Systems & Applications Engineer Consultant Job Description
March 2012
Position
Supervisor
Location
Description
Responsibilities
Systems & Application Engineer Consultant; Full-time; Exempt;
Salaried
Steve Falkin, Managing Director
Chicago or New York
Be a part of one of the most respected organizations in the legal
industry, HBR Consulting. This position helps law firms realize the full
potential of their IT organization through planning and refreshing
technology. This position will be a part of a dynamic team that interacts
with the client to develop solutions that help provide high-value IT
support to their organization.
HBR Consulting is a multidisciplinary consulting firm, helping law firms,
legal departments and other professional service organizations plan,
implement and measure key strategic, management, operations and
technology initiatives. The Firm provides practical business and
technology solutions to law firms and corporations worldwide.
Our consultants are a highly talented group of professionals who offer
a unique blend of core experience and specialized skills in their areas
of expertise. Our employees are our greatest competitive advantage.
Major Areas of Accountability:
The Systems and Applications Engineer Consultant role will support
our broad technology consulting practice through involvement in a
variety of projects ranging from strategic planning to technical design
and implementation. This person will be involved with desktop,
virtualization and remote access strategy, planning, design and
implementation.
 Should have ability to review and diagnose systems and
applications, their use and methodology for deployment and
management.
 Ability to review applications settings and client needs, apply and
package them with client tools or potentially introduce new tools,
teach client staff packaging and deployment methodologies.
 Work with client staff to create and implement group policies
associated with application suites, balancing security and ease of
use.
 Review and design client remote access needs, including SSL
VPN’s, web publishing and access to virtual desktops.
Prepared for HBR Consulting LLC
© 2016 HBR CONSULTING LLC. All rights reserved.
1
Systems & Applications Engineer Consultant Job Description
March 2012
Qualifications
Candidates must possess the following skills and/or attributes:
This position requires deep planning, design and implementation
expertise in the following areas:
 Client Systems Design & Deployment methodologies (Windows 7
preferred)
 Citrix XenDesktop
 Application packaging – Flexera, VBScript, Wise
 Citrix XenApp
 Citrix NetScaler/Access Gateway or other VPN implementations
 Desktop builds (including Windows 7 preferred)
 Current Microsoft Windows 7 certifications
Additional areas which are greatly desirable are:
 Application Virtualization tools - Citrix XenApp, ThinApp, Altiris SVS,
Microsoft App-V
 Work with VDI solutions - VMWare or Citrix XenDesktop
 User virtualization tools – Appsense, Liquidware, Citrix Profile
Manager
 Xenserver
 VMWare ESX through 4.1
 Systems Center Configuration Manager
 Document Management Software (Filesite, Hummingbird DM) and
Microsoft Office Suite integration
 Minimum 7 years experience in consulting with the above
technologies required
Subject matter expertise and certifications in any of the following
areas is a plus:
 Current Microsoft Certifications
 Citrix Certifications (Xenapp, Xendesktop, Xenserver,
Netscaler/Access Gateway)
 VMware Certifications
 Monitoring system design (Systems Center, Solarwinds Compuware,
Tivoli, etc.)
 Good/practical technical judgment and troubleshooting skills.
 Experience with centralization, consolidation and virtualization of
servers, storage and overall IT architecture with supporting work in
disaster recovery planning and implementation is a major plus.
 Experience with the above in the legal industry is also a significant
plus.
Prepared for HBR Consulting LLC
© 2016 HBR CONSULTING LLC. All rights reserved.
2
Systems & Applications Engineer Consultant Job Description
March 2012
Candidates must possess the following:
 Unquestionable honesty and integrity.
 Demonstrate great attitude and work ethic.
 Professional image, personality and demeanor.
 Meticulous organizational and multi-tasking skills.
 Excellent customer service and follow-up skills.
 Good listening skills.
 Proven desire and ability to complete tasks and meet deadlines to
the best of his/her ability.
 Verifiable pride in work, company and team.
 Relentless energy and enthusiasm.
 Ability to work well with others and follow instructions.
 Willingness to travel up to 100%.
Required knowledge and skills inventory:
 Excellent hardware troubleshooting experience.
 Strong interpersonal, written, and oral communication skills.
 Ability to conduct research into networking issues and products as required.
 Ability to present ideas in a manner appropriate for the intended
audience.
 Highly self motivated and directed, with keen attention to detail.
 Proven analytical and problem-solving abilities.
 Ability to effectively prioritize tasks in a high-pressure environment.
 Strong customer service orientation.
 Experience working in a team-oriented, collaborative environment.
Education and Previous Work Experience:
 Bachelors Degree, preferably in Computer Science or equitable
experience.
HBR Consulting takes pride in providing our customers with service
that is timely, accurate, unbiased and trusted. We have a profound
respect for the professions and customers we serve and define our
success in terms of their success. Our work environment is dynamic,
innovative and entrepreneurial. We have a result-oriented culture that
demands excellence, agility, and the desire to move quickly and
precisely to seize opportunities. Our environment is both challenging
and supportive - we give employees the opportunity to develop their
skills and do their best work. HBR Consulting values diversity of culture
and thought and seeks talented, qualified employees in all its
operations around the world regardless of race, gender, national origin,
religion, sexual orientation, disability, age or any other protected
classification under country or local law. HBR Consulting is proud to be
an Equal Employment Opportunity/Affirmative Action Employer.
For more information, please contact us at info@hbrconsulting.com
Prepared for HBR Consulting LLC
© 2016 HBR CONSULTING LLC. All rights reserved.
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