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E-Business – Technology and Networks
What is E-business?
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E-business (electronic business) is the conducting of business on
the Internet, not only buying and selling but also servicing
customers and collaborating with business partners.
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The processes and tools that allow an organization to use Internetbased technologies and infrastructure, both internally and externally,
to conduct day to day business process operations.
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Stands for electronic business and refers to any kind of sales,
services, purchasing or commerce on the Internet.
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A new-tech jargon word used more for marketing than for technical
description. Most commonly it broadly refers to conducting
business over the Internet (email and web) by communicating and
perhaps transacting (buying and selling) with customers, suppliers,
and business partners.
What is E-business?
Web
Universal Access
Standards

e-business
Using internet technologies to
transform key business processes
IT
Data
Applications
Core business processes
Reliability, security
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e-business = Web + I/T
and availablitiy
Major Benefits of eBusiness
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Global reach
Reduced cost
Convenience
Higher productivity and efficiency
Inventory reduction
Faster trading cycles
Cash flow improvement
Enhanced Image
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E-Business
E-Business is about enabling organizations
to cohesively bring together their processes
and Internet technologies for cost
effectiveness, efficiency and better
relationships between partners.
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E-Business
E-Business is the electronic connection of business
operations to customers, suppliers, employees and
other partners. It includes, but not limited to,
product marketing, order entry, inventory tracking,
order fulfillment and after-sales support.
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E-Commerce
E-Commerce has a narrower definition and only
involves buying and selling goods and services over
the Internet. It is normally limited to catalogs, order
entry, authorization and delivery confirmation.
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The E-Business Network
Network
Software
Intranet
and
Extranet
Network
Hardware
E-Business
Network
Enabling
Technology
Networking
Vendors
ECommerce
Application
s
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eBusiness: Technologies and Skills
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Web technologies
Database technologies
Integration technologies
Networking technologies
Security technologies
CIW Tracks:
– Designer
– Developer
– Administrator
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What is Important in an E-Business
Network?
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Functionality
Reliability
Security
Speed
Scalability
Access Control
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Why Does an E-Business Network
Matter to a User?
• To share knowledge and reap productivity gains
by finding information faster
• To communicate faster with clients and suppliers
• To provide options for teleworking
• To implement web services
• To enable teams to work collaboratively
irrespective of geography
• To better automate business procedures
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Why Does an E-Business Network
Matter to an Enterprise?
• To create fundamental changes in business
processes
• To enable fast responses and agile maneuvering
• To negotiate more effectively with suppliers
• To create competitive advantage
• To provide instant access to global markets
• To lower costs
• To enable the convergence of voice, data and
video
• To use the e-business as a key to business
operations
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E-business types:
C2C
B2B
B2C
CONSUMERS
BUSINESS
ADMINISTRATION
What is Consumers to
Consumers (C2C) ?
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Consumer-to-consumer commerce : commerce with no
middle business people. The most notable examples are
Web-based auction and classified as sites. Exp: eBay
and Classifieds2000
C2C stands for consumer to consumer electronic
commerce. The Internet has facilitated new types of C2C
although it is important to note that this kind of
commerce -- in the form of barter, yard sales, flea
markets, swap meets, and the like -- has existed since
time immemorial. Notably, most of the highly successful
C2C examples using the Internet actually use some type
of corporate intermediary and are thus not strictly "pure
play" examples of C2C.
What is Business to
Business (B2B) ?
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B2B stands for "business-to-business," as in
businesses doing business with other businesses.
The term is most commonly used in connection with
e-commerce and advertising, when you are targeting
businesses as opposed to consumers.
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On the Internet, B2B (business-to-business), is the
exchange of products, services, or information
between businesses. B2B is e-commerce between
businesses. B2B Communication using XML over
HTTP B2B - the basics
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Business-to-business electronic commerce (B2B)
typically takes the form of automated processes
between trading partners and is performed in much
higher volumes than business-to-consumer (B2C)
applications.
What is Business to
Consumers (B2C) ?
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Refers to businesses selling products or services to
end-user consumers.
B2B stands for transaction activities involving two
business entities (business-to-business transaction).
B2C stands for transaction activities involving a
business and a consumer (business-to-consumer
transaction).
Electronic commerce comprises commercial
transactions, involving both organisations and
individuals. From the technical point of view ecommerce is the processing and transmission of
digitised data. E-commerce decreases the distance
between producers and consumers. Consumers can
make their purchase without entering a traditional
shop.
What is Business to
Administration (B2A) ?
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Short for business-to-administration, also known as
e-government. B2A is the idea that government
agencies and businesses can use central Web sites to
conduct business and interact with each other more
efficiently than they usually can off the Web. FindLaw
is an example of a site offering B2A services -- a
single place to locate court documents, tax forms and
filings for many different local, state and federal
government organizations
E-business category
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E-banks
E-trade
E-consulting
E-engineer
E-learning
E-mail
E-marketing
E-transactions
An example for e-bank
An example for e-trade
An example for e-consulting
An example for e-engineering
An example for e-learning
An example for e-mail
An example for e-marketing
E-business infrastructure
HARDWARE
SOFTWARE
INTERNET
ACCESS,
SERVICES,
E-payment,
CERTIFICATES,
ADVERTISEMENT
Virtual Markets
goods,
services,
deadline and
circumstances
Needed, measure
price offer
buyers
seller
mediators
buyers
Goods
A
Goods
B
buyers
seller
seller
finished orders
orders
Virtual connections to other
markets
The path of the deal
buyers
seller
buyers
seller
buyers
seller
How safe are e-Business financial
transactions?
New security technology like 128-bit SSL encryption ensures the safety and
privacy of both you and your customers, and is built into the latest e-Business
software tools. Your security and privacy is a top priority with all e-Business
providers.
Secure VPN
INTERNET
Consumer
SSL
SERVER
WEB
WEB
SERVER
WEBSERVER
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Merchant
Merchant
Merchant
Storefront
Storefront
Storefront
Acquiring
BANK
Credit Card
Network
VIRTUAL
POS
PAYMENT
GATEWAY
Can my business benefit from eBusiness?
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Reduce administrative and operating costs
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Reduce inventory costs
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Reduce the cost of procurement
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Improve customer service and satisfaction
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Streamline procurement procedures
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Increase communication efficiency and interaction with
employees, vendors, customers and strategic partners
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Increase revenues and profit margins
E-Business Model-Storefront Model
• The storefront combines transaction
processing, security, online payment and
information storage to enable merchants to sell
their products on the Web.
• This is a basic form of e-commerce where the
buyer and the seller interact directly
Shopping-cart Technology
• This order-processing technology allows
customers to accumulate items they wish to
buy as they continue to shop.
• Supporting the shopping cart is a product
catalog, which is hosted on the merchant
server
E-Business – Technology and Networks
Case Study
Comparative Study of Various EBusiness Model
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