Roles of Japanese Assemblers in Transferring Engineering and Production Management Capabilities Technology: A case of Toyota Kriengkrai Techakanont Faculty of Economics, Thammasat University 17 December 2007 Why? MNCs view their global production as a network or GPN Lack of understanding of the impacts of being a global production network on technology transfer GPN will create new opportunities for host economies to upgrade their industrial sectors and promote technological capabilities Aims of this research 1. 2. To study the roles of automobile assemblers in promoting Thailand as part of GPN and in transferring technology To draw lessons for local parts firms and policy recommendations for policy makers to promote the industry Thailand’s Automobile Industry The government had specific and clear goal to promote the industry Reliance on foreign firms to promote supporting industries Relatively short historical development Export orientation industry Integrated into part of global production network of many firms Thai Automobile Industry Sales Production Export Production capacity was 1.57 mil.units in 2006 1,400,000 1,176,840 1,200,000 1,000,000 800,000 682,693 589,126 600,000 539,206 400,000 200,000 14,020 158,130 0 1961 1971 1981 1985 1991 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 Car exports by brand (1997-2005) Mitsubishi Motor GM AAT Toyota Honda Isuzu Nissan Others Total 1997 40,072 1,563 570 42,205 1998 63,797 1,213 1,819 2,910 20 48 69,807 1999 60,986 42,785 12,151 6,361 516 1,912 380 125,091 2000 63,541 6,283 49,977 16,031 6,183 5,689 4,590 541 152,835 2002 75,581 33,276 47,333 11,882 10,371 1,348 555 n.a. 180,553 2004 88,033 45,248 73,842 52,682 44,564 26,954 301 n.a. 332,053 2005 88,152 83,836 77,551 151,824 45,216 42,938 829 n.a. 440,715 Production and Export in 2005 Company Toyota Mitsubishi Auto Alliance (Ford & Mazda) Isuzu GM Year of announcement to use Thailand as export base 2002 1990s Annual production capacity (units) 450,000 208,000 1996 2001 Export in 2005 Main export market 151,824 88,152 Asia, Australia, New Zealand, Ocenea 155,000 77,551 EU , Australia, New Zealand, Ocenea 200,000 160,000 42,938 83,836 Middle East and EU EU, Africa, Middle East Australia, New Zealand, and Asia Data collection (2005-2006) Visits assemblers (in Japan and Thailand) In-depth interview with Toyota staff in Thailand and Japan Visits part suppliers Technology Transfer as a Knowledge Conversion Process (Nonaka and Takeuchi 1995, McKelvey 1998) Codified and tacit knowledge of the Technology owner Transferor Internalization of knowledge by the recipient Codified and tacit knowledge of the Technology recipient Recipient Model of Knowledge Conversion Nonaka and Takeuchi (1995) proposed SECI model to analyze knowledge creation process – Socialization (Tacit-to-Tacit) : Share of tacit knowledge among individuals – Externalization (Tacit-to-Explicit) : Articulation of tacit knowledge to explicit format – Combination (Explicit-to-Explicit) : Combining of discrete pieces of explicit knowledge to make a new whole – Internalization (Explicit-to-Tacit) : Internalization of new explicit knowledge into individual tacit knowledge Intra-firm Technology Transfer and Knowledge Conversion Headquarter (Assembler in Japan) Affiliate (Assembler in Thailand) Explicit knowledge Explicit knowledge -Machines -Product and process design -Part specification -Working instruction -Quality control and standard -Written documents Combination tion iza l a ern Ext Int e rna liza tion Tacit knowledge -Skill of engineering personnel -Skill of managerial personnel -Embedded production and management systems -Organizational culture -Other tacit elements -Machines -Localized product and process design -Localized working instruction and working standard Quality control and standard -Written documents Internal Internalization and Externalization Tacit knowledge Socialization -Skill of engineering personnel -Wkill of managerial personnel -Production and management systems -Organizational culture -Other tacit elements Inter-firm Technology Transfer and Local Capability Formation Automobile assemblers Explicit knowledge Tacit knowledge Explicit Knowledge Tacit Knowledge Socialization on ati liz na ter In Ex ter na liz ati on Combination Local suppliers Explicit knowledge Tacit knowledge Explicit Knowledge Internal internalization and externalization Tacit Knowledge Internal Socialization Internal Combination Absorptive Capacity Intensity of effort Knowledge base IMV project Country Production model Start of production Annual production capacity Export market Pickup trucks August 2004 350,000 (in 2007) EU, Asia, Oceania, Middle East, SUV November 2004 (152,000 export) and others. Thai 100,000 Indonesia Minivan Asia and Middle East September 2004 (12,000 export) 120,000 (in 2007) South Africa Pickup trucks/SUV Regions including Europe and Africa April 2005 (60,000 export) 65,000 Argentina Pickup trucks/SUV February 2005 (45,000 export) Central and South America Stages of Toyota’s Global Production Toyota’s Production and Supply Network (IMV project) Processes that are Likely to be Transferred to Thailand Process Stages Individual processes Product Development Concept generation Product Planning Product Engineering Engineering change for local specification Process engineering Production stage In-house production management Supplier management Before 2002 J J J 2002 onwards J J J/T J J/T J/T T T T T T Source: Adapted from Mori (2002); Fig. 2, pp. 33, and from interviews with manufacturers. Toyota’s Roles Necessity: – Competition in the world market – Advance in IT and computer technology – Pressure to shorten time-to-market Toyota tries to promote – More efficient product development – More efficient production management Technology transfer is necessary Toyota’s roles in transferring… Product engineering and design technology – Establishment of TTCAP-TH – Investment 2,700 m.baht – Train engineers in Japan (more than 200 persons) through “Inter-Company Transfer” (ICT) Program – Technology : Toyota Development System (TDS), V-Comm (Virtual & Visual Communication), digital mock-up Toyota’s roles in transferring… Process engineering and manufacturing technology – Train local staff in Japan – Dispatch Japanese expert to Thailand Establishment of Global Production Center – Visual manual – Lower training cost – Lower technical support to overseas plant Establishment of AP-GPC in August 2006 Establishment of TMAP-EM in April 2007 Visual Manual Training steps Target of GPC Toyota’s roles in transferring technology Management technology (Toyota Production System: TPS) Establishment of “Toyota Academy” in 2004 – In-house training (production skills) – Train suppliers, dealers, and affiliates (conceptual and managerial skills) Diffuse TPS concept to suppliers through “Toyota Cooperation Club” Key Successes of Knowledge-sharing Network – (1) motivate members to participate and openly share knowledge (2) prevent free rider problem (3) efficiently transfer knowledge. Toyota’s roles in transferring… Production management technology to suppliers – Toyota Cooperation Club – TPS Activity – Jishuken activity Set up a “TPS Promotion Team” – Provide consultant service to suppliers – Rove experts to suppliers Knowledge-sharing Network in Quality Assurance (QA), Toyota Production System (TPS), and Quality Control Circle (QCC) Number of Firms Participated in TPS Activities Year 2000 2001 Firms participated 8 12 Leader 2 2 2002 2003 22 40 3 6 2004 2005 2006 44 60 78 8 8 n.a. TPS Promotion Activity Concept 1) Level up TPS leaders with TMC support 2) Each TPS Leader provide jishuken training to members 3) Each member do jisuhken by making a TPS model line 4) TPS final presentation Implications to Local Suppliers Heighten quality and capacity requirement. Automakers require design capability QCD + E + M Local firms lack of “process engineering” and “design” capability so they have limitation to be a part of supplier network Acquiring foreign technology may be possible means to sustain business Support from public sector is necessity End of Presentation Questions and comments are welcome