SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
SBI FUNDS MANAGEMENT PRIVATE LIMITED
REQUEST FOR PROPOSAL
FOR
PROCUREMENT AND INSTALLATION OF MICROSOFT SYSTEM CENTER
CONFIGURATION MANAGER
Date of issue of RFP
17th January 2014
Last date for submission of RFP
27th January 2014
Address for communication
Head – Information Technology
SBI Funds Management Pvt. Ltd.
9th Floor, Parinee Crescenzo-C/38-39,
G-Block, Behind MCA Club, Bandra Kurla
Complex,
Bandra East, Mumbai - 400 051
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
1. Introduction:
An Overview of SBI Funds Management Private Limited
SBI Funds Management Private Limited (also referred to as “SBIFM”) is a premier Asset
Management Company in India and has been managing all the Schemes of SBI Mutual Fund,
established in 1987. The Corporate Office of SBIFM is located at 9th Floor, Parinee Crescenzo C/38-39, G-Block, Behind MCA Club, Bandra Kurla Complex, Mumbai. SBIFM has a nationwide
network of branch offices.
This RFP is to invite proposal for:
SBIFM invites proposals from State Bank of India empanelled vendors for procurement and
deployment of System Center 2012 Suite for branch offices across India. The main aim of this
procurement is to address the current requirement of SBIFM as mentioned below:
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Hardware and software inventory
Software and updates, distribution and metering
Operating system deployment
Remote control
Asset management and reporting
Internet based client management
Settings management
Detailed reporting and management dashboards
The details scope of work is as mentioned below:
1. Installing and configuring SCCM 2012 to accommodate more than 500 devices including
desktops, laptops and servers on the internal network, the internet and servers in the
DMZ (multiple firewall layers). User end point and physical servers are distributed across
the province at our major offices. The proposed high level design is as below:
2. Installation and configuration of Windows Certification Authority (PKI) Server
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
3. Deployment must address the below mentioned Configuration Manager features to be
configured
a. Collections & Queries
b. Hardware & Software Inventory
c. Power Management
d. Remote network connections at slower network speeds
e. Internet Facing Site Servers – Certificate Infrastructure - to support internet
based clients
f. Software Update Point-WSUS integrated
g. Distribution Point(s) for each branch location
h. Asset Intelligence catalog synchronization point
i. System Health Validator point
j. Reporting and dashboard configuration
k. Software catalog for user self-service.
l. Group policy configuration for BITS.
4. Build SCCM infrastructure in a test environment and based on a developed test plan to
test the configuration and migration approach, execute the test plan.
5. Execute a pilot to deploy SCCM agents on 5 pilot locations with varying bandwidth.
6. Execute a pilot to deploy SCCM agents to servers (including the DMZ).
7. Build reports and dashboards for asset tracking, software and updates deployment,
system health validator etc.
8. Documentation and Training for SBIFM users.
The technical proposal should contain the implementation plan for scope of work proposed in
RFP. Proposals without the part numbers may be disqualified. You should clearly mention in
the technical proposal any deviation in the configuration of the product proposed by you visà-vis our requirements. Commercial details should not be stated in the technical proposal. If
technical brochures are available, the same should be submitted along with the technical
proposal.
2. Eligibility Criteria:
The minimum eligibility criteria for selecting the vendors for the purpose stated above have
been listed in this section. All vendors are requested to study the pre-qualification criteria listed
below carefully and submit the bids only if they fully qualify for bidding for the relevant
services.
1. The vendor should be an empanelled vendor with State bank of India for Microsoft
License procurement.
2. The vendor should have executed similar assignments in at least three reputed
organizations/ companies during the last three year period.
3. The vendor should be in a position to provide, directly or through the principal company,
required onsite maintenance and support services of all the products/ equipments during
the warranty as well as the post-warranty periods through maintenance contracts and
service level agreements.
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
3. Bid Terms:
3.1 General
a) SBIFM reserves the right to revise or alter the scope of the assignment before acceptance of
any bid. However, in such an eventuality, the vendor may be given an opportunity to
consider such changes and revise the offer, if found necessary.
In case the products/ services offered deviates from the specifications of the products/
services as described in this RFP, the vendor should describe in what respect and to what
extent the products/ services offered by him differs from our specifications even if the
deviation is not very material.
b) The vendor has to quote rate per unit in the Form D. The vendor has also to give total cost
wherever applicable. Offers not indicating item-wise rates, wherever applicable, are liable
for disqualification/rejection.
c) The price/rate quoted by the vendor cannot be altered or changed due to escalation on
account of cost of material. The price/rate quoted should be all inclusive prices, i.e., it shall
include taxes, levies, duties, insurance, transportation etc.
d) Vendors should ensure that they meet the eligibility criteria mentioned above in Section 2
for offering bids.
e) All Responses by the vendors to this RFP should be binding on the vendor for a period of
60 days from the date of opening of bids.
f) The scope of work for the assignment is described in Annexure I.
g) The Terms and Conditions for the assignment are described in Annexure II.
