Principles, qualities & beliefs held by a person From society, family, community, leaders Difficult to change Can influence ethical & moral behavior Principals of right & wrong conduct Personally driven Moral behavior guided by personal values Standards, behaviors & principles that guide behaviors Professionally driven › Agency › Professional association › Community Different than morals???... Morals › Individual › About beliefs Ethics › Groups › Behaviors, actions Aggregate of features & traits that form the individual Existence of or lack of virtues such as honesty, integrity, trustworthiness Character Counts › Trustworthiness, caring, respect, responsibility, fairness, citizenship Lying Deception Stealing Harming Lying › Telling someone something we know not to be true with the intention of misleading them › Prominence…fib, embellishment, stretch the truth, overstate, distort, dupe, white lies › Lies Calling in sick Can’t work for someone because of an appointment Application decision dates Santa & the tooth fairy exist. I loved my gift. I thought I sent that e-mail. Your baby is beautiful. I wasn’t feeling well. I’ll call you. You have an employee who is chronically late. When asked about it, she says her spouse changed hours and can’t drop off the kids at school this week. You learn that is a lie. Deception › Failing to correct an inaccurate impression, feigning ignorance, not telling the whole truth, withholding information, sugar coating the truth, or overusing tact › Examples Employee evaluations Pub vs. restaurant sponsors Others?? Your boss comes in looking for one of your staff. She says “I see Julie is still at her meeting. I will talk to her tomorrow.” You sent Julie home early & told her not to claim vacation time. Stealing › Procurement of property that does not belong to you that is taken w/o permission from the owner › Examples Underpaying at a store Software on numerous computers Travel $$ for uneaten meals › Often leads to termination You are moving into a new house on Saturday. You have access to a moving truck that belongs to the agency. The schedule for he truck says it is not in use. Harm › Putting a person or business at risk for injury or damage › Examples Strategically choosing bidders for contracts Public agency fitness center You are offering a wine tasting dinner for $75 per person. It is a 5 course meal with a class of wine per course. Do what is most convenient › › › › Copy homework, cheat, plagiarize Keep extra change at a restaurant Keep same facility schedule ea. yr Keep lower performing instructors Do what we must to win › Council keeps tough issue off agenda › BPRD afterschool sports › Close facilities (pool v golf course) Rationalize choices with relativism › Compare our behaviors to those we feel are worse › Justify behavior › Ethical standards change based on circumstances › Go easy on ourselves › IPRA – attend 2 sessions vs 1, 0 › Print personal things at work Unethical behavior becomes the norm › Taking office supplies › U of I connections admissions › IL legislature overtime pay › Increasing salary for retirement purposes › Other examples?? 1. 2. 3. Consequences theory Duty based/rules based theory Virtue ethics theory Consequences theory › Actions are selected based on the best possible outcomes for those involved › Scuba instructor scenario…. a scuba instructor is paid contractually where they get a percent from each person enrolled in the class. The class maximum is set at 10 based on the one instructor and the available equipment. The class fills and two additional people ask to register. The instructor has two older sets of scuba equipment she can use and agrees to take the additional participants. Instructor Students Instructor › Make more money › Spread thinner Students › 2 have to use old equipment › participants split instructor time with 12 people rather than 10 › safety is compromised › Decreasing experience to increase $ Consequences theory › What should the scuba instructor choose?? › Utilitarianism Seek the maximum good for the greatest number Weakness is minority interests… 2 pools built at the same time & need renovation, which do you renovate based on utilitarianism? Middle and upper income neighborhood Low income neighborhood Other area pools - a YMCA pool, two country club pools, and a housing association managed pool Other area pools - None 25,000 visitors per year 5,000 visitors per year 200 programs per year 50 programs per year Breaks even 40% subsidized Which has the most consequences? Kant’s Duty Based Theory/Rules Based › Actions should be taken regardless of the consequences › Actions should be morally right & well intended › Duty to do what is right › Eg… Kant’s Duty Based Theory/Rules Based › Volunteer b-ball coach for 8 year olds has to decide: Play best players until victory is assured & then put in weaker players? Give everyone the same amount of playing time? 1 player has a physical disability. Does he/she get equal or equitable playing time? What is his/her duty as a youth sports coach? Does age