SSMU Sustainability Case Competition Exit Report Written for the Office of Sustainability Projects Fund, McGill University Inna Tarabukhina July 2012 SSMU Case Comp Exit Report Inna Tarabukhina Table of Contents Summary ........................................................................................................ 3 Analysis of Feedback ....................................................................................... 4 Budget ............................................................................................................ 5 Suggestions: Making the Competition Renewable ............................................ 6 Conclusion.................................................................................................... 13 Appendix A: Budget Appendix B: Timeline Appendix C: McTavish Renovations Contacts Appendix D: Existing Sponsorship Package Appendix E: Executive Team Job Descriptions …..…………………………………14 2 SSMU Case Comp Exit Report Inna Tarabukhina Summary The 2011-2012 SSMU Sustainability Case Competition was created to address two relevant issues on campus – the closing of the student-run Architecture Café as well as the need for direct student engagement on campus. From the Competition website, there were three objectives to be met: 1. To create a student-managed, McGill-wide collaboration among students in the domain of environmental sustainability 2. To provide students with the opportunity to network with one another as well as with industry professionals 3. To obtain a proposal for a student-run café that is innovative and implementable The Competition consisted of two rounds. In the first round, the selected applicants were divided into fifteen teams. In order to advance to the second round, they were given two weeks to come up with a short description of a unique vision of their café. During the second round, the remaining six teams participated in six mentorship sessions and completed relevant tasks. There were also a series of cocktail events for the participants, paid for by the Competition. The first was a welcoming event at the start of the Competition. The second was a celebratory cocktail, to which both the finalists and mentors were invited. The Competition culminated with an Expo – a day for the finalists to present their vision to the students, as well as the judges. The winner was decided following a both student and judge vote; second and third places were also allocated. The Case Competition unfolded over six months during the school year. The winners of the Competition received the following prizes: 1. First place - $1000 each for a total of $4000 per team 2. Second place - $500 each for a total of $2000 per team 3. Third place - $250 each for a total of $1000 per team 3 SSMU Case Comp Exit Report Inna Tarabukhina These and other funds were obtained by means of fundraising from local businesses and corporations as well as McGill offices (such as the SPF). Many of the sponsors of the Competition also became mentors, and delivered presentations to the students on the topic of their specialty. In addition, the students were required to shoot and market a promotional video depicting the ideas behind the café concept. The finalists’ final reports included deliverable from each of the six topics, as well as a short presentation made to the panel of judges on the day of the Expo. The mentorship topics/points of assessment included the following: 1. Community Engagement 2. Community Awareness 3. Organizational Behavior 4. Sustainable Architecture 5. Sustainability Filter and Life-Cycle Analysis 6. Sustainable Practices Based on the feedback of the students, participants and judges, the Case Competition was able to meet the three objectives it has set. Suggestions and recommendations will be discussed in subsequent sessions. Analysis of Feedback 106 students applied to be part of the Case Competition, and 60 entered the first round; 24 participants advanced to the second round. Following the Competition, participants were asked to provide feedback and their impression of the Competition. This section will describe the most common comments received. Everyone agreed to have learned a lot, about both sustainability and the business details in presenting their case. The students felt comfortable participating even though many lacked appropriate experience. Thus, the Competition offered students a chance to learn from not only their mentors but from each other as well and learn to utilize complementary experiences 4 SSMU Case Comp Exit Report Inna Tarabukhina towards a common goal. Nevertheless, some teams felt that a training session focused solely on business would be useful. Students also agreed that a big part of the Competition they enjoyed was engaging and talking to other students on campus. The Competition had a significant marketing component, which required the participants to involve the community directly, in order to promote their entry, as well as the Competition itself. As a result, close to 700 people attended the Expo event. Moreover, even