Delivery performance SD
Enhancement components
Delivery performance SD
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Range
Bensberg components
 Application
 EDI
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DELINS
Deadline split EDI
ESA (External Service Agent)
Orders / MAIS
Credit memo procedure
Payment advice
 Supplier evaluation MM
 Internal delivery performance PP
 Delivery performance SD
 Requirements analysis MD04
 Open quantities
Delivery performance SD
Bensberg GmbH
Chain
Logistic chain
Supplier evaluation MM
MM = Material Management
PP = Production & Planning
SD = Sales & Delivery
Internal delivery performance PP
Delivery performance SD
Delivery performance SD
Welcome
Welcome!
Welcome to the presentation of our
enhancement component
Delivery Performance SD
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time/Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
GI-items
Evaluation of *GI-items according to Time /Quantity)
 Starting point: Goods issue posting in SAP-R/3
 Saving of environment data upon the goods issue
 Asynchronous evaluation
 According to VDA 5001 and percent
 Evaluation of Delivery performance and Service grade
 flexible setting options of evaluation parameters
 e.g. according to Customer, Ship-to party, Plant, MRP group...
 Tolerances for Deadline and Quantity
 Treatment of Under- and Overdeliveries
 Special treatment of delivery schedules
 Smoothing
* GI = Goods Issue
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation according to VDA
 The evaluation of delivery performance is based on
(part of)
the
VDA-standard norm 5001 in consideration of the evaluation
parameters
 Mutual evaluation of time and quantity:
Sales document
29.3.
10.4.
100
100
Delivery
29.3.
120
Assignment of delivered quantity to open quantity
29.3.
10.4.
100
20
in time
7 days too early
 Determination of the VDA-key figure for each supplied schedule line
in consideration of the proportional quantity and the time difference
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation according to VDA / Percent
 General rule : the higher the VDA-key figure of a delivery item, the
worse is the delivery performance
 Conversion of the VDA-key figure into percent according to the
following formula:
% = 100 - ( n * VDA-key figure )
n = Conversion factor, the higher the earlier 0% is achieved
(Standard = 2)
Example: VDA-key figure of 4
100 - ( 2 * 4 ) = 92%
 Additional special procedure in case of % for separate evaluation of
delivery performance and quantity reliability with limit values
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation of GI*-items according to time and quantity
GI-posting in SAP-R/3
Order/ Scheduling agreement
Delivery
Assignment
delivery quantity
and time
Goods issue
(GI)
*GI = Goods Issue
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation of GI*-items according to Time and Quantity
Data extraction and evaluation
Repeat-Job
GIPosting
Evaluation GI
acc. to time/quantity
Analysis
programs
Data export
Database tables
Delivery
Order / SA
real time
Update task
extracts all relevant
data
Basis data
Evaluation
parameters
Evaluation results
Advantage: good performance, Repeatability of the evaluation
*GI = Goods Issue
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation of GI-items according to time / quantity
 Starting point: Goods issue posting in SAP-R/3
 Saving of environment data upon the goods issue
 Asynchronous evaluation
 according to VDA 5001 and percent
 Evaluation of delivery performance and service grade
 flexible setting options of evaluation parameters
 e.g. according to customer, ship-to party, plant, MRP group...
 Tolerances for deadline and quantity
 Treatment of Under- and Overdeliveries
 special treatment of delivery schedules
 Smoothing
Delivery performance SD
Bensberg GmbH
GI-items
Delivery schedule treatment (scheduled)
Sold-to party
Supplier
Ship-to party
Evaluation
Monday:
Delivery schedule:
Thursday 100 pieces.
changed on
Wednesday:
Delivery schedule:
Friday 80 pieces.
Delivery
Warenausgang:
Goods issue:
Donnerstag 100 St.
Thursday 100
pieces
acc. to 1. DS:
reliable
due to change:
reliable
Delivery performance SD
Bensberg GmbH
GI-items
Delivery schedule treatment (scheduled)
Time window
DS 1
DS 2
DS 3
DS 4
DS 5
Monday
Wednesday
DS =Deliver Schedule
Goods issue
Thursday
Punishment avoided due to:
 parallel evaluation of a delivery schedule at
the moment of the creation of the delivery
and of the delivery schedule at moment of
the goods issue
 consideration of the most favorable delivery
schedule
VDA
VDA
0
2,00
used delivery schedule
Delivery performance SD
Bensberg GmbH
GI-items
Evaluation of GI-items according to time / quantity
 Starting point: Goods issue posting in SAP-R/3
 Saving of environment data upon the goods issue
 Asynchronous evaluation
 according to VDA 5001 and percent
 Evaluation of delivery performance and service grade
 flexible setting options of evaluation parameters
 e.g. according to customer, ship-to party, plant, MRP group...
