Network Design McGraw-Hill/Irwin Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved. Network design overview • Enterprise facility network • Warehouse requirements • Systems concept and analysis • Total cost integration • Formulating logistical strategy 13-2 Enterprise facility network • Availability of economical transportation provides opportunity for facility networks • Design requirements are from integrated procurement, manufacturing and customer accommodation strategies – Logistics requirements are satisfied by achieving total cost and service trade-offs 13-3 Spectrum of location decisions exists but chapter focus is on selecting warehouse locations • Transportation services link locations into an integrated logistical system • Selection of individual locations represents competitive and cost-related logistical decisions – Manufacturing plant locations may require several years to fully deploy – Warehouses can be arranged to use only during specified times – Retail locations are influenced by marketing and competitive conditions 13-4 Local presence: an obsolete paradigm Local presence paradigm • Transportation services started out erratic with few choices • Customers felt that inventory within the local market area was needed to provide consistent delivery Contemporary view • Transportation services have expanded • Shipment arrival times are dependable and consistent • Information technology – Provides faster access to customer requirements – Enables tracking of transport vehicles 13-5 Warehouse requirements • Warehouses exist to lower total cost or improve customer service • Warehouses specialize in supply or demand facing services – Facilities used for inbound materials are supply facing warehouses – Facilities used for customer accommodation are demand facing warehouses • Functionality and justification are different based on facilities support role – Procurement – Manufacturing – Customer accommodation 13-6 Procurement drivers help purchase materials and components at the lowest total inbound cost • Limited number of deeper relationships with suppliers • Life cycle considerations – E.g. material purchase, reclamation, and disposal of unused materials • Debundling of value-added services leading to new structural relationships with suppliers • Seasonality of selected supplies • Opportunities to purchase at reduced prices • Rapid accommodation of manufacturing spikes • Facilities placing more emphasis on sorting and sequencing materials 13-7 Manufacturing drivers help consolidate finished product for outbound customer shipment • Provide customers full-line product assortment on a single invoice at truckload transportation rates • Choice of manufacturing strategy is primary driver – Make to plan (MTP) • Requires substantial demand facing warehousing – Make to order (MTO) • Requires supply facing support, but little demand warehousing – Assemble to order (ATO) 13-8 Customer accommodation drivers provide custom inventory assortments to wholesalers/retailers • Maximize consolidation and length of haul from plants • Rapid replenishment from wholesalers – E.g. food and mass merchandise industries • Market-based ATO situations using decentralized warehouses • Size of market served by warehouse based on – – – – Number of suppliers Desired service speed Size of average order Cost per unit of local delivery 13-9 Warehouse justification is based on providing a service or cost advantage from their location • Must achieve freight consolidation with warehouse positioning – Inventory storage to support customized orders – Mixing facilities to support flow-through and crossdock sorting 13-10 Key design questions to ask when developing a logistics network • How many and what kinds of warehouses should a firm establish? • Where should they be located? • What services should they provide? • What inventories should they stock? • Which customers should they service? 13-11 The “Systems” Concept • Systems concept is an analytical framework that seeks total integration of components essential to achieving stated objectives • Components of logistical system are its functions – – – – – – Order processing Inventory Transportation Warehousing Materials handling and packaging Facility network design 13-12 Systems analysis seeks to quantify trade-offs between logistics functions • Goal of system analysis is to create an integrated effort (i.e. a whole) which is greater than its individual parts • Goal from a process perspective is balanced performance between functional areas both within the enterprise and across its supply chain • Functional excellence is the contribution a function makes to the success of the overall system (or process) • Focus of system analysis is on interactions (i.e. relationships) between components 13-13 Principles of general systems theory • Total system performance is singularly important • Individual components don’t need to be optimized – Emphasis is on the integrated relationship between components • A functional relationship exists between components called a trade-off – May enhance or hinder total system performance • Components linked together in a balanced system will produce greater end results than possible through individual performance 13-14 A systems concept example • Customer service is an integral part of total system performance • However, – Customer service must also be balanced against other components – Accommodating the customer to the extent that you put yourself out of business is not serving the customer! – There must be a balance between cost and customer service – Building relationships with customers is key to this balance • i.e. customers become a component of the supply chain system 13-15 Total cost integration • Initial network of facilities are driven by economic factors – Transportation economics – Inventory economics • Cost trade-offs of these individual functions are identified, but – A system analysis approach (i.e. total cost integration) is used to identify the least-total-cost for the combined facility network 13-16 Transportation economics • Two basic principles for economical transportation – Quantity principle is that individual shipments should be as large as the carrier can legally transport in vehicle – Tapering principle is that large shipments should be transported distances as long as possible • Cost-based warehouse justification • Network transportation cost minimization 13-17 Example of cost-based warehouse justification using transportation consolidation • Assumptions – Average shipment = 500 lbs – Freight rate to customer = $7.28 per cwt – Volume transport rate = $2.40 per cwt • For shipments 20,000+ lbs – Local delivery within market = $1.35 per cwt • Options – Direct ship to customer = $36.40 per average shipment – Ship to market at volume rate and distribute locally • Total rate = $3.75 per cwt • $18.75 per average shipment • Can you justify the use of a warehouse in this situation? 