Julia B. Havelick
(303) 870-2223 ~ julia@havelick.com ~ http://juliahavelick.wordpress.com/
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Summary of Skills
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Friendly and effective customer service
Enthusiastic attitude about helping people from all walks of life
Excellent research skills
Work Experience
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Research and Instruction Graduate Assistant, Auraria Library, 4/2012-present
o Assist Auraria students with their information needs
o Staff academic on-line chat service, AskAcademic
o Teach information literacy courses
o Assist with collection development projects
o Build student learning assessments for information literacy classes
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Circulation Clerk, Denver Public Library, 1/2011- present
o Assist library patrons with check-out, check-in, registering for library cards and
general account maintenance, including fines
o Assist customers with basic reference and information needs
o Planned and implemented Resume Workshop program
o Coordinated monthly 5F (Fun, Fantastic, Flexible, Fearless, Friendly)
Recognition Award for employees
o Assist customers with technology needs
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Cataloging Intern, Jefferson County Public Library (Volunteer Position), 6/2013-8/2013
o Reclassified music CDs from the Dewey Decimal Classification System to a local
genre-based classification system
o Performed original catalog
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Content Writer, Legal WebTV Network, LLC., (Telecommute)11/2010- 4/2012
o Conducted in-depth research on legal topics to write professional quality
online content for Facebook, Twitter and press release syndication services
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After-hours Agent, AskColorado (Volunteer Position) 7/2012-presnt
o Assist K-12 and adult costumers with their research and information needs
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Technology Docent, Community Technology Center, Denver Public Library, (Volunteer
Position) 11/2009- 5/2012
o Assist library customers with job-seeking, general computer, and social media
skills
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Publisher’s Representative, Morton Publishing Company, 2/2004-4/2010
o Top-ranking Sales Representative, with specialty in photographic atlases
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Editorial Assistant, Morton Publishing Company, 6/2003-5/2006
o Assisted editors with general editorial duties
o Assisted in market research for forthcoming books
o Completed permissions for forthcoming books
Education
MLIS Candidate at the University of Denver, Expected Graduation Date: 3/2014
 Accepted into Leaders IV scholarship program
 Awarded Dean’s Scholarship for 2011-2012 and 2012-2013 academic years
MA Interpersonal Communication, Regis University, Denver, CO, 2009 Graduated with
Honors
 Published thesis through Dayton Memorial Library, Regis University
BA Communications with a Minor in Wellness, University of Denver, Denver, CO, 2003
 Recipient of The University of Denver Academic Scholarship and Housing Grant
 Recipient of Charles E. Thoele Scholarship
Computer Skills
Microsoft Office Word, Excel, Outlook and PowerPoint, Polaris (ILS System), Sierra (ILS
System), CircIT, WordPress (CMS), basic HTML, LibGuides, Jing (Screen Capturing
Software), general Internet skills
Professional Organizations and Leadership Experience
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CAL (Colorado Association of Libraries)
ASIS&T (American Society of Information Science & Technology)
Web Content Manager for the DU Student Chapter of ASIST (American Society for
Information Science & Technology) DU Student Chapter Web Site: Web Content
Manager for the DU Student Chapter of ASIS&T (Web site address:
http://asistdu.wordpress.com/)
- Excellent references available upon request –