Using Technology to Extend Your Audience Mark A. Vasquez M&C Strategic Program Development Sr. Manager m.vasquez@ieee.org; +1 732 562 3912 Lenore M. Downes M&C Business Technology Office Remote Collaboration Services Manager l.downes@ieee.org; +1 732 981 3441 Goal of Workshop Provide information on technologies available to engage a broader audience – Audience can be attendees, organizing committee, post-conference users…all depends on your vantage point Review how IEEE can support you with this today Discuss how IEEE can support you with this in the future 2 – Your input and feedback will help inform future directions 18-Mar-16 DISCUSSION TOPICS I. Universe of Remote Conferencing, Communications & Information Sharing - Synchronous & Asynchronous Communication II. Available IEEE Services - IEEE Remote Collaboration Services III. Addressing Needs of Conferences - Making Technology Work for You - Pre-Conference, In Conference, Post Conference IV. Discussion: - The future: The Possibilities are Endless Synchronous vs. Asynchronous Communication Asynchronous Technologies Asynchronous tools don’t require users to be connected, or online at the same point in time; enable communication and collaboration for sustained dialogue over a period of time. Users separated by distance and time Collective knowledge capture over time History of the interactions of a group Asynchronous Communication Technology Virtual/Online Social Networking/Media Communities Description Websites for communications and interactions btw. individuals or groups with similar interests in an online environment. Activity distributed work/social groups teams & themes User Profiles Blogs (Web Logs) sharing ideas and comments. Individually maintained website with regular entries commentary, descriptions of events, news, journaling, graphics, videos, etc. usually specific topic. users post updates Wikis online application. users create and edit web pages using any web browser. project development document management system, knowledge base Wikipedia the collaborative encyclopedia ranks among best known wikis IEEE MGA VTOOLs Twiki Streaming Media YouTube Narrated slideshows/ Presentation Capture ieee.tv audio/video or other media compressed and delivered ondemand or live. static - typically non-interactive; can be made available for off-line access. Synchronous vs. Asynchronous Communication Synchronous Technologies Synchronous tools enable real-time communication and collaboration; same time-different location, same time same location, individual connections. Users connect instantly at a single point in time Challenge Simultaneous participation - different time zones and conflicting schedules can create communication challenges. Synchronous Communication Technology Teleconference/Audio Conference VoIP [Skype] Web Conferencing Webinars Webcasts Video conferencing Telepresence Description Activities toll-free dial in access to an audio bridge >5/6 phone connections discussions and dialogue. phone and toll free number; per minute rate can be inexpensive for small groups. Skype is an IP telephony service provider. Software VoIP calls, phone calls; instant allows free calling between computers messaging, file transfer and video conferencing dynamic online meeting environment; simulates online meetings; training; workshops; physical mreeting. viewing/sharing presentations and options for application sharing, information; task, project oriented software demos. Web tours, whiteboarding; webcam for (f2f) moderated; structured; pre-registration Presentations by distinguished speaker moderated, high visibility high profile, high touch web HD video for immersive F2F, broadcasts for on demand viewing application sharing, software demos. Web tours, whiteboarding formal discussions; round tables; integrates HD video and voice to connect remote for higher-touch face to face (f2f) users with each other as if they were in the same interactions; roundtables room. distribution optional Set of immersive technologies which simulate experience of being present. Travel to central host facility. live user interactions btwn. dispersed physical locations vs. virtual presence, where the user operates in a simulated environment Remote Solutions Remote Solution Web Conference Webinar webcasting Streaming media Teleconference Conference Call On-demand recordings Wikis Presentation Capture Telepresence Blogs Social networking/media Podcasting E-Learning/Distance Learning Pre-Conference Sync/Async Planning & Preparation Conference Sessions sync sync sync sync sync sync async async async sync async async async Post-Conference = solutions directly provided by IEEE Remote Solution Web Conference Webinar webcasting Streaming media Teleconference Conference Call On-demand recordings Wikis Presentation Capture Telepresence Blogs Social networking/media Podcasting E-Learning/Distance Learning = solutions not currently supported directly by IEEE Pre-Conference Sync/Async Planning & Preparation Conference Sessions = services currently being investigated by IEEE Post-Conference sync sync sync sync sync sync X X X X X X X async async async sync async X X async async = solutions directly provided by IEEE Remote Solution Web Conference Webinar webcasting Streaming media Teleconference Conference Call On-demand recordings Wikis Presentation Capture Telepresence Blogs Social networking/media Podcasting E-Learning/Distance Learning = solutions not currently supported directly by IEEE Pre-Conference Sync/Async Planning & Preparation Conference Sessions = services currently being investigated by IEEE Post-Conference sync sync sync sync sync sync X X X X X X X async async async sync async X X X X async async = solutions directly provided by IEEE Remote Solution Web Conference Webinar webcasting Streaming media Teleconference Conference Call On-demand recordings Wikis Presentation Capture Telepresence Blogs Social networking/media Podcasting E-Learning/Distance Learning = solutions not currently supported directly by IEEE = services currently being investigated by IEEE Pre-Conference Sync/Async Planning & Preparation Conference Sessions Post-Conference sync sync sync sync sync sync X X X X X X X async async async sync async X X X X X async async X X X Examples of use of remote solutions Remote Solution Pre-Conference Sync/Async Planning & Preparation Web Conference sync Webinar sync webcasting sync Streaming media sync Teleconference sync Conference Call sync On-demand recordings async Wikis async Presentation Capture async Telepresence sync Virtual Trade Show sync Blogs async Social networking/media async Podcasting async E-Learning/Distance Learning asyn/ssync Conference Sessions Post-Conference Post-Con; Lessons Learned Review/Dist. Project Featured Speaker Project Plan Update Project Plan Update Problem Resolution Problem Resolution Pre Event Notices Review Mtg. Activity Post-Event Notices Distribution Session Recordings Attendee Feedback IEEE Web Conferencing Products like … MS Live Meeting Adobe Acrobat Connect Pro WebEx IEEE Web Conferencing is a service that gives IEEE patrons the ability to collaborate in a virtual environment using select conferencing products. Available to IEEE staff, and volunteers for conducting or attending online meetings related to IEEE business. - Collaboration Scenarios – Highly collaborative meetings – Webinar – Online seminar, typically one-way, from speaker to a larger group with limited/no audience interaction. Controlled information delivery – Webcast – Online Broadcast – On Demand Conferencing – Media file distributed over the internet using streaming media technology. Can be a recorded session for ondemand access. – Simple online communications IEEE Web Conferencing Convergence: Int’l: R4, R9 Recorded Universities Chat/IM Video Telecommuters Technophobe Live Video Expert, mobile user Webinars Webcast Referrals IEEE Web Conferencing MS Live Meeting Connect Pro 7 File Repository Voice & Data Recording Software dev. Software StrategicDemos Plan. Member benefits Web Tours IP delivery Training Audio OS Teleconf Browsers Bandwith Desktop VoIP Security Conf. Call Products & Providers Criteria: Performance and Maturity User needs Industry rankings Independent trade endorsements Trials Preferred (Managed Conferencing) Endorsed Only MS Office Live Meeting 2007 Adobe Acrobat Connect v.7 Genesys Meeting Center 4.0 WebEx [Premiere Global] PresenterNet.Com How We Support You Access to Tools – Vendor agreements & relationships – Research, testing, trials Best practice expertise; consultation; coaching Detailed requirements & access instructions Product interoperability Project management for complex online events Vendor referrals Make services visible and accessible IEEE Web Conferencing Service Portfolio MANAGED SERVICE •Standard Meetings •Online Events •Support Options SELF-SERVICE •Owner Account •Full Autonomy •Administration & Delivery •No IWC Support E-Z Conferencing PROVIDER REFERRALS •IWC initial Setup •Reservationless Present & attend only •Ltd. Support •Lower price point for commites, sections & chapters, regions for routine conferencing •High-touch webcast referrals 18 18-Mar-16 Possibilities are Endless… Currently being piloted within IEEE Presentation Capture 2009 IEEE MTT-S Int’l Microwave Symposium (www.ims2009.org/presentations_online) Live Event Streaming (via IEEE.tv: www.ieee.tv) 2009 IEEE Honors Ceremony 2009 IEEE Presidential Candidates Debate 2009 IEEE Presidential Candidates Roundtable (27 July) Future investigations • Podcasting • Blogs • Virtual Trade Shows • Social Networking/Media • E-Learning/Distance Learning 19 18-Mar-16 • Telepresence End Game… continuous development of efficient, reliable, secure, responsive, effective ways to help you manage conferences remotely and electronically for success… to advance important work that many of you and your colleagues are doing at IEEE Foster technological innovation for the benefit of humanity 20 18-Mar-16 Q&A/OPEN DISCUSSION 21 18-Mar-16 22 18-Mar-16