3.2 Submission of Proposal
a) The Vendor shall submit its implementation plan adhering to scope of work in Annexure I of
the RFP.
b) The Vendor will have to submit the details of top 5 assignments on the basis of value of
order, wherein the vendor has executed similar assignments as per Form B of the RFP.
SBIFM reserves the right to check with these customers about the credibility of the vendor
and quality of service provided by the vendor.
c) SBIFM reserves the right to adjust arithmetical or other errors in RFP, in the manner in
which it considers suitable/deem fit. Any adjustments so made by the SBIFM shall be stated
to the vendor, if SBIFM makes an offer to accept the vendor’s proposal.
d) The Forms A, B, C (Technical Proposal) and D (Commercial Proposal) of the RFP shall be
compulsorily submitted along with the bids. Bids without these forms duly filled are liable
for rejection.
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
e) The vendor should submit the Technical and Commercial proposals in separate
sealed envelopes. The quotations superscribed as ‘Technical Proposal for Supply
and Installation of Microsoft System Center Suite at SBI Funds Management’ and
‘Commercial Proposal for Supply and Installation of Microsoft System Center
Suite at SBI Funds Management’ should be addressed to
Head –Information Technology
9th Floor, Parinee Crescenzo - C/38-39,
G-Block, Behind MCA Club, Bandra Kurla Complex,
Bandra East, Mumbai - 400 051
The proposals in response to this RFP should be submitted at the above address before
17.00 hrs. of 27th January 2014.
g) Bids should be valid up to 60 days from the above mentioned submission date.
h) The Vendors shall submit their offers strictly in accordance with the terms and conditions of
RFP Document(s) as stated therein/herein. Any proposal, which stipulates conditions
contrary to the conditions given in the RFP Document(s), is liable for rejection.
i)
The Vendor shall (whether or not he submits the bid) treat the details of the RFP
Document(s) as confidential at all times.
j)
SBIFM will not pay the Vendor any expenses, which may have been incurred in the
Preparation of the RFP Document(s) for submission.
k) The Vendor shall have complied with all requirements of law for submitting the bid to this
RFP and for performance of the contract.
l)
SBIFM does not bind itself to accept the lowest or any bid to this RFP and
reserves the right to reject all or any bid or cancel the RFP without assigning any
reason whatsoever. SBIFM has the right to re-issue the RFP without the vendors
having the right to object against such re-issue.
m) In case the Vendor desires to clarify any issue of the RFP before submitting the proposal,
you may contact Mr. Bhushan Hatkar, Senior Manager (IT), Ph.: +918879629433 and Mail:
bhushan.hatkar@sbimf.com
3.3 Evaluation of the Proposals
SBIFM will evaluate only those proposals, which meet the eligibility criteria as well as
complete and responsive in all respects, for comparison and final selection. The evaluation
criteria for selection shall be based on the requirements of SBIFM, the delivery & installation
schedule of the vendor, the experience of the vendors in similar projects and customer
feedback on products and services of the vendor. Also, sufficient expertise and experience
of the vendors during the last five years in carrying out similar assignments for other
companies and the eligibility criteria as given in the RFP will be part of the evaluation
criteria.
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
3.4 Selection Criteria
The SBIFM will award the contract to the successful Bidder whose proposal has been
determined to be substantially responsive and has been determined as the most competent
bid, provided further that the vendor is determined to be qualified to perform the
assignment satisfactorily. However, the SBIFM shall not be bound to accept the lowest or
any bid and in accordance with clause 3.2 stated above, SBIFM reserves unequivocally the
right to accept any bid, wholly or in part.
4. Formats to be submitted by the Vendor:
Forms for submitting Bids
Technical Proposal
A : Implementation Plan
B : Customers’ List & Experience of
similar assignments
C : Terms and Conditions as agreed
Commercial Proposal
D : Rates of the products and services
Explanatory note
Bids for each of the Products/Services
should be submitted in the relevant
Forms as given below
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
Technical Proposal
FORM A
Implementation Plan
Vendor should submit signed copy of implementation plan covering the entire scope
of work as per Annexure I along with timelines for entire implementation.
Form B
LIST OF CORPORATE CUSTOMERS OF THE VENDOR
Sr.
No
Name of the Client,
Date of the
Contact person, Designation Assignment
& Telephone No.
Details of the assignment done for the
client.
Note: The list should include at least five corporate clients.