thought students felt adequately introduced to sustainability initiatives on campus, many wished to participate in more collaborative events (such as the DBCS Conference, to which the finalists received free admission). Asking the participants to promote such events to the student body could be yet another way of engaging the campus in sustainability. The six final teams were mentored and judged by six professionals who are involved in sustainability. The judges provided positive feedback regarding their experience with the Competition and their encounter with the students. Their suggestions included having more time to review the reports, as well as a chance to discuss them, in addition to viewing and discussing the final pitching presentations. A few offered to bring junior professionals to subsequent Competitions in order to enhance the mentorship experience for the participants. However, a common concern among participants was the lack of follow-through and the termination of the student involvement with the termination of the Competition. Subsequent Competition organizers should develop ways of integrating the winning teams in the implementation of whatever project is at hand. Budget Since the Competition falls under SSMU, any shortcomings of the budget will be paid for by SSMU. The Competition budget 2011-2012 is included as Appendix A. The fundraising revenue was $7,500 – enough to cover the prize money for the participants ($7000) as well as a portion of the administrative costs of running the Competition. 5 SSMU Case Comp Exit Report Inna Tarabukhina Food cost was an unforeseen expense - a choice of a more affordable caterer is suggested in the future. Furthermore, a marketing opportunity can be offered in exchange for a discount. It is also suggested to decrease printing costs by re-using paper or using recycled paper only. In order to guarantee the budget, an arrangement with SSMU can be made – the Competition is responsible for covering the costs of prize money and promotions, through fundraising and grants available at McGill. SSMU would then subsidize food and wine costs, as well as any applicable rental fees. A reasonable limit to SSMU’s financial involvement can be set; any expenses exceeding it would also fall under the Competition. Suggestions: Making the Competition Renewable In order for the Competition to secure a permanent role on campus, it must expand its community engagement strategy, while being flexible enough to integrate relevant and important sustainability issues at McGill. Six action pillars are proposed below: 1. Secure the Competition as a permanent part of the SSMU VP Internal (alternatively, VP Finance and Operations) Portfolio 2. Designate a member of the Competition Executive Committee a partnership role with SPF, SSMU Sustainability and SSMU Executive to meet on a regular basis and discuss relevant sustainability objectives on campus 3. Develop a systematic approach to securing stakeholders – a sponsorship package with a focus on partnership and collaboration opportunities 4. Integrate the Competition on campus early on, via participation in Activity Nights in September and January 5. Integrate events that involve the larger McGill community, in addition to participants. These can take shape as public presentations, tabling sessions with interactive activities, public vote, as well as acknowledgement at SSMU Events. Other possibilities include 6 SSMU Case Comp Exit Report Inna Tarabukhina allowing the Competition to collaborate in organizing and running sustainability events around campus 6. Expand the Competition’s presence in social media include more video-based material Other recommendations include the following: 1. Renaming the SSMU Sustainability Case Competition to SSMU Sustainability Challenge. This will eliminate any undue business focus, which will not apply to all projects. 2. Making the McTavish Street renovations the focus of the 2012-2013 Competition. 3. Reducing the amount of prize money or increasing the number of participants per team (while keeping team prizes the same – less per participant). This will allow the Competition to accommodate a larger number of students and thus leave a greater impression on the community. 4. In addition to McGill media, invite local Montreal media to mention the Competition. This will contribute to McGill’s overall Community Engagement strategy. The Six Action Pillars This subsection will include a more detailed discussion of the six action pillars stated above, with additional comments pertaining specifically to the McTavish Street renovations. 1. The role of the SSMU Executive in the Competition is not enforced, and thus varies with the individual level of involvement. The Competition should become a part of the Executive portfolio in order to maintain accountability. VP Finance and Operations is helpful with managing resources. However, SSMU VP Internal may be more appropriate, in order to better integrate the Competition with existing events. Having such a close relationship with SSMU would also allow for timely actions in recruiting Competition executives as well as attracting stakeholders. Moreover, this will contribute to securing a guaranteed budget for the Competition. 