Curriculum Vitae Last Updated=Friday, March 18, 2016 Curriculum Vitae Personal Information Waqar Hamid Residential Address [Mailing] Hs-343, Sector-4, Gujranwala Postal Code 52132 / GPO 52250 Gender / Residency Date of Birth CNIC #/Passport # Mobile # Canal View Housing Society Male / Pakistani Citizen Friday, February 21, 1986 34101-3385642-1/BF6276422 0092-0334-4403609 E-Mail Address waqar-hamid@hotmail.com LinkedIn Profile http://www.linkedin.com/pub/waqarhamid/49/624/b73 Objective Looking forward for successful implementation of my academic skills in the real world I am having Stainless, Diverse Experience and want to work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to attain the organization’s goals along with providing pleasant working environment & flourishing career growth. Experience Charged given for Electro Medical Equipment By the Chief Executive Officer. Attending Meetings with the top cream of Province Punjab. Meetings with Government Officials across Punjab Province. Managing Substations Across Whole Country. Looking after sales and after sales activities. [1st November 2013 – Till Now] Fulfilling prerequisites of Biddings & prequalification Meeting demand of top cream of Lahore Meetings with top Urologist, Laparoscopic Surgeons & Gastroenterologists. Taking Care Of Business With Governments [Provincial & National] & Autonomous Institutes Looking after business development with government from start to end of whole company through successful bid proposals. Manage and drive the bid timeline and ensure the responses are submitted in time Manages large, cross-functional teams and communications to facilitate projects. Develops deal timeline and ensures that pursuit team meets deal milestones and deadlines. Page 1 Curriculum Vitae Last Updated=Friday, March 18, 2016 Designs project timetable for proposal submission broken into specific roles, responsibilities & deliverables Leads the development of project guidelines, contingency plans, objectives, and strategic deliverables Compile professional submission written proposal for customer Collaborates with other members of the Sales, Pursuit, and Delivery Teams to ensure pricing and modeled financials that accurately reflect the solution being bid and that is expected to be implemented. Ensure audit compliance as per the Deal Governance and Approval Matrix. Ensure that services scope, pricing and terms and conditions set forth in contractual documents with the customer align with approved pricing and financials Ensuring audit compliance record management for all the bid information and submission Contract signature on behalf of company with the bid awarding institutions. Major Project Earned for company. And eagle eyeing from start to end with active participation at different level. Major Projects During Year 201315 Urodynamic Urodynamic Endo Urology Endo Gyne Endo Urology , Laparoscopy Intra-Corporeal Lithotripsy Endo urology Uro Flometery Laparoscopic Instruments Teaching Aid System Intra-Corporeal Lithotripsy German Endovision HD Unit Electro Surgical Holmium Laser Hysteroscopy Endovision HD Unit Medical Gas Supply System Medical Gas Supply System Medical Gas Supply System Endo Urology sets Intra-Corporeal Lithotripter CO2 Insufflator With Heater 30L Intra-Corporeal Lithotripter Uretero-Renoscopy with Acc TURP Sets along with Acc Page 2 Sheikh Zayed Lahore Sheikh Zayed RYK Pims Pims DHQ Vehari DHQ Vehari DHQ Vehari Multan Kidney Center Sawat POF Wah Sheikh Zayed RYK Sheikh Zayed RYK Sheikh Zayed RYK Sheikh Zayed RYK Sheikh Zayed RYK POF Wah CMH Rawalpindi DHQ Nankana Sahib THQ Hospital Shahkot THQ Hospital Sangla Hill Multan Kidney Center Kidney Center Multan RMC & Allied Hospital RMC & Allied Hospital Multan Kidney Center Multan Kidney Center Curriculum Vitae Last Updated=Friday, March 18, 2016 [15th July 2014] [07th December 2012 – Onwards] Key Activities: Completing prerequisites for the new drug registration-gathering clinical references-Research Work of Drugs-etc [28th September 2012 – 06th December 2012] Key Activities: Communication with Head Office -ensuring security and operations are working side by side through process improvement and according to sops of the company-etc [1st May 2012 – 28th September 2012] Key Activities: Clearing stuck Shipments either around the globe-Passing guidelines for Import PackagesFulfilling Local and Foreign Customer Requests-Restructuring of Account # for proper billing save company’s millions of revenue & ensuring smoother invoice paymentsCommunication with reputed blue chips of Lahore and ensuring smoother delivery of servicesLooking after and fulfillment of whole north export & communicating stations for further requirements for smoother delivery of packagesetc [26th of September 2011 – 30th April 2012] Key Activities: Invoice Checking-Invoice Correction-Invoice Rechecking- Consultancy and expert opinion given to Transnational Pharmaceuticals for its initiation. Joined Biocare Pharmaceutica as Marketing Executive. Planning New Product Development. Preparing and ensuring prerequisites for new contracts and tenders. Conducting Feasibility Research Studies. Bottomless analysis for clinical researches. The Company has shown great trust at me and Elevated me to the position of Manager Quality Controller. Looking After Whole night operation of the Company Looking After strict compliance and