October 28, 2008 TO: WSTIP Executive Committee FROM: Jerry Spears, Deputy Director SUBJECT: Camera Systems BACKGROUND “All modes of public transportation systems, whether urban or rural, bus, rail, or ferry, can benefit from a comprehensive security system including cameras on the rolling stock. Cameras can be used on small, medium or large transit systems to monitor the safety and security of passengers, employees, equipment, and materials. They can also track the operating status of systems, alerting officials to possible delays or closures. They can also warn officials of possible intentional acts of crime or violence. Agencies can choose between analog and digital technology. Analog technology can be less expensive, recording at 5 to 20 frames per second. Digital technology records at over 30 frames per second and can be paired with many other technologies, including Global Positioning Systems (GPS) and remote monitoring. Cameras can mitigate potential fraudulent claims and at the same time reduce administrative costs when liability is clear and settlement is in the best interests of all parties involved. “1 WSTIP AND CAMERAS The WSTIP Board and staff have been evaluating and considering the benefits and costs of camera systems for the last two years. Several members have made a financial and operational commitment to adding camera systems to their fixed route fleet including Community Transit, Everett Transit, Intercity Transit, Twin Transit, and Valley Transit. Each considered multiple vendors, worked out their operational challenges and ultimately installed camera systems on their buses. At the direction of the WSTIP President, staff developed a simple web-based survey to capture the current state of camera interest, commitment and installation amongst all Washington Transits. The survey focused on the Washington State fixed route fleet only. We received responses from 25 public transit agencies. We asked 10 questions. We tried to make the survey simple and straightforward. A summary of the survey results are presented in the next section. 1 1 http://www.pcb.its.dot.gov/factsheets/security/secFix_print.htm SURVEY RESULTS 1. There are approximately 3,004 buses amongst the 25 agencies that responded (Exhibit B) 2. There are 1,582 fixed route buses in the WSTIP fleet (23 agencies, KC Metro and C-Tran are not included) 3. 472 of the 1,582 buses within WSTIP have some sort of a camera system which is 30% 4. The bulk of the 472 buses with cameras are at Community, Intercity, Everett, and Island Transit 5. There are 1,110 buses in the WSTIP Fixed Route Fleet that don’t have cameras 6. 687 of the 1,110 buses are 10 years or older according to the members (Exhibit A) 7. There are potentially 423 buses that we could put cameras on that are less than 10 years old (Exhibit A) 8. Kitsap, Pierce, and Spokane are the largest entities that don’t have cameras 9. Pierce has money set aside for cameras but given current economics I doubt they will use it. 10. Apollo Cameras are the most popular vendor for camera systems 11. Apollo has a contract with King County Metro that we could piggyback on or group purchase with. We have a copy of the contract at WSTIP 12. The average cost of installing a camera system on a per bus basis is 5,221 13. 60% of the transit agencies that don’t have cameras on all buses plan to retrofit the fleet 14. 68% of all transits plan to install camera systems on their new buses 15. The funding mechanism for installing camera systems has ranged from federal grants, state grants and set aside operating funds WSTIP ROLE Transit agencies offered a myriad of responses to this question. However a quick summary of the overall responses are outlined below: Grants Underwriting credits Group purchasing advantages Lease/purchase Best practices for installation and operations WSTIP DATA As part of the camera analysis and discussion, staff reviewed loss data from the WSTIP database from 2004 to 2008. We limited the query to fixed route losses during this time period. We broke out the data by fiscal year and considered only claims payment information by transaction type. Transaction types would be adjuster fees, attorney fees and expenses, bodily injury payments, property damage payments and expert witnesses. Staff assumed a 3% to 10% saving in direct costs by transaction type to fixed route claims if all members had camera systems on their buses. The savings would be from mitigating fraudulent claims and reducing administrative costs where liability is clear. Staff believes WSTIP could save up to $200,000 annually (reductions in indemnity and expense payments) if all members had camera systems on all their buses. (Exhibit C) 2 CONCLUSIONS AND RECOMMENDATIONS Staff offers two broad policy questions for the Executive Committee to consider. Staff also requests further direction from the Executive Committee on where to go with cameras. 1. What role would the Executive Committee like WSTIP to play in camera procurement, installation and operations for fixed route buses? 2. Does the role encompass best practices, group purchasing advantages and/or financial incentives? 3. Staff would like direction and a recommendation from the Executive Committee as to what is the next step in the camera review process 4. Should there be a fixed route camera initiative embedded in the 2009 WSTIP Budget? (Initiative means underwriting credits, lease/purchase assistance, group purchasing facilitation and/or best practices development) 3 Exhibit A WSTIP Vehicle Inventory By Vehicle Year 1940 to 1999 2000 to 2008 Vehicle Count Member 4 Grand Total Asotin Ben Franklin Clallam Community CUBS Everett Grant 2 44 12 169 1 21 5 Grays Harbor Intercity Island Jefferson Kitsap Link Mason Pacific Pierce Pullman Spokane Twin Valley Whatcom Yakima Grand Total 14 24 11 10 75 16 18 8 108 16 68 4 3 42 16 687 Vehicle Count Member Ben Franklin Clallam Community CUBS Everett Grant Grays Harbor Intercity Island Jefferson Kitsap Link Mason Pacific Pierce Pullman Spokane Twin Valley Whatcom Yakima Grand Total Grand Total 23 15 116 6 29 18 16 48 20 10 98 21 25 2 195 10 82 9 12 60 17 832 EXHIBIT B SURVEY RESPONDENTS 5 Member Agency Survey Person E-mail Address Intercity Transit Jim Merrill jmerrilll@intercitytransit.com Mason Transit Mike Oliver moliver@masontransit.org Yakima Transit Wayne Parsley wparsley@ci.yakima.wa.us Whatcom paul Schramer pauls@ridewta.com Pierce Transit Joe R Larson jlarson@piercetransit.org Skagit Transit Dennis Digges ddigges@skagittransit.org Kitsap Transit Jeff Cartwright jeffc@kitsaptransit.com Spokane Transit Jim Plaster jplaster@spokanetransit.com Island Transit Shawn Harris harris@islandtransit.org Everett Transit George Baxter gbaxter@ci.everett.wa.us Jefferson Transit Carla Meyer cmeyer@jeffersontransit.com Twin Transit Ernie Graichen mgr.twintrn@localaccess.com C-TRAN Laura Merry LauraM@c-tran.org Kitsap Transit Sheldon Breaux sheldonb@kitsaptransit.com King County Metro Jennifer Hills jennifer.hills@kingcounty.gov Clallam Transit Frank Poulsen frankp@clallamtransit.com CUBS Kevin Merry jerry@wstip.org Link Todd E Daniel todd@linktransit.com Grays Harbor Transit Mark Carlin mark_ghtransit@comcast.net Pacific Transit Tim Russ pactran@willapabay.org Valley Transit Rick White rick@charter.net Pullman Transit Rod Thornton rod.thornton@pullmantransit.com Ben Franklin Transit Allen Walch awalch@bft.org Community Transit Don Burr don.burr@commtrans.org Grant Transit Authority Greg Wright greg@gta-ride.com EXHIBIT C FIXED ROUTE Data Transaction Data Payments by Fiscal Yr AVERAGE PER YEAR Type 2004 to 2008 Adjusting Appraisal Fee Attorney Legal Fees Attorney Fees Prior to Suit 131,276 9,189 3,424 68 218,847 17,508 31,154 2,181 Bodily Injury 1,781,436 142,515 Claim Costs 18,884 944 Claimant Expenses 9,989 499 Depositions 7,689 384 28,914 1,446 9,151 458 Judgment 59,149 2,957 Litigation Costs 19,827 991 Mediation Fees 8,588 429 Medical Specials 88,633 4,432 Property Damage 700,764 14,015 51,460 1,029 8,023 401 Rental Car Expense 15,571 779 Total Loss Payment 10,372 726 Towing and Storage 2,556 Expert Witness Fee Investigation Expense Property Damage Settlement Record Copy Services Wage Loss Grand Total NOTES INCLUDES PIERCE TRANSIT FIXED ROUTE DOES NOT INCLUDE PIERCE SOUND TRANSIT 6 Camera Savings 342 3,164,132 200,953 EXHIBIT D http://www.pcb.its.dot.gov/factsheets/security/secFix_print.htm Benefits and Costs Agencies can maximize the benefits of security systems by developing a process for storing and analyzing data as well as by integrating the system with as many existing and planned technologies as possible. Benefits Costs Southeastern Pennsylvania Transportation Authority (SEPTA) equipped four of its buses with surveillance and monitoring system using digital video. This resulted in a 32 percent reduction in claims and a $15 million decrease in annual payouts. All Washington Metropolitan Area Transit Authority (WMATA) stations have at least eight strategically placed CCTV cameras performing constant surveillance, which has led to a decrease in crime rates. Other benefits include reductions in fare evasion and assaults on transit-agency property. Transit users report feeling safer with the presence of security cameras in stations. Integrating a security system with other technology could prove expensive. Stand-alone cameras may not be as cost-effective as cameras integrated into a larger security system. Staffing needs for training and monitoring may increase. Additional storage equipment must be purchased to archive data. Transit Agency Deployments Name 7 Contact Information No. of Buses Deployment Context New Jersey Transit 2424 Piedmont Road, NE Atlanta, GA 30324-3311 Integrated security system Washington Metropolitan Area Transit Authority (WMATA) 600 Fifth St., NW Washington, DC 20001 1,443 Cameras installed on 640 buses Southeastern Pennsylvania Transportation Authority (SEPTA) 1234 Market St. Philadelphia, PA 19107 1,388 Cameras installed on 4 buses Success of Deployment Provides live and archived feeds that count customers, detects dropped bags, tracks intruders in secure areas such as tunnels and bridges. Claims reduced by 32 percent.