CHRISTIAN MARESCAUX
PERSONAL DETAILS
Nationality
Post Code
Linkedin
E-mail
: icdsys@yahoo.com
: French
Mobile : 078 83 07 50 00
: London, WC2H 7AS
Other
: 020 77 66 52 09
:
http://uk.linkedin.com/in/christianmarescaux
EDUCATION & QUALIFICATIONS
2011
2010
2001
2000
1994
Cisco CCNA + Voice
MCSE 2003 CBT self study kit
MCP
Novell CNA5
Vocational HND in Computing Technology and programming
PROFILE
A Systems Engineer / Team Leader with over 10 years’ experience within the financial, media
organisations as well as the public sector. Specialising in the design, implementation and administration
of Novell Netware 6.5 and Windows 2000 / 2003, desktop and server build development and disaster
recovery solutions.
Successfully managed, supported, designed and implemented solutions containing up to 250 users and 5
servers per department.
An excellent team player who ensures collaborative environment, capable of working on own initiative
and managing workload effectively. A commercially minded professional who puts emphasis on quality
of work and client satisfaction as well as performing efficiently to tight deadlines and under pressure .
Seeks contract work being available for both interviews and starts for any UK location.
TECHNICAL SKILL SUMMARY
Operating systems:
Windows 2003 / 7 / Vista / XP / 2000 / NT 4 / 95 HP-UX (good
working knowledge), Mac OSX, OS9, Linux Suse and Red Hat
Software Packages/Tools:
Exchange 2003 / 2000, MySQL server / client, Novell 5, 6.5, Zenworks
/ Admin Studio Distribution and Service Desk, Netware migration tool,
Pcounter 5.1, McAfee VirusScan Enterprise, Symantec BackupExec,
ARCServe, Norton Ghost, Norton / Symantec AntiVirus, Sysprep,
PCAnywhere, Wireshark, Cisco CUM Express 8, Citrix, MS Office
(including Microsoft Word, Microsoft Excel, Microsoft PowerPoint,
and Microsoft Outlook), Adobe Acrobat, Dreamweaver, Photoshop
Hardware:
HP / Compaq / Dell/ Viglen servers, desktops, laptops and thin clients,
HP / Cisco switches and routers, IP phone 7942, HP / Lexmark / Xerox
/ Brother / Canon printers
Technologies::
Novell eDir, Active Directory, Group Policy, Terminal Services,
Netware Clustering, TCP/IP, DHCP, DNS, IPX / SPX, WINS, SNMP,
wireless 802.11x, routers, switches and hubs, DSL, Frame Relay,
Ethernet, VNC, VPN, LAN/WAN, RAID, iLO
Languages/Scripting:
HTML, CSS, Batch, bash,sh
REFERENCES AVAILABLE ON REQUEST;
RECOMMENDATIONS AVAILABLE VIA LINKEDIN
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CHRISTIAN MARESCAUX
EMPLOYMENT HISTORY
2011 – Present
Blackbox Network Services, Reading
The world's largest independent provider of communications, infrastructure and product solutions.
Black Box Services 175,000 clients in 150 countries with 200 offices throughout the world.
Network Engineer
Worked as a contractor for Merrill Lynch and Bank of America EMEA sites finalising the
implementation of Cisco 6500 rollout project for the European business centre. Worked with a team of
4-6 Network Engineers, on shift basis as well as weekends.
Responsible for:
 Commissioning / decommissioning Cisco 6500 series hardware
 Updating hardware provision documents database to keep track of the project progress
 Updating Cisco IOS firmware to fix security issues or flaws
 Configuration serial interface, AT&T circuit, tests
 Liaising with a Network Manager in America regarding progress and to remotely resolve issues
 Cabling, fiber infrastructure and tracing
 Team leading of 4 to rollout / deployment hardware and cable tracing
Achievements:
I run the extra mile and remotely liaised with the site manager during his absence to outsource a
telecom engineer for a failed hardware, which occurred outside normal office hours at the end of the
week and required a solution to be found before the beginning of the next working week.
 I proactively took initiative to help the trading floor desk support team to minimise the delays by
meeting SLAs. As a result of my commitment and additional voluntary work the company did not
pay any charges for overrunning their projects during the time I worked for them.
Technical snapshot: Cisco 6500 series, Cisco 2950 series, Cisco Waas, Cisco ASR 1002, Cisco 3945
series, AT&T serial interfaces / Infrastructure / Fiber.
2009 – 2011
The campaign company, Croydon
Provider of communication, research and analysis services working with local authorities, NHS trusts,
charities, businesses and membership based organisations. Specialising in research, engagement,
campaigning, community cohesion, communications consultancy.
IT / Web Administrator
Hired as a single in-house technical person to support, manage the firm IT equipment and software.
Responsible for:
 Maintaining and supporting the company web presence, website management and support using
web 2.0 technologies: HTML, CSS, widgets, Joomla
 Liaising with telecom provider to help seek technical faults on Nortel BCM50 / switch BES-120 and
IP phones
 Running diagnostics and applying firmware updates / patch installations to workstations
 Creating Windows 7 images with Sysprep on desktops
 Fault finding and resolution on Windows Vista / 7
 Managing firm IT equipment and software with preferred supplier Misco
 Supporting the firm’s main Avaya phone system and liaised with provider to ensure business
continuity
 Polycom video conferencing support on workstations and main conference room
 Collaboration Software Central Desktop, creating user accounts, workspace, permissions and
security
 Minolta multifunction network printer setup and configuration
Achievements:
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CHRISTIAN MARESCAUX

I effectively helped the company achieve their strategic objective of expanding the customer
database through increasing their online presence. This required building the firm’s social network
with various online advertising campaigns and social widgets that increased their popularity on
Facebook and Twitter.
Technical snapshot: Windows Vista / 7, HP / Dell workstations, Minolta multifunction printer, Nortel
BCM50 telephone system, Nortel switch BES-120, IP phone, Softphone 2050, Central Desktop business
cloud to share, collaborate and store securely files, Google Adwords campaign to promote the firm,
Joomla web content editing, Twitter and Facebook social networking to promote the firm’s image, ITIL
processes and procedures in accordance with the business manager
2002 – 2009
Queen Mary Westfield College, London
One of the UK's leading research-focused higher education institutions specialising in a wide range of
subjects in Humanities and Social Sciences, Medicine and Dentistry and in Science and Engineering.
One of the largest colleges of the internationally-recognised University of London. The Times Higher
Education (THE) magazine named Queen Mary among the top 150 universities in the world.
Helpdesk Analyst / Computer ICT Officer
Appointed as a single officer to maintain, support and upgrade IT facilities in an entire college
department.
Responsibilities:
 2nd / 3rd line support via email / telephone / face to face to more than 200 users on desktop support
PC / server, hardware (HP, DELL, RM) and operating systems: Windows XP / Vista, Mac OS9,
OSX and Linux
 Day-to-day support of network / desktop environment at all levels
 Developing and deploying desktop application distribution with Zenworks desktop application from
Novell in order to save time and reduce departmental costs
 User / group administration in Windows, Netware
 Staff training and providing utility / troubleshooting guides in case of absence for support level 1
 Symantec BackupExec Enterprise Backup & Disaster Recovery solutions
 Asset management, DELL, HP, Cisco hardware, software (Microsoft, Adobe, Macafee) license
purchase control. Managed college IT equipment purchase with preferred supplier DELL
 Providing hardware audit to efficiently manage life cycle of desktops
 Netware eDirectory design and implementation. Enhanced the departmental network structure by redesigning the groups, partitions, access levels and security to improve production efficiency
 XP and Vista workstation imaging using Norton Ghost and automatically distributing software to
desktops from a Novell application server
 Implemented a Microsoft IIS server for online entry exams. Assisted the webmaster in setting up a
Linux Debian server running PHP
Achievements:
 I noticed the need to upgrade the cabinet room from cat 4 to cat 5e due to the slow speed of the
network. This was approved and I then successfully managed the implementation and upgrade.
 I efficiently managed the department budget of £50k allocated to hardware upgrade and chose to
supply outsourced contractors who finished the project on time and to budget.
 I effectively improved the department’s efficiency by allowing the staff to securely access their files
from any location. I designed network server implementation on both Novell 6.5 and Windows
2003. I also replaced end-of-life servers and backup system with LTO 3 library tape loader.
Technical snapshot: Novell Netware 5.0 / 6.5 Server Files, Application sharing, Zenworks, Norton
Ghost, iManager 2.7 a Novell, Linux Debian server, Windows 2003 server, Exchange 2003server,
Windows Vista, Windows 2000, Windows XP, Windows NT4, Sun Solaris, Exchange 2000, HP
Proliant server with bay RAID technology, Dell server, Citrix, McAfee VirusScan Enterprise, Symantec
BackupExec
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