matter? Virtue Ethics Theory › Focus on character & virtue rather than consequences & duty › Do what someone of your character would do Virtue ethics › Same penalty? DUI - VP of Marriott hotel operations & front desk shift supervisor Domestic battery – Chicago Cubs infielder & Chicago Cubs sales manager Allow staff to wear agency identified shirts in bars Allow staff to wear agency identified shirts in bars Have alcohol sponsors at public p & r softball complexes Allow staff to wear agency identified shirts in bars Have alcohol sponsors at public p & r softball complexes Allow your pre-school instructor to work part time as a stripper Allow staff to wear agency identified shirts in bars Have alcohol sponsors at public p & r softball complexes Allow your pre-school instructor to work part time as a stripper Interoffice dating Written document that provides guidelines to encourage ethical behavior by company stakeholders General employee conduct Conflicts of interest Outside activities & employment Relationships with clients and suppliers Gifts, entertainment & favors Kickbacks and secret commissions Organization funds and other assets Organization records and communications Dealing with outside people and organizations Prompt communications Privacy and confidentiality Service to the community Protection and conservation of natural resources There will be no discrimination between the participants on the basis of race, gender, ethnic origin, religion, philosophical or political origin, marital status or other grounds. All doping practices at all levels are strictly prohibited. The provisions against doping in the World Anti-Doping Code shall be scrupulously observed. All forms of participation in, or support for betting related to the Olympic Games, and all forms of promotion of betting related to the Olympic Games are prohibited. When one or more roles we play are at odds with what is in the best interest of the agency › Employee & softball player › Board member & participant Conflict or not???.... A board member’s husband owns a local t-shirt printing business that has submitted a $12,000 bid for the annual tshirt contract. What do you do? The nephew of the resort’s CEO is contracted to do landscaping for the resort. This contract had previously been held by the same company for 10 years. The company had received positive reviews each year and was suddenly terminated. Conflict? A major donor at the YMCA calls the CEO to “put in a good word” for their neighbor, who has applied for a much coveted aquatics position. What do you do? Establish C of I Policy Require any potential C of I situations be reported The person involved in the conflict should be required to disengage themselves from the situation. Gift › something given without an expectation of return Bribes › something given to persuade or induce an action Kickbacks › an illegal payback from a previous exchange IPRA endorses a youth sports training program that they know is inferior to another one. The inferior program pays IPRA $10 per coach trained. Gift, bribe or kickback? Ethical? An ISU athlete gives a faculty member free tickets to a game. Gift, bribe or kickback? Ethical? Coca-Cola is hoping to get the soft drink bid for the entire agency. They must submit a sealed bid. The sales manager takes the agency’s marketing director out to play golf prior to the opening of the bids. Gift, bribe or kickback? Ethical? Should religion influence ethics? Morals? Separation of church & state › Gvt should not interfere with church business › Church should not interfere with gvt. › Ethical???.... Should the local parks and recreation department have a gospel night in the park since the gospel choirs in town are all affiliated with a church? A miniature golf course has a loud speaker that pipes music from a radio over the course. Should the golf course be allowed to play the local religious station? Does it matter if the golf course is public, nonprofit, or a commercial sector agency? Could this impact business? A youth soccer coach asks her team to pray before the start of the soccer game each Saturday. The league is run through the local Y. Should the coach be allowed to pray with the team? What if the agency is the local p & r dept? You get a reference call on a current employee who is not very good. You really want him to find another job. What type of reference do you give? You have a superintendent of recreation who is not well skilled. She doesn’t even do basic programming well. You are considering assigning her tasks in maintenance, and you run recreation. You don’t feel you can fire her because she is a “townie” and quite popular with the participants in this small town of 3600. Is reassigning her the right thing to do? Your friend in the neighboring park district is interviewing a candidate you have experience with. The candidate is a terrible employee & will be nothing but trouble. However, her father is well known and respected in the profession. Do you call your friend to discuss the candidate “off the record”?