BADERMAN ISLAND RESORT WEBSITE UPGRADE Baderman Island Resort COMPUTER-HUMAN INTERACTION Home Baderman Island Resort STORYBOARD Lodging Malcon Hotel The Morgan Bistro Dining Menu Reservations Frequent Diners Baderman Main Hotel Baderman Island. Gift Shop The Tenney The Shops at the Tenneys The Tenneys at Night Food Services Event Services Convention Services Retail Merchandising Operations Lodging The Tenney Baderman Main Hotel Melancon Hotel Shopping The Tenney at Night Baderman Is. Gift Shop Description Pages Server Side Calls The Shops at the Tenneys Images Databases Authentication Online Purchases The Pro Shop COHESIVE SYSTEMS Functionality Reliability Understandability Usability DATABASE SYSTEMS SHOPPING CART AND PAYMENTS WEB OPTIMIZATION W3C Standards Server Side Calls Accessiblity Structure metatags Formatting SEO Analytics MARKETING & E-CUSTOMER MANAGEMENT e-Marketing Banner Ads e-mail Affiliate Programs CRM SATISFACTION Surveys Social Media TRACKING Purchases Behaviors e-CRM Loyalty Repeat Sales CONCLUSION SEO Marketing & e-Management Security Cohesive Systems User interfaces/Accesibility Shopping Cart & Payments REFERENCES: Baartse, Mark. (2009). An Introduction To Payment Gateways. Ecommerce-guide.com. Retrieved from http://www.ecommerce-guide.com/article.php/3821366/An-Introduction-to-Payment-Gateways,htm. Boots buys tools for enhanced online shopping. (2005). Precision Marketing, 18(6), 3. Retrieved from EBSCOhost. Cohesion (Computer Science). (2011). Retrieved from http://en.wikipedia.org/wiki/Cohesion_(computer_science) Cohesion of Method. (1999-2012). Retrieved from http://www.codeproject.com/KB/tips/cohesion.aspx Database. (2012). Retrieved from http://www.webopedia.com/TERM/D/database.html Ecommerce Review. (2011). Volusion Review. Retrieved from http://www.ecommerce-review.com/volusion/. Graden, K. (2003). Enlightened Web design for visually impaired users. Retrieved from http://stcphoenix.com/RoughDraft03/03febrd.pdf Hill, A. (2001). TOP 5 REASONS YOUR CUSTOMERS ABANDON THEIR SHOPPING CARTS (and What You Can Do About It). (cover story). Ziff Davis Smart Business For The New Economy, 14(3), 80. Retrieved from EBSCOhost. University of Phoenix. (2007). Electronic Commerce: From Vision to Fulfillment, 3e. Retrieved from University of Phoenix, WEB434 - Web Commercialization I website.