standard operation procedures are being met by the whole staff of night operations & Security department. Looking After whole northern export of the country which is very respectable and encouraging for me. Customer Service department is in deep trouble due to work load and different assignments, hence to taking care of retention of key clients I moved to CSD as an CSD Executive. Reporting to Dubai and Karachi Daily Regarding different Issues and assignments. Keeping an eye on export of whole north of the Country. Dealing with stations and pass guidelines for detained shipments of the clients. Dealing with customers if any request or application lodged by them. Dealing with whole operations and instructions passed to them to fulfill the client’s applications. Updating the status of detained import shipments and providing guidelines to clients for release of the shipments. Initiating requests of customer’s pickups around the globe. Through thorough engagement in the setups and systems, I myself help company resolve its billing problem and benefited it approximately Rs 15 million annually. I joined the FedEx as Recovery Executive. I am coordinating to Manager Credit & Collection-North. Setting bench mark and making sure that daily nature activities run quickly and smoothly. Dealing with stations of FedEx and guiding them about assignments or any projects. Page 3 Curriculum Vitae Last Updated=Friday, March 18, 2016 Tax Deduction SettlementScrutinizing Credit Account Opening Prerequisites-Processing Payments made by Credit Clients & Updating the Status of Payments-Ledger BalancingRenewing Credit Limits-Meeting Clients-Removing Deadlocks-etc British Council Project 2011-2012 Making sure error free judgment about our credit clients of whole north as well as dealing with blue-chip giants of Lahore station. Meeting client if any necessary action required from our side if there is any help they are requiring at that time. Checking payment status, adjustments, credit limits, Correcting invoices and proofing of any extra charges. Help customers to resolve deadlocks if any. I have planned the pre-project planning of British Council. Project nature is very serious and sensitivity is very high. Project Code , Type & Activities are very challenging and Severely Confidential Partners [15th of July 2011 – 08th of October 2011] Key Activities: Centralized Account Opening Process- Mobile Account Opening [Guidance]-AML Regulations Checks & EnforcementCompliance Checks & Enforcement-Transfer-Local & Foreign Remittances-Check Books/ATM Cards Applications & Delivery-Supervisions-Contra Balancing-ATM Balancing-Looker Operations-Debit Cards-Credit Cards-Electronic Statement Processing-Foreign Incoming Remittances Supervisions [Only]etc I worked as Customer Service Manager [CSM] [OG-III] in United Bank Limited Main Market people's Colony Gujranwala. Performed routine activities and made sure error free, mistake & hassle free services hence customer never ever suffered in my tenure except in minor cases where I and my team Tried hard to remove those bottlenecks gradually. Analyzing current processes and implementing new steps and removing extra burden to make team efficient, constructive & according to compliance. Apart from routine targets help and establishment of smooth working behavior, I tried my level hard to remove or meet compliance related obligations stands towards branch and a big question mark on the hard work of staff. [Joining from 5th July 2010 – 15th of July 2011] I worked for United Bank Limited as Retail Banking Officer (RBO) Officer Grade III. Key Activities: I was selected by Customer Services Head of Central Cluster, in the interview. Account Opening-AML Regulations Checks –Compliance Checks-Clearing-Transfer-Local & Foreign Remittances-Check Books/ATM Cards Applications, Custodian & DeliverySupervisions-Contra BalancingDebit Cards-Credit CardsElectronic Statement ProcessingPilgrims Applications-Foreign Incoming Remittances Being a Retail Banking Officer I did well in the start and after couple of month I was given additional assignment of supervisory to universal tellers. I was coordinator of Branch Manager, gathering deposits, collecting targets and in the same time providing excellent customer services as well. Excellent customer services provided by me and my team hence our sale grew up and our sale targets achieved successfully prior to targeted time spans. As I meet all the challenges of the both assignments hence Page 4 Curriculum Vitae Last Updated=Friday, March 18, 2016 Process/Supervisions-Providing Different Services of almost all General Banking Products. [27th January 2009 to 27th March 2009] First-hand experience of serving commercial clients. As well as gaining an understanding of the range and complexity of Commercial Banking business, analyses how my skills match the job, allowing me to make a sound decision as to whether this sector is good for me or not. transferred to the people's colony branch as a Customer Service Manager. Internship in United Bank Limited Khuchery Road Branch Gujranwala. Understanding the process of every routine procedures. Writing reports of daily activities and gather information after performing practice experience. Developing report of overall practical experience and the tasks carried out at that time Conducted the financial analysis of the fiscal year depicting