7 SSMU Case Comp Exit Report Inna Tarabukhina The 2011-2012 Competition was managed in the following way: SSMU VP Finance and Operations; Chair 1 and 2 Communications Officer Logistics Officer Communications Volunteers (10-12) Logistics Volunteers (3-4) Original Competition Structure 2. A revised structure of the Competition Executive Team is proposed below. SSMU VP Internal Chairs VP Communications VP Logistics Community Engagement Coordinator Volunteers Volunteers Volunteers Revised Competition Structure The added position of the Community Engagement Coordinator will be responsible for maintaining close contact with the stakeholders, (including SSMU Executives and SSMU Sustainability, SPF, and potential partners like Alumni Relations, Student Affairs and 8 SSMU Case Comp Exit Report Inna Tarabukhina First-Year Offices) in order to report on current sustainability initiatives on campus. He or she would also be responsible for obtaining partnerships with the above-mentioned offices during their campus-wide events in order to bring more attention to the Competition and engage the campus community. He or she, along with the Communications Officer will be present at campus initiatives such as Street Fest and Activities Night. The Communications Officer will be responsible for publicity and initial recruitment of participants, as well as maintaining ongoing communications within the Competition. The Logistic Officer will deal with inter-Competition event planning as well as space rentals for the Expo and Cocktails. The detailed job descriptions can be found in Appendix E. 3. The Case Competition Chairs are responsible for recruiting sponsors and stakeholders. There is an existing Sponsorship Package that outlines the Competition structure and purpose, as well as different potential levels of involvement and benefits of each. With a strong Community Engagement component, and subsequent enhanced presence on campus, the Competition will be able to offer comprehensive marketing benefits for the sponsors. Currently, there are Platinum, Gold and Silver levels of sponsorship, each with a growing degree of exposure on campus, such as company banners during the Expo for Gold Sponsors. The existing sponsorship package is available for reference in Appendix D. It is recommended that the Competition approach additional stakeholders, apart from those recruited as members and donors from the private sector. As stated above, a more definitive presence from SSMU Executive is recommended. Student Affairs Office and Dean of Students should be approached for funding, as well as access to student engagement events and consultation regarding the relevant student affairs on campus. 9 SSMU Case Comp Exit Report Inna Tarabukhina Other potential stakeholders include Development and Alumni Relations and their annual, sustainability-dedicated Class Action Committee. McGill Alumni will not only be a good source of mentors and judges, but also another exposure opportunity, though their website, publications and alumni events. In generating interest in the Competition, it is important to strike a balance between outside industry and inter-university resources. While business professionals remain a good source of expertise, McGill office collaborations will draw in maximum student involvement. Moreover, in order to secure more funding, it is recommended to focus on smaller donations from a larger number of local donors. 4. One of the problems the original Competition faced was timely recruitment of participants and volunteers. The subsequent Competitions need to have an Executive Team recruited over the summer. The proposed timeline is attached in Appendix B. The stakeholders, mentors and judges should be secured during the months of July and August preceding the Competition year. The Competition should have a presence during events such as Street Fest and Activities Night, which the Community Engagement Coordinator would secure. Participant and volunteer recruitment should also take advantage of the student residences. In order to maintain interest and energy of the participants and volunteers throughout the Competition, in addition to prize money, a letter of involvement from the Dean of Students is recommended. 5. It is recommended that the Competition has a more highlighted Community Engagement component that takes the initiative outside the narrow circle of participants and delivers it to the campus at large. The focus should not only be limited to the Competition, but to the topic of Sustainability at large. Possibilities include film 10 SSMU Case Comp Exit Report Inna Tarabukhina screenings, speaker series, promotional tables and displays set up around campus and coordinated by the participants. For example, each team would be responsible for organizing one such event in their dedicated week, including promoting it to the student body and staff. Further, the Competition can take part in organizing larger Sustainability events on campus, run by McGill Offices, offering volunteers, logistical and promotional assistance. Having SSMU as a partner should also allow the Competition some presence at SSMU events as ambassadors of student-run sustainability initiatives at McGill. 