND/OR EVALUATING THE
EFFECTIVENESS OF TRAINING SESSIONS
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MAINTAIN USER DOCUMENTATION AND PROVIDE REFERENCE INFORMATION TO STAFF
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ACT AS LIAISON BETWEEN STAFF AND SOFTWARE/HARDWARE VENDORS
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ENSURE A COORDINATED AND EFFICIENT OPERATION BY ENSURING THAT AUTOMATED INFORMATION
SERVICES ARE PERFORMED IN A COORDINATED FASHION IN ACCORDANCE WITH THE GOALS AND
OBJECTIVES OF THE ORGANIATION
MAINATAIN INFORMATIONS SYSTEM GUIDELINES BY EVALUATING, IMPLEMENTING, AND UPDATING
POLICIES AND PROCEDURES
MAINTAIN A PROGRAM OF QUALITY BY DEVELOPING AND PARTICIPATING IN A PROGRAM FOR
INTERNAL EVALUATION OF PROGRAMS, OPERATIONS AND SERVICES
MEET FREQUENTLY WITH CLIENTS AND STAFF IN ORDER TO MAINTAIN CONTINUITY OF IDEAS
SEEK OUT EXPERT CONSULTANTS FOR IT SUPPORT AND ADVICE
FINAL: 01/22/2014
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ESSENTIAL JOB RESULTS
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COLLECT, ANALYZE AND SUMMARIZE INFORMATION AND TRENDS, AND PREPARE TECHNICAL DATA
REPORTS UTILIZING THE CAPABILITIES OF SOFTWARE AVAILABLE TO THE ORGANIZATION
MAINTAIN PROFESSIONAL AND TECHNICAL KNOWLEDGE BY ATTENDING EDUCATIONAL WORKSHOPS,
REVIEWING PROFESSIONAL PUBLICATIONS, ESTABLISHING PROFESSIONAL AND TECHNICAL NETWORKS
AND BY PARTICIPATING IN PORFESSIONAL SOCIETIES OR AFFILITATIONS
EFFICIENTLY TRACK AND COORDINATE ROUTINE TASKS
TRACK AND COORDINATE ROUTINE TASKS
MAINTAIN PROFESSIONALISM AT ALL TIMES TO ENSURE SERVICE QUALITY AND INTEGRITY
CONTRIBUTE TO TEAM EFFORT BY ACCOMPLISHING TASKS AS NEEDED OR REQUESTED
REQUIRED JOB QUALIFICATIONS, SKILLS AND ABILITIES
Job Qualifications
Education:
Minimum Bachelor’s degree in computer science, business administration, financial
management, or a related field; Graduate level education and/or degree desirable
Bilingual English/Spanish Preferred
Experience: Minimum three (3) years’ progressively responsible experience in information systems
management, preferably in a health care organization; education may be substituted for
some, but not all experience
Skills and Abilities
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Strong knowledge of automated systems, programming and operation
Ability to apply management and supervisory skills and techniques
Effective communication, verbally and in writing with co-workers, patients and the public
Ability to plan and implement teaching/training programs
Ability to gather, analyze and process information for accurate and responsible decision making
Ability to listen and evaluate component parts of communications in order to reach accurate and
objective conclusions
Ability to understand and evaluate theoretical concepts and translate them into clear directions and
course of action
Position requires ability to explain procedures and processes in oral and written form
Ability to apply mathematical formulas required for computations
Demonstrate supervisory authority for employed staff by scheduling hours of work, leave approval,
performance evaluation, and ability to implement disciplinary measures
Effectively recommends hiring and termination, and assures these actions are in compliance with
organization personnel policies and procedures
Provides instruction to staff for updating/sharing information, correcting errors and/or implementation of
procedures
Will maintain a high level of confidentiality with personal data regarding employees, families and patients
Ability to operate a motor vehicle, which requires a valid driver’s license, and clearance for
unrestricted automobile insurance coverage
Desire and ability to serve the community and its residents
Share in and contribute to MVCHS mission, vision, and goals
FINAL: 01/22/2014
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Working Conditions and Physical Demands
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Work is performed in an office, medical/dental clinic, and occasional outdoors environment
Moderate physical activity with handling of average weight objects up to 25 pounds
Sitting, standing or walking for more than 4 hours per day
May be exposed to potentially dangerous materials and situations that require following extensive safety
precautions
Qualifications for Employment
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Pre-employment physical examination
CPR & First Aid Certification
Background Investigation
Drug Testing – Initial and Random
EMPLOYEE/SUPERVISORY REVIEW
I have read this job description and understand the requirements of the job and the work to be
performed. I agree to perform the duties and responsibilities described. I assert that I am able
to perform the essential job functions and meet the physical requirements of this position.
Furthermore; I understand this is not an employment contract.
__________________________________________________________
Employee’s Signature
Date
I have reviewed this job description with this employee and agree that it is an accurate
description of the duties and responsibilities performed.
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Supervisor’s Signature
Date
FINAL: 01/22/2014