overall bank growth and performance. Wrote an overall internship report for submission including writing about findings during financial analysis and opinion about the overall financial health of business. Professional Training [Feb 16th, 17th & 19th] Participation in International Workshop on Micro PCNL and RIRS [5th – 26th July 2010 at Lahore] Nineteen Days Training at staff college United Bank Limited. Achievements [Appreciation By Biocare Pharmaceutica] [Appreciation By Biocare Pharmaceutica] [Professional Achievements in FedEx] Feb 1st , 2015 Incremental Letter is given for excellent services awarded by Biocare Pharmaceutica. Jan 1st, 2014 Incremental Letter is given for excellent services awarded by Biocare Pharmaceutica. Nov 29th, 2012 Appreciation Letter & Cash Award Management for Excellent job done. from the May 1st, 2011 [Professional Achievements in U.B.L] I have achieved Retail Banking Target of December in May 2011. The target was achieved at that time when I was having more than one job assignments. December 20, 2010 [Pakistan Air Force] Successfully passed the Intelligence and Accounts Test of Pakistan Air Force. Page 5 Curriculum Vitae Last Updated=Friday, March 18, 2016 [British Council Lahore PK011] [IELTS] October 08, 2009 International English Language Testing System [6.5Bands]. Education 2009-2011 [Major in Finance] Master’s in Business Administration [CGPA=3.10] PCBA, University of Central Punjab. 2005-09 [Major in Finance] Bachelors in (Honors)[CGPA=3.20] Business Administration PCBA, University of Central Punjab. 2003-05 [Pre-Engineering] FSc [2nd Division] Government College, Gujranwala. Board of Intermediate & Secondary Education. 2003 [Science Subjects] Matriculation [1st Division] White House School Gujranwala. Board of Intermediate & Secondary Education. Academic Projects [Management Information Systems] [Microeconomics] [Bank Management] [Business Finance] [International Relations] [Media Studies] [Consumer Behavior] [Operation Management] [Strategic Marketing] [Project Management] [Business Research MIS System of Regional Head Quarter [RHQ] Gujranwala U.B.L Research on Price Elasticity of Demand of U.B.L Drive Presentation About Credit Department of Different Banks Financial Analysis of Pakistan State Oil & Unilever Pakistan Globalization Express Newspaper Launch of Lay’s Classic Project on Surgical Industry European Union Construction of Five Story Shopping Mall Page 6 Curriculum Vitae Last Updated=Friday, March 18, 2016 Methodology] [Organizational Behavior] [Investment Analysis & Portfolio Management] Research “Group Study is more effective than Individual Study” Research “Progress in the human institution will develop Wisdom” Global Financial Crisis [Money & Capital Markets] Project on Non-performing Loans [Nplz] [Government & Economy] Nationalization V/S Privatization [Strategic Management] Case Study on Merck Pharmaceutical Research Thesis [Final Research Thesis] Fall 2010 Analyzing the Business Possibilities of 4-Stroke CNG Auto Rickshaws at Lahore. Applied Research within the City of Lahore Master of Business Administration Degree Requirement Workshops International Workshop on Micro PCNL and RIRS on the 16th and 17th FEB 2015 [16th and 17th Feb 2015] Active Participation and all marketing arrangements of Workshop conducted in Shaikh Zayed Hospital Lahore with Respected Guest Speaker Prof Dr Francesco Germinale University of Gennoa, Italy and Dr LI Jun Chief Physician Department of Urology Friendship Hospital, Beijing. International Workshop on Micro PCNL and RIRS on the 19th February 2015 [19th Feb 2015] Active Participation and all full marketing arrangements & Support of Workshop conducted by Rawalpindi Medical College, Department of Urology and Renal Transplantation, Benazir Bhutto Hospital, Rawalpindi, Pakistan with Respected Guest Speaker Prof Dr Francesco Germinale University of Gennoa, Italy and Dr LI Jun Chief Physician Department of Urology Friendship Hospital, Beijing. Workshop Media Coverage Seminars “Young Entrepreneurs” by Small and Medium Enterprises Development Authority [SMEDA] “Success and its Effectiveness” by UCP Addressed by Mr. M Muneer Chief Manager of State Bank of Pak. Gujranwala “Islamic Banking” Addressed by Mr. M Muneer Chief Manager of State Bank of Pak. Gujranwala “Brands War (2005)” By UCP Addressed by Mr. Amjad Ali Lecturer Lahore University of Management Sciences (LUMs) Page 7 Curriculum Vitae Last Updated=Friday, March 18, 2016 Language Skills English [Reading, Writing, Listening and Speaking] Urdu [Reading, Writing, Listening and Speaking] Punjabi [Reading, Listening and Speaking] Technical Skills Operating System Installation and Working Microsoft Windows 98/XP/Vista/Windows 7. Microsoft Office Microsoft Word/Excel/PowerPoint/Project/Access. PDF Editing Adobe PDF, PDF Reading with Abbyy Fine Reader Graphic Designing Adobe Photoshop Ulead GIF Animator Web Based Applications and Core Banking with UniBank Oracle Centralized Account Opening System / Foreign Remittances / Cheque book ordering system / Web based Applications and software of United Bank Limited Interests Love Research Work because its great learning approach Playing with computer Software’s Games like Chess / Cities XL 2012 / FIFA 2010 / Action Games Internet Surfing Reading Books / Magazines / Newspapers Current Affairs Reference Will be available upon request Page 8