6. Currently, the Competition has a website (www.ssmucasecomp.com) as well as a Facebook page. It is recommended that the Competition expand its presence in the social media. A Twitter account was also created for the Competition and run by Communications volunteers – a more active Twitter presence is required to engage the community in a conversation. A blog is recommended, not only to offer comprehensive updates regarding the Competition and McGill sustainability initiatives at large, but also to attract and host guest bloggers – prominent sustainability activists, including faculty, staff and the greater Montreal and Canadian communities. Pinterest is yet another way to reach out to the community based on common interests. Furthermore, video material is both an engaging and informative way to communicate ideas. These videos can be produced by the Competition in partnership with stakeholders, focusing on relevant issues or topics. The video updates would keep the audience engaged in the progress of the Competition as well as deliver sustainability news from all over campus. Finally, the Competition should be present on the SSMU website, as well as mentioned and linked to on the websites of partner offices at McGill. 11 SSMU Case Comp Exit Report Inna Tarabukhina The McTavish Street Redesign Project The redesigning of McTavish Street is an engaging and relevant topic to McGill Students and would be well-suited as the upcoming Competition’s theme. While SSMU would host the Competition, the following people and offices should be notified and collaborated with, for consultation and new developments, in addition to the SPF Working Group: o Chuck Adler, Director of Campus Space and Planning o David Covo, Associate Professor, School of Architecture o David Gray-Donald, Sustainability Coordinator, SSMU o Brian Karasick, Physical Planner, Planning and Institutional Analysis o Lilith Wyatt, Sustainability Projects Fund Administrator, Office of Sustainability o Paul Guenther, MCIP, PMP The above-mentioned people can be approached as speakers or mentors. Their contact information, as well as a list of suggested questions and inquiries can be found in Appendix C. The nature of the Competition is such that students put forth their visions and see parts of them implemented. Since McTavish Street is a public space and the biggest street running through campus, it will serve as a good platform for engaging the campus community in squaring sustainability with practicality while also meeting McGill needs. This project will allow for the incorporation of the other recommendations. Bigger teams will provide added confidence and people-power to run an engaging promotional campaign that will get campus interested in the Competition. Moreover, this project will generate a lot of media attention, including public Montreal media which will further highlight student-run sustainability at McGill. 12 SSMU Case Comp Exit Report Inna Tarabukhina Conclusion The 2011-2012 SSMU Sustainability Case Competition was a unique outlet for student creativity and met a real need of student-run, campus-wide initiatives. The participants had a chance to explore sustainability from different perspectives, including a business framework. The Case Competition has potential of becoming a big part of student experience at McGill by being institutionalized and adapting a renewable systematic approach to securing stakeholders and developing lasting partnerships. With a well-planned Community Engagement component, the Competition participants will become ambassadors of student-run sustainability at McGill and evolve into a think tank aimed at improving sustainable infrastructure. Partnerships with different McGill offices will also promote solidarity and awareness when it comes to projects at McGill, making their execution more efficient and effectively reaching the student body. Originality and practicality should remain as the main criteria of the student proposals, constantly challenging and pushing the participants to deliver high quality final products. The Case Competition was and remains one of the first step to a culture shift in the McGill campus community, to one where student have a consequential role in shaping McGill to fit their vision of sustainability. Appendices A, B, C and D are attached. 13 SSMU Case Comp Exit Report Inna Tarabukhina Appendix E: Executive Team Job Descriptions SSMU Executive Member Be familiar with preceding Competition’s budget and structure Recruit Competition chairs Responsible for drafting, and later, updating the budget Represent SSMU’s priorities and agenda in Competition planning Represent the Competition to other Executives Remain the main contact with the SSMU Sustainability Office Attend weekly meetings with Competition Executives Remain the main contact for SSMU Facilities, including room bookings, listserv priority, rentals of equipment from SSMU, etc. Provide consultation on including the Competition in large-scale, campus-wide SSMU events Remain an ambassador of the Competition to the larger community and provide ongoing support to the Competition Competition Chairs It is highly suggested that two candidates are recruited as Competition Chairs, to resolve any schedule conflicts throughout the Competition Research and develop the Competition structure Develop a Sponsorship Package that reflects the Competition purpose and goals, as well as a detailed description of sponsorship opportunities and benefits Research and approach stakeholders for the Competition year Recruit VP Communications, VP Logistics and the Community Engagement Officer Work with SSMU Exec to draft the budget Revise the timeline of the Competition; work with sponsors to set donation deadlines; work with VP Communications to set participant recruitment deadlines Meet with Competition Executive Team on a weekly basis determine required deliverables and participant tasks, including deadlines, expectations and judging criteria Maintain contact with mentors and develop the Mentorship Session schedules Be present at Mentorship Sessions, during the Cocktails, the Exposition and all other Competition-related events Remain an ambassador of the Competition to the larger community, including media Work with stakeholders and McGill administration to provide continued student involvement in the project upon Competition termination 14 SSMU Case Comp Exit Report Inna Tarabukhina VP Communications Develop a comprehensive communications and promotions strategy including social, print and campus media Recruit a team of 10-12 Communications Volunteers; recruit additional volunteers as needed Recruit participants via posters, leaflets, social media (Facebook, Twitter, etc), tabling on campus, and via campus media, such as TV McGill and CKUT Secure Competition presence on campus TV screens; organize class announcement schedules for volunteers; Expo promotion on McGill home page Organize, sort and manage relevant Competition data, such as participant lists, team breakdowns, executive meetings’ agenda, executive team tasks Send out rejection and acceptance letters, cocktail invitations and other event updates to the participants, chairs and stakeholders Act as a secretary during all Competition-related meetings; supervise follow-up and maintain communication between stakeholders Remain the main contact for Competition participants, interested media and supervise all other relevant communication Send out the required deliverables and Mentorship Session reminders in a timely manner Reply to inquiries and other correspondence timely and effectively Organize and supervise an Expo promotional campaign Collect participant feedback; send thank you and congratulatory emails; release results Compile and submit an exit report to be kept on file Other miscellaneous duties related to the Competition VP Logistics Recruit a team of 3-5 Logistics Volunteers and conduct weekly meetings in preparation to events Conduct all room bookings, including booking the SSMU Conference Room for Executive Meetings Book the cocktail rooms Obtain all necessary permits and permissions from SSMU, including alcohol permits for the cocktails Recruit servers and bartenders for the cocktail events Supervise all rentals, including equipment (projectors, speakers, microphones etc.), as well as furniture (tables, cocktail tables, chairs, etc). 15 SSMU Case Comp Exit Report Inna Tarabukhina Develop a floor plan and schedule of the Expo event in the main room; organize the judges’ room, including ordering refreshments, the projector, etc. Assist with other tasks in-between events: eg. Communications, community engagement, etc. Community Engagement Coordinator Recruit a team of 3-5 volunteers Systematically organize, attend and report on meetings with McGill stakeholders, including SPF, regarding ongoing sustainability initiatives on campus as well as issues of interest to students Consult in Competition and event planning Over the course of the Competition, produce 3 videos to generate campus participation Work with SSMU to include the Competition in campus-wide events Research and develop a comprehensive and renewable community engagement strategy. Work with SEDE, First-Year Office, Development and Alumni Relations as well as SSMU Community Engagement Committees for consultation Maintain a blog related to the Competition, arrange for guest bloggers and network online Arrange events open to all students, such as film screenings, sustainability-focused guest lectures and panel discussions Work with VP Communication to promote the Competition outside of McGill Work with McGill to participate in sustainability summits, speaker series or other expositions Remain an ambassador of the Competition to the larger community 16