POSITION DESCRIPTION Position: Division: Location: Reports to: Date: Finance Administrator – AP & AR Consenting Finance Queenstown Financial Accounting Manager February 2016 BACKGROUND Queenstown Lakes is a unique District in New Zealand. It has unprecedented population and economic growth coupled with an international reputation as a tourist destination. It has a relatively small number of resident ratepayers (approximately 22,000) but experiences 2 million+ visitors every year. The Queenstown Lakes District Council has a central role to play in the development and regulation of the District in a manner that provides high quality services to residents and visitors alike. This includes providing good quality local infrastructure; managing the Districts parks, trails, libraries and recreational facilities; enabling sustainable development through resource and building consenting services; and regulating local activities such as dog and noise control; parking enforcement and local health standards. QLDC current 10-year plan sets out its goals for sustainable growth management. These outcomes include: An enabling forward-looking financial strategy that is sustainable in the long term; A balanced growth strategy that promotes employment and business opportunities and supports a strong and diverse community; A resilient and participating community that celebrates success, has pride in the district and its heritage and has thriving arts, cultural and sporting groups; Councillors and Council staff are respected for their approach, attitude, service delivery and governance; and A natural built environment that makes Queenstown Lakes District a place of choice to live, work and visit. QLDC comprises around 250 staff operating throughout the district. PURPOSE The Finance Administrator is responsible for providing assistance with financial transaction processing in an accurate and timely manner. The Finance Administrator also carries out various accounting and clerical functions related to Payables & Receivables (for QLDC Consents). This will also involve having a thorough knowledge of Accounts Receivable for Consenting in order to provide complete back up for this area as needed. KEY RESPONSIBILITIES AR – CONSENT ACCOUNTS Monthly Reconciliations and Reports Providing support for the monthly billing for AR consenting Processing of the planners vetted time for invoicing / on-charges Assisting with debt collection, queries and information gathering Mostly providing back-up and playing a support role, but covering for AR Consent Officer Position when he/she is on annual leave, or busy with other projects. Closing off completed consent accounts and transferring balances Daily & Ad Hoc AR Account Maintenance Internal support for tracking payments, providing information to internal customers External support for communications & dialogue with public re consenting invoices Processing refunds as required Updating and maintaining debtor account information Setting up new Debtor accounts as required Bank – AR Receipting for Consents Provide backup - to ensure bank transactions are downloaded on a daily basis. Provide backup - to ensure accurate allocation of debtor receipts to invoices Provide backup - to ensure that all outstanding items are followed up until resolved. Provide backup - to ensure the bank is reconciled AP – ACCOUNTS Monthly Reconciliations and Reports Provide support to ensure all payment runs are accurate and timely Complete monthly supplier statement reconciliations and follow up and resolve all outstanding amounts/invoices Follow up with staff to ensure that all goods are receipted (invoices approved) in a timely fashion Process and reconcile monthly Air New Zealand Travel-card transactions. Daily & Ad AP Hoc Account Maintenance Process supplier invoices in an accurate and timely manner. Ensure account coding of all processed invoices is appropriate. Respond to all AP queries Setting up new supplier accounts as required, performing all the necessary due diligence Clear the PO invoicing inbox daily Ensure Purchase Order referencing is valid. Ensure due payments & refunds are processed and posted on time for scheduled pay run. Bank – AP Payments Provide backup - Provide support to ensure all payment runs are accurate and timely Provide backup – Follow up on bounced payments OTHER ACTIVITIES Train managers and staff on the use of the PO & AP systems. Assist finance team with other tasks as required. CUSTOMER SERVICES Establish ongoing dialogues with internal customers and external supplier ensuring delivery satisfaction and value-added service. Cultivate a professional and positive image for QLDC. CORPORATE RESPONSIBILITIES Build commitment to QLDC’s vision, values and services. Willingly undertake any duty required within the context of the position. Comply with all legislative requirements. Adhere to QLDC’s Code of Conduct. Actively participate in organisation initiatives HEALTLH, SAFETLY, AND WELLBEING (HS&W) Support HS&W culture - familiarity with relevant policies/procedures. Being aware of responsibility for H,S &W/ACC - compliance and self-responsibility. Manage own personal health and safety and takes appropriate action to deal with workplace hazards, accidents and incidents. Finance Administrators will be assigned a specific sub-set of tasks within the responsibilities listed above, which will be identified as their key priorities. In addition, Finance Administrators will be supported and required to hold a base level of knowledge and skill in all aspects of the role outlined in this position description, in order to allow cross-skilling and cover for each area as required. KEY RELATIONSHIPS Internal: Chief Financial Officer Financial Accounting Manager Financial Controller Financial Advisory Manager Senior Rates Officer General/Budget managers All QLDC staff External: Ratepayers and customers Consultants, contractors and suppliers Lawyers & Banks Auditors ACCOUNTABILITIES AND DELEGATIONS No financial delegations. No staff management responsibility. PERSON SPECIFICATION Education to at least High School Cert/NCEA level 2 with relevant accounting certificates or diploma preferred. Proven experience (minimum of 2 years, with greater than 5 years preferred) in a finance administrator, receivables, payables or payroll role. Strong numerical skills. Demonstrated experience in a range of desktop applications including Microsoft Office. Specific (strong) skill sets required in excel spread-sheeting. Demonstrated planning and organisational skills with an excellent eye for detail. Ability to effectively multitask. Proven ability to establish and maintain effective relationships with customers and gain their trust and respect. Demonstrated ability to take on responsibility and use initiative to prioritise work effectively under pressure and to tight deadlines. Demonstrated experience in process/system improvement. Well-developed communication skills, both written and verbal. Excellent interpersonal skills. Relates well to all kinds of people. Conveys a professional and positive image, with a courteous and efficient manner. Highly motivated, achievement-oriented and innovative professional. COMPETENCIES Integrity and trust are core competencies for all employees of QLDC. Competencies specific to the role: Customer focus Informing Detail focus Drive for results Teamwork Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first hand customer information and uses it for improvements in products and services; Acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Provides the information people need to know to do their jobs; Provides individuals with information so that they can make accurate decisions and give appropriate advice to others; is timely with information Attention to Detail/Quality of work output. High concern for accuracy whilst working in a timely manner. Remains ever vigilant for errors, identifying potential problems as well as resolving inaccuracies and mistakes. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results. Works well with a wide variety of people, building constructive professional relationships, ensuring clear communication, and acting in support of the organisation and colleagues.