Date:
Place:
Signature:
Name:
Designation:
Company:
Seal of the Company:
Form C
TERMS AND CONDITIONS AS AGREED
Our company is agreeable to supply and install all the Microsoft System Center Suite and the
necessary services to SBIFM as stated in the scope of work (Annexure I) and the General Terms
and Conditions (Annexure II) of the RFP. A copy of the same duly signed by us is attached.
(The Bidder should sign each page of the Scope of Work and the General Terms and Conditions
mentioned therein and attach with Form D in confirmation of the Terms and Conditions agreed
by the Bidder. If the Bidder has reservations about any of the scope of work or Terms and
Conditions mentioned therein, the same has to be stated as an additional Annexure to this Form
and signed.)
Date:
Place:
Signature:
Name:
Designation:
Company:
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
Seal of the Company:
Commercial Proposal
Form E: RATES OFFERED FOR THE PRODUCTS AND SERVICES
Commercial for License Procurement and Implementation
Part
Number
Item Name
Product
Type
Product
Family
Quantity
T6L00237
SysCtrDatactr ALNG
LicSAPk MVL 2Proc
LSA
Sys Ctr
Datacenter
8
-
Implementation
-
-
1
Date:
Place:
Price
(exclusive
of Taxes
)
Price
(Inclusive
of all
taxes)
Signature:
Name:
Designation:
Company:
Seal of the Company:
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
Annexure I
Scope of Work for Installation and Configuration of System Center Configuration
Manager for Desktop Computers
1. Installing and configuring SCCM 2012 to accommodate more than 500 devices including
desktops, laptops and servers on the internal network, the internet and servers in the
DMZ (multiple firewall layers). User end point and physical servers are distributed across
the province at our major offices. The proposed high level design is as below:
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
2. Installation and configuration of Windows Certification Authority (PKI) Server
3. Deployment must address the below mentioned Configuration Manager features to be
configured
a. Collections & Queries
b. Hardware & Software Inventory
c. Power Management
d. Remote network connections at slower network speeds
e. Internet Facing Site Servers – Certificate Infrastructure - to support internet
based clients
SBI Funds Management Pvt. Ltd.
f.
g.
h.
i.
j.
k.
l.
RFP for System Center Suite
Software Update Point-WSUS integrated
Distribution Point(s) for each branch location
Asset Intelligence catalog synchronization point
System Health Validator point
Reporting and dashboard configuration
Software catalog for user self-service.
Group policy configuration for BITS.
4. Build SCCM infrastructure in a test environment and based on a developed test plan to
test the configuration and migration approach, execute the test plan.
5. Execute a pilot to deploy SCCM agents on 5 pilot locations with varying bandwidth.
6. Execute a pilot to deploy SCCM agents to servers (including the DMZ).
7. Build reports and dashboards for asset tracking, software and updates deployment,
system health validator etc.
8. Documentation and Training for SBIFM users.
Annexure II
Applicable Terms and Conditions
All annexure and schedules shall form part of the general terms and conditions of
the contract.
General
a) Service Window (Working hours) is considered to be between 9:00 A.M. to 6.00 P.M.
from Monday to Saturday.
b) The price/rate quoted by the vendor cannot be altered or changed due to escalation on
account of variation in taxes, levies and cost of material. The price/rate quoted should
be an inclusive price, i.e., it shall include taxes, levies, duties, insurance, transportation
etc.
c) All applicable taxes would be deducted at source at the applicable rate while making the
payment.
d) All licenses will be procured under the Select Plus Agreement.
Terms of payment
The payment terms of the assignment will be as follows:
a) The cost of licenses will be payment in three equal installments for the period of the
Select Plus Agreement.
SBI Funds Management Pvt. Ltd.
RFP for System Center Suite
b) 100% payment for implementation will be done only after successful installation, training
and acceptance by SBIFM.
c) The vendor should submit the original receipt of payment of Octroi, if any, along with
the invoice for payment.
Service Terms & Conditions
a) The vendor will be responsible for any mishap or accident during the installation
/maintenance of the equipments which may occur due to negligence on part of the
vendor.
b) The vendor shall pay and be responsible for payment of all taxes, duties, levies, fees,
costs or charges in respect of the products/ services rendered to SBIFM as part of the
assignment. The vendor shall indemnify and keep indemnified SBIFM against claims in
respect of above taxes, levies, duties, fees, costs, charges etc. All of the aforesaid
taxes, duties, levies, fees, cost and charges shall be to the vendor’s account and SBIFM
shall not be required to pay any additional or extra amount on account of variation of
the above charges if any, till the completion of work as per the contract to the
satisfaction of SBIFM and no extra claim on this account will be entertained in any case.
Support and Maintenance Specific Terms
a) The vendor will provide telephonic/remote support for post installation issues or queries if
any for a period of 6 months from acceptance of installation.
-----End of RFP Document-----