 Tolerances for deadline and quantity
 Treatment of Under- and Overdeliveries
 special treatment of delivery schedules
 Smoothing
Delivery performance SD
Bensberg GmbH
GI-items
Smoothing
Offsetting of quantity deviations
in definable time windows (Number of days)
Time window
Schedule line
Monday
100 pieces
Goods issue
Monday 120 pieces
Punishment due to overdelivery
Tuesday
100 pieces
Goods issue
Tuesday 80 pieces
Punishment due to underdelivery
Smoothing
Goods issue
200 pieces
reliable in respect to time and quantity
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Bensberg GmbH
Backlog
Evaluation of backlogs
 Determination of backlogs at a defined point of time:
 Schedule lines of orders and scheduling agreements with
schedule line date < or >= current date
 leads to complete backlog view
 Evaluation as 'normal' GI
 backlog evaluations at regular intervals (optimal: daily) show
clearly a dynamic deterioration
 Histories of complete backlog views (planned)
 Consideration of backlog evaluations in the analyses is selectable
Delivery performance SD
Bensberg GmbH
Backlog
Evaluation of backlogs
Data extraction and evaluation
Analysis
programs
Repeat-Job
Backlog
collector
Evaluation of backlog
acc. to time/quantity
Data export
Database tables
Order / SA*
Basis data
Evaluation
parameters
Complete
backlog view
*SA = Scheduling Agreement
Evaluation
results
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Manual
Manual evaluations
Manual evaluations
 free evaluation without goods issue e.g. external data
 posting by means of function modules
 customer-specific solutions for the transfer of evaluations
 consideration of manual evaluations in the analyses is selectable
Bensberg GmbH
Delivery performance SD
Manual
Manual entry of evaluations
Data entry and evaluation
'Manual'
evaluation
Analysis
programs
Data export
Basis data
Evaluation
parameters
Evaluation
results
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
ESA
Consignment stock (ESA)*
 Evaluations of deliveries in the ESA-environment
 ESA-shipments
 ESA-consignment issues (with additional 100% - agreement)
 can be activated according to sold-to party or ship-to party etc.
 Indication of ESA-deliveries on the interface
*ESA = External Service Agent
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
PPM
Evaluation of defective parts in PPM
(Parts per Million)
 Defective parts * 1.000.000 / total quantity
 Control is based on the quality notification for the delivery
 Result as PPM-figure (also according to unit) and in %
 PPM-analysis with monitoring of target agreements
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
PPM
Evaluation of defective parts in PPM
(Parts per Million)
 Calculation of the PPM-figure for each movement (delivery/return shipment)
( Defective parts * 1.000.000 / Total parts at a determined point of time )
Delivery
Return shipment
Date
Quantity
PPM-figure
Achieved % of target
agreement
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Bensberg GmbH
Service
Service criteria
 Evaluation according to arbitrary criteria (also subjective aspects),
as e.g. certification, friendliness, flexibility etc.
 up to 20 arbitrary service criteria with weighting
 for each delivery, each customer and each plant
 Individual evaluations and permanent evaluations
 Independent key figure in %
 Posting by means of transaction or function module
(open interface) with maintenance dialogue
 Bensberg function module for VMI
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Bensberg GmbH
Total
Total evaluation
A, B, C - Classification
Total evaluation
in %
e.g. Weighting 5
e.g. Weighting 2
e.g. Weighting 3
A, B, C
A, B, C
A, B, C
Delivery
performance
in %
PPM
in %
Service
in %
Standard classification:
A-classification, if >= 90%
B-classification, if >= 75%
C-classification, if <= 75%
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Analysis
Analysis
 Individual analysis of each goods issue item with complete basis
of evaluation
 Analysis according to sold-to party/ship-to party and month
(cross table)
 Analysis according to time and quantity
 Ranking (Top 10)
Bensberg GmbH
Delivery performance SD
Individual analysis
Bensberg GmbH
Delivery performance SD
Individual analysis
Setting of the selection
and sort criterion
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Individual analysis
Total evaluation according to Sort key (in this case: customer) within the selected period
next
Sort key
items
involved
Delivery performance SD
Bensberg GmbH
Individual analysis
Total evaluation (as before) with individual evaluation of the items involved
Evaluation
basis
+ Overdeliveries
Delivery items
- Underdeliveries
Involved backlog and
manual items appear
subsequent to the
delivery items with
colored indication
Delivery + Material are interactive (Hyperlinks branch to SAP-Standard)
Delivery performance SD
Bensberg GmbH
Individual analysis
Evaluation basis according to settings
Delivery
Schedule line
too early
Evaluation
Check of basis
of evaluation
Evaluation
parameter
Delivery performance SD
Individual analysis
Schedule line at the moment of the GI-posting (basis deadlines)
Bensberg GmbH
Delivery performance SD
Individual analysis
Evaluation parameters of a delivery item
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Individual analysis
Comments and Alteration of the evaluation
Fields displaying the evaluation
figure are interactive
Lightning sign indicates a
manual alteration of the
evaluation figure
Leaf sign indicates a stored
comment for this item
Delivery performance SD
Individual analysis
Comments and Alteration of the evaluation
Manually altered key figure
and reason for
Entered comment
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Individual analysis
Total evaluation with individual evaluation of the items involved
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Download / Excel
Filter
Graphics
Sort keys
Remarks
Alterations
Hyperlinks
User profile
Application help
ALV-analysis
Delivery item and
material are interactive
(Hyperlinks)
Delivery performance SD
Individual analysis
Individual analysis as ALV
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Individual analysis
Smoothing
Offsetting of quantity deviations
in definable time windows (number/days)
Smoothing
Delivery performance SD
Bensberg GmbH
Individual analysis
Smoothing
Offsetting of quantity deviations
in definable time windows (number/days)
Window
Deliveries
Total
quantity
Delivery performance SD
Global analysis
Bensberg GmbH
Delivery performance SD
Global analysis
'Cross table': Analysis per calendar year und customer (Distribution on months)
Setting of the selection and sort criterion
planned: Distribution on weeks, on weeks;
rolling months (12) and weeks (52)
Start
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Global analysis
'Cross table': Analysis per calendar year and sold-to party (monthly distribution, percent)
Target: provide information for the management in respect to development and ranking of the suppliers
Sort according to
Sold-to party or %-evaluation (Top 10)
Goods issues
Percent evaluation
next
contextdependent
individual analysis
blank = no GI
Delivery performance SD
Bensberg GmbH
Global analysis
Individual analysis started from the cross table
items involved
Delivery performance SD
Analysis according to quantity and time
Bensberg GmbH
Delivery performance SD
Analysis according to quantity and time
Analysis according to quantity and time
Target:
Presentation of quantity and
time deviations
Over-/Underdeliveries either
in % or by quantity unit
If the quantity entered here is
reached the background of the
field will be displayed colored
(yellow, red)
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Analysis according to quantity and time
Analysis quantity
Additional
breakdown
+ evaluation
according to
material
individual
analysis
Delivery performance SD
Analysis according to quantity and time
Analysis Time
The sum of the schedule lines may exceed the sum of the GIs
Bensberg GmbH
Delivery performance SD
Analysis according to quantity and time
Analysis Times with breakdown
Order / SA (orange)
Delivery item (blue)
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Rescheduling
Modification of the data pool
 Rescheduling function offering the possibility of indicating
one/several substitute deadline(s) and distributing the
quantity
 Possibility of revaluation of already evaluated items with
changed evaluation parameters
 Subsequent evaluation of orders and scheduling agreements
Bensberg GmbH
Delivery performance SD
Rescheduling
Agreement on new deadline with distribution
a further
modification
is possible
Bensberg GmbH
Delivery performance SD
Rescheduling
Rescheduling on the analysis screen
red shaded = interactive
Display of scheduling
information
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Overview
Evaluation
Delivery
items
Backlog
Manual
evaluations
Consignment
*1(ESA)
Defective
parts PPM
Service
criteria
Total
evaluations
according to Time / Quantity and with *2VDA -key figures
Delivery performance + Service grade
Data pool with basic data and evaluation results
Analysis:
- Menu-controlled
- Hyperlinks
- Filter, Download,
Profile, etc.
*1 ESA = External Service Agent
*2 VDA = German Association of the Automotive Industry
Alteration options:
- Rescheduling
- Revaluation
- Evaluation of Legacy data
Data export to
external systems
as e.g. SAP-BW
Delivery performance SD
Data export
Data export for external systems as e.g. SAP-BW
 Provision of all analysis results in a separate extract transfer
table
 for each evaluated position one data record
 (Master data, Evaluation data with Timestamp)
 Timestamps for the topicality comparison
 Data extract report:
 Verification, if new evaluations or modifications of
evaluations are available
 Saving of extract data with new Timestamp in
extract tables
 Download or direct access
 List function
Bensberg GmbH
Delivery performance SD
Bensberg GmbH
Data export
Data export for external systems as e.g. SAP-BW
Overview
Evaluation data:
Tables
Bensberg
Master data:
Tables
SAP
Repeat-Job
Extract
report
with
modification
check
Table
'Extract'
List
SAP-BW
with
Timestamp
Download / Excel
Delivery performance SD
Preview
Future enhancements
 Alarm system with notification (internal SAP-Mail with analysis
based on limit values)
 Analysis according to sold-to party/ship-to party and material
with all key figures of a period
 Form
Bensberg GmbH
Delivery performance SD
Embedding
Embedding of the Bensberg components in the SAP R/3
 Add-on to R/3
 Programmed in "ABAP" (Advanced Business and
Application Programming)
 own name range, assigned by SAP (/BEE/)
 thus, no intervention in R/3, but access on R/3-data
 executable under R/3-Releases 4.0 - 4.7 with or without
Automotive
 automatic generation by SAP-Standard transport
 available language versions: D, E, F, ES
Bensberg GmbH
Delivery performance SD
Contact
We thank very much you for time and interest.
In case you still have questions and/or need further information
please contact us.
Bensberg Unternehmensberatung GmbH
Posthof 2
D-53783 Eitorf
Germany
Telefon: 0049 (0) 2243 83822
Fax:
0049 (0) 2243 80502
www.bensberg.de
info@bensberg.de
Bensberg GmbH