13-18 Network transportation cost minimization Figure 13.2 Transportation Cost as a Function of the Number of Warehouse Locations 13-19 Inventory economics is driven by service response time • Performance cycle is key driver • Forward deployment of inventory potentially improves service response time, but – Increases overall system inventory 13-20 Service-based warehouse justification • Inventory consists of – Base stock – Safety stock – In-transit stock • What is the impact of adding warehouses to each of these inventories? – Base stock is independent of number of market facing warehouses – What about in-transit stock? 13-21 Additional warehouses typically reduce total in-transit inventory Figure 13.3 Logistical Network: Two Markets, One Warehouse Table 13.1 Transit Inventory under Different Logistical Networks Figure 13.4 Logistical Network: Two Markets, Two Warehouses Results 13-22 What about the impact on safety stock? • Safety stock is needed to protect against unplanned stockouts during inventory replenishment • Uncertainty in network is impacted by adding warehouses – Performance cycle days are reduced – Number of performance cycles increases • Prevents aggregation of uncertainty across market areas • Serving the same market area by adding warehouses will increase uncertainty since each facility has its own replenishment cycle – Therefore, more safety stock is needed 13-23 Combining demand into one warehouse averages demand variability Table 13.4 Summary of Sales in One Combined and Three Separate Markets More safety stock is required if markets served from ‘local’ warehouse 13-24 Inventory summary • Base stock determination is independent of number of market facing warehouses • In-transit stock will typically decrease with the addition of warehouses to the network • Safety stock increases with number of warehouses added to the network – New performance cycle requires additional safety stock 13-25 Network inventory cost minimization Figure 13.5 Average Inventory as a Function of Number of Warehouse Locations 13-26 Total cost of the network is illustrated in Figure 13.6 • Figure 13.6 combines cost curves from Figure 13.2 and 13.5 • Lowest cost points on each curve – For total transportation cost between 7 and 8 facilities – For inventory cost it would be a single warehouse – For total cost of network it is 6 locations • Trade-off relationships – Minimal total cost point for the system is not at the point of least cost for either transportation or inventory 13-27 Illustration of total cost concept for the overall logistical system Figure 13.6 Least-Total-Cost Network 13-28 Assumptions are important to understand for their impact on finalizing a strategy • Analysis summarized in Figure 13.6 does not include all relevant costs – Projected sales based on a single planning period – Transportation costs based on a single average-size shipment – Desired inventory availability and fill rate assumptions impact the solution 13-29 Limitations to accurate total cost analysis • Many important costs are not specifically measured or reported • Need to consider a wide variety of network design alternatives – Alternative shipment sizes – Alternative modes of shipment – Range of available warehouse locations 13-30 Visualization of solution adding variables shipment size, transportation mode and location Figure 13.7 Three-Dimensional Total Cost Curve 13-31 Formulating logistical strategy requires evaluating alternative customer service levels and costs • General approach to finalizing a logistical strategy – Determine a least-total-cost network – Measure service availability and capability for this network – Conduct sensitivity analysis for incremental service options • Use cost and revenue associated with each option – Finalize the plan 13-32 Threshold service level is customer service associated with the least-total-cost-system • Existing policies of availability and capability are often assumed as the threshold service level – Current performance provides starting point for potential service improvements • Result of a customer service availability analysis is shown in Figure 13.8 for warehouses X, Y and Z – Based on distribution of an average order – Delivery time is estimated on the basis of distance – Transit inventory estimated based on delivery time • Management can make basic customer delivery commitments of the basic service platform – Use an estimate of expected order cycle time 13-33 Illustration of total logistics cost for three warehouse locations Figure 13.8 Determination of Service Territories: Three-Point, Least-Cost System 13-34 Service sensitivity analysis uses the threshold service level to evaluate potential changes • Basic service capabilities of a network change with variations in – Number of warehouses • Adding warehouses increases fixed costs – Performance cycles • E.g. web-based ordering, premium transportation • Typically increases variable costs – Safety stock policy • Increase in SS will shift average inventory cost curve upward 13-35 Variations in the number of warehouse locations is illustrated in Table 13.5 in the text • Key points from this table – Incremental service is a diminishing function – High degrees of service are achieved much faster for longer performance intervals than for shorter intervals – Total cost increases dramatically with each location added to the logistical network • Portfolio effect is the relationship between uncertainty and required inventory • Portfolio effect can be estimate using the square root rule 13-36 Finalizing strategy requires evaluating the incremental service cost vs. incremental revenue • Figure 13.9 illustrates an example – Marketing proposes • 2% improvement in inventory availability • 36-hour improvement in delivery capability – Design analysis determines a 12 warehouse lowest-cost network is needed • Incremental total cost to achieve proposed option = $400k per year • Incremental revenue needed to break even = $4million per year – Assumes 10% profit margin 13-37 Figure 13-9 Comparative Total Cost for 5and 12- Distribution Point Systems Figure 13.9 Comparative Total Cost for 5- and 12- Distribution-